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MCMG - Westerville

1.0 (1 review)
Open • 8:00 am - 4:30 pm

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7 years ago

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Vibrant Health

Vibrant Health

3.0(2 reviews)
1.2 mi•Northland

I saw her about 6 weeks ago. Colon hydrotherapy is what it is... yukky and awkward. However, she…read moremade it comfortable, normal and easy. She shared a wealth of knowledge about health, wellness and the importance of ensuring the health (and maintenance) of our colon/stomach. I had EVERY intention of going back regularly, but life got in the way. However, now that things are settling down again - I'm all in.

I bought a groupon for a colon hydrotherapy session after a friend had a good experience at this…read morelocation. Unfortunately, I found out later that she went to a different person for her session. The consultation for the session started out good. Debi Boyle explained all of the importance of good nutrition and the benefits of colon hydrotherapy. After this it was all downhill. I will break down this dreadful experience in terms of sanitation, privacy, discomfort and tact. Sanitation: There was no cover on the bed; I had to lay down on the fake leather material that everyone else had been on expelling waste on throughout the day. The tube that is used during the hydrotherapy session did not look to be entirely disposable. I was offered no explanation as to the sanitation of the tube, so I am left to believe that it is wiped off (or not) and reused. Whether this is true or not, I cannot confirm, but what I can confirm is that there was no information provided regarding the sanitary practices of this procedure. The wet wipes placed in the room for after the session were in a plastic container that looked to be dirty. I can only imagine the number of bacteria crawling on the container. Privacy: Debi Boyle returned to the room during my session no less than 3 times. Each time she would tell me something different about the hydrotherapy whilst I was undergoing something that should have been a very private experience. The muscles in my colon were twisting and contracting while she took her time to explain something that I was absolutely not listening to. She handed me a large vibrator to "massage my colon" during one of her visits to the room. Debi took her time to show me how to speed up and slow down the vibrator and proceeded to explain the benefits of massaging the colon during the hydrotherapy session. Meanwhile, water was backing up in my system and causing me extreme discomfort. I was not given the option for her to not enter the room during the session. Discomfort: I was told that there should be no pain during the colon hydrotherapy. Perhaps others go through this experience without discomfort, but to explain that there will be no pain during an experience such as this was an absolute misrepresentation of the procedure. If cramping like you are having spastic, parasitic diarrhea is not discomfort, then I don't know what is. Every 30 seconds or less, your colon is contracting and going through spasms that feel far from pleasant. Couple that with Debi returning to the room multiple times, making it near impossible to relax, and you have a nightmare of an experience for 45 plus minutes. Tact: Debi Boyle was polite prior to the session. Throughout her visits in the room, she maintained a chipper, polite attitude as if I were in there getting a massage and should be enjoying the entire experience. After the session, Debi sat down with me and tried to push me into buying more sessions. When I politely declined, saying that I would like to see how I feel in the days after the session, she changed her demeanor. She then informed me that I would feel no difference at all after the session (which made me question what happened to the benefits she had explained when I first arrived and why one would ever do such a thing without receiving benefits). She attempted to belittle me for not wanted to return and guilt me into purchasing one of the packages offered. I again, politely declined. She went on to attempt to sell me some type of pill that would cleanse my body of toxins. I also declined. Her polite demeanor totally disappeared and I was sent on my way. Needless to say, I will never return to this place and I would suggest that others avoid it as well. A colon hydrotherapy session may not always be a bad experience, but if you book one with Debi Boyle, you are sure to have one of the worst experiences of your life, with her checking in frequently to see to it that it is indeed as uncomfortable as possible.

Westerville Cancer Center

Westerville Cancer Center

2.8(40 reviews)
2.3 mi

I seem to have had several bad experiences here. I will not adjust my 1 Star. Yes the staff are…read moreobviously busy but have some bedside manners. As a patient I'm already stressed and I have several health issues and to be inconvenienced does not allow for me to be a "happy" patient. If I do everything in my power to be responsible and show up on time. I do have the right to expect quality service. To boot when I brought my husband for an ER visit and they kicked me out of the room when I'm his wife. They did not ask nicely! I'm stressed because I had to bring my husband in for heart issues it only takes a moment to be kind. So I scheduled my yearly mammo. I get a lovely text telling me the where and when etc. I arrive 15 minutes as requested. The text I received said to go to suite 230! So I go up there the offices are closed and there isn't anyone at a desk or anything. So I have to come back downstairs and ask where to go. I asked nicely but got some pushback.

AVOID THIS PLACE IF YOU HAVE AN EMERGENCY. I had to take my…read moreadult son here. His family doctor thought he had testicular torsion and recommended we go here. He had been having pain for a week on and off and then it took a turn for the worse. He started vomiting. He felt slightly better so we went to the family doctor instead of straight to an ER. We got right in and everything seemed to be going well. They came and did an ultrasound. Then he was admitted. (Yes AFTER THEY DID THE ULTRASOUND) We waited for over 2hours for the results of the ultrasound even though we were told it wouldn't be more than an hour. With testicular torsion, every minute counts. We were told results from the ultrasound sound were negative. (Thankfully) They were going to send us home with a pain medication rx and a referral to a urologist if things don't clear up. I had to tell the dr that things aren't going to get better for him. They've only been getting worse this whole week. What else can we do? The Dr was a little frustrated with me and said well we can run some blood work and do a CT SCAN. If that doesn't work we can send him to the ER. We decided to go with that option. The tech was new and came to draw blood. Blood started squirting everywhere. They got it under control but I never want to see the inside of these walls again. It's nice and new, but that's where it's good side ends. We waited for well over two more hours for those results. Dr came in and said tests were inconclusive. No elevated white blood cells, no kidney stones, nothing. They could send us to the hospital ER, but no one would probably see us there tonight. So we took our referral and went home. This was late on a Friday. Monday morning rolls around. Call into urology and get in to see a nurse practitioner. She lets us know that there are cysts and his white blood cell count was elevated. She believes that the cysts are infected. The Dr at the ER had told us that they were not elevated. The NP showed us on his chart that not only were they elevated, but that they were highlighted yellow on the chart while we were at the ER! If I would've known what we know now, I would've skipped this place altogether. This is NOT an EMERGENCY ROOM. There's nothing urgent about this place, except that it should be shut down. This is a disgrace of a "medical facility". How Ohio Health lets it have their name attached is beyond me. They should be ashamed. This is a cash cow for them and you will be treated as such. We will avoid this place and every other free standing EMERGENCY room from now on. This place is a joke and unfortunately the joke was on us at the price of my son's health and our wallet.

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Westerville Cancer Center
Westerville Cancer Center
Westerville Cancer Center

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MCMG - Westerville - medcenters - Updated May 2026

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