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    McHenry Village

    3.8 (14 reviews)
    Ultra High-EndShopping Centers

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    Sam S.

    Nice shopping village with parking and security. We enjoyed the wine tasting here and was introduced to new shops we were not familiar with. Wish they had a map with store locations and hours on it.

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    11 years ago

    Helpful 8
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    Love this 5
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    2 years ago

    The food and service was really good. It's just a little cold inside the venue but the food was good. I loved it.

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    7 years ago

    Helpful 0
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    13 years ago

    Helpful 3
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    Love this 4
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    14 years ago

    Helpful 2
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    9 years ago

    Helpful 0
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    18 years ago

    Helpful 1
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    3 years ago

    eh it was fine the shops were pretty cool and the people were nice it wasnt that clean but still I wouldn't give it a one

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    12 years ago

    Helpful 0
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    17 years ago

    Helpful 5
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    323
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    12 years ago

    Helpful 3
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    10 years ago

    Helpful 1
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    15 years ago

    Helpful 1
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    13 years ago

    Helpful 0
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    Costco Wholesale

    Costco Wholesale

    3.4(47 reviews)
    3.4 mi
    $$

    The night before Thanksgiving, 2025, I bought $200 worth of groceries and I bought a $50 gift…read morecertificate using a different credit card. When I got to my car, I hopped inside to put the gift card inside the thank you card I had prepared, so I wouldn't misplace it. I sat there and texted for awhile and wondered if I should use the restroom before I headed home to Sonora, which is a little over an hour away. When two cars in front of me pulled out, I took the opportunity and drove forward towards home. I decided to wait and unload the groceries in the morning when I was rested. I watched a little TV, and decided to go out and get the bag of nuts I'd purchased to snack on. You guessed it...there were no groceries in the car! I'd spaced out and drove away leaving my unloaded cart in the Riverbank Costco parking lot! I never even thought about calling Costco until later. They said their cart guys log in items found in the carts and said I should call back Friday when they reopened. When I called back, they said nothing had been turned in, but a stand-out worker named Marcos asked me about where I was parked and their LP guy would go through the videos. I didn't expect anything to be done. It was clearly my fault Carlos pursued the matter though and I went down today to talk with him. Unfortunately, he was called away on personal business, but referred me to Elizabeth, his manager. Elizabeth asked me a few questions and then asked if I would like to shop to replace the items or she could have one of her workers do it. We decided to go with the later as it was faster. Elizabeth said she would then walk me through the front door! When the great worker who pulled my order ( I wish I could remember his name) came back with my order. Elizabeth said she would now walk me out, I had to force myself from crying! What a team and what a caring policy. That's not the end of the story though, their LP (loss prevention) guy reviewed the videos from that night and saw another customer loading my goods into their car. Through the license plate, the LP guy (wish I knew his name too) found out who the member is and Costco will be contacting them. I asked Elizabeth if she liked working with Costco. She said she loved it. She had planned to go into teaching, but went to work at Costco and liked it so much she stayed. She has been there 16 years! She says now that she is a manager, her desire to teach is also being fulfilled... I had to get out of there cuz the tears were coming again, and I'm a macho guy! From what I've heard, Costco treats their employees well. That's how you attract and keep these winners I ran into! Happy Holidays everyone and thank you so much Costco Team! Tim Wiehe

    I chose to shop at Costco Wholesale specifically because of their well-known satisfaction guarantee…read moreand return policy. Unfortunately, my experience at the new Riverbank warehouse completely contradicted what the company publicly promises. This was my first time ever returning jewelry -- a wedding ring -- and it was not a casual decision. Keeping the ring is emotionally difficult for personal reasons. Before coming in, I carefully reviewed Costco's return policy on their website and even printed it to ensure I was within their guidelines. I brought the ring in perfect condition, along with the original receipt and certification. Cesar, the employee who initially assisted me, was professional, compassionate, and began processing the return without issue. Based on the written policy and the interaction in store, there was no indication that my return was outside of guidelines. After I left, I received a call from the return manager, Cazandra, denying the return solely because "there was nothing wrong with the ring." That reasoning directly contradicts Costco's stated satisfaction guarantee. The policy does not state that an item must be defective to be returned -- it states that satisfaction is guaranteed. If a member is dissatisfied for any reason, the policy should apply consistently. Denying a return simply because the item is in perfect condition undermines the very wording of the guarantee. I was then required to return to the warehouse the next day to pick up the ring. When I brought a printed copy of the policy to discuss the inconsistency, I was met with resistance and an unprofessional attitude rather than a clear explanation of any written exception from Cazandra. The interaction lacked professionalism, empathy, and basic customer service. What was most concerning was that another return manager I spoke with did not understand why the return had been denied in the first place. That inconsistency suggests either a misunderstanding of company policy or selective enforcement. Costco's reputation is built on trust and standing behind its word. If policies are going to be applied differently than written, that should be clearly communicated to members. Otherwise, the satisfaction guarantee becomes misleading. This experience was disappointing, confusing, and completely avoidable. This would have been a 5 star experience if Sebastian and Cesar were the only ones assisting me through this process; unfortunately, Cazandra made it the worst experience I've ever had!

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    Costco Wholesale - Outside

    Outside

    Costco Wholesale
    Costco Wholesale - Brisket came out so good and the pro charcoal brickets burn evenly.

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    Brisket came out so good and the pro charcoal brickets burn evenly.

    McHenry Village - shoppingcenters - Updated May 2026

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