Randy helped me twice in one week! 1st, replaced batteries, but 2nd, diagnosed an engine…read moreoverheating and replaced my impeller. 2.5 hours and I was back on the water with the grandkids that were leaving the next day! Both repairs were done on my own dock, saving me front getting towed, boat out of water, who knows how long of a wait for service during these busy summer days. Randy is knowledgeable, competent, service-oriented, and Brenda, his wife, is available to run for parts. This company is performing a GREAT service at a reasonable price!

Very matter of fact service tech Came to me with boat in…read morewater; near His home shop. Ran some computer diagnostics and found no problems. ( Of course now the motor runs nice ; never fails) Very to the point. Offered no charge. I gave Him a nice gratuity) Sure I would 1. recommend this service and 2. call my self again.

Scott took the time and effort to repair my Mercury outboard motor, which had some severe issues,…read moreand that caused my boat to stall out on Hayden Lake. Scott kept me informed during the whole process, fixed the motor issues promptly, and now the boat runs better than ever and even goes 2MPH faster than it ever had before. Thank you, sir, for your time, effort, and excellent, professional repairs... sincerely... thank you!

Great guy, talked through all problems and solutions and priced things out before charging me…read more Scott spend a lot of time on the boat, ordering parts and talking to me and I only was charged 3.5 hours for bill. He walked me through everything when I picked it up and gave me his recommendations as well. Few things I could do myself, so he completed his portion and left it easy for me to complete what I knew I could do. Driveway back to shop could use some gravel, but no complainants about his shop, him or the quality of work he provided. I will go to him again.

I cannot thank you guys enough! The boat runs perfect now and we are having a blast at the lakeread more

From the owner: Discover Knottical Marine in Post Falls, ID--your destination for premium new boat sales,…read morefinancing, and expert services. From comprehensive detailing, annual maintenance and secure storage to professional diagnostic services, our dedicated team ensures your boating needs are met with excellence. Serving Post Falls and nearby cities like Coeur d'Alene, Hayden, and Spokane, we're committed to providing top-quality boats and services that enhance your water experiences. Trust Knottical Marine for all your boating adventures. Visit us today!

The idea of customer service has apparently not reached this business. No in person office staff?…read moreHmmmm not a good idea. Unresponsive is a charitable word to describe their operation.

About 10 years ago I had Sam replace a motor in a boat I purchased that had a blown motor in it ,…read morehe did a great job had that boat about 5 years and sold it, bought a new boat that would not power up, took it LCM and had Sam go through it, basic problems with a boat that sat for a few years, took it out today and ran flawlessly, thanks Sam and your mechanics for a great job once again...

I have stored & serviced my boat with Bryce & Jessica for many years and I have always had the very…read morebest experiences. I store & service my boat with them and they have always been very professional yet personable, which I appreciate. Just last season I was able to call them for advice on an engine notification I was receiving while on the lake. Bryce took my call and walked me through the steps. Within minutes, I was back in business. That is a rare form of customer service, and is why I have stayed with them for many years. They were a great find and a tremendous value. Highly recommend! -Samantha CDA, ID

Professional Marine is the highest quality service available. Extremely knowledgeable and prompt…read more I have worked with other boat shops in the past and Professional Marine is far beyond superior than anyone else with their support, storage, service, and professionalism.

We work hard for our money by actually doing what we get paid for and don't like to be taken for a…read moreride by a business that doesn't provide the agreed upon diagnosis, but rather simply tells us what we already knew. Not recommended!

If there was a no star rating they would deserve it. These guys had my boat most of the summer…read morereleasing it with promises and details of things they had repaired which had not been done. They said they machined the block and that turned out to be a lie. Don't take your stuff to them under any circumstances.

Whenever we need some prop work done, we drive the 35 minutes down to Mark's Marine. Even though…read morethey don't do the work on site, the business that they use does an amazing job. The props always come back perfectly repaired and in a reasonable amount of time.

Tried to buy a new boat from these guys. One, I knew there was going to be issues when I knew more…read moreabout the boat options then the salesmen. I asked to get on the phone to go over options on ordering. That was like pulling teeth. Went on for weeks. Lund offers a $2500 rebate on the boat. Marks Marine said it is only $1500, I have tested from them stating that. Every other dealer is $2500. Have an email from Lund stating it is $2500. Turns out the deal puts up $1000 of it which they were going to keep. After I called Lund and complained the salesmen said I was getting it. I asked several times for the deal in writing, Got nothing. They gave a number over the phone. There pricing was way higher than the Lund website. Said freight and prep. Show me as a line item along with the rest of the option. Never got it. I had them price out my electronic which they did in writing. Only thing I got in writing, Problem is they are 3K higher that another dealer on the exact same items, Apples for Apples. The lawyers must be doing the install. I spent over a month trying to get a price. Retail plus 20% is what I got. Another dealer has a boat with 6K more factory options then the boat I was going to order. 22K cheaper!!!!!! These guys are dirt bags. Stay away. I ran sales teams my whole life as VP of Sales. Over 1000 people at one point. This I know. If I were the owner of this business they be an ad running for a new sales manager and sales team. Sales manager was to lazy to even reach out. Rebate was the final straw, My final words " If you want to rob me I suggest you use a gun next time" Buyer beware!!!!!

Mike knows his stuff ! I've had him work on my boats for years, and his prices and his ethics are…read moregreat!

From the owner: outboard & sterndrive repair & serviceread more

Steve will keeping lying about status on boat. Missing items off boat. Simply an untrustworthy…read moreperson.

Steve is awesome! I have an old engine and couldn't find a mechanic. He gave me the number and then…read moreasked what the problem was, told me to try something before I made the call. Worked perfectly!