The restaurant is a joke I can't believe it takes an hour and a half to make a stupid pizza!!! Like honestly they told me it would take 20min but damn this is the second time this happened so yeah. Trash and not worth to live for a week! read more

This place used to be Embassy Suites, but changed hands years ago. We spent our honeymoon night here, so we've been coming here at least 37 years. We used to go to the great bar every week for happy hour, and their trivia game. It was a blast! Then I quit drinking. We used to go to the restaurant at least 3 times a month, but then COVID shut down the buffet. I loved the Sunday Prime Rib and Shrimp buffet! So sad. Well, fast forward to now. I'm trying to make reservations for the Thanksgiving buffet. I've tried to contact this person 5 days in a row. She will not return my call. She's not there when I go to the hotel. Is it worth the trouble? This experience has put a bad taste in my mouth. MCM, you can do better! read more

Do I like the MCM suites? It's hard to tell, the rooms are nice, the staff are nice, but the layout is questionable. Does it remind me of the layout of Alcatraz prison? Yes. As a history geek I don't hate it but as a person with a rolling suitcase that makes a ton of noise on the slab flooring I hate it read more

We had a family reunion here not long ago and it was perfect. Everything we wanted or needed was there.

It's not the Embassy Suites. Lots of little things were amiss. No soap in the room. No tissues. The breakfast was...cold eggs and mushy hash browns. Coffee in styrofoam cups with no lids. The lounge was beyond depressing. The WiFi was a disaster. The bed and pillows were fine. At least they have an obnoxious Ten Commandments in the lounge, to make sure only Jews and Christians feel welcome. I guess "Thou shalt not be tacky" didn't make the cut. read more

MCM Elegante Suites - Breakfast area - Hotels Near Me - Abilene, Texas

Customer service was first rate... thank you for making my wife and myself so comfortable

This place has its pros but the cons far outweigh them. We needed a bedroom suite style place close to where our family lives and this was the only real option we had. Already from looking at the photos as we were booking, it was iffy. Everything is old and dingy but I figured as long as it's clean who cares. If you're a germaphobe like me, stay far away from this place. I figured with covid, all hotels were more on top of their game with cleanliness but WOW did this place miss the mark. Room service barely came by and when they did, all they did was take the old towels out, put them in front of your suite door, put new towels, some toilet paper, and leave. We were there a week and not once did they bother to vacuum, clean the countertops, dust, or change sheets. It was borderline disgusting. When we would leave trays of food out to be picked up, they would sit there for over 24 hours, requiring us to walk over to the trash cans to put them there and STILL they were there for days. The bathtub was horrendous, I literally wore flip flops to shower. We started looking at other places to stay but everywhere was booked up so we had no choice but to stay for our entire week long trip. The bar and coffee shops were closed our entire time there too which sucked. Luckily it's in a good location with everything around you either a short walk or drive away. Some pros were the free breakfast which included buffet style some days, and made to order on other days. Coffee was weak though. There was the sweetest lady named Roe that worked the breakfast shift that was so helpful everyday. We loved her. You could tell they were understaffed and trying their best but it just really didn't cut it. The pool table and shuffle board and little arcade game room were fun options for the kids to keep busy on days we had to get some work done. The kids swam one of the days in the indoor pool but the water was murky and dirty the rest of the week so we didn't bother. Overall we wouldn't stay here again unless there were some SERIOUS changes made, and possibly some furniture upgrades, because the cleanliness of the pieces in the room were questionable too. Thank god I brought my own sheets and Lysol and Clorox wipes or else I don't think I would've been able to survive the week. read more

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The staff here is on top of it! They are friendly and helpful, yes the decor is a little dated but its an old school charm. The pool area was clean. The restaurant food is ok, the highlight was the pub fries. I would definitely stay here again. read more

This place is horrible! We have stayed here countless times and it just keeps getting worse and worse. Our last stay we got a room across from vending and ice machine. The ice machine is very noisy. Upon walking in the room I immediately noticed something splattered on 2 of the walls. This room has also not been updated and needs some attention. I went to put my water in the fridge and it didn't work. I told my husband this wasn't acceptable and to see if we can change rooms. He went down to the front desk and asked about moving. They told him there was only one other room available and it was over the bar. He then said we would just leave. The manager on duty wanted to know why and then argued with my husband about how it was clean, updated and the fridge worked fine. They had 2 of their security guys come to the room and escort us out. Absolutely ridiculous. We were in the room for maybe 10 mins but they wanted to make sure we didn't trash it. Ummmm, it's trashed because of poor maintenance and management. We were not rude, upset or demanding when asking for our money back to check out but front desk employees and the manager were very defensive and hostile. STAY AWAY!!! read more

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Had to take two stars off. We tried to book another stay here, but an older Spanish woman answered the phone and said they couldn't accommodate 2 adults and three young kids....we just stayed here a couple of weeks ago, no issue. She was rude and crabby on the phone too. Definitely the fanciest hotel in Abilene. Reminded hubby of Vegas and the kids thought it was a castle. I loved all the real plants throughout the hotel and pool. The fountain in the lobby/breakfast lounge is gorgeous too! Was very refreshing. The pool is indoor which was a nice change and the hot tub was hot with strong jets. There is a free breakfast with the basic cereal, bagel, juice options. The coffee was strong, yay! My omelette was yummy, the pancakes or maybe the syrup were yucky. Sausage was good, little salty for me. Free drinks for happy hour too which is awesome, hoping they are good. We got downtime too late to use them last night. Our room is nice & clean. Big. Smells clean & I smell everything. Lots of drawers & storage space in the kitchenette & master bedroom. 4 sinks in the suite which is pretty handy. Mini fridge actually has a freezer, most hotels don't. Coffee pot makes strong coffee too, but only one pack of regular coffee & one decaf. There are a surplus of fancy looking bath soaps/lotions & clean towels though, so that's nice. The blankets & sheets are fresh & clean & the bed is huge & comfy! Only complaint I have is there aren't any do not disturb signs. So the housekeeping came in while we were swimming & made our bed, took trash out. Pretty thoughtful, but I'm a pretty private person & had left some valuables in my room with the expectation of privacy. They didn't touch any of my belongings, so points for that, but would prefer to save housekeeping for when I call with a request or after checkout. All of the staff have been super nice, accommodating, and helpful. They even carried a heavy package up to my room as I'm pretty far along in my pregnancy & can't lift much. I'd definitely recommend this place to stay. read more

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My friends and I got the presidential suite for a special occasion. The elegante is an old but classic hotel that is arguably the best in Abilene. The room was perfect and clean. We did however have issues when we went to take advantage of the indoor pool. The pool looked to be empty and we were excited to go, but when we walked in we saw a staff member in the corner on their phone- which is okay we figured it was maintenance etc. we knew he was staff because of his shirt. But when we all got in the jacuzzi he moved his sitting position from across the room at the far end of the pool to several feet from the jacuzzi and our belongings- sitting in a chair, eating chips while he watched us. We asked about towels and how to start the jacuzzi, he was polite and helpful but then he continued to sit in the chair and stare? We began to get uncomfortable because we are all adults and don't need a lifeguard, and it felt like he was attempting to babysit a group of 4 young adult women.. then we noted the no lifeguard on duty sign.. meaning there was no reason for him to be sitting and watching us. He was not working on anything in the pool area, just sitting, eating his chips like we were a movie and one of my friends immediately wanted to leave. We hadn't drank, we were being polite just trying to catch up on life and girl talk, but we ended up leaving earlier than planned and stayed rather quiet because we kept turning around and making awkward eye contact with this employee who felt the need to hover. Even when 2 young kids came into the pool area and were jumping into the deep end of the pool, he didn't move over to be closer to them for safety/ monitoring... he stayed by the jacuzzi. I'd like to rate this hotel a bit higher, but my friends and I felt unsafe until we got back to our hotel room. Please consider having your employees trained on pool etiquette/ or be a little more socially aware that staring makes people uncomfortable. I pictured and videos to provide if management needs to understand the extent of the situation. read more

Sometimes I stay in unremarkable hotels for work. I don't usually review the hotel unless it stood out to me for some reason, good or bad. This one stood out for fairly obvious reasons to me: -I never heard of it and kept referring to it as "Man Crush Monday" because what does MCM stand for!? -Mini legit Starbucks cafe with snacks and desserts -Complimentary, made to order breakfast which is decent and lots of options -A plethora of pool tables, shuffleboard, etc. -TWO free alcoholic drink tickets -Full restaurant -Room service with a lengthy menu -The room is set up sort of like an extended stay with a microwave and fridge. Also the room has character. -They don't lie, the beds are RIDICULOUSLY comfy -Two TVs in the room aka 2 too many -It got subzero cold in the bedroom, and if I am cold then you're probably getting frostbite -Oh and they possess the Ten Commandments in the dining room. It's large, you can't miss it - that's how you know you're in West Texas apparently. I'd stay here again, because sometimes it's a nice change from the typical Holiday Inn chain and robotic hotel staff employees that come with it. read more

MCM Elegante Suites - Yes, thats the ten commandments in the main area of the hotel. And some lady mean muggin me. - Hotels Near Me - Abilene, Texas

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There was so much wrong it's hard to know where to start. We checked in and received our room keys. Our assigned room was one of the rooms you have to access from the outside of the building. We found our room and saw the door to our room was in the middle of a huge puddle. After walking through the puddle (see pictures) and opening the door to our room we immediately knew it was a smokers room. We returned to the front desk and explained that we had reserved a non-smoking room and would like to be put in a non-smoking room. The front desk responded they were at capacity and had no non-smoking rooms available. We could try back later to see if there were any cancellations but we were stuck with the smokers room. Resigned to having to stay in a smoking room because all the other hotels in the area were also sold out we returned to the room. After another walk through the puddle to get back into our room we noticed that if the room had been vacuumed it had not been vacuumed very well. We also noticed one of the bulbs in the ceiling fan was burnt out. We also discovered the WiFi signal we were using in the lobby while waiting to check in was too weak to connect to in our room. We scanned for another signal and had nothing. We had no WiFi available in our room. We were in Abilene for a wedding and decided to shower, get dressed, and not let the crappy conditions at our expensive hotel get us down. Using the bathroom we discovered a whole new set of complaints. The water pressure in the shower was so low it was almost impossible to wash our hair. There was a vent cover for an exhaust fan but there was no fan and no exhaust other than leaving the bathroom doors open; yeah, that was pleasant. The paint on the bathroom ceiling was peeling, the hinges on the bathroom doors were incredibly rusty, and one of the bathroom door knobs was falling off. After the wedding we returned to our room. The puddle was still there so we again had to walk through it to get into our room. We were tired and discovered that despite it reeking of cigarette smoke the bed was pretty comfortable and we slept well. In the morning we headed out through the puddle in front of our door and inside to the restaurant for the 'Made to Order' breakfast that came with our stay. We soon learned 'Made to Order' meant something different than what we expected. Would you like bacon or no meat? Would you like scrambled eggs or no eggs? Would you like home fried potatoes or no potatoes? Whatever, we didn't have to go far for it and the scrambled eggs weren't the worst we've ever eaten. After breakfast we headed back to our room. We had to cross through the puddle once again to get to our room. If you're tired of reading about the puddle imagine having to walk through it every time you want to enter or leave your room. While we were trying to shower, pack, and get out we noticed that a member of the housekeeping staff repeatedly came and peeped in through the window in our door to see if were were gone yet. The room cost at the MCM Elegante Suites is very high for the area. We had read good reviews and were looking forward to our stay. We were severely disappointed with this hotel and will not book a room here again. Our advice is to stay away. read more

MCM Elegante Suites - This is the puddle we had to walk through to get into or out of our room. - Hotels Near Me - Abilene, Texas

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Love, love! We always try to stay here when we are in town. They were booked up for Friday so after a less than stellar Check in (and right back out) at another hotel here in town, we came right over. Emily, greeted us with a smile and called within 15 minutes after check in to ensure the room was satisfactory. Even though we had to change rooms Saturday morning, to accommodate grandkids, we are absolutely happy here. We will only stay at this hotel for all future visits! read more

Has all the essentials, big suites, comfy beds, free internet and breakfast! The people are super nice and the rooms are super spacious. I was also happy they offered gym amenities! I would stay here again and recommend it to my friends! read more

This is an old Embassy Suites. The layout is very nice. It has an indoor pool, restaurant and bar located inside. The food is pretty decent. The hotel is well located next to the mall, Target, movies and restaurants. Double rooms seem to be larger than king rooms. The front desk could use some customer service training. We had multiple rooms and check-in was always a struggle. If you hate smoke, be warned there is smoking in the hotel and lots of the rooms smell like old smoke. We have stayed multiple times but think I will go to a bigger chain next time just due to the smoke smell and terrible customer service. read more

This has been our preferred hotel for friends and family since 2006. Service at the front desk, food quality and cleanliness started slipping well before Covid. But, this week has been the worst experience any of our visitors has ever had. My dad checked in to a room booked and paid for well in advance for a week long stay. At 5pm on the 5th night a staff knocked on the door and said they had to move immediately because the room had been given to someone else. They were moved to a smoking room despite repeated requests for a non-smoking room due to health issues. We're all so disappointed in the whole experience and will never use MCM again for our guests. read more

The Bottom Line: This is an old school hotel that charms with age and kitschy bravado. They went big, and it works. Pro: The rooms are spacious, clean, and comfortable at a good price. The staff is friendly, and there's clearly a lot to do on the premises. Con: The breakfast was alright, not good or bad. There is a decent amount of creaking coming from the pipes, but nothing that'll interfere with sleep. It feels a bit out of date, but we found charm in that. read more

First time to stay here in Abilene. Top notch quality and a great experience. Spacious rooms, and living room/foldout couch bed is separated from bedroom which is nice. Beds very comfortable. Great hotel breakfast, very kid friendly, the indoor pool was comfortable and there was a hotel employee in the pool room the whole time so It never got rowdy. Starbucks on location, game room with pool, ping long, shuffle board. An arcade with a couple decent games. Happy hour, just can't recommend It enough. Every trip to Abilene we will be staying here. read more

They have all the amenities you need. Nice clean rooms. Pool, pool tables, arcade games and table tennis. The only problem I found is the ping pong tables have plaques on the corners which disrupts the game a bit when you land on them or hit near the corners. That blew for everyone playing. Great breakfast, complimentary beverages between 5-7 and a full service bar in Remington's with live music. Overall a near perfect place to stay read more

MCM Elegante Suites - Notices on the corners are pasted or glued on and make it more difficult to get the corner shots. - Hotels Near Me - Abilene, Texas

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Ok, so my husband and I travel for work. We pass through Abilene very often and when we do we always stay at this hotel. They have a great bar and good food Well on our way to beautiful Pecos. Lol, we stopped to stay for the night. At 6:00am we heard dripping, thought it was still raining outside, I get up to go to the restroom and feel the carpet in the bedroom in front of the sink is sopping wet. The sink had backed up and had started for flood the bedroom, our bags for wet shoes had water dripping in them. We get up call the front desk, they will send someone down. We wait and wait, finally I get in the shower. At 8:00am we have to leave, my husband goes to the front desk, no maintenance worker ever showed to the room, the girl behind the counter says they maintenance guy doesn't show up until 7:00am, ummmm, it's 8. She says well the curtains on the door were closed he thought y'all were still asleep! Huh? Who would call about a room flooding and go back to sleep. Anyway he proceeds to tell her our bags got wet, her words "um I don't know" ??? Omg!! The craziest thing I've ever heard. read more

MCM Elegante Suites - For the price and everything this hotel has, this is the place to stay when in Abilene. - Hotels Near Me - Abilene, Texas

This is an updated review: The room we were in was nice. I liked the style. You can tell it's old, but has been well kept. We got the Zoo package (roughly ~$160 with tax), which comes with zoo passes, pizza, soda and popcorn. We only spent one night in the area, so we decided to use the passes right away. When we got to the zoo, they didn't take our passes because they had an event that day. We weren't aware of nor interested in that; we just wanted to take our son to the zoo. We were meeting with other friends from in and out of town; we had to be there that day, so we purchased event tickets. I told the lady at the front desk when I checked out that the passes didn't work. I was discouraged when I was told "oh really," given my invoice for the full price and that was it. A few days later, I get missed calls from the manager, and today I was checking my online account and saw that I was credited some of the money back. I believe that they tried to make it right by doing so, and I appreciate that. read more

We have stayed here for a ton of family reunions and recently a funeral. They are always super friendly and accommodating. Their rooms are great. Nothing fancy but very practical for families. Love the new upgraded bathrooms since last October. Great place. read more

Affordable, Accommodating for our late arrival into town, clean suite for our family of 5, breakfast was great and many choices--delicious omelette and welcoming customer service by Sammy! read more

The staff is friendly and the place has potential, but it is in need of renovation and repair. It was one of the noisiest nights of sleep I've ever had. Every 30 to 45 mins there was a loud banging noise from the building utilities. It was loud enough to wake up my 2 year old several times. The other issue was the restaurant - 1 hour to serve a simple meal. And at that they burnt our pizza. UPDATE: I received a call from the manager shortly after sending her a message. She acknowledged that there was a problem and made things right. I appreciate her customer service. I added a star for that! read more

#253-2016: Booked 2 suites for a birthday sleepover for our daughter's 10th birthday. We got 2 back to back rooms but they weren't connected through internal door (pity) located on ground floor. The suites aren't huge but did the trick. One bedroom with 2 queen beds, bathroom and kitchenette and a living room with a double bed pull out couch. Room service was quite pricey and food was mediocre at best. We were able to use the pool (main reason for our sleepover). I agree with other costumers about paper thin walls (which seem to be quite common with Texas hotels). The price was a tad lower than normal rate due to late check in and early check out. Not at all pleased with the continental breakfast. Eggs felt like they were out of a box. Waffles were average. Cereals old. Nice selection of juices, a few fruits and plenty different sugar-filled treats (cookies, doughnuts, muffins). Would this be my primary establishment choice in the area? Probably not (unless special rates prove beneficial). The hotel could seriously undergo renovations and need maintenance for several rooms. read more

Beautiful hotel, friendly staff, very easy check in process when we arrived very late, clean rooms slept very comfortable beds are amazing, food was delicious. Will definitely continue to come back to enjoy 2 room suite, Our choice of hotel in Abilene for over 25 years. read more

I found this hotel to be surprisingly OK! When I was pulling up, the hokey lighting had me thinking I had made a mistake but I genuinely enjoyed my 3 nights there. I think the Elegante (Pronounced "El-ah-gone-tey") is pretty decent and is a must see if you have kids, as there are tons of things for them to do. Ping Pong, Shuffleboard, the pool, pool tables, etc etc. Breakfast is free in the morning, but don't get too excited, it's really not that spectacular but hey it is FREE, and it isn't the stupid continental breakfasts. They have eggs, bacon, sausage, potatoes, a grill, fruit, and breads. I wouldn't say the food is high quality but let me reiterate for you.....it's FREE. Bed was very comfortable & the rooms are big with a fridge, microwave, and little bar area, 2 TV's and a shower that will scald your skin off if you don't pay attention to the water temp setting. Wireless internet is FREE! It looks like the hotel might have been an Embassy Suites back in the day and was converted. The fitness room leaves a bit to be desired but the treadmill worked, so I'm not gonna complain too much. Also, it's right across the street from the mall and there are a number of eateries around, not to mention a restaurant in the hotel (I did not visit). This is Abilene folks, this is about as good as it gets here, so give it a try! I recommend this hotel. read more

First time at the MCM in Abilene. Check In was easy and reservation was right. Will I stay here again? Depends on the price and what I'm doing. It's kinda like ...it was ok...nothing was wrong per se ...it's just...I dunno?? Dated??? Disjointed? Clunky? I'll lay out my perspective ...some things may be important to some or not so important..some things were just odd... PROS: I had a large, spacious room with a nice sitting area, small dining table, wet bar with fridge and microwave. Furnishings are dated and the room feels "tired." Bathroom had all the amenities. The AC worked well and I'm grateful for that. My room opened onto a large banquet area. (The hotel used to be an Embassy suites in it's former life so most of the rooms are built around a courtyard.) There was a game room, pool, hot tub and area that had a shuffleboard, pool table and such. Seems a good choice if you are traveling with kids. The common areas are spacious and nice. Lots of Saltillo tile and heavy southwest designs. There is a restaurant in site with room service available. I only ate in the restaurant once but good food and reasonably priced. Your room charge includes a full breakfast and evening cocktails. Staff was not overly attentive, friendly enough but only a few went out of their way for anything. CONS: The property is like a middle aged woman...showing age but has a lot of makeup. Everything is pretty but it's kind of a facade ...lots of wear and tear when you look close. The property seems to have a lot of wasted or unused space. Again, the word that comes to mind is "clunky" Not too much close in parking. Lots of handicap parking though. You do get a free full breakfast and that's a plus but sorry the quality is not there. Typical "any hotel" bacon or sausage...biscuits were not great.. I think you can also have omelets. There's some sweet rolls, toast, hot and cold cereal, and little bit of fruit And everything is plentiful...you can get filled up but eh...The coffee is good though. The suites are spacious and all but not fully functional like one thinks when they say "suite" .there is a fridge and microwave but there are no plates or anything like that..typical hotel coffee maker...coffees..ice bucket etc. The rooms are a little worn but in good repair. Beds were comfortable. The evening cocktail time is good, you get 4 drinks with chips and salsa. (You have a card that they mark off) the ODD: They provide "glass" glasses but have them upside down on the bare bathroom sink...no doily or anything... There are two more glasses in another sink in the sleeping area..same thing. That did not encourage me to use them..yuk. I had a cricket I caught it and told the maid but apparently they let it go in the room ...it was back and I killed it dead with my steel toes. I kept leaving a tip for housekeeping MARKED for housekeeping and it was not picked up? There are many signs indicating they no longer accept pets however the people in the room next to me not only had a dog they had a barking dog and they a sign Hanging that indicated there was a pet inside?? FINAL THOUGHTS This is a wannabe luxury hotel. It's not bad it's not good it's probably works well for travelers with a larger group ?? Kids? Now I'm not a cheapskate BUT when you add a person to your reservation it's $30 dollars per person! I think that would add up for a large group. I saw how people got around it though and still got breakfast and drinks..Lol I probably will not go back because I determined I like convenience of access and more modern surroundings too much. read more

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Attended the Abilene Chamber of Commerce after hours event there. Very well hosted event, Large rooms even parking was not that bad. A place to keep in mind for your upcoming holiday or special events or weddings. read more

MCM Elegante Suites - MCM Elegante Suites - Hotels Near Me - Abilene, Texas

Not much to choose from this is big and seems fun for kids . Not bad for a one night stay . It's very dated. Probably choose a newer place next Ike as the price here was considerably more . Overall it's ok read more

It is comfortable hotel. Basically an old Embassy Suite. It is like Embassy before Hilton bought them out and ruined them. Good breakfast. Good selection with real bacon, sausage and eggs. Room was clean and comfortable. The staff was all friendly and nice. We arrived late and the night desk people were upbeat and helpful. The hotel falls down in a couple areas. For the price (which is good for allowing a pet) the maintenance could be improved. Hinges in our doors were really rusted. Door handles in bathroom were coming off. Unlike some expensive hotel we have been in the past week there were no bugs Could use more plugs for computers. Pool was really nice and clean. There is a lounge with live music with a lot of good locals which made it fun. Overall good place to stay with or without a pet. read more

Wow, this place is horrible. It really makes me question the standards of anyone giving the place more than 1 Star. Let's start with walking in. It is the dingiest throwback to the early 80s I have ever seen. A lobby so crammed full of brown, orange and dozens of outdated tables that it resembles a jungle of horrible-mess. Other than the huge 10 commandments statue it looks very much what I would think the set of a sleezy porn movie would look like. And the rooms aren't any better. Other than the large window in the sleeping area it is very dark and you are again surrounded by orange and harvest gold. The doors to the bathroom could be opened even when they had been locked. The plate of the bathroom door handles were falling off. Every thing just feels old and dirty. But the worst part has been the customer service. I originally booked a room with 2 double beds and a sleeper sofa to sleep 6, but needed to add an additional night with no doubles available. I asked if I booked a king room instead if they could provide a roll away bed . They said they could do that. I asked if they would put a note in my reservation, they said they would and I booked the king room. When checking in I mentioned again that we needed a roll away bed and they said they would have housekeeping bring one up. 3 hours later I go to the front desk to ask about the roll away and was told that they didn't have them at the hotel at all. Not sure which story is true but at least 1 person was totally lying about having the extra roll out beds. So now we are stuck in a room for 2 nights but don't have enough beds for everyone. And the pool...oh my god the stupidity of this place knows no bounds. They give out wrist bands that you have to wear when in the pool area. They will only give out 4 per room. I mentioned that my nieces and nephews were going to visit us here and asked if they could swim. Nope no extra wrist bands. You can't even buy them separately. They said I could have 4 more if I rented an additional room. I don't even like the room I have much less to I want to throw that much more money at this place to be able to swim. So the adults gave our wrist bands to the kids so they could swim. We of course planned to sit in the pool area to keep an eye on the kids like responsible people. Nope, you can't even be in the area at all without a friggin band. The whole reason we rented at this place was because my niece wanted to stay here for her 13th birthday. She can't swim, we don't want to be here, this place is the absolute worst. I'm trying really hard not to let it ruin her birthday but my god a motel would have been a more accommodating stay. read more

My family was on a cross country road trip and had to stop in Abilene on the way for the night. The kids loved it! They really enjoyed the pool, ping pong table, and pool. I enjoyed the spacious room that had a divide between the main bed and the pull out couch so the kids could watch the tv separately from me and my husband. Breakfast was great for a hotel and had eggs to order. Best free hotel breakfast I've had yet and we travel a lot! The inside of the hotel is huge and beautiful. The whole family loved the stay. read more

This was a trip in town visiting family. Goods: * Breakfast and people working the breakfast area. * Living room and bedroom separate from one another. * Bar in building with nice bartender. Bads: * Extremely dusty vents * AC condensation drip line above the tub * Pool doesn't allow any drink of any kind * Our first room have fleas on the pillows (we saw three) and the front desk never said "sorry". read more

Nice big room... Good quality mattress... Clean & staff was friendly & helpful... Good location read more

The line and slow service is inexcusable. It's a Saturday night and you should have more than two staff members checking folks in. Waiting 45+ minutes to reach the front of the line is ridiculous. read more

I would like to start this review with the positive things ; lots of old school charm , rooms spacious and clean , buffet breakfast that's ok . With that said here is the rest of the story - we were in town for just one night and needed to be up and going early. Checked In at around 7pm thought we would go down to the lounge for a night cap then turn in. Lounge was nice and quite with great drinks ! Around 8:30 we went to our room that just happens to be right above the lounge, once in our room we realize it is a little warm so turned the thermostat down and prepare for a great nights sleep after traveling all day! 9:00pm and OMG there is a band at the lounge so loud the pictures in the room were vibrating!!! Felt like we were on the front row of a concert ! This continued until 1:00am ! To make matter Much worse was that the air conditioning never cooled off ! Very hot and stuffy! Worst night !!! read more

If you want to sleep, don't stay here. There's a band in the bar who plays so loudly, the reverberation shakes the windows of the sleeping rooms. I cannot, for the life of me, figure out why bar patrons are more important than hotel guests. I mean, if you're into bass in your ears as you lay your head on the pillow, then sure, give them your money. However, if your goal is to sleep at nite, stay elsewhere. Honestly, the place isn't that nice anyway. read more

We live in Abilene and decided to reserve a room on a weekday so my toddler could swim and just have some fun family time. The room was very reasonably priced. We arrived and front desk staff was very polite. The room was very clean. We ended up having a noise issue in the room next door. It was a mechanical issue with the a/c or something. The staff was amazing. Maintenance was so nice. They got me a new room immediately, helped me get all my things to the new room, and were extremely apologetic. At Happy Hour, the bartender was so nice. She acknowledged I was there with my toddler and if she could help to make things more convenient for me, to just ask. The next morning, the breakfast staff was so sweet. They went out of their way accommodate my son. They got him a kids cup with a straw without me requesting it. They made suggestions of foods he would like. The pool was extremely clean. The entire facility is super clean. Very impressed and will definitely be staying her again. We loved it so much we decided to stay another night. I'm extremely impressed with the cleanliness and the staff. read more