I had a 30 year old HVAC unit and I was anticipating having to replace it. The heat pump went out…read moreand put feelers out to three companies, two answered and one actually showed up and it was Reece. Nathan assessed what I needed and came up with several quotes in about a half hour, and he didn't strong arm me towards the more expensive options, he even suggested the budget friendly unit. I chose the option above that one and I couldn't be happier! I even suggested them to one of my friends already...Brian and Diego installed everything in less than eight hours and were very professional and helped me set up my new smart thermostat. 10 stars! Probably not ever calling anyone else. Thank you!

My heater was running all the time and found there was a leak in the coil. The tech was very good…read moreat describing the problem

Showed up on time as scheduled. Very polite and professional. This was the first visit for a tune…read moreup of my Ruud unit. Will use again

Service was quick and well done. This company was correcting the bad work that another company…read moreperformed. These people were honest and did not find phantom problems. These people corrected a problem that the builder missed. I have saved money all year long. You are the best

I'm a little out of Ace Airs range but the company that was servicing…read moremy units seemed to be embellishing needed repairs so, Vinson came and took care of my furnace with great customer service, i hope he will continue to make the trip when i need him.

We recently had a HVAC system installed by ACE Air and was very please. Venison Griffin was…read moreprofessional and easy to work with and Jeff Evans and his Crew did an excellent job of installing . They were courteous , efficient , and kept our house clean throughout the installation. We high recommend Ace Air.

I have used Mr. McKee to service my ac unit for several years. He recently installed a new…read moreResidential Split- AC and Heat Pump Unit for me. He and his crew did an awesome job. Mark is a very honest person to work with. I would give a ten star rating if it was available. If you use his company, you won't be disappointed. William Newnan, Ga

Sometimes it is difficult to find a competent, fair and affordable A/C company. When you hire Mark…read moreMcKee you have arrived at that person. He might be busy but most probably worth the wait. M Martin

Today Air Force heating and air replace my full unit from beginning to the end very professional…read more Luke came out first out first very professional he Listen and then gave his opinion that would fix your issue. The Techs that did the install were Jeff and Hunter they call before coming very professional and explained what would be did. HUNTER AND JEFF ARE 5 STAR TECH. They take pride in there work they explained there work, they clean up there work area, and walk me through the work when they complained the job. Denry Parks

My mother contacted Air Force Heating and Air on Thursday, August 21st to inquire about repairs on…read morethe home's central air conditioning unit. Friday, August 22nd, Technician Ben was dispatched to diagnose the issue and complete the repair. The technician stated that the air conditioner's motor needed to be replaced. Sounded easy. Friday evening, after the installation of the new motor, the air conditioner stopped working. My mother contacted their office again concerning the air conditioning unit, referencing the earlier repair. Technician David was dispatched on Saturday, August 23rd to diagnose the problem. After analyzing the unit's contents and diagnosing the problems, Technician David stated that he could bring and install window units on Sunday, Aug 24th, while waiting on the parts to complete a second repair. A verbal agreement was reached confirming that David would return on Sunday morning between 8 and 10am to install window units. Technician David did not show at the agreed time on Sunday August 24th for the window unit installations and neither the Air Force Heating and Air office staff nor the technician contacted my mom for any explanation or update. My mother called the company office at approximately 11:30 to inquire about the window units and was informed that there were no window units available in their warehouse and a technician would be dispatched to the home on Monday, August 25th after window units could be secured. The weather in the area ranged from 85-87 degrees between Friday August 22nd and Sunday August 24th making it unreasonably warm in the home. Due to the heat, the residents were forced to leave the home and stay in a hotel room for comfort until the unit could be repaired. Upon speaking with my mother about the issue, I called Air Force Heating and Air to ask for pictures or documentation of the issues warranting a second repair. I received an invoice documenting the problems and the suggested repairs. Per Technician David's assessment and as documented on the invoice I received, his diagnosis stated the following: "the set screw was on the bottom of the system... two bolts holding up the motor had broken... fan blade bent in multiple places... copper had been sliced into by the fan blade... need to replace the fan blade, motor and copper then refill the system." Due to the poorly executed motor installation on Friday Aug 22nd and no show/lack of timely communication from Air Force Heating and Air on Sunday, August 24th, my mom had to use a different company for repair of the air conditioning unit. This string of events has eroded trust and confidence in the quality of service and professionalism of Air Force Heating and Air. We emailed the company on Aug 24th and were promised a call concerning a refund of the $762 spent and the hotel fee incurred. We were promised a call back. To date, no response. I don't believe that it's unreasonable to think anyone would view this time line as anything other than utterly unprofessional and neglectful. I would not recommend Air Force Heating and Air to anyone looking for quality or professional customer service.

I received exceptional service from Jackson Services recently when they came to do the maintenance…read moreon my HVAC.

At my annual inspection Ben brought several things to my attention. He also discussed solutions to…read moreinclude my long term plans for creating ADA spaces. I loved the pictures and estimates for all my choices coming to me in one email! I had time to think it through. When I called, my appointment (months later!) was made for the next day! Ben arrived on time with great "head's up" communications. He got right to work and in no time all my concerns were fixed with quality products. Ben cared so much about not making or leaving any mess! I appreciated that the most! The work was completed as per estimates with NO surprises! It was so worth it to me to have Jackson Services handle this! And Ben is the best!

Kevin saved the day! He showed me how my previous tech did not finish the job and how he was going…read moreto do whatever it took to leave me with a warm house during the holidays. He was so kind and even engaged with my elderly father staying with me. He was so professional and keeps a file to track all the work done to your home. I will be referring him to my neighbors and also following up for a winter and summer check in. Thank you so much!!

I needed an HVAC person to install three nest thermostats. I called the People's Champ and Kevin…read morecame out the same day and took care of it. He's very professional and charges a fair price. If you're looking for a very knowledgeable and customer focused HVAC guy, look no further. I highly recommend.

They did a great job on our heat pump. They were out within 24 hours of the call. It was a minor…read morerepair. Pricing was reasonable, the technician knowledgeable, polite, and down to business. We will be using them going forward.

We had them come out through our home warranty (American Home Shield). We recently had the roof…read morereplaced and the roofers put a nail straight through our heat pump condenser line. The guy from All Star came out for a consultation, and when he found out he needed more equipment to do the job, he serviced our other heat pump since he was already out there. He came back the following week with a camera that he snaked along the roofline to find the leak so he didn't tear up too much drywall. Once he found it, he repaired the pipe and did multiple leak checks before pressurizing the system again. The company used a local drywall contractor to do the ceiling repair and they did a really crappy job. All they did was put the new sheet up, without properly taping, puttying and sanding. The next day we called All Star to tell them they shouldn't use that contractor anymore, and to our surprise they offered us a refund on the drywall portion of our estimate. All in all, they did a great job, they were thorough, quick, and fair. Would definitely recommend!

This was our first time to use Progressive. Service tech, Seth, came to check our system that was…read morenot cooling. He was professional and yet super personable. He was extremely knowledgeable and did a great job of taking the time to thoroughly explain what he was doing, what he found, and what he recommended. I truly appreciated it. I'll be using Progressive again.

This was our first time using Progressive and we were impressed by their service. Our hot water…read moreheater went out Saturday, so we had to find emergency service to replace. The lady that answered the phone was very nice and empathetic and said technician would be able to come out in a few hours. Mike was our technician and Anthony, and they called on their way and showed up on time. The hot water heater had to be replaced and the piping done and had to be brought up to new County codes. Mike did such a good job, making sure that everything was done correctly. It looks so much better than the previous tank we had because the pipes are wrapped and it's centered. It looks good. You know its a good job when you can say a water heater looks good! LOL Both Mike and Anthony were super nice, which was good because I wanted to cry because this was the last thing we needed to deal with. We will use them again for any plumbing or HVAC, as I feel this company will give you an honest opinion on what needs to be done and not just for the money. Thank you!!!!