I've rented from a lot of luxury car rentals places based in miami but let me say carhopper was on…read morepoint. They were responsive and professional. We need 2 very specific makes and models for a client and we were able to make it happen with no hiccups and with no delays. Then as of that wasn't good enough, we got these really cool socks in the mail from them as a token of appreciation for our business. Fast cars and warm toes?!?!? I'm signed up and ready to let it rip! Happy I found them. Their app is on point as well. Thanks guys!

This review is for CarHopper, not for the car rental services that the company affiliates with in…read moreeach city. I rented a car with this company in Los Angeles. When I picked up the car, the service light was on and there was an additional light that said the back right tire needed air pressure. They said "not to worry about it" and that they noted the information down. 5 minutes into driving the car, the back right tire popped on the highway putting my physical well-being at risk. The rental service that CarHopper was affiliated with was able to safely tow the car and transport me back to their lot and place me in a new rental. The new rental was approximately half of the rate that the original was. The rental service that CarHopper was affiliated with informed me on multiple occasions that I would not have to pay the original rate and that the charge would reflect the new rental, which was half the rate of the original. I thought to myself, what great service. Then I was met with the customer service side of CarHopper itself. After returning home from my vacation in Los Angeles, I noticed that my credit card was billed for the original rental fee of $5,400. I called the CarHopper support number at to discuss the matter. At that time, I was placed on the phone with a manager that was extremely rude to me throughout the entire conversation and he went even far enough to raise his voice to me on several occasions. The manager I spoke with refused to listen to my explanation. He also stated that anything that their affiliate rental service discussed with me, and I quote, "has nothing to do with CarHopper". He then stated that everything was final and that it was impossible to have the difference of $2,255 refunded to me. He said to me that I would have to pay the full fee for the original rental even though I had it documented that the first rental was under my possession for only 1 hour and 48 minutes. I made sure to email them the documents that backed up my claim. Even though I drove the second rental for 5 total days, was promised that I would pay the rate for the new rental only, drove the first rental (which was double the rate) for under 2 hours total, and showed them documentation to support my claim; car service did nothing to help me out and did not even try to apologize for the way the rude manager spoke to me. The manager was downright disrespectful. I went on to give CarHopper a second chance. I sent them a long and well detailed email with documents to support my claim. I also informed them of the rude manner that their manager spoke to me on the phone. They did absolutely nothing. They didn't even acknowledge the rude manager's behavior or even tried to apologize for it. Then they tried to offer me the 10% discount that anyone can get on a rental from them, because it is posted all over their site and app when you open it. In summary, if you want to get ripped off, disrespected, and insulted; then call CarHopper. I will not use their service again and recommend the same for all.

Very quick to get me onboard to offer my vehicle for rental. The split seemed fair since they…read morehandle insurance, billing, marketing, etc. Until a renter had an unreported accident and I had to place a claim and now I cannot get a hold of anybody. I am more than $600 in repairs (just to inspect the full extent of the damage) and three weeks of loss of income and unable to use my vehicle. They reply to my emails every 2-3 days with the most absurd questions. I submitted a comprehensive claim with pictures, estimates, etc. it has been a nightmare. Customer Service and Claims have different emails. CS is very apologetic and reflective, but they don't resolve anything and redirect to claims. In claims you wonder if they are truly reviewing anything or just waiting for you to get tired of following up.

Yelp Community. Beware, Beware, Beware. Use these guys at your own peril. My experience, poor…read morevehicles generally, no QC on that from the company. Pretty much zero useful customer service. They will take and hold an outrageous deposit, and hold it, and hold it and.hold it. Corporate Grifters pretty much. Run, don't walk away is my suggestion. Beware and good luck.

My family and I rented out a vehicle from 5ive Rent a car back in November 2021. The owner was so…read morepleasant and nice that he came and picked us up from the airport and took us back to the car rental to get our vehicle. He even upgraded us to an suv considerate that our family was a party of 5 and thinking a standard car wasn't to comfortable for all of us to be in especially it was our family vacation and my first time being in Florida for the first time ever. Having such great customer service really kicked off our vacation to a great start. My family and I will definitely be using 5ive Rental a Car again for our next family vacation because their customer service was amazing. Thank you 5ive Rental a Car for making our family vacation memorable and having such amazing customer service!

I rented a car for family members who were staying close by at a hotel in Downtown Doral, so the…read morelocation was very convenient. The whole process of renting, picking up, dropping off, was easy and smooth. The car was really nice and the customer service was excellent. I will definitely be renting from 5ive many more times!

Let me start by saying that I have an extreme phobia of letting other people drive my car! To me,…read morepaying other people drive my car is akin to paying someone to be intimate with your wife. In a perfect world, no one but me would drive my "Beyonce". However, if I had "more than a couple" of sips of "Juice" down a "dark Homestead highway" and want to be a responsible driver I will let someone share Beyonce with me. I heard about RedCap from Brenda P. and Glenn G. when I asked how they partied in Miami when living in the 954. Basically this company will send a driver to your location, and drive you in your car to either your home or a nearby 24 hour restaurant to get some carbs in your system. Similar to the other car sharing companies I've used, my driver (Jack Topel) was friendly and a great conversationalist as well as very punctual. He arrived at the party site a little before the scheduled appointment, and waited an extra 15 minutes when the event ran over the scheduled time. Between that service, and avoiding a weekend under unpleasant circumstances, I would have to say RedCap is very much worth the price!

Probably have used the service 20 times. The drivers are very well trained and the service keeps…read morebetter and evolving. I have used them everywhere from Palm Beach down to South Beach. What I Like: ...the app is very convenient ...the drivers are clean and wearing uniforms ...the convenience - they are mostly within 5 minutes of a pick up time ...the sms follow up, before and after the ride ...tipping is included ...door to door service ...management is extremely responsive and professional. Redcap is not inexpensive, but is is less than taking a round trip taxi service - and certainly less than a DUI. Where is gets really costly is when you keep the driver after hours. I recommend taking a big car, that fits 6 - and splitting the cost among everyone. That way the $35 cost to the beach costs only a fraction of that. I have recommended the service to many friends and they all feel pretty much the same - RedCap is great!!!

He is fabulous, professional, kind, and feels like family. Actually hugged him when I arrived at…read morethe airport on time. Rates are superior and he is so nice. Would use him over and over again. Great guy and business. 561-253-4230. He's prompt and courteous. Such a cool guy. Never use uber at all.

Dave was awesome...from my first connection through Yelp to dropping me off at my destination!!…read more Dave was very friendly and accommodating and I definitely trusted he would be there to pick me up (which was important since i was getting into Fort Lauderdale airport at 11:30pm and my destination was 45 minutes away)! He grabbed my bags right away, offered me water and a phone charging station (for iPhone and Androids) and right after we started driving asked me about my comfort level re: temperature and music type and volume. Dave had a good combination of talking when I wanted to and was okay with silence when i didn't feel like talking. Highly recommend!!

After vacationing only a few times in Florida, I wanted to rent a Toyota this time, rather than a…read moreflashy car that is really not mine. Keeps me safe on my trip and all. Jason hooked me up with a good car for my 4 day business trip in Florida. Car was smooth, and good on the fuel. It was also in mint condition. I was a happy man.

I was visiting from Toronto and rented a 4 runner for two weeks during March break. Customer…read moreService was exceptional, Valerie was very kind and helpful. My family and I look forward to seeing you on our next visit. Cheers!

OMG!!! Wow I find myself self constantly bitching about…read morecustomer service but not here I finally found a business that knows the meaning!!! If all businesses could learn from this one our economy would be Kicken!! The car was Amazing WoW!! Immaculate! I loved it I wanted to take it home! But I don't think it would be good in the snow lol! Thanks For Everything! We will be Back!!

Henri was very cordial and nice to me from the moment I arrived down to MIA airport…read more Picked up a white Ferrari California(i'm from Cali) and had a great time in Fort Lauderdale. The car was clean, looks fabulous and the wind blowing while driving along the ocean was priceless. I would rent again from Henri in a heartbeat and refer friends who want to enjoy a good life in Miami.

I experienced the worst service that I've ever had to experience from Jonathon Garcia at Enterprise…read moreRental Car. After renting a car from them the day before the car started to act up. By the next day it wouldn't go above 20mph with check engine light on. I called Jonathan's branch being that it was the closest and a rep told me to try and get there and they will swap me out. When I arrived Jonathan was upset that his rep said that due to high reservation. He then proceeded to tell me rudely to go to another branch because his customers are high priority. I explained that I already paid for my rental and that all Enterprise customers should be high priority. After 6 calls to customer service and roadside, here I am driving an unsafe vehicle to another location! DO NOT RENT FROM THIS COMPANY!!

This is the best Enterprise that I've ever rented from! It is the closest rental car location to…read morethe Miami port. So if you need a car when you get off of a cruise, this is definitely the location to go to. The office is in the lobby of the Marriott hotel. Was in and out and on my way in record time! One thing that I love about Enterprise is that you can pick up in one city and drop off in another. So we got off a cruise in Miami and drove to Orlando to Disney World and then dropped the car off at the Orlando airport four days later. The manager Thomas followed up with a minor issue I had and followed thru with a positive resolution.

Terrible experience with these guys... they rented me a car with the driver seat that wouldn't…read morerecline and I tried to reach out to let them know and no one answers the phone it's impossible to get in touch with them.. it's a parking lot and the attendant is useless as he has nothing to do with wishride their system is horrible wouldn't recommend for anyone to rent from them..

From the owner: Wish Ride is peer to peer startup carsharing company located in Miami International Airport, that…read moreallows private car owners to rent out their vehicles via an online and mobile interface. Unlike traditional car rental services, Wish Ride does not own vehicles. Rather, we offer a platform for car owners and renters to connect, resulting in reduced rental costs compared to traditional car rental services.