This office has to have the worst business office staff in the nation!!!! Thankfully, I moved at…read morethe end of May and had to switch to a new provider in a new state. I am still trying to get someone to call me back about billing issues from March. I have called over 7 times and no one can handle the situation. I had to pay the bill today and will have to keep calling to get a refund so I don't get sent to collections. Half of the time, no one answers the phone and you have to leave a message. Then, no one calls back. It's a living nightmare! It won't be worth your sanity to have to deal with these people. That's just billing. As far as actual care, you can't call and speak to your office nurse or provider-they don't even have a line to their office. You are only allowed to speak to the regional reps. I would never recommend this office to anyone.

Dr. Ryu was great with my daughter -- she helped her relax, she listened to her questions, and Dr…read more Ryu gave my daughter a clear explanation of how important it is to never have nuts + tree nuts. Dr. Ryu managed my husband and I well -- she explained what we needed to do as parents to keep our daughter safe. Dr. Ryu provided a useful action plan that the school and daycare appreciated. Kudos to the office staff -- they are friendly, and extremely responsive. I requested an action plan be faxed to me -- I had it in ten minutes. My fax was broken and the office staff proceeded to fax it two more times without complaining. I really appreciated that. This is an excellent allergy office.

When I moved from to Ohio, I got very bad allergies. I tried all kind of allergy meds, Zyrtec,…read moreClaritin, Benadryl, etc. but at the end, it did not help that much. I found Premier Allergy on yelp and I gave them a shot, knowing that there is probably no quick fix to my problem. At first, I was hesitant because the nature of the treatment is quite different from a traditional, western medicine approach. Having said this, there is no medical treatment, alternative or not, that can claim 100% results. I have to report that after 3 treatments I am much better. My allergies have almost completely disappeared. I highly recommend them.

They require copay payment at time of service even when the amount is incorrect, no exceptions. I…read morescheduled a new patient appointment for skin prick testing based on my PCP's direction. The front desk person called me back a couple days later stating the copay is $582. Knowing my insurance coverage, I explained that did not seem correct because my insurance would cover 90% so likely there was a mistake unless the testing was $5,800. She had no idea. After another call, she transferred me to talk to billing directly. Billing said they would check again since the info they have in the estimate is not correct. No call back I. I went to the appointment this morning and was told I would need to pay the $582 then it would be refunded if the estimate was incorrect. I will go elsewhere.

My spring time allergies were killing me and I have been to multiple doctors with no luck. Finally…read moregot the diagnosis and the treatment (rush immunotherapy) to get me feeling better. I am telling everyone about this practice!

From the owner: Providing cutting-edge care for allergy and asthma.read more

Was a patient of Abner Bagentose who retired. NONE of his practice partners made any room in their…read moreschedules to absorb his patients. We were treated like a new patient. So I chose to move to Dr. Scott Bagentose (the son). The timeline to get an appointment as a new patient is 1 year out. Currently their scheduling for may/june/July of 2020 (it is October 2019) no matter the doctor or the office. So I had to find another practice because this practice can't manage the patient volume. To transfer, I need a referral from the treating physician. Called Dr Scotts nurse explaining the situation and asking for the referral. In fact, I left SEVERAL messages over the course of 30 days. She NEVER returned my call. I finally called into the office and spoke to her on the phone, explained the situation to which she said "we are not going to refer you to our competitor". WHAT? Without the referral I cannot get medical treatment for my allergies. I can't get an appointment from this office anytime soon either. I literally lost it on the phone. This is THE MOST UNETHICAL and UNPROFESSIONAL doctors office I've ever experience. Dr Abner Bagentose would be appalled if he knew. I reported them to the state medical board. Avoid this place at all costs!!

Went to see this Dr today and he is amazing, worth every penny. He was patient, answered questions…read more He explained EVERYTHING to me. Best bed side manner with me... He restored my faith that there are good doctors out there... If you have allergies, he's your doctor!!! I wont see anyone else..

I highly recommend these allergists. They helped me regain control of my allergies and asthma and…read moreare always willing to answer my questions ... no matter how silly they may seem. Their treatment has been very effective and I'm far better now.

Parking and entrance to the office isn't obvious or explained, which would have been helpful…read moreinformation to have in the numerous appointment confirmation texts/voicemails. The nurse who performed the test was very friendly and offered sound advice on unnecessary tests when I asked a few questions. The doctor that came in to explain the results and treatments smelled horribly of BO (which I smelled while being led to my exam room through the entire office), but being enclosed in a small exam room was hard to concentrate on what he was explaining to me. He also never called in a script that he said he would do. All that led me to look for treatment elsewhere.

I was diagnosed with Covid on February 13th. On February 15th I woke up with extreme pressure in my…read moreleft ear and no hearing. My right ear had slight pressure and muffled hearing My primary doctor referred me to Ohio ENT. I saw Dr Lowery today, March 14th and he was so kind and compassionate and explained everything in detail to me so I understood what he was going to do. He did a myringotomy and it was painful but it also was instant relief. The pressure is just about gone and I have regained most of my hearing. I actually cried in my car on my way home I was so happy I highly recommend Ohio ENT and Dr Lowery!

I was a patient of Michael Martyn, MD, and my experience with his care was extremely disappointing…read moreand concerning. My first visit was in December 2025. When Dr. Martyn entered the room, his appearance and demeanor immediately raised concerns about professionalism. I explained in detail that my ears retain moisture, which causes frequent wax buildup and infections. I also explained that my father and I share this condition and that his ENT successfully prescribed Sulfacetamide Otic capsules, which had also worked for me in the past. I specifically requested this medication. Instead, Dr. Martyn prescribed an antibiotic containing amoxicillin, despite my medical chart clearly stating that I am allergic to penicillin. Because of this error, it took two weeks for a replacement prescription to be sent. I took the antibiotic for 28 days, during which there was no improvement in my infection, and the left side of my face became swollen. When I contacted the office again to request the Sulfacetamide Otic capsules, I was told Dr. Martyn wanted me to come back in for another visit. My second appointment was in early January 2026. During this visit, it became clear that Dr. Martyn had not reviewed my chart thoroughly and was unaware of previous communications I had with his medical assistant, Chelsea Lenegar, despite her confirming she documented my medication request in my file. Dr. Martyn then recommended a compound pharmacy (Crosby) and stated he would send the prescription. My appointment was on a Monday, yet I received no confirmation the following day. I called multiple times throughout the week and could not reach anyone. After leaving several messages, Chelsea eventually informed me that Dr. Martyn was in surgery and had not yet signed off on my prescription, assuring me I would hear back by Friday. I did not. By the following Monday, I still had no update. At this point, my condition had worsened, my face was visibly swollen, and there was no sense of urgency from the office. I was forced to escalate the issue to Jessica Kondy, a supervisor above both Chelsea Lenegar and Dr. Martyn. Only two weeks later, I was informed that Dr. Martyn had finally reviewed my file and stated he would need either a photo of the medication bottle or a prior prescription and that he "probably" could prescribe it. After weeks of waiting, worsening symptoms, and repeated follow-ups, being told he might be able to help was unacceptable. This experience made me feel that my care was consistently deprioritized. As an African American patient, I could not help but feel dismissed and unheard throughout this process. Regardless of intent, the lack of responsiveness, organization, and urgency reflects very poorly on patient care and safety. I would not recommend Dr. Michael Martyn to others, especially those needing attentive, timely, and compassionate care. He is racist towards African American and will not care about your needs

At the time I used to live in W Worthington Franklin OH and a family friend told me to see this…read moreplace and at the time I was changing doctors since my last one was a true FLAKEof a doctor (I am saying that looosley). I was greeted with nice staff and the doctors was good! BUT the place is TOOOO dang far from where I live! However, few of the staff said go to the Dublin OH since its slighty colser to you. This place is very good to see IF you live in the HILLARD OH location! If you live in W Worthington OH this place can be far!

My child was assaulted by Dr. Tricia!!…read more I cannot speak for the other providers at this practice, but if you have an intact son, I highly suggest you keep him away from Dr. Tricia. She forcibly retracted him 5 times at his well baby visit despite me saying, "no we don't do that!" And "please stop!" Then she forced us out of the practice when we challenged her forced retraction on our son. Not very good customer service, violating our consent, and forcibly retracting our sons penis against our wishes and assaulting him is cause for a 1 star review. Please use caution when bringing your uncircumcised sons here!!

Nestled in a corner of the Tuttle area lies a gem of a doctors office. Talented physicians, nurses…read moreand office workers busy themselves with helping their patients feel better. And they do it quite effectively. The doctors are intelligent, thoughtful and approach their practice with pride and confidence. They really do a bang up job and the only reason I can't give them 5-stars is because they are so caring and popular that they run behind frequently. But, in the end, isn't good healthcare worth waiting on?

Great doctors and great staff. Highly recommend going here. I've always felt very taken care of.read more