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    McHenry Village

    3.8 (14 reviews)
    Ultra High-EndShopping Centers

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    Sam S.

    Nice shopping village with parking and security. We enjoyed the wine tasting here and was introduced to new shops we were not familiar with. Wish they had a map with store locations and hours on it.

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    11 years ago

    Helpful 8
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    3 years ago

    The food and service was really good. It's just a little cold inside the venue but the food was good. I loved it.

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    8 years ago

    Helpful 0
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    13 years ago

    Helpful 3
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    Love this 4
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    14 years ago

    Helpful 2
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    9 years ago

    Helpful 0
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    18 years ago

    Helpful 1
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    12 years ago

    Helpful 0
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    4 years ago

    eh it was fine the shops were pretty cool and the people were nice it wasnt that clean but still I wouldn't give it a one

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    18 years ago

    Helpful 5
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    13 years ago

    Helpful 3
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    17

    15 years ago

    Helpful 1
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    10 years ago

    Helpful 1
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    13 years ago

    Helpful 0
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    Costco Wholesale

    Costco Wholesale

    3.3
    (48 reviews)
    3.4 mi
    $$

    Love going to these store it's closer to my house. Keep doing a great job very clean Store, great…read moreselections great quality of workgreat

    I chose to shop at Costco Wholesale specifically because of their well-known satisfaction guarantee…read moreand return policy. Unfortunately, my experience at the new Riverbank warehouse completely contradicted what the company publicly promises. This was my first time ever returning jewelry -- a wedding ring -- and it was not a casual decision. Keeping the ring is emotionally difficult for personal reasons. Before coming in, I carefully reviewed Costco's return policy on their website and even printed it to ensure I was within their guidelines. I brought the ring in perfect condition, along with the original receipt and certification. Cesar, the employee who initially assisted me, was professional, compassionate, and began processing the return without issue. Based on the written policy and the interaction in store, there was no indication that my return was outside of guidelines. After I left, I received a call from the return manager, Cazandra, denying the return solely because "there was nothing wrong with the ring." That reasoning directly contradicts Costco's stated satisfaction guarantee. The policy does not state that an item must be defective to be returned -- it states that satisfaction is guaranteed. If a member is dissatisfied for any reason, the policy should apply consistently. Denying a return simply because the item is in perfect condition undermines the very wording of the guarantee. I was then required to return to the warehouse the next day to pick up the ring. When I brought a printed copy of the policy to discuss the inconsistency, I was met with resistance and an unprofessional attitude rather than a clear explanation of any written exception from Cazandra. The interaction lacked professionalism, empathy, and basic customer service. What was most concerning was that another return manager I spoke with did not understand why the return had been denied in the first place. That inconsistency suggests either a misunderstanding of company policy or selective enforcement. Costco's reputation is built on trust and standing behind its word. If policies are going to be applied differently than written, that should be clearly communicated to members. Otherwise, the satisfaction guarantee becomes misleading. This experience was disappointing, confusing, and completely avoidable. This would have been a 5 star experience if Sebastian and Cesar were the only ones assisting me through this process; unfortunately, Cazandra made it the worst experience I've ever had!

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    McHenry Village - shoppingcenters - Updated July 2026

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