My 90 year old mother called at 6:30 p.m. The AC was not working properly. I called True Temp and left a voice mail. Within 10 minutes I received a return call. Keith was finishing dinner with his family. He said he would go home, get his truck and take care of my mom. He arrived at the house shortly with his wife. Kelly talked with mom while Keith inspected the equipment and changed the filter under the house. I received a call from Keith that mom was ok and she had AC. The hot temp would have been hard on her at 90 years old. Thank goodness she did not have to be without AC due to Keith's immediate attention. Kelly was so sweet to my mom. Keith installed the AC unit for us several years ago (more than I can remember). He has always been available to help her. If you do not use True Temp, give Keith a call. He is professional, courteous and caring!
Lynn P. read more