I recently rented a house for 2 years that was managed by Paul McNally. They were very responsive to any service requests that I submitted. Additionally, they were very appreciative of how well I kept the house up. I had zero issues with them and i was satisfied as a tenant. read more

The American dream is REAL! What is the American dream, you ask? It has a great landlord and management company. We have that with McNally Management and Realty; we have been in heaven for five years. Very attentive to the property. Wonderful people to work with as renters. Thanks for all you do for the community, McNally Management. read more

McNally Management - Property Management Near Me - Imperial Beach, California

We have been renting from McNally for about 7 years now. We have had several issues come up, but Joan has been super responsive and professional. Nothing, but good things to say about our experience. Thank you, Joan! read more

I can't thank Joan and John for all their help. I have been with them for close to 5years and I am so grateful for them. They made the process so easy and smooth. Their customer service is so great. The times I went in to ask questions or email for help, they were always on it!! My family and I are so thankful. The homeowner is so caring. They sent out a handy man last year Just to check and see if we needed anything. We had only a few minor requests, and he joyfully completed them. It showed us the quality of care they have for this home and for us. Thank you McNally!!! read more

Started a search for the perfect home for myself and my two felines just after Christmas. Had been on the waiting list for a Section 8 housing voucher for 13 years. Needless to say my excitement level is very high. One week into my search, I stopped into McNally Realty to inquire as to their available rentals. As soon as I opened the door and walked in I introduced myself. There was a lady sitting behind a desk, no hello, no smile, just a blank stare. I told her I was looking for a 1 Br. rental and I let her know I was a new Section 8 housing voucher holder. Her reply to my question was a flat, "we don't have anything, and won't for a long time". I could go on and describe to you her condescending tone and comments. But I won't. Instead I will simply say, don't waste your time considering renting from this realty unless negativity is something you enjoy. I'll pass. read more

Renting a home through Mcnally was one the the best experiences we've ever had. Although the owner of our home made it easy to get things repaired from time to time, mcnally was very much on top of their timelines and well organized in both beginning and ending our lease. Joan and Jon were always helpful and kind and made renting a home through their property Managment seamless. read more

Went to go check out a 3 bedroom house in imperial beach and had a horrible experience with John, who showed us the house. First of all he showed up late to the showing and when he finally did get there, he instantly seemed like he was in a bad mood. No good morning or any sort of pleasantries just told us we had to wait while he opened the place up first. After a few minutes me, my husband and my step daughter started walking to go inside and he said because my step daughter (who is 13 years old) did not sign the covid contract could not come inside and had to wait in the car. When i explained to him that she is a child and could not legally sign any documents, but that she was still listed on the application he said it didn't matter and that she couldn't come in. Okay, annoying, but we were really into the place so my husband stayed with our daughter in the car and I went on to view it with them in FaceTime. The entire time I was inside, John was outside in his car so I could not ask any questions. After I came out, I spoke with John and told him we were interested, but I had a few questions. During that entire interaction he seemed disinterested, annoyed and like he didn't want to rent to us which I'm not sure why because even with his sour attitude we were perfectly nice because we really loved the house. The last straw was when I wanted to know what the pet policy was and his answer was "Wasn't that in the listing?" so I said thank you and started walking away because I knew this was a man and management company that I didn't want to be in a lease with for any amount of time. He did try and change his demeanor a bit and ask "what's the problem?" as I was leaving, but too little too late. I would absolutely not recommend this realty company to anyone ever. Now I see why the house has been on the market for so long. Knew it was too good to be true. read more

Soooo McNally management my boyfriend walked in your office Friday around 1 or 2 o'clock I didn't walk in with him do to our daughter falling sleeping in the car but as soon as my boyfriend came out n he had a really pissed off face! the young man that works in your offices he said in his words (what a f**kin dick) he said the man was so dam rude the way he answer my boyfriend! the tone of his voice was rude! the man even rolled his eyes when my boyfriend told me I wanted to walk inside n give him a peace of my mind ! You are at work n people come inside because their looking to see what you guys have available and that's how you treat your customers ! Sorry nope will not be returning ! Don't care I do not want to walk in a place n be treated with such rudeness read more

Paul McNally Realty on December 11, 2018 I walked into your office located at 282 Palm ave. around 2:45pm. As I entered the office a male representative with long hair did not take the time to acknowledge me nevertheless even greet me. I had advised him that I was coming into the office to turn in application for property located at 604 3rd Street Imperial Beach, CA. His response was "so you want to schedule an appointment to see it?" To what I answered well am not sure of the process but yes. Apparently am an idiot because he had to point out on the application where i had circle yes. Next Joann not sure is she is the office manager or what but they started getting snippy with each other which at this point she was the one reviewing my application bombarding me with question which for everything I had verifiable income and for my cash one I told her i could get a statement or copy of 1099. I also told her i receive county benefits for my younger sibling to which according to her she didn't know if she could use that and started talking about money laundering. This comment was so uncalled for, unprofessional and so out of place. She assumed because I am young hispanic female that I couldn't afford my rent. This is how she had already had her mind set, she didn't even notice I had my sister which is a minor on the application. I cant believe homeowners trust these individuals. If you are not happy go home. Joann if you guys would have done your job right and not discriminated me you would have learned I have excellent rental history, good credit and guess what verifiable income!! Only reason I stopped by was because I had read 2 good reviews and 1 bad. I just noticed as I type this review that they are almost 1 yr old. I really wanted a small place no apartment close to the beach where I could call home for as long as possible . For some reason she did not give me back my application even though she just skimmed through it. If you are the owner at 604 3rd street, you are being represented by the wrong people. I am sad and frustrated I was treated this way. I hope no one else goes though this situation and they learn to be more respectful. At the end of the day am the customer and their service was terrible, wish I could give zero stars. read more

The experience I had with John Reynolds, was one of worst experiences in my life. Not cause it was traumatic, but because it literally lasted 12 seconds, and 4 of those were spent with my flicking him off, and yelling F*** YOU! In his face. I interacted with this man for 12 seconds. read more

Thank you Joan and John for helping out again! As a property owner, it is critical that when a tenant has a problem, it be taken care of timely. You continually reset the bar on great service. read more

We moved into our unit in December, and everything started out great. Joan was very professional. There were a few issues, like the heater not working, and everything was taken care of right away. Unfortunately the honeymoon here was VERY short. Almost since we'd moved in I'd noticed an odd smell in the house at different times, like the smell of someone else's home had gotten in our home. After talking to the neighbor on the other side of the unit we both share a wall with, we put two-and-two together when the neighbor mentioned she was smelling cigarette smoke coming through her vents. That was the cause of the odd smell! After that I started paying attention, and checking the air around the vents. Sure enough, there was a faint smell of smoke coming from our bathroom vent, heating vents, and a strong smell from our stove vent. I reported the issue to management, as the lease states no smoking. Why not talk to the neighbor right? That's what I would have done, except that I had already encountered this neighbor a few weeks before regarding a trash issue. She had taken a box I put in a recycling can at the front of the unit, and thrown it on the ground. Not asked me to break it down, just thrown it on the ground. She did end up seeing me one night, and asked me to break it down(I kept putting the box back in the can, because, well that's where it goes). I said sure, and started to break it down, then I noticed what she was going throw in the recycling can was garbage, not recycling. I told her that can was not supposed to be for garbage, and she immediately flew into a rage, saying she had been there 10 years, and was going to do things how she wanted. Ok, I put the box back in the trash as is, and she grabbed it and hurled it out. That's why I didn't talk to her(psycho). So back to McNally. Management responded they would deal with the smoking, but a few days later my wife came back to our closed unit, after being gone only an hour, and the smell of smoke was so strong she had to open all the windows and doors, despite the cold weather. I got home, and the smell was still very strong. I emailed management again, this time more upset, telling them smoke had flooded our unit, and was still lingering 4 hours later. No response. After a few weeks they did end up sending out a handyman who looked around, and left. I called him, and asked if he was going to fix anything or not, he came out a week later, and put tape on the stove vent pipes, because apparently smoke doesn't come out of the giant vent hole, only the joints of the pipes. Of course that did nothing, continued emailing and even called a few times, still no response from management. Finally I threatened to repair and deduct, as it had been more than 30 days. Got a 24 hour notice the next day, no phone call, no email, just a notice. As I mentioned, repairs had been done previously, in the normal way, by communicating, and working out a time to come over. So why the heavy handed notice? I asked for details, since the notice didn't say the reason for management coming in as was told it was for cleaning vents, and looking for possible vent cracks in both units. Again, because smoke only exits from cracks, not from the VENTS themselves. After talking with my wife, decided didn't want to hassle with repairs, and the possibility of McNally trying to take us to court over whether the repairs are justified. Informed them of our intent to move, they said fine. Apparently it's fine to break their lease, as long as you don't ask them to fix anything. The previous tenant in our unit also moved out early. We originally heard it was because she wanted a dog management wouldn't approve, now wondering if that wasn't an excuse to get away from the smoke inside the unit. DO NOT sign a lease with them if second hand smoke bothers you, they won't enforce their lease. read more

Nothing but good things to say about the people at McNally Management. My property management agency changed about halfway through my residence, and I am glad that it did. The people at McNally do their job very well. So when it came time to move out it wasn't a hassle or inconvenience. I even forgot to clean some thing on the check list and they allowed me to go back AFTER my move-out and clean it. Most agencies would've just charged it to the client and take it out of their deposit. But they didn't do that. I would recommend McNally Management to anyone that would like to deal with a genuinely good management agency. read more