Pat and Wendy's business is an asset to the community. They care about doing quality work and take…read moretime to review the work both before and after the job.

Wendy & Pat always go the extra mile! Will never let no other work on my car ever! They are through…read moreand get the job done exactly as quoted! Best Auto Doctors around!

It's been a while since I needed. Repair. My precious car. Was a Honda civic . Went to…read moreMastertek. Upon a referral from a friend . Had them. Checked it out. And thanked them. An as about to leave. The owner said. He wanted to test drive my car. I thought There may have been additional problem. And he didn't want me leaving. Because because he didn't feel the car ws safe to drive . Mind you this was maybe 2014 or 2015. So don't. Remember what jt was. But. After test driving the car. With my barter. Account he repaired. And cost me nothing. The thing is he could have just let me leave. I still Remember that tidy as I went for a few mini repairs. Wiper. Oil change a. Tail light. I checked. Prices. On Amazon. The tail light bulb was sold but as part of the entire lamp fixture $150. Plus install. They'd guys said. Naw. Can fix just the bulb. A few bucks. They provide a photo. Email with repair that should be done. And will go back to have them fix them shop local. Save. Small biz

It was raining at 5pm tonight when my right wiper "died". I called Mark at Mastertek who got me in…read moreright away. They tightened the bolt and we were good to go AT NO CHARGE He Just wished us Merry Christmas. Honest and fair. So lucky to have them in the neighborhood.

Brought vehicle for diagnosis. Air conditioning stopped working. 2020 Subaru Forester…read more Paul was very friendly when we dropped vehicle off. He calls the next day to lie to my face and tell me that it is the blower motor(which was incorrect) that because it is a newer vehicle I could not get an "aftermarket" part. This was most likely done because I was a woman. Paul didn't realize I was raised by my dad who is a mechanic. So I finished the call with Paul playing the "damsel in distress" begging him to save me. I then hung up the phone and called autozone. When Autozone confirmed they had the aftermarket part in hand for 50% less than Paul wanted to charge me, I called Paul back Initially, Paul ate crow and agreed to install the part I purchased. But of course wouldn't guarantee the work. I said, It is a simple install. The part has a lifetime warranty its fine. So I dropped off the part. Paul of course was nowhere to be seen. The mechanic grabbed the part and walked away. Paul was quick to call me up as soon as I turned out of the parking lot to tell me the part was wrong. I told him I would be picking my car up. I walked in, they had supposedly my blower motor(from my vehicle) on the counter next to the one I purchased, however, it had an extra piece protruding from it to make it look different. I told them to give me my car and it escalated into a screaming match. They were going to charge me 149 to diagnose after giving me a 488 total charge which included parts, labor and diagnostics. Luckily Paul's temper got the better of him(he didn't like being called out for his lack of integrity). He said he didn't want my money and I waited in the parking lot for over 30 minutes while they"put my car back together" Hey Paul, it wasn't the blower motor you moron! Don't assume every woman who walks in the door knows nothing about cars. Integrity goes a long way in life Paul. Chalk it up to a lesson learned and do better next time! Be blessed!

14 years of outstanding service over three cars. I cannot say enough about their professional and…read morepersonal service.

My family and I have been taking our vehicles here for basic maintenance and for any problems that…read moreoccur for some years now and have never left disappointed. Kevin is the mechanic that serviced my truck and I couldn't be happier with the service I was provided. Everyone at the team I've interacted with has been very professional and knowledgeable. I'd highly recommend bringing your car in if you're looking for a good mechanic

Francen has been taking care of our older car now for years. Not only are they a fantastic in…read morediagnosing the cars problem they also fix it. They don't ripe you off. Also not only the people who repair the cars are great but even the paper people are fantastic. THEY CARE.

Since this pandemic, recession/depression started I have been reviewing companies you really…read moreshouldn't waste your money at for a multitude of reasons, but I feel the need to point out businesses that I've always kept close to the vest as a widely-held secret, but honestly, if you still drive, you can't afford to waste your money at some 200K mile mechanic chain today either. One of the first things I do when I am working at a new office is to find the auto repair shop that the owners and managers of where I'm working at and trust with their car repairs, so when my office moved out to Kane County, that shop is Dundee Automotive. I originally had a Dodge Neon that I had bought years ago during a previous contract gig in Phoenix Arizona and I'm 100% certain Dundee Automotive kept that 'thing' running longer than any of the previous mechanics could ever dream of keeping mechanically sound, and it was their eye for catching things other mechanics would have missed that I felt secure with their service to give that car to my nephew on his 18th birthday. I've also bought a car from Dundee Automotive, and other customers will give them the heads up if they want to sell their car and as much as it sounds like a cliche, I bought a Subaru Forrester that was one of Randy's niece's cars and drove it for about a year, and I was able to sell it for more than what I paid for it. Most recently in 2017, I picked up an Audi A4 Quattro (also from Arizona) and while I'll let the dealer do the oil changes and give me the free service inspections, I leave it to Randy and his ace mechanics to do whatever service is needed as its considerably less expensive than the Audi dealer. If you've read my other Yelp reviews, you would know I drive this Audi A LOT around the Midwest, to conferences, conventions, client sites, etc, and (knock on wood) for German engineering, (knock on wood, again) to Dundee Automotive for keeping it running like it was new. Don't take my word for it, take a look at all the other reviews for whatever reason Yelp isn't currently recommending, as they are also five-star reviews, so the next time your check engine light goes off, give Randy and the mechanics at Dundee Automotive a try, I'm sure you won't be disappointed!

Went in to assess noise from drivetrain.It was determined rusted out control arms broken and new…read morereplacements required. I left. Ordered the parts and called to make an appointment to have them replaced.He scheduled me for first thing Friday morn 6-12-26 After checking in 8 am he told me ir was probably goingvto be hours before they coukd get to it.After waitng 4 hours in hot sun he came out and backed out of job and commitment. I did not presdure him. He could have refused at the point of making appointment.Instead he Grossly Disrespected me. In discussion i shared thst a mechanic onnyoutube faced with a hesvy rusted trailblazer did the job in 30 minutes, so if it goes easy it is not a big job by any means.To back out assuming the absolute worse casr possibikity and then to allow me to sit 4 hours ranks as the single most pathetic business management intrractionni have ever had in 60 years

Had some work done to my van here and it was great service , the owner has a lot of knowledge he…read moredid a free inspection for me just to make sure my car was running great before the winter ! Will definitely be coming back regularly for my oil changes and other maintenance work .

From the owner: Services: Fabricate, Exhaust Repair, Custom Exhausts,…read moreEmissions Testing, Exhaust Systems, Strut Repair, Shocks Repair, Inspections, Oil Changes, Brakes, Tune-Ups, Maintenance, Safety Inspections, Muffler Repair, Catalytic Converters, Suspensions. Brands: MOOG Parts, Walker Exhaust Systems, MagnaFlow, Flowmaster, Valvoline. History: Medina Mufflers is your premier destination for all things auto repair in Crystal Lake, IL, and the surrounding areas. Founded with a commitment to excellence, our team specializes in providing expert auto and muffler repairs, oil changes, brake services, tune-ups, inspections, and more. With a dedication to quality work and outstanding customer service, we ensure that your vehicle receives the care and attention it deserves. Trust Medina Mufflers for all your automotive needs. Contact us today!

10 stars! First I'd like to mention that I'm a car guy, I'm very familiar with automotive repairs…read moreand performance modifications. This place is the most refreshing visit to an automotive repair shop I ever had. Seth has great communication and people skills without the sales tactics! I feel confident that I can send any friends or family here without worry! The work I had my coil packs repaired as well an oil leak. The work was great as well as the turn around. I came out spending less than other shops have quoted for the work. I came across this place via recommendation from my Verizon Wireless Hum device. So glad it worked! If you need to have get your car repaired, you will be doing yourself a great disservice by going elsewhere! I'll definitely be bringing my cars here going forward!

Going to a mechanic is a little nerve wrecking for me. I am always concerned since I am not fluent…read morein anything that has to do with cars. I am not too familiar with some of the car lingo , I was concerned about a noise I was hearing from my car so I did some searching online and came across KS Auto Care .I am truly grateful to have found this place! Sam was great! He ran a full diagnostic on my car and did an oil change. The experience was smooth from start to finish -- he walked me through everything, explained what needed attention, I really appreciated the honesty and transparency. I'll definitely be coming back!