The flowers were fresh and nicely arranged, and the bouquet looked elegant. I was happy with the…read morequality, though I expected it to be a bit larger.

Bereavement. Melanie ( i think is her name) made this process easy and stress free. We talked…read moreover the phone and I described general characteristics we hoped for in the arrangemen. The arrangements were beautiful and we received many compliments on them. Thank you for your help. Linda

My husband of 41 years recently passed away, and making final arrangements for your true love is…read morethe most painful, confusing and awful thing a surviving spouse ever has to go through. The exceptional funeral home we chose, Nardone in Watertown, recommended Brattle Square Florist. They know all the florists and know which are top notch, with arrangements arriving beautiful, bright and long lasting. Brattle Square Florist came through, providing a bouquet for the casket and a matching vase arrangement for each side of the casket. With my husband's beloved guitars nearby on stands, the whole scene presented a loving tribute to a wonderful, kind and talented man. Their kindness and professionalism in a difficult time will be long remembered, and they will be my florist of choice forever. Thank you so much.

What went well is that the flowers are beautiful, but I expected Asian lilies, which is what they…read moresent me before from this person who gave them to me so nicely for my birthday. I don't care for orange and yellow flowers in my home and this arrangement has a lot of those. Even so the selection of flowers at Greta Florist is amazingly gorgeous.

Beautiful flowers Excellent service and communication…read moresystem They were thoroughly engaged in every detail I will be a customer again

This week I had a beautiful orchid arrangement delivered by CSF to my brother-n-law at MGH. I…read morewasn't aware that deliveries aren't made to ICU and Jackie was kind enough to coordinate the delivery so that it was made once he got moved to a regular room. I want to thank Jackie for being so quick and diligent with her follow up. Wonderful experience and I would definitely order from them again.

what a beautiful place..from start to finish. John was amazing. The service amazing and personal…read morewrapping all the things we bought with fresh flower, we loved it so much we returned the next day.

Appreciate that management reached out to rectify the situation. The second bouquet was almost…read moreidentical to the first, so it appears their aesthetic just isn't to my taste. Updating my review to reflect their efforts at increasing my satisfaction but for the money I'll likely go elsewhere next time.

I was planning my Boston wedding from San Francisco and was completely lost in my florist search…read more My wedding photographer recommended Hanaya Floral. Admittedly, I was a bit nervous selecting Hiroko after a few email exchanges but my gut told me Hiroko wasn't like any other florist. During our in-person consultation, Hiroko took the time to understand my preferences and to explain her artistic interpretation via sketches. I kick myself now for not asking to keep her sketches; they were works of art! My expectations after the consultation were high but Hiroko took my breath away when I saw my wedding bouquet and arrangements. If only I lived closer to Hanaya Floral, I would order arrangements on a regular basis. Thanks again Hiroko, working with you was a highlight of my wedding planning.

THIS IS THE BEST, MOST ARTISTIC FLORIST EVER!!! There I have said it. The owner trained in Japan…read moreand Paris. Her work is award winning. Cost moderate to expensive, but not as expensive as lots of other less talented florists. Value nearly priceless. First ordered a flower arrangement including delivery that was $75 +for my daughter who was celebrating something special. I found Hanaya Floral on the Net and chose her because her website showed amazingly creative and original work. The woman I spoke with ( owner?) listened to my description of my daughter and where she was in her life. We agreed on a price and Hanaya Floral did all the rest. The arrangement was beautiful and perfect for the occasion. When it dried, my daughter kept it. When my daughter was given the responsibility of getting flowers for a work reason, she recommended Hanaya Floral. They could do a much better job for the budgeted price. I do not live near this florist, but I asked her help when a dear friend was terminally ill and I wanted to send a very special arrangement. My friend and her husband were NYC sophisticated with artistic sensibilities. Hanaya Floral discussed an arrangement with a local to the patient florist who delivered an awesome arrangement. When my spouse and I were in Cambridge we stopped by Hanaya Floral in person. The owner is a gentle soul and made us feel welcome even though we were not shopping for an arrangement at that time. Not convinced? Look at the Hanaya Floral website arrangements. If you like what you see there you will love Hanaya Floral.

Really charmed to find this shop around the corner from where I live. I appreciate their cultivated…read morecollection of unique pots, local art, gorgeous flowers and plants. Highly recommend popping in and building a bouquet of your choice!

Sweet gift shop filled with lovey items perfect for you or your friends: jewelry, stationery,…read morestickers, dish towels, candles, etc.

Good selection. Unique Items and good quality. Great for the quirky folks in your life. Friendly…read morestaff!

Is it possible to give negative stars? I was forced to give at least one in order to post. This is…read morenot only the worst floral delivery service but the worst customer service as well. They took money from my bank and didn't deliver flowers on delivery date of the 14th. I tried to be compassionate they received some snow (a few inches in the state of delivery)so I gave it a day , or two, or three , now four. In the meantime I have left a ridiculous amount of voice mail and emails and the only response I received was "due to high volume they cannot respond at this time" the flowers finally arrived today and were not even that good, but the part that really gets me, is when I spoke with the florist they sublet through, she informed me they never got the order until Monday the 17th to be delivered the 18th. I am outraged with this company and will hope no one else makes the same mistake I did in trusting this horrific company. They have not refunded my money or returned any of my messages thus far. I am now taking legal action through the bank. Don't use this crappy company!!!

From the owner: We offer you professional service, select FTD flowers products and artistic floral presentations…read more Enjoy the convenience of ordering from our online FTD virtual flowers catalog 24 hrs/day. Through FTD's network of 50,000 florists, you can order worldwide. We are not just an online virtual florist that ship flowers from a warehouse via Fedex. There are thousands of FTD flower shops that hand deliver florist quality arrangements to your door. Unlike the Fedex shipped flowers, there's no assembly required with the FTD florist designed arrangement.