I initially thought about taking off a star because John arrived outside of my appointment window,…read morea pet peeve of mine, but then I remembered a few things: he came on a Sunday, on less than a day's notice, Arlington is very far from Upper Marlboro, the appointment before me went over, which can happen to anyone, and most importantly, small businesses are the backbone of America. John was very polite and immediately told me my HVAC closet smelled because a mouse died in there. He also called a relative while at my place and on the way home to give me their suggestions on dealing with the smell, which has nothing to do with HVAC and is above and beyond in my opinion. Yes, I did have to pay the $100 fee to come out. I paid in cash to not have to pay the 10% processing fee. I was fine with paying this to have someone come out so quickly, and on a Sunday. Would call again. When my problem actually involves HVAC repair.

We needed an emergency water heater replacement. They responded to our Yelp project in minutes, got…read morequotes and options over in minutes from our more detailed spec, and then moved forward immediately when the contract was signed. John and co installed the new unit efficiently and fixed our weird plumbing setup without any nickling and diming. Great work and highly recommend.

McMurray was great to work with. Took care of an R22 system when most of the contractors wanted to…read morejust sell a replacement. Not the cheapest system to work on but much better than full replacements. Great communication throughout the service and I highly recommend.

Timely and professional fix of a complicated issue with my HVAC motor! Easy to work with and…read moretransparent pricing. Had a technician out to my house the next morning after I called and were able to get a new motor picked up and installed quickly.

Tony was right on time, very personable, and handled the mysterious issue with my HVAC system…read moreprofessionally and promptly, making sure to point out the issue for my edification in case it ever arises again. He also took the time to follow up and make sure everything was still working well, which was so nice. The appointment was easy to set up online and they had convenient availability, which I really appreciated in the peak of summer!

My first experience with Logan Mechanical was stellar. However, after a recent visit from Tony, I'm…read moremore hesitant to use their services again. I scheduled a service appointment because my heat wasn't working. When Tony arrived, I asked if the issue could be related to work done on my system in August. I went upstairs to turn on the heat for troubleshooting, and before I even made it back downstairs, the heat came back on. When I told Tony I could hear it running, I asked if he had done anything to the system he said "no". I asked more than once, and instead of explaining what might have happened, he tried to sell me a routine maintenance plan, which I declined. I was still charged an $85 service fee. The next morning, I read the service report and saw that Tony had written he "I found that the gas valve was in the off position after place gas valve in the on position system engaged properly and began heating home." He never mentioned the gas valve being off or that he turned it on during the visit. I'm confident the valve was turned off during Logan's previous visit in August when a coil was replaced and welding was done in the HVAC closet. I reached out to Tristan to discuss the report and request a refund. I haven't received a call back from him or anyone else at Logan. Instead, Tony called me. After this experience, I feel less confident in Logan Mechanical's transparency and customer service. I appreciated my first experience, but this recent interaction left me questioning their communication and integrity.

Best service! Found them on https://dmvprofile.com/ -- fast and professional.best serviceread more

Man has me totally mixed up with somebody else. See my initial review including estimate I was…read moregiven. They never did any work for me because of outrageous quote. Not sure why he gives a response 2 years later that has nothing to do with installing a single faucet that was furnished by me.

This is a 6months update... since our December install... I had questions about the IRS Energy…read morecredit & Brandon was right there with answers. For whatever reason(power surge? lightning? etc?) an outside safety fuse blew & Brandon came (after hours) & did a few checks & got us A/C in minutes. When you want a company who cares & knows HVAC trouble solving... then R&R is who you want. Thank you again! Pappy D

They are well priced and honest and were referred by a co-worker. Great recommendation will always…read morerefer them.

As Murphy's Law would have it, my air conditioning unit konked during the hottest days thus far…read morethis season. I got busy calling multiple companies for an estimate. Based on a friends recommendation, I contacted Air Pyramid. The owner himself came out the very next day. He confirmed that the system needed replacement ‍. He was patient, informative and most importantly ON TIME! He provided options and comparisons on the different systems available, to include pricing and his strongest recommendation. Once I decided to work with Pyramid, I called him with my unit selection and a deposit. We agreed that he'd come out and install the outside unit and then the inside portion on the following day when i could take leave to be home. Get this..when I called the morning of the outside install to confirm his arrival time, he informed me that he'd already completed the install. it was 9am! The inside install was in my attic crawl space . It was 95 degrees outside and no air in my house. Mr. Cartledge went to work. My unit was 26 years old and the last install provided some unexpected removal challenges. He didn't charge me anything additional and maintained his same pleasant and professional stance the entire time sweat poured from his face. I could barely stay in the house, and can't imagine getting in that work space. To say that I recommend this company is an understatement!!! I'd invest my hard earned money if I could. The workmanship is excellent, the price was excellent, the customer service unparalleled. oh and he called me the next day to make sure everything was ok.

Extremely professional, friendly, and affordable. The company quotes "We are there when you need…read moreus". This quote is definitely accurate. I called, received immediate service, and the technician followed up and successfully fixed my heating unit. Thank you for your service and look forward to doing business with you in the future.

I just wanted to update my review to add again what a fantastic job Alonzo does. I just had him…read morecome out today so that I could enter into a yearly warranty contract with Holy Spirit so that they would service my units twice per year. I've previously done the same thing with a different a/c company, however, Alonzo did a MUCH better job. He was more thorough during the servicing/inspection, and went above and beyond in several ways, not the least of which was to work very hard to help me figure out how to register my units with their manufacturer so that I could be covered by the manufacturer's warranty. Never once has any other a/c company I've had come out to my house helped me with that - I didn't even know that was something I could do! In fact, I'm furious with the prior a/c company I was using, for they didn't even bother to tell me about that. If they had, and if I'd registered my units back then closer to when I'd first bought my house, I'd have received a 10 year warranty from the manufacturer, but at least I registered them late with Alonzo's help and received 5 years - all thanks to Alonzo. Without him, I wouldn't have coverage at all. Again - just truly appreciate Alonzo. He's so knowledgeable and so helpful. I'm so grateful this company is here.

I had an extremely disappointing experience with Holy Spirit Heating & Cooling. The service ticket…read moreclearly stated that the motor housing unit on my A/C needed to be replaced--not the motor itself. However, when Mr. Alonzo arrived, he quickly "eyeballed" the unit and incorrectly concluded that the motor was not the right one for the system. Both I and the property maintenance supervisor explained that the motor was, in fact, the correct part, and that the actual issue was with the motor casing, not the motor itself. Despite this, Mr. Alonzo insisted he was correct and refused to acknowledge the actual problem, even after the supervisor walked him through the situation for clarity. Worse, Mr. Alonzo submitted an inaccurate report to the warranty company, which delayed repairs and created unnecessary confusion. Buyer beware--this company provided poor service and false information. There are far more knowledgeable and efficient HVAC companies in the DMV area. I strongly recommend looking elsewhere for reliable service.

So appreciate Keith and his team's experience and expertise as well as their kindness during a…read morestressful time of record temperatures and a broken HVAC. They immediately responded to our emergency and stuck with us until everything was fixed. Their customer service is excellent, they took the time to explain everything that they were doing, and their pricing was very fair. We look forward to continuing to work with them to keep our HVAC going strong!

Quick and honest. Two other companies provided their assessment (to buy a new system), and left me…read morewithout a/c for a week. Hopkins had my a/c running perfectly in 20 minutes.

The employees were quick and professional. They dos not make any attempts to ovwrsell and informed…read moreme of possible price increases during the project.

we had a regular maintaince done early in June. The experience was good and we had no problems…read more However, just 2 months after our AC began to leak water due to clogged drain pipe and overflown emergency drain pan. Besides the drain line not being accurately assessed, we can attribute this to other factors such as high heat, high humidity so leading to fast clogging 2 months after maintainance, though it has never clogged before. Since we had a good experience and wanted continuity of care from the same company, we reached out regarding the leak and hoping AG heating would come out and take a look. After a few text exchanges and asking them to come out, they stopped answering.