So nice you can make an appointment at this urgent care center. Things went smoothly with my mom…read moreseen promptly & she received compassionate care for her health issue.

Pro: Staff are approachable, friendly, supportive and the…read moremedical practitioner I saw was friendly, proficient, skilled, and willing to help. She quickly resolved my issue I came in with. The nurses and MA were all helpful despite the long wait. But recognizing that this is an urgent care and a walk in clinic, that's expected. Con: Despite having a wait area the space of about 15' x 9', patients were not required to wear a mask even if they're coughing and clearly showing signs of being infectious to others in that tight space. Being that this is a health facility. policy should reflect the wellbeing of everyone. There were elderlies, people with compromised immune system and children which makes mask requirement evermore important.

Dr. Pologe was incredibly thorough, efficient and considerate for my well being and personal needs…read more I went in there feeling like I might die from the pain I was having and left feeling assured I will be okay with the resources and education i received from having going to this hospital. Everyone there was very kind and considerate especially Grace. %100 deserves that daisy award! The X-ray tech even brought a fresh, clean and warm blanket, which helped significantly. Thanks to everyone at peacehealth in cottage grove for actually helping with my pain management and now I have a good plan for recovery because of them, God bless you all!

Who designed this facility, PeachHealth Medical Group/Hospital in Cottage Grove. The damn lab does…read morenot even have a sink in the bathroom. The bathroom itself, stunk to high heaven with urine. So bad it upset my stomach. Then I had to deal with my lab. So obviously they are probably overworked and not enough staff. When you call them these days they take forever to answer the phone. I found out this morning that PeaceHealth itself had layed off 20,000 workers in January 2020. That was pre-covid19. Now I know why it takes so long to get the phone calls answered. Please people, clean you lab bathroom.

The doctors are great but do not recommend due to the billing people and front desk. never have I…read morebeen treated so rudely or like they didn't care about me or my health. I will be in search of a new business if this is the way they operate. Special shot out to Tamra one of the worst workers I've ever encountered.

I and my family have been patients here for years, the entire operation is top notch - PEOPLE…read moreparticularly, place and things. I read the other reviews here, some of them remind me of exactly what's wrong with the nation.

Spent 3 hours here after being the 3rd person in right at open. There was plenty of staff but…read moremanaged 20 minutes total of talking with anyone

I'd probably give them a 3.5…read more This urgent care clinic is in the PeaceHealth Surgeons Building, across the street When we got here there was no one in the lobby or waiting, so we went right to registration and got queued up to see a provider. The nurse was fine though she wasn't the best communicator; she wasn't clear in what she was asking and then acted like I was . After about 15 minutes or so, a PA came in for examination, diagnosis, and provided a prescription. We were there approximately 45 minutes, which was a pleasant surprise. What made this a less pleasant experience is what happened after. The pharmacy they were sending the prescription to didn't have record of it. I called to ask if they had a prescription number that I could provide in case it wasn't coming up with my phone number. Instead of simply saying "no, the pharmacy generates that, not us" she gave me other info and I finally asked if they had a number and she said no. I'd have appreciated if she said "we don't have a pharmacy number but I can give you this other info if it helps." Later when I called them back because the pharmacy said they didn't have the prescription and the doctor needed to call it in (I had already told the pharmacy that urgent care said that THEY--the pharmacy--needed to call them, but she said they wouldn't) the same woman I'd spoken to earlier at urgent care said that they'd just get the same wait time, and I explained I'd already told the pharmacy everything urgent care told me before but this is what I'd been told. Both times I called she acted a bit like I was wasting her time and asking asinine questions, which is why my rating is a 3 instead of 4.

I've been going to Thurston Medical Clinic for several years now and I love this clinic. I am able…read moreto get a visit when necessary, without a 2-3 month wait, and my PA, Mallory Crownover, is the best, always taking time to listen and seriously consider my concerns. The office is always welcoming and cordial. I also love the Patient Portal and that I always get prompt responses when I ask a question.

The type of care I received last week from Dr. Magda Dissanayake, aka "Dr. D" was awful. I have…read moreseveral life threatening illnesses, & am caught in the midst of new doctors and/or many attitude/negative changes to practices. Dr. D not only blamed me for my illnesses, that are inherited & very serious, he asked me where my neuropathy pain was. I briefly pointed to the 2 spots in my legs, then Dr. told me to "quit complaining". I came to him per my insurance company's suggestion because of the severity of my medical issues at 68 years old, also to ask him for a scan on my stomach/rectal area that had malignancy taken out about 2 years ago, that is painful 24/7 & has bled intermittently after the malignancy was taken out. He refused any scans, because he himself didn't diagnose it, also he hadn't read any of the 62 pages of medical records I brought in at 1st visit last week, from Lane County for the last 19 years. I asked him to please, per my insurance company's Case Management's request, send a referral to Palliative Care that I do qualify for. He refused that, too. My impression is that he wanted to start from scratch to make his own evaluation. If I wasn't so sick with internal bleeding issues, consistent stomach pains, alleged IBS/Crohns Disease (suggested by a specialist/provider last year), I would have been agreeable to Dr. D's requests, though partially, because I've had severe problems with stools (constipation), requiring hospitalization, since I was 8 years old, also possibly inherited. Dr. D said that my 2.5 years of low dose pain meds for Fibromyalgia, Neuropathy, Osteoarthritis, etc.,etc., is the cause of my constipation. Again, he didn't read a thing about my past medical history the 19 years here in OR + other state I lived. This has been going on for 29 years. I don't mean only bathroom difficulties/issues, but severe & life threatening medical issues. I was put on SSDI in '97. To top this, he didn't continue my pain meds, so I'm cut off cold turkey. I felt as if I had to pull teeth for my heart meds, also he didn't prescribe me my Pro-Air asthma/COPD inhaler. His medical assistant also neglected to log in my very high systolic blood pressure reading because she intimated that "I have too many issues to put in necessary info". This girl had a bad attitude from the start, maybe due to having a bad day. Please note: I was refused any/all referrals, whether to Digestive or pain management. Dr. D said that he's an Internist & doesn't refer, also he said he doesn't specialize in Digestive issues (that's why I needed the referrals). I fired Dr. "D" the next day & have to wait a couple weeks to see a new Primary Care Dr. Time is of essence. I am scared. I hurt. The pain everywhere is unbearable, & I just want help from a doctor/specialist. I don't want to die like this. Staff in reception....awesome! Kim was so helpful, & the 2 other ladies went out of their way to help me log in my pages full of info on their tablet. I was very impressed, also grateful for them! I've been instructed by our state Senator, to contact Senior/Disabled Advocacy, because our senator is not happy with this issue & others from me/other patients. He wants to be apprised of what the State Advocacy says & does as far as my grievances, & I am to keep contact with the Senator. This, he said, is unacceptable! I will call/contact State Advocacy tomorrow, Monday. I wished it had worked out with Dr. "D".

They promptly reviewed the status of my referral to the Bariatric Surgery at the University of…read moreOregon Hospital in Portland. They made a follow-up call to learn about my experience with the provider.

Worst experience ever! Turned away on the morning of my procedure because I 'had to' use a…read moredifferent taxi service to take me home afterwards. Their recommended transport services were not available, so the office staff would not allow me to be seen, even though my taxi driver had first aid training. The office manager kept saying that I should have called to schedule one of their cabs earlier? 2 weeks isn't enough? If I can get myself there, I can get myself home, regardless of what taxi I take. Why are they releasing patients at all, if the patient is still incapacitated from sedation? I was without food or sleep for 3 days prior to this procedure, and was not in any condition for this manager to be chastising me on what cab I used! She ended up frustrated, and kept saying 'Do you want to reschedule?' Obviously she has never experienced a colonoscopy, and No, I did not want to reschedule. I had been in there twice before, once for a C/O and once for a gastric surgery to prevent a cancer from growing. That surgery went bad and I ended up in the hospital for 6 days. So Yes, I'd been there before. No, I've had enough of OEC, and frankly, I'd rather get cancer than go there again!

I came 10 min early, the staff was very friendly. The office was clean and decorated beautifully. I…read morewas greeted warmly and the. taken back quickly to get measured and vitals done. Next, I came to a beautiful office and waited about 10 min for the Dr. the Dr. and I chatted and went over my medical history and concerns for 1 hour. Very great experience and a very sincere human. I felt extremely at ease and could understand everything we talked about. I have a positive outlook for my health and happy I found someone who can support my goals. Getting blood work done tomorrow and will go over results in about 18 days then see what is goin on and how I can be supported. Thanks so much for all the help and referrals.

I have been going to absolute health medical center for 2 years now. Mainly for HRT and I have had…read morewonderful benefits from doing so. The quality of care and every office visit have been fantastic. Dr.Moarse is very knowledgeable and professional with a great personality and compassion for others. All of the staff are so thoughtful and caring. I will continue to receive treatment at their office knowing it has made such an improvement with my over all health and hormone balance.

I had to have imaging done due to an accident that caused disc tearing and protrusion back in…read moreJanuary. The expense should've been covered under personal injury protection via my provider, I sent the bill to my PIP examiner, explained the situation to one of the reps at McKenzie Medical Imaging and told them they would have to send my chart to the PIP examiner, which never happened, and despite explaining the situation and the ball being in their court, they sent my bill to collections. So now, not only has this accident impacted my health and my career, it's now impacted my credit. These people don't care about circumstances or legal process--they just want their money. Go anywhere but here for your medical imaging.

Great experience. Friendly and very helpful staff. The techs Maya and John did a great job. Also,…read moremy interaction with Dr Tom was terrific. He was thorough and explained everything so it was easily understood.