Prompt dropping off and picking up I do feel they could…read morehave another person working up front but overall great

I recently started coming here over the last two months and have had two issues so far the first…read moreone my order was not ready in time. The second one I received a text the morning my order was supposed to be ready and they stated they had an issue with a machine so my order would not be ready until the following day, which was Monday. Unfortunately, my items that I brought on Friday morning were needed for an event Saturday so therefore I had to actually purchase two all white garments for the event which cost a few hundred dollars. The manager Ariel refused to give me my refund of $10 which I know is not that big of a deal but the issue is you all sent a text saying my order was not ready and therefore are just telling me on a Monday afternoon that my order was actually ready in the text was not supposed to have sent to me. This is very poor customer service and I will not be bringing my business back here. I have included a screenshot of the text that they sent on Saturday and she said it only applied to people who dropped off shirts, my order consisted of one dress and one pair of jeans. Where do you see any mention of shirts that this text only applied to? Super poor customer service.

Hands down the best dry cleaning service in Tampa…read more Awesome experience from beginning to end. The ordering and delivery pickup/drop-off process was easy. They provide regular status updates. Customer service from the delivery guy was phenomenal. Each article of clothing was meticulously handled and packed with care. The clothes were dry cleaned in line with the instructions I provided. The costs are reasonable and on par with the high level of service. I highly recommend Clean for your dry cleaning needs. And they're a family owned business, which makes supporting them even better.

From the owner: Clean is your ultimate on-demand laundry and dry cleaning solution! With just a few taps, schedule…read moreconvenient pickups and deliveries right to your doorstep or office. Our professional team ensures your clothes are meticulously cleaned and cared for, saving you time and hassle. Schedule a pickup today on our website or via our app!"

All washers and dryers worked. Fast, clean and safe!! Facility was easy to find and I could get ice…read morecream next door while I waited!!

This place was filthy. I walked in and the place smelled like sewer. I walked out. They also do not…read morehave pay by phone.

Ruined a $300 dress and not only didn't take responsibility, but was rude about it…read more Will never go back. Dalsingh Dilip was disrespectful as well as dishonest.

I am a huge fan of Tender Touch Cleaners. I have nothing but good things to say about this local…read moredry cleaner. They are conveniently located off of Himes and Henderson Blvd. Their prices are reasonable. They are open on Sundays. Their staff is friendly, attentive, and efficient. The turnaround time on your dry cleaning is very quick. They have alteration services here. But, most importantly, they have a drive-thru for lazy people like me!!

Great service and very friendly and warm. Decent prices with weekly specials…read more If you want your dry cleaning with a smile then come here!

Don't go here if you want your clothes back. I brought a few pieces of clothing for a trip I was…read moregoing on to be cleaned. I went to pick up the next day and they lost part of what I brought in. I had already paid for the service before I got home and realized it was missing, drove all the way back for them to take a picture of my receipt and say they'd let the owner know and he would "definitely get back to me". It's been two weeks I've heard nothing from the owner, couldn't wear my outfit on my trip, and now have to rebuy the set they lost. Not to mention one of the small marks on my top didn't even come clean after their services.

Excellent first time around! I had a stain on the front of my blazer! It's gone! White slacks…read morelook Like new!

Really an amazing dry cleaning "spot". Lol! Friendly,…read moreexcellent quality and always ready as promised!

Stains in life are sometimes hard to handle and can forever taint the tapestry of your life…read more Nevertheless if that blemish you hope to blow away is on a blouse or bedsheet then tide cleaners is your place to go. This store has hours unlikely any other high quality provider open on all but sundays. Now you may be thinking that with a 9-5 how are you supposed to pick up that suit you need for a Sunday wedding? Well if you cannot make it by end of day Saturday evening then fret no more as once an established customer you can access their 24hr pickup kiosk. Link your account and checkout is a snap. I've brought it all to this place. Especially impressed with the handling and packing of my bed comforter which despite best efforts has suffered some casualties from time to time and always comes back in better condition than prior for the low price of $40. The south Dale location is tough at rush hour, but well worth the crosstown trip for me and will always be my chosen Tampa cleaner!

I have had multiple items of clothing damaged at this establishment. While I was repeatedly assured…read morethat these items would be replaced, the process has taken months, and in some cases years, with ongoing unmet promises. At one point, I had to threaten legal action simply to retrieve a dress that had been in their possession. Even then, it was returned without its original belt. Communication has also been a significant issue, as managers consistently failed to return phone calls or respond to voicemails. Although the staff on-site have been courteous and helpful, the management's lack of accountability and follow-through has been extremely disappointing. I initially chose this business because it promotes itself as an eco-friendly dry cleaner, but unfortunately, my experience has not reflected a commitment to quality care. Based on my experience, I cannot recommend this service--particularly for high-end garments. I would strongly advise others to consider alternative options.

Wet nice staff and they made sure to take extra care with some of my more expensive shirts!read more

I asked them to fix a $179 dress shirt that had a very small hole in it. Upon return the dude just…read moresewed/ironed a fish patch on the shoulder which is asymmetrical and just an eye sore. WTF!! Haha. I literally laughed my ass off and didn't even bring it up because it is so insane and I wasn't going to trust them to fix it. So ridiculous I have to now go elsewhere to see if the shirt is ruined or I can remove the patch. I wish I just didn't try and fix it in the first place

Good service, poor execution…read more I chose this shop based on its five-star reviews and brought in an off-the-rack men's jacket for fairly standard alterations: sleeves let out, buttons attached to the cuffs, and sides taken in. To their credit, the staff was friendly and professional, communication was timely, and they were willing to address mistakes when I brought them up. Customer service on the front end was solid. Unfortunately, the quality of the tailoring itself was below average. One sleeve was shortened instead of lengthened--opposite of the requested measurement (both sleeves required the same initial adjustment)--which required a return trip and extended the total turnaround time for what should have been basic alterations. On the first return, the interior vent seams were also left unfinished and, although they were completed as part of the rework, the finishing was not as clean as the original seams of the jacket. Even after these corrections, the overall workmanship did not meet expectations. The interior sleeve linings were reattached too long and baggy, bunching inside the sleeve and visibly extending below the cuff unless manually adjusted. For straightforward alterations at a highly rated shop, this was disappointing. While I appreciate the polite service and willingness to make corrections, needing multiple trips for the same jacket--and still not feeling confident in the final result--makes it difficult to recommend this shop for men's tailoring.

Another happy customer of Judy and her alterations. I walked in with my casual dress and was…read moremeasured on the spot then picked up my perfectly fitting dress about a week later for about $25. Easy peasy.

I've had a lot of bad luck with shoe repair, where the cobbler will ruin my shoes (avoid the…read morecobbler in Britton Plaza!). I'm grateful that it appears that my bad luck has turned. I saw the positive yelp reviews, so I thought, why not give it a try. My favorite boots needed new heel pads (I think that's what they are called? The rubber parts on the bottom of the high heel?). The shape of the heels are not typical. Mr. Lee took a look at them and asked how much of a hurry I was in. I wasn't, so he gave me a return date two weeks away. I just picked them up, and they are perfect. And the price was very reasonable, given how much I've paid before for people to destroy my shoes.

Mr Lee is an excellent craftsman. He replaced both the…read moreentire bottom and heel of my Florsheim shoes. They disintegrated from lack of use. Who knew. The leather uppers were like new. For $75, I got a good pair of shoes back. Dropped off on a Thurs and they were ready on Mon. There is parking right in front of the shop.