After replacing the breaker in our apartment, we now no longer get any heat. Also, the heat won't…read moreeven attempt to come on unless the stove is on. I don't know what exactly you guys did, but I imagine that's pretty up there in terms of screwing up.

They were great! We had 3 ceiling fans installed as well as cabinet lighting and I love the way…read morethey turned out! There was a small mix up with missing a spot of cabinet lighting and they came out the next day and fixed it! They had great communication and super friendly.

Friendly, yet professional staff! Fast to respond to request…read morefor service call. Technician that responded was knowledgeable and friendly. Explained problems needing repair and recommended service to repair problems. Service was completed quickly and without further problems. Had issue with charge, manager responded quickly to take care of the issue. Recommend company for your plumbing needs.

WARNING: They threatened to "put a lien on the house" when I questioned their pricing…read more I'm 45 years old, have lived in three 100-year-old homes, and have never before left a negative review for a contractor. I hired Honey Go Fix It to reseat a toilet. I chose them because of their 4.9 Google rating and promise of a free estimate. When the plumber arrived, I approved and signed an estimate on a small phone screen. I trusted what he was telling me and was not shown the actual dollar amount displayed clearly on the screen before signing. The technician completed the work in less than 20 minutes and then showed me a bill for $481.65. I was stunned. A wax ring costs about $10 and no other materials were needed. The price was astronomical for the work performed. The verbal quote was mumbled and unclear. When I saw $481.65 on the final bill, I genuinely thought there was a mistake. I declined to pay immediately and called the office to resolve it. Here's where it really went wrong. I spoke to Kassandra, the President of the company, to discuss the situation. Within the first two minutes, before I could even fully explain what happened, she threatened to file a lien on my house if I didn't pay immediately. I offered to pay $300 to resolve it amicably. That's still $900/hour for 20 minutes of work with a $10 part. Kassandra refused via email, claiming their responsibility is to "maintain fair and consistent pricing," while simultaneously admitting that they are "adding extra clarity steps during the estimate approval process to help prevent future misunderstandings." Consistent pricing? Maybe. Fair? Absolutely not. The owner acknowledged in writing that their current process causes confusion. Yet, she still demanded full payment and threatened our property rights. Being immediately threatened with a lien on our house for simply asking questions destroyed any chance of restoring trust in her company. I paid the invoice to avoid the hassle of a lien, but I'm leaving this review so others can protect themselves. If you use this company: 1. Get the total dollar amount in writing, on paper, in large readable text, before you sign anything. 2. Research what competing plumbers charge for the same work. 3. If you can't clearly see the price or feel rushed or pressured, do not sign. This company has lost my business and recommendation. I hope this review helps you make an informed choice.

always comes through regardless of the situation. Tom made it a priority point to come on a…read moreSaturday during the evening hours around maybe 6:30-7 to unclog a my granny's drains, when no one else could. They've also successfully & quickly accomplished multiple situations at my job & when the ceiling was literally leaking & about to fall in & the "handy man" for the building couldnt figure it out, century came thru & figured it out. 100% recommend

Tom and his team are miracles in this day and age…read more Responsive? yes Quick scheduling and turnaround? yes Quality work? yes Communicates and shows up on time? yes Polite and fair? yes I got their name from my home inspector who uses them for his home. I have no relationship. I am reluctant to write this in case they get even busier! But they more than earned it.

Always excellent service, and great pricing! Thank you again Bonham electric! Always Recommendread more

After posting this complaint I was contacted by the company and, after checking their records, they…read moreagreed that the situation was not handled properly and voluntarily removed the charge from my account. While I am satisfied with the resolution and I thank them for it they should have looked into the history before it came to me having to post this review. They have renewed my overall confidence in their business practices and am willing to write this one up as an isolated bad experience.

This company is amazing!! I had AC and Heating installation,…read moreunfortunately they both quit at the same time, they came out, gave me a quote (very reasonable) and started working, I was fortunate as the weather was nice and I didn't need Air or Heat while they were installing. My neighbor also had the same work done. We are very satisfied, they even vacuumed when they were done ..the men were very personable and professional, If you have air or heat problems, give them a call, you'll be glad you did!

Can not get a hold of, does not respond to calls, discredits homeowner when he gets called out on…read morehis lies, makes homeowners go weeks and weeks and weeks without heat or air. Do not use.

I had a shower drain that was running very slowly so I called drain Tech in the morning and they…read moreput me on there "call to come" list for the day. As I am retired and was going to be here all day I said that was fine. The technician called me and said he was 15 minutes out. He got here and did a wonderful job. Thank you.

Been using these guys since we moved to Dayton. They really know these old houses. Every one from…read morethe office to the techs is nice and helpful.

My mom had them install a water softener, that they provided in May of 25. Since then, it has…read moreworked for less than 30 days (as of today 10/17/25 it is still not working). When we call to get status or find out what is going on 1 of three things happen 1) We get hung up on and told we are being disrespectful/rude for questioning what is going on 2) we are told they will call us back and never do (we always have to call back days/weeks later) 3) They do not answer and do not respond to the messages. We have asked for them to just replace the unit, they won't. Now there are parts ordered, 1 part arrived to my mom's house. When I called to tell them, I was hung up on and told I was disrespectful for telling him I was baffled they did not have my mom's info. Allegedly, someone is coming out today to install the 1 part that has shown up, but no word on the 2nd part and when it will arrive so it still will not work. So here we are, 5 months and $1200 later, still no working water softener. Save your time, money and energy and go to a company who values your time, provides quality service and treats their customers better.

Never finished the job and left and never came back. I called him a few times and he said he would…read morebe back in a few weeks it's going on 9 months

Honest and efficient company. Generac installation was very neat and went very smoothread more

Very professional, prompt . Mike is amazing in keeping me up and running. Recommend no others ,…read morethank you !