Reputable place, quality parts, great parts rep from NAPA which means quality! 10/10 will be back!read more

That dude talking trash literally has 100+ comments rating things 1star. He just goes around crying…read moreabout life on Yelp lol. Thought my Transmission might be going out. Talked to John on Friday and he had my car out by Monday afternoon. Turned out to just be a CV joint replacement. Was really fair pricing and he took care of my flat tire as well as giving me a heads up on needing a new ball joint soon.

While the work they did on my vehicle was ok, I did not like the fact that they took it out for…read morelunch. My vehicle had just been detailed before I dropped it off and when I got it back they had left wrappers and an empty cup in both the front and back seats. Not to mention they were stupid enough to leave the time/date stamped receipt from McDonalds in my vehicle. I have not and will never go back to them again.

Got service here once a while back. Made a huge impression with the honesty they took with my car…read more Had an idea what was wrong, and they confirmed it. Didn't try to up sell me at all. Very impressed. Will go back for sure

Brought my car in for a few issues and they were on it! Honest & affordable service. Kind &…read morecommunicative throughout the process.

Stopped in on my way home because m yheadlight on my LR4 was out and didn't want to take it to…read moreZiegler in Schaumburg for something that seemed simple. Well they replaced it in about 5 minutes and charged me squat and then I was on my way home. I love these guys.

Thanks to CMI, I am still driving my 1987 Chevette! I have taken it to CMI from the very…read morebeginning. On my most recent visit, they checked everything out and performed a tune up! It runs so well! Thank you for all that you have done over the many decades! Keith S.

Creative Mechanix has been my auto repair shop for almost 30 years now. They consistently deliver…read moregreat results at very fair prices. I've had repairs and maintenance work done by them countless times over the multiple cars I've owned, and the work has always been perfect. Mike is always great to work with and explains what needs to be done. They are extremely trustworthy and I recommend them to anyone who needs some work done.

Went for a routine oil change, mechanic damaged my vehicle leading to it leaking oil right after. I…read morewent back, confronted the mechanic, he was very uninterested and rude as I calmy explained the issue. He looked at the car, said he fixed it, but it is still leaking oil. Do not go here. would not recommend

New to area. Live literally less than 1 mile away. Looking for someone to service my bmw since…read moreI just moved. Nobody answers the phone. You need to leave a message. Tried two separate times to have different services on my car and they never called back. Found another mechanic who serviced my car . Don't waste your time they don't seem to want new business

Stay away from this place they take your car and say one price hold your car for a week then call…read moreyou on a day their shop is closed trying to extort more money by saying stuff like I had to add oil to test drive then tries to haggle for more money before you can get your car back, then if you say thats not right they if you have a problemm how I run my bussiness go somewhere else, well I would but you already held my car for a week and won't give it back unless I pay your bloated diagnostic fee which by the way I already told him.what was wrong with the car originally and what he needed to check so yea if you feel like getting scammed come here

Matt the owner totally messed up and I think you should know why…read more 1. He promised a 5 day turn around on a repair and when he should have started the repair he decided to not until the following day. Which put him behind a hole day i figured this out by driving by and seeing my car sitting there and hasnt moved. I was borrowing a car from a family member. So i was upset. When I stopped in I asked why he didnt ship out the part. He said he was back logged. I walked out frustrated. He called me hours later and told me he wanted to charge me an additional 100.00 for shipping part over night. Now I was getting mad. A quote of 400.00 now is close to 600.00. i told him it wouldnt have been this way if he just shipped the part out monday morning. i said it was unexceptable. stop what you are doing and I will pick the car up later. This was an appointment and I should have been slotted into. it was made 4 days in advance. He has a problem prioritizing his work. He just said he was busy. When I orginally went to pick up the car before scheduling the appointment for repair he gave me a bill of 167.00 and said it took longer then expected to figure out what was needed for the repair. I asked what happened to the 75.00 thing. he said he would deduct 75.00 from the repair bill. Not the 167.00. Not sure how honest that is. I think the bill may have been inflated to appear its a discount. And bring cash because he charges a 4 to 6% for using your debit or credit card. And you will see a misc charge of 4.50 for misc charge.When I asked him what that was for he said for ink, paper, pens, etc. I said that would be the cost of doing business Matt. So bottom line is people. Matt is probably a good menanic but a good business man. I dont think he has a clue how to run a business. Or hes a guy that will nickel and dime you to death. I think he is in over his head. nice building. very clean shop. just needs some smart business attention for sure. and someone who understands customer service and whats expected. NOT RECOMMENDED.... I give credit when credit is due to business. I dont just write bad reviews. If you look up a week ago he recieved a good review from me. He needs someone to run his customer service and billing department like most of them do. The results I found a guy that will have it done in one day buy getting part from GM dealership. And cost only 415.00 out the door. not to mension I will not have to rent a car. They even offered to pick up and drop off. And still a Father and Son business. Go to Londono's car repair in roundlake folks. hes got friendly staff and no hidden costs at all.

Had a brake problem. Fixed it but couldn'r reset the computer, when he finally could he actually…read morecame to me so I wouldn't have to make another trip to his shop.Tell me of someone else that would to that? Good down to earth shop with old fashioned values.

Absolutely awesome! Hometown customer service, Got a flat on…read more176 in crystal lake during rush hour, at closing time. Frank took the call and had Nick wait, and pulled out a nail and I was on my way! Thank you Franks Garage for great service!

After being rear ended, the other driver's insurance company (State Farm) recommended this place as…read morebeing one of their local "preferred" shops. I called Crash 1 inquire over their experience with triple coat metallic paint as well as to get a feel for how they would stand behind their work. I spoke to Sharon in the office there and in addition to the paint, I asked how closely they are able to get body panel seams/openings aligned to factory specs. She replied that was the first time anyone had ever asked her that question and she would inquire with the owner. She calls me back that afternoon and doesn't answer my questions, but instead informs me they can't help me because they are backlogged 3-4 months. No way any repair shop is that booked. Not unless they are doing very high-end custom work. With only two Yelp reviews, they aren't that busy or are really blowing people away with their work. I had a friend call and act like he was in an accident and just needed his car fixed in a hurry. Oh, how that changes things. On speakerphone, I heard Sharon tell him they could take his car in on Monday (we called them on Friday, the day after I was told the months delay). What it comes down to, in my opinion, is they don't want tough, detail-oriented work with a vehicle owner that wants a highest quality possible job. IF they had said we may not be able to meet my expectations, I would at least respect them for that honesty. But they lied..and for that, they get this review and warning to others.

I just had an estimate done here and they were so friendly and nice! They really made me feel like…read morethey are really going to take care of me. They provided me with a bunch of options since I will be paying for this out of pocket "$3000-$4000". They also suggested some used parts and some new parts to keep my cost down. The estimator was great! I really look forward to working with them!