This office has to have the worst business office staff in the nation!!!! Thankfully, I moved at…read morethe end of May and had to switch to a new provider in a new state. I am still trying to get someone to call me back about billing issues from March. I have called over 7 times and no one can handle the situation. I had to pay the bill today and will have to keep calling to get a refund so I don't get sent to collections. Half of the time, no one answers the phone and you have to leave a message. Then, no one calls back. It's a living nightmare! It won't be worth your sanity to have to deal with these people. That's just billing. As far as actual care, you can't call and speak to your office nurse or provider-they don't even have a line to their office. You are only allowed to speak to the regional reps. I would never recommend this office to anyone.

Dr. Ryu was great with my daughter -- she helped her relax, she listened to her questions, and Dr…read more Ryu gave my daughter a clear explanation of how important it is to never have nuts + tree nuts. Dr. Ryu managed my husband and I well -- she explained what we needed to do as parents to keep our daughter safe. Dr. Ryu provided a useful action plan that the school and daycare appreciated. Kudos to the office staff -- they are friendly, and extremely responsive. I requested an action plan be faxed to me -- I had it in ten minutes. My fax was broken and the office staff proceeded to fax it two more times without complaining. I really appreciated that. This is an excellent allergy office.

Subject: Feedback Regarding Appointment Experience on 9/19/25 (Marysville, OH location)…read more We are writing to share our disappointment with the service and treatment we experienced today, 9/19/25. Our appointment was scheduled on 8/21/25 by Angel for 10:15 am with Dr. Dang. We arrived on time, but the experience was not handled professionally. Upon arrival, we were greeted in a dismissive manner by the receptionist, Hailly. After waiting 15 minutes, Wendi asked if we had an appointment, explaining that none was showing in the schedule. Hailly was asked to look into the issue but stated her computer was not working properly. Ten minutes later, she abruptly told us we had canceled the appointment, which was untrue. When the situation became tense, Wendi intervened, directed Hailly to enter our information, and ensured we were able to see Dr. Dang as originally planned. While we appreciate Wendi's professionalism and the excellent care we received from Dr. Dang, the way Hailly handled the situation left us extremely dissatisfied. Because of this experience, we would be hesitant to return; however, the positive interactions with Wendi and Dr. Dang may encourage us to reconsider in the future.

Not open until 7. Nurse was rude about it and had doors locked at 6:45 even though the website and…read moredoor both said open until 7. The reason was that they have to "wait with a patient for 25 minutes after their shot" even though no nurse has ever waited with me after a shot for the year I have been getting them. Hard to get here after work and get a shot when they close so early. Would be great if they could cater their hours to people with jobs and families.

My spring time allergies were killing me and I have been to multiple doctors with no luck. Finally…read moregot the diagnosis and the treatment (rush immunotherapy) to get me feeling better. I am telling everyone about this practice!

From the owner: Providing cutting-edge care for allergy and asthma.read more

Was a patient of Abner Bagentose who retired. NONE of his practice partners made any room in their…read moreschedules to absorb his patients. We were treated like a new patient. So I chose to move to Dr. Scott Bagentose (the son). The timeline to get an appointment as a new patient is 1 year out. Currently their scheduling for may/june/July of 2020 (it is October 2019) no matter the doctor or the office. So I had to find another practice because this practice can't manage the patient volume. To transfer, I need a referral from the treating physician. Called Dr Scotts nurse explaining the situation and asking for the referral. In fact, I left SEVERAL messages over the course of 30 days. She NEVER returned my call. I finally called into the office and spoke to her on the phone, explained the situation to which she said "we are not going to refer you to our competitor". WHAT? Without the referral I cannot get medical treatment for my allergies. I can't get an appointment from this office anytime soon either. I literally lost it on the phone. This is THE MOST UNETHICAL and UNPROFESSIONAL doctors office I've ever experience. Dr Abner Bagentose would be appalled if he knew. I reported them to the state medical board. Avoid this place at all costs!!

Went to see this Dr today and he is amazing, worth every penny. He was patient, answered questions…read more He explained EVERYTHING to me. Best bed side manner with me... He restored my faith that there are good doctors out there... If you have allergies, he's your doctor!!! I wont see anyone else..

Parking and entrance to the office isn't obvious or explained, which would have been helpful…read moreinformation to have in the numerous appointment confirmation texts/voicemails. The nurse who performed the test was very friendly and offered sound advice on unnecessary tests when I asked a few questions. The doctor that came in to explain the results and treatments smelled horribly of BO (which I smelled while being led to my exam room through the entire office), but being enclosed in a small exam room was hard to concentrate on what he was explaining to me. He also never called in a script that he said he would do. All that led me to look for treatment elsewhere.

I went to Premier Allergy for about a year and a half. I noticed about a 20% reduction in allergy…read moresymptoms, which certainly was not worth the hundred or so hours and ridiculous cost I put into getting all the shots. Even after all that, well into my maintenance phase, I was still getting swelling over my whole tricep and pain with each shot. I eventually just stopped going. Office staff was rude more often than nice, and if I had to do it all again, I would have just driven a little further to go to Ohio ENT.

I was diagnosed with Covid on February 13th. On February 15th I woke up with extreme pressure in my…read moreleft ear and no hearing. My right ear had slight pressure and muffled hearing My primary doctor referred me to Ohio ENT. I saw Dr Lowery today, March 14th and he was so kind and compassionate and explained everything in detail to me so I understood what he was going to do. He did a myringotomy and it was painful but it also was instant relief. The pressure is just about gone and I have regained most of my hearing. I actually cried in my car on my way home I was so happy I highly recommend Ohio ENT and Dr Lowery!

I was a patient of Michael Martyn, MD, and my experience with his care was extremely disappointing…read moreand concerning. My first visit was in December 2025. When Dr. Martyn entered the room, his appearance and demeanor immediately raised concerns about professionalism. I explained in detail that my ears retain moisture, which causes frequent wax buildup and infections. I also explained that my father and I share this condition and that his ENT successfully prescribed Sulfacetamide Otic capsules, which had also worked for me in the past. I specifically requested this medication. Instead, Dr. Martyn prescribed an antibiotic containing amoxicillin, despite my medical chart clearly stating that I am allergic to penicillin. Because of this error, it took two weeks for a replacement prescription to be sent. I took the antibiotic for 28 days, during which there was no improvement in my infection, and the left side of my face became swollen. When I contacted the office again to request the Sulfacetamide Otic capsules, I was told Dr. Martyn wanted me to come back in for another visit. My second appointment was in early January 2026. During this visit, it became clear that Dr. Martyn had not reviewed my chart thoroughly and was unaware of previous communications I had with his medical assistant, Chelsea Lenegar, despite her confirming she documented my medication request in my file. Dr. Martyn then recommended a compound pharmacy (Crosby) and stated he would send the prescription. My appointment was on a Monday, yet I received no confirmation the following day. I called multiple times throughout the week and could not reach anyone. After leaving several messages, Chelsea eventually informed me that Dr. Martyn was in surgery and had not yet signed off on my prescription, assuring me I would hear back by Friday. I did not. By the following Monday, I still had no update. At this point, my condition had worsened, my face was visibly swollen, and there was no sense of urgency from the office. I was forced to escalate the issue to Jessica Kondy, a supervisor above both Chelsea Lenegar and Dr. Martyn. Only two weeks later, I was informed that Dr. Martyn had finally reviewed my file and stated he would need either a photo of the medication bottle or a prior prescription and that he "probably" could prescribe it. After weeks of waiting, worsening symptoms, and repeated follow-ups, being told he might be able to help was unacceptable. This experience made me feel that my care was consistently deprioritized. As an African American patient, I could not help but feel dismissed and unheard throughout this process. Regardless of intent, the lack of responsiveness, organization, and urgency reflects very poorly on patient care and safety. I would not recommend Dr. Michael Martyn to others, especially those needing attentive, timely, and compassionate care. He is racist towards African American and will not care about your needs

My child was assaulted by Dr. Tricia!!…read more I cannot speak for the other providers at this practice, but if you have an intact son, I highly suggest you keep him away from Dr. Tricia. She forcibly retracted him 5 times at his well baby visit despite me saying, "no we don't do that!" And "please stop!" Then she forced us out of the practice when we challenged her forced retraction on our son. Not very good customer service, violating our consent, and forcibly retracting our sons penis against our wishes and assaulting him is cause for a 1 star review. Please use caution when bringing your uncircumcised sons here!!

Although we are mainly Dr Beth patients, and we absolutely love her, we have been fortunate…read more(sarcasm) enough to see all of the physicians at Hilliard Pediatrics. Our children are in daycare so when one is finally healthy, the other is stricken with the newest ailment. ALL of the physicians are great and knowledgeable. I recommend them to anyone asking, and I appreciate all of your hard work to look after my little gremlins. Thank you guys!!!

Great doctors and great staff. Highly recommend going here. I've always felt very taken care of.read more

The worst physician and office staff I have ever experienced. They are not professional at all and…read morerude. I have reported numerous complaints over the years of their rude nurses and today's issue took the case when one proceeded to laugh at my daughter's mental health concerns over the phone. Save yourself some time and headaches and find a different physician office!!