My 79 year old father had an appointment at the ECIOM location to remove a tooth broken at the gum…read moreline. We waited weeks to get in and an hour before we were to be there, the office called to reschedule because the doctor had an emergency. I understand emergencies, but what I DO NOT understand is being told we were rescheduled to "next available" not even a work in, and next available was another SIX WEEK WAIT. Not ok, not acceptable.

This place is the best!! As someone with huge dentist anxiety, I've never felt more relaxed…read more They treated my entire family in one day! The staff are amazing and treat you with kindness and the upmost support. The team here at Anderson family dental is great! The dentist who gave me a deep cleaning today was careful and very knowledgeable! They explained everything as they was doing it and it was honestly pain free! Will be using Anderson family dental for years to come.

DON'T GO HERE. 99%…read moresure the reviews on Google are mostly bots to make themselves look good. Dentist was rude. Very rude. They destroyed my tooth to it being having a small cavity and it being white to when they "filled it in", it got all grey and black and was in pain. I had to keep taking Tylenol and sleep the pain off for weeks before my next appointment. They ended up having to pull out that tooth. And I was furious. Appointments are a pain. They are horrific. They ended up canceling my appointment without telling me and said I was able to go through text. And then turned me away bc I didn't "confirm" and they replaced my appointment with someone elses. Never going here again. 0 stars if I could

So let's all just be real with ourselves, no one likes the dentist. I have found a few over the…read moreyears that I've liked aspects of my visit but not the whole visit. HOWEVER, I will say that this is the first time from start to finish. I changed dentist due to my work and location so this past winter I was looking for a new dentist. I asked a co worker of mine and she recommended this dentist. I did my own research and decided to give it a whirl. The front office staff was great. And my hygienist was knowledgable, talked me through everything and even made a note in my chart about preferences much appreciated. Additionally, they do provide fluoride for their adult patients. This is crucial and I've been getting this ever since I've gone to the dentist. Meeting the dentist was great, she was personable and shared her advice with me about my concerns. She did not force me into any decisions and said it was my choice but she would air on the side of conservative treatment. Overall, it was a great experience and honestly I am not dreading my next appointment.

Can anyone truly say they enjoy a dentist visit? Me either....but, everything was on time, the…read morehygienist was EXTRA gentle (which I needed), and the dentist was able to make recommendations to correct an error made at a different office. Everything was spotless and I liked the very private room my cleaning and x-rays were done in. I'll be back in a few weeks to get some minor work done and, for probably one of the first times in my life, am not dreading the follow up visit.

After being cancelled once the day of (no reason given) an extraction, we rescheduled 7 days out as…read morethe receptionist said that was the "best" they could do. Now, the abscess is worse, and they just called to cancel us again. This is awful!

My husband went in because he had a broken molar. He asked that they just take it out considering…read moreit was a very back molar. They brought him back and did bite wings and a full mouth pano. They then asked if he wanted to do a root canal instead and a full gum deep cleaning for $13k. He kept asking for the tooth to just be pulled. We have a regular dentist but she was booked the day his tooth was cracked and hurting. They pulled it and said he would need pain meds and an antibiotic. We went to get the meds but nothing was called in. I called 2 days later still nothing. I called Aspen dental and they lied to us saying it was called in Tuesday. My friend works for the pharmacy and nothing was called in until after I called Aspen dental asking where it was at. They try to upsale and upcharge then lie to you. Never again.

Beware of this place…read more My first visit as a walk-in, I waited three hours and was sent home with antibiotics. When I came back a few days later, I only wanted one tooth pulled, but the doctor wanted to pull all my teeth. I told him no, just the one. He smiled, numbed me up, and started pulling the tooth. I've had teeth pulled before, so I know what it feels like. He had the tooth almost out when he suddenly said, "I was hoping that wouldn't happen." Then he grabbed a grinder and started grinding. After a moment he said "Oh no," stopped, and pulled the tooth out. He set it on the table in front of me, and it had been ground round. When I left, I could feel a brand-new gap in my only back tooth that wasn't there before. I called a lawyer when I got home, but nothing came of it. About a year later that tooth started throbbing with pain. When I went back and told the nurse and doctor what happened, they didn't believe me. They hurt me again, took $100, and then said it would be another $400 to pull the painful tooth. Another time I waited three hours again. A man came in who had all his teeth pulled the day before. He was crying in severe pain, begging for help, and saying he had already paid. It was heartbreaking to watch. He was still sitting there when I left. Later they told me that doctor doesn't work there anymore. I can't imagine why.

24/7 Dental - Anderson…read more Malpractice/ fraud/ breach of contract/theft/ defamation. -Withholding out of pocket costs for unpaid insurance claim (police report) Paid $1,369 out of pocket for "immediate dentures with extractions on Dec. 28, 2024. -Sedation wasn't effective. -Alveoloplasty surgery neglected & required. -Bone/ skin grafting needed. -Discrepancies between office & lab. Office staff is extremely rude with patients; without compassion or relevant experience & Minimal credentials/ certifications/ qualifications. Threatening to dismiss patients from the practice without good behavior; despite issues with office and or lab. Waiting hours past appointment time as office staff cannot meet supply & demand without falling behind. Dismissed from practice by retaliation of consumer complaint with scope for consumer law that applies. Admitted to their provider not able to meet requests within timely manor. Disputed bill for previous bill with Medicaid while forwarding to investigations as top priority; concerning quality of life with disabilities & trouble gaining weight... -Soft food diet. -Loss of appetite (disorder) -Speech impediment. -Self isolated -Deminished confidence with appearance. -Loss of employment due to distress. -Loss of license due to out of pocket costs. (Disputing ticket.) Without the completion of the contracted care plan, I can & will seek civil action for itemized damages.

This was the worst dental experience I have ever had and I wasn't even the patient. My daughter…read morewent in for wisdom teeth extractions and ended up with dry socket, which could have been prevented had they given proper after care instructions and medications. She suffered needlessly. I have four kids and she was the third one needing their wisdom teeth extracted so I know a little bit about the process. Do not take your child here.

I had a very confusing experience in Dr Hornadays office. Hornaday partially numbed my mouth,…read moreclaimed I was touching his arm, refused my surgery. With the sedatives & his quick manner I was confused. With the Drs bedside manner I began to have a panic attack. His tone & choice of wording was more than questionable. I walked into the lobby and grabbed my husband. My husband came back to the room to speak with the doctor and nurse. After a discussion we left. I had never had such an experience and was confused. Days later, my husband agreed with my feelings that something didn't feel right during my experience. I reached out to Hornadays team & asked for the Dr to reach out as I'm concerned about what medications I took, how they may have interacted with my usual meds, and why I had such an adverse reaction to cause an intense panic attack. Hornaday never reached out to check on me, offer an explanation, or even reply to my email. I wasn't even aware that was an option for doctors- refuse to reach out regarding questions about an operation. My feel .... Odd about this. I did research to find a lawsuit (public record), several negative reviews matching my experience in slight ways, and a general mistrust of the doctor while speaking with those I know in the community. I'm writing my experience to the Attorney Generals office because I don't want others in our community to feel the way I did while sitting in his office. I've never felt so belittled & violated by a doctor. His bedside manner is very abrasive & crude to say the least.