AEP recently came to my area distributing info re: upcoming service to trees, shrubs, overgrowth…read morenear power lines. It states that they planned on using weed control chemicals to manage the issues identified on my property, as power lines run through. I was not opposed to this, bc where the lines are is not close to any of the animals or in use pasture. The day 5-6 reps arrived, they said they were "looking" at where the power lines went through, and didn't mention doing anything else that day. They were here maybe 20 min, and left. We realized they'd gone already, thinking they would be servicing another day (since they hadn't mentioned anything, and were so quick). We realized later that they had cut multiple young trees behind the house, none of which were growing where they would be near the poles or lines. They'd also knocked down some tall shrubbery/weeds behind a dog kennel- none of which would ever in a million years get tall enough to be an issue, but also weren't near the lines regardless, and these we actually deliberately let grow to provide shade & wind protection for the dog in the kennel. The other trees and "weeds" they knocked down, they knocked down right over my garden and back patio, and did nothing to clean any of it up. Needless to say when I went outside, I was shocked. The trees completely block the path through my garden. It is very obvious, it couldn't have been unnoticed. They also killed a bunch of golden rod, mullein, sumac, and jewelweed that I was deliberately letting grow- and that would be a miracle if any of it ever reached the power lines! Maybe they are "weeds" to them, but it isn't their property or business what I allow to grow. Had they communicated, I would have pointed this out, but I honestly would expect them to realize these plants don't get nearly tall enough to produce an issue . I realize it isn't their job to clean up, but when there is plenty of space to lay the trees down another direction, I don't understand why it was viewed as acceptable- by 6 different associates- to leave it as they did. We have no idea if the chemicals were applied or where, bc they left without a word and gave us no opportunity to ask. Calls to AEP have been unhelpful, being told everything from "they tried to contact us that day but no one answered the door" (completely false- there were 2 teens and 3 adults here that day. Also have doorbell cam- They did not come to the door.) to "they aren't responsible for the collection of the trees that are taken down, and if we wanted it done a certain way, we had the opportunity to clear it ourselves before they came", to just being put on hold (for 12, 26, & 16 minutes) before hanging up. Seriously disgusted with this situation. What if I lived alone, was incapable of doing that sort of work myself, etc? Not that it matters. Leaving a customers property in this condition is disrespectful and poor service. No matter what service is provided, a business should never leave a huge mess and claim it wasn't part of their job to clean up.