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    Advanced Oral Surgery - Anderson

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

    Services - Advanced Oral Surgery - Anderson

    Dental implants

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    12 days ago

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    Aspen Dental - Anderson, IN

    Aspen Dental - Anderson, IN

    2.3
    (12 reviews)
    2.0 mi

    Great job with my teeth. Nice to know that they care. The whole team was friendly and it was a…read moregreat visit for not going to a dentist for several years!

    My husband and I live and travel in our RV. We have a dentist in our home state of FL that we see…read moreevery December and manages our yearly xrays etc. We wanted to try Aspen Dental in Anderson for our 6 month cleaning. We just left there and I have never had such a bad experience with a doctor or dentist. We have to pay out of pocket because we're out of state (not a problem we knew this going in) They ask that as a new patient you do xrays. They only charge $29 for that so it was fine with us, but I explained several times that all I wanted was a basic cleaning. They informed me after the xrays that I needed a deep cleaning at the cost of $3000! I said no thanks I'll speak to my home dentist - who takes my dental insurance- about it. (She had told me when I saw her in December that I was looking good - I have bone loss but have good dental hygiene so she saw no need to put me through the deep cleaning at that time). The dental tech then refused to do a basic cleaning because it would be a disservice to me! Even though the doctor said I could have the Basic cleaning she still refused. But letting whatever could be cleaned in a basic cleaning build up on my teeth until December would be better? My husband had the appointment right after me and they told him the exact same thing about needing a deep cleaning. HOWEVER he had just had a thorough deep cleaning three months before so it is highly doubtful he needed another. They also refused him a basic cleaning. It was just a money grab. I was practically begging the tech to clean my teeth as I have no other alternative until December and she just wouldn't listen. I even offered to sign something but she said it didn't cover her enough. I wish I had done more research before I called them. Definitely don't make the same mistake I did. They tried to take advantage because I didn't have insurance I could use with them and refused me service when I didn't want to be gouged.

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    Aspen Dental - Anderson, IN
    Aspen Dental - Anderson, IN
    Aspen Dental - Anderson, IN

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    24/7 Dental - Emergency Dental Care

    24/7 Dental - Emergency Dental Care

    2.2
    (17 reviews)
    1.8 mi

    This dentist has been wonderful. Communication has been great. All questions have been answered by…read moreknowledgeable and courteous staff. The support staff have always been very friendly. The dentist has been very friendly, kind and reassuring. The facilities are very clean and well maintained. It is very busy and you may have to wait if you don't have an appointment but that is entirely reasonable. That is down to the volume of people wanting to use the service rather than a problem with the dentist.

    I have been going to 24/7 dental for years. I felt comfortable and felt the staff was very kind…read more In February 2025 it was discovered I had a cavity. The office girl said I had a credit and there would be no charge. In July 2026 I had an appointment on July25, 2026 at 4 pm. The office girl said I was a week early the appointment is Aug 1, 2026, at 4pm. While I was in the office on July 25th, 2026, the office girl asked to update my information. She had my correct address and phone number. On August 1, 2026, I walk in and the office girl is different. I tell her my name and what time my appointment is. The office girl tells me I will be considered a walk in as I did not confirm my appointment. I asked the office girl, "How do you confirm an appointment when no one from this office called, emailed or text me." The office girl says, "Oh wait we do not have your phone number." I said that is impossible I was in here last Saturday and the girl updated it. I gave my phone number again. Then when I ask the office girl to tell me what address they have it's the wrong address. I give the office girl my correct address. The office girl informs me I cannot be seen today as I have a $7.00 outstanding bill from February 2025. Turns out the Feb 2025 visit was not fully covered by my credit. When I see the office manager, she keeps telling me about how it is an insurance issue. I repeated numerous times to her I paid out of pocket, as I did not have insurance. I paid the $7.00 and got to see the dentist. When I was taken to the back the medical assistant asked why I was here. I told her I had braces and the orthodontist wanted confirmation that he fixed my problem. The medical assistant responds with, "You don't have braces!" I responded very firmly "Yes, I do!" She moved herself over and made me open my mouth to confirm. Without warning the medical assistant tells me to open up and she tried to take an x-ray. She scratched my mouth and I told her to stop. I said I am only here to have the dentist confirm that the orthodontist fixed the issue. When the dentist came in, I told him about my horrible experience with the office. I said I just need you to confirm the Orthodontist fixed the problem so my braces can come off. The dentist confirmed the issue was corrected and he would let my orthodontist know the braces can come off. I go out to check out, and the girl throws her arms in the air and says, "Oh no, I am not ready for you! Go out in the waiting room." I sat and waited and the office girl opens the door and says, "Do you need to schedule an appointment?" I said, "No! I am never coming back!" She smiled and said, "Bye!" To be that careless with patients' personal information is so unprofessional. I will be finding a new dentist!

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    Side
    Gold tooth added
    Gold tooth added
    Overlap closing mouth from large teeth

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    Overlap closing mouth from large teeth

    Advanced Oral Surgery - Anderson - oralsurgeons - Updated August 2026

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