I received exceptional service from Jackson Services recently when they came to do the maintenance…read moreon my HVAC.

At my annual inspection Ben brought several things to my attention. He also discussed solutions to…read moreinclude my long term plans for creating ADA spaces. I loved the pictures and estimates for all my choices coming to me in one email! I had time to think it through. When I called, my appointment (months later!) was made for the next day! Ben arrived on time with great "head's up" communications. He got right to work and in no time all my concerns were fixed with quality products. Ben cared so much about not making or leaving any mess! I appreciated that the most! The work was completed as per estimates with NO surprises! It was so worth it to me to have Jackson Services handle this! And Ben is the best!

I'm a little out of Ace Airs range but the company that was servicing…read moremy units seemed to be embellishing needed repairs so, Vinson came and took care of my furnace with great customer service, i hope he will continue to make the trip when i need him.

We recently had a HVAC system installed by ACE Air and was very please. Venison Griffin was…read moreprofessional and easy to work with and Jeff Evans and his Crew did an excellent job of installing . They were courteous , efficient , and kept our house clean throughout the installation. We high recommend Ace Air.

Buyer Beware - Avoid Swift Brothers / Webb Heating & Air…read more I rarely leave negative reviews, but the experience I had with Swift Brothers / Webb Heating & Air demands a warning to others. A few weeks ago, they serviced my HVAC system and charged me over $800 to "recharge the refrigerant" and perform related maintenance. Not only was the price excessive, but when I went to use the system shortly afterward, it wouldn't work at all. I called multiple times seeking support--no call back, no follow-up, nothing. Out of frustration, I finally had to call Jackson Services to diagnose the issue. The technician found that the system had been grossly overcharged with refrigerant, which caused dangerously high pressure levels and risked damaging the TXV valve--a critical and expensive component of the system. Jackson had to remove the excess refrigerant just to get it functioning properly again. This isn't just bad service--it's negligent and costly. Swift Brothers / Webb Heating & Air either don't know what they're doing or don't care enough to do it right--neither of which is acceptable when dealing with expensive home systems. Save yourself the money, time, and stress. Do not use these people.

I had a terrible experience with a WEBB's technician at my home today. My wife was there to meet…read morehim while I was at work, and from the moment he arrived, she felt uneasy. He was unprofessional and rude, scrutinizing our home and questioning her about the AC issue in a condescending manner, despite the fact that I had already explained the situation over the phone. When my wife asked him to wear shoe covers before stepping on the carpet, he reluctantly complied but made it clear he was annoyed. After inspecting the unit, he tried to charge us an additional $85, claiming it was for a new issue, even though we had already paid for a visit last week, which, by the way, was conducted by a polite experienced professional, which I expected would return, otherwise I would be home to meet a new person. My wife pointed out that the AC was still not working properly since before we called them the first time, meaning the original problem hadn't been resolved, but he insisted on payment without even trying to explain the issue. When she called me to discuss it, the technician rudely interrupted our conversation, insisting on the charge and refusing to call his supervisor to clarify. I had to tell him to leave my house and suggested to wait outside until I return home or talk to warranty co or his management, and he stormed out, sarcastically wishing us to "enjoy the heat and not working AC, inconsiderate privileged" and slamming the garage door. To top it off, when my wife said he shouldn't have done it, he threw another insult, calling me an a*hole as he left. I called their office and Katie was not helpful either. This was a highly unprofessional and unsettling experience. I'm now concerned about the safety of my family, especially since this technician knows our address. I would not recommend WEBB's services to anyone. They also reported to home warranty company, that the AC is ok, but the problem is in the wiring, 210 sent us electricians, so we had to pay to the electrical company the next day. Those two nice fellows checked everything, confirming the power was supplied, and even went a step further, checking inside the unit, where they found that the problem was within the AC, all sending us back to square one, and the second week without AC, at 90 degrees inside the house with three little kids. We looked them up online, Webb's Heating and Air LLC has a lot of bad reviews all over internet in multiple sources, we are not the only victims of their unprofessionalism. In my 50+ years of life with over 30 years of hard work in the military and retail management I've only seen that in individual soldiers or customers, but rarely in customer service business. 1st Sergeant, Retired Store Manager, Current

Guys were great came out really quickly to take a look at our unit and fix /reprogram our "smart"…read morethermostats that somehow messed up, was just a service call but can tell the appreciation for the business was there .. will certainly use again in future for anything.

Very efficient workers and did a great job...salute and thanks again...5/22/24...had ac and cooling…read morerepairs plus vents and ducts cleaned. Keep up the great work...

They did a great job on our heat pump. They were out within 24 hours of the call. It was a minor…read morerepair. Pricing was reasonable, the technician knowledgeable, polite, and down to business. We will be using them going forward.

We had them come out through our home warranty (American Home Shield). We recently had the roof…read morereplaced and the roofers put a nail straight through our heat pump condenser line. The guy from All Star came out for a consultation, and when he found out he needed more equipment to do the job, he serviced our other heat pump since he was already out there. He came back the following week with a camera that he snaked along the roofline to find the leak so he didn't tear up too much drywall. Once he found it, he repaired the pipe and did multiple leak checks before pressurizing the system again. The company used a local drywall contractor to do the ceiling repair and they did a really crappy job. All they did was put the new sheet up, without properly taping, puttying and sanding. The next day we called All Star to tell them they shouldn't use that contractor anymore, and to our surprise they offered us a refund on the drywall portion of our estimate. All in all, they did a great job, they were thorough, quick, and fair. Would definitely recommend!