Darius was really kind and helpful! I noticed him helping every customer out and was very polite. :) 10/10 for customer service. Thank you Darius! (Sorry if I butchered your name) read more

Good Burgers. Chicken Nuggets. Shakes. Breakfast is served all dayFruit Filled Pies, flavored coffees, and ice cream Sundays.

I lost some keys there on my way to Utah. I called and asked to talk to the manager, & he says, "That's me, what do you need?" and he sounded very busy, so I told him my name first of all, and asked him his name, at which he refused to tell me, which is always a bad sign. I asked his name again, and he refused to tell me again, and said "who is this?!", so I repeated my name (at which point he remembered that I had already told him, and his voice got very agitated). He started yelling at me "what's the reason for your call?!", and I told him I was just looking for some keys! I can't believe I was actually talking to the manager, because he didn't even let me finish talking, he was so rude! And he hung up on me! So unprofessional!!! And unacceptable for a manager. read more

this is the worst mcdonalds ever. food was cold and all made wrong and then when we asked for new food the customer service was horrible

SLOW service. Had to go up to the counter after waiting 15 minutes for 2 oatmeal's and 2 coffees. Newer, large McDonalds. Too bad it was such a disappointment. read more

Don't know why it has such a low rating I found it extremely clean extremely friendly. I couldn't ask for more from a McDonald's.

VERY FRIENDLY STAFF - ONLY MCDONALDS BETWEEN IDAHO AND RENO I consistently make the drive between Boise and Reno and almost consistently stop here. They recently remodeled it a year ago and the facility is great if you have kids who need to play during a stop on a road trip - they have a playplace. The food is way hit or miss, I've probably stopped here over a dozen times. Have I had better McDonald's? Yea, but something is very fascinating about this one. Winnemucca is a small town that only sees passer-bys. You can tell who is a local and who is a suburban mom on a road trip. The staff is SUPER friendly and it's nice to see a genuinely happy, friendly face on the road. read more

Angelica was very kind and patient in helping us with a large breakfast to-go order. Restaurant interior and exterior were clean and modern looking too, for a a great overall experience. read more

I was just traveling through and got a triple burger and coffee the burger was really dry I think I should tell them each time to make it fresh. The coffee was good and the place was clean. read more

McDonald's - Counter - Fast Food Near Me - Winnemucca, Nevada

I understand why they have a 1 star rating. This morning, August 17, 2021, the woman working behind the cashier was not polite. I seem to be too much of a bother to ask for ketchup and any other condiments. Definitely will go to Jack-in-the-Box. read more

I ordered a chicken sandwich and it was burned, I ordered two double quarter pounders and they gave me singles, the fries were cold and stale. I was the only person in line and had to pull over and wait 20 minutes for my food, yet the food was cold and burned and tasted like it was sitting for 10 hours. Laziness gets you a 1 star. read more

Seriously this mc Donald's can not for the life of them get it together... they obviously can't hear at all cuz I ordered a happy meal cheeseburger for my son and was given chicken nuggets. I also tried to use my meal deal on my app a different time and the guy who scanned it said OH WELL DOESN'T WORK and after I paid already frustrated another employee walks up and said "I could have fixed that" and the guy said OH WELL NOW. TH? I could have saved 5$! I hate this mc Donald's I only got for my kids and every time I just hold my breath cuz I'm so close to losing my flipping nuggets in the drive through on the employees. read more

Ok. This is a McDonalds, so it seems fair to rate it as compared to other fast food places. The facility is easily accessed from the freeway with the typical huge sign. Plenty of easy parking and well lit with bright LED lighting outside. The inside seems relatively recently remodeled with good seating and a good layout. We are on a road trip so the play area was awesome. The kids got to stretch their legs and get some energy out in a well lit and air conditioned room/dining area. Bathrooms were clean and big enough. The seating area is large enough and spread out so it doesn't seem crowded. The staff was ready and helpful. Food served as asked for and in a timely manner. Modification such as extra this or no that were accommodated without delay. So no complaints. While we generally try to avoid fast food unless there is compelling reason to need to get food and go, our needs were met and food served and we were back on the road much better off than before. read more

See all

Don't bother. They didn't read the orders and gave my husband's meal to the person in the drive-thru and gave their meal to him, and the fries were cold once they got it straightened out. I got the two sausage and egg McMuffins deal, thinking that at 2:30 in the afternoon, they'd make them fresh. Nope. Hard as bricks, so they're likely leftover from the main breakfast service hours. I'd rather be hungry than stop here again. read more

I had several problems with this McDonalds. The service was horrible. The whole staff was extremely slow and not friendly at all. They are all about 200 pounds overweight so that could explain a lot of it. They gave me cold food including the fries. I talked to the manager and after her rolling my eyes and telling me that is the temp the are served at, I finally convinced her to give me fresh fries. She made it known she was not happy about this. I will not be eating here again. read more

DOUBLE check your order they never seem to get it right at this location && they make the worse iced coffees where's a Starbucks when McDonalds can't get it right!! read more

DO NOT EAT HERE IF YOU VALUE YOUR HEALTH Cardboard sandwich, grease dripping hash browns, warm watered down orange juice. Not just the worst McDonalds I have ever eaten at but quite possibly the worst food I have ever eaten. We had to go inside to order because we were traveling in an RV. Got introduced to the new kiosk that has replaced so many human workers who demanded the high minimum wage. It took forever to enter a simple order of sausage McMuffin with egg, hash browns, and orange juice. The humans who brought the food out acted like they were doing you a huge favor and were minimally courteous. We didn't get into the food until we were already on the road and were angry to discover that we had gotten only sausage, no egg- the sandwiches actually looked and tasted like cardboard, 2 bites and it got tossed. The hash browns were dripping in grease, they went into the garbage right after the sandwich. read more

Service was terrible. Took 10 minutes to get fries. Staff was unfriendly and unhelpful. And no changing table in this brand new "state-of-the-art" McDonald's. We were told to try the Flying J next door. Flying J didn't let us down. Oh, and the fries sucked. read more

Terrible service! We waited in the drive through line for 50 minutes, and when we finally got to the window the guy asked us what our order was! Then he said "oh I just want to tell you I have a lot of orders, I have a lot of orders" when there was ten cars in line. Most of the employees were sitting on the floor talking. Because the food was 50 minutes old it was totally cold and smashed+the chicken was probably months old and rotten. Overall a terrible experience, the worst McDonald's we've ever been to. DON'T GO HERE!!! read more

We're from California... that's all you need to know :) Fast service and good food when we went, don't understand the low rating

If I could put zero stars I would. That was a horrible experience. The lady was rude and messed up our order 3 times and was annoyed at us for it. She wasn't helpful or nice and we still left without everything on our order read more

Pretty sure moldy bread isn't edible (all 3 burgers in our order are moldy!) Who wants to eat partially frozen stale fries!? Eeew! Insulting my intelligence by passing the buck off on a broken toaster? Please! By far the worst McDonalds! Many other places to choose from, don't choose this place! read more

terrible staff serving , food was not edible. All went to trash. Cash register was on her phone and got order wrong. didnt give receipt either after we asked multiple times. bathrooms were also not clean. Bad experience, don't recommend this place read more

We go here because its right off the free way as we travel to an from Boise. The system has just been automated. It is always busy and they seem to get the food out quickly. But the facilities aren't always keep clean. It is a bit tough since they have so many customers, but take the extra effort to wipe down a table or two. read more

Friendly people but nothing about our order was correct. And this was after repeating it 3 times so we drove off never thinking that it could be wrong lol Also what the heck happened to the breakfast burritos? A tablespoon of egg in a tortilla is ridiculous. But so is getting a single sausage biscuit when you ordered the meal. read more

Staff is kinda slow but food is good chicken nuggies are on point, but i would recommend dino nuggets

The weather is 33° outside and I complained about the lobby being too cold, and the employee response was the thermostat is controlled from a main office!! Ridiculous read more

Everytime. Piss poor attitudes. Signs are incorrect, and they dont sell by what they say, they inform you they are changing signs soon. BK is just up the hill. Go there. read more

Not only the most filthy and disgusting McDonald's I've ever been to, but restaurant in general I've ever been to. The bathrooms look like they haven't been cleaned in months. And there was not one clean table to eat at inside. Every table was empty and every single one had leftover food/crumbs everywhere. And then the food. Chicken nuggets had probably been made hours before. Cold and chewy. Soda extremely flat. read more

Play place is closed due to the fact there is no air conditioning in the room and it's too hot to be in. The town is desert and the only kid friendly dining in a town in the middle of nowhere. You would think this would be a priority. While my cashier was super nice and the place was very clean. No help was offered while trying to juggle small kids, and getting drinks. Which Is McDs policy to do so. I even stopped a manager to ask for help with a high chair. She waved towards the area they were in and walked off. The food was cold and soggy. All of this would be forgiven if the play place was open. My kids have been strapped in for several hours and will be for several more hours read more

Coming through town on the way to Idaho. Hungry we stopped at McDonalds, they had a value menu, 2 for $3.50. We ordered six items should have totaled $10.50 plus tax. Get to window they want $16.00. Asked about their value menu and we were told they don't do that. Well then why do you have it on their menu board??? They couldn't answer that. Left without food will never go back. read more

Terrible food. Our family has decided to never go to McDonald's ever again because of how bad this was. Cold soggy fries, smashed sandwiches. Cold nuggets. We ate a little because we were hungry but threw most away. This place should be shut down! Yuck! McDonald's has lost a family of customers! Going to be sure to tell all my friends and family. read more

Worst McDonald's I've ever been to. For starters I checked my sons food before we left and they got it completely wrong. Had to park to wait for my food and while I was waiting others that parked after me were getting there orders. When I got my burger the meat was literally as dry as cardboard and so was the bun. I would give this place negative stars if it was an option but one star is as low as it goes. DO NOT STOP AT THIS MCDONALDS. read more

I'd give no stars if possible. Have to stop here when on long drives between CA and ID and it's the ONLY place with a play area. I hate it. The tea has no taste, it's like drinking sugar water, employees are all about quantaty not quality. I have to ask for every little thing... on average 3 employees walk past me (avoiding eye contact, So they don't have to help me, I get skipped over for the next customer before my whole order is even done) before I just blurt out that I need something cuz nobody asks. Been stopping here for at least 7 years and it hasn't changed... worst tea on the west coast! Only reason we stop is so my kid can play, then we drench her in sanitizer cuz it's filthy. read more

Food was cold. Bad place, they also missed multiple things that we ordered. If I could give this 0 stars I would.

Absolutely horrible. I waited 30 minutes for no food. Had them void my order and left

Didn't know the lobby closed at 3. Places a mobile order for pick up. Went to walk in while others were walking out and one of the employees grabs the door from me and slams it in my face and walks away. Then let's two others walk in on the other side, I go to walk in and he gets in my face and says lobby is closed as if I'm supposed to know this. He could have just politely told me the first time instead of being a dick and slamming the door on me twice. read more

We came up to the drive through, ordered our food, when we picked up our food we didn't get it all. We went back through the drive through because the inside is closed. When we looked through our food, 3 of the items were wrong. In return the person gave us extra hash browns, instead of getting our order right. We are disappointed with this McDonalds. Not sure if we can go to this one when we go through Winnemuca again. read more

You're hungry. You're on a road trip flying down I-80 and you see the golden arches. It seems like a safe stop...you know what you're getting, right? Well at this McDonalds you can expect a side of surly service with quite often cold food. Your best bet? Use your handy Yelp app and look for somewhere else to eat. McDonald's Corporate needs to send this franchisee back to Hamburger University for some basic training on how to run their store properly. read more

Ordered 3 meals. Fry's for two of the meals were burned. Requested replacement fries and received a second fry which was burned. Tried to eat 2nd fry anyway. After 3/4 of the fry was gone, it was too disgusting to continue eating. I requested a refund. The (I think manager) told me we ate too many of the fries and could only receive more fries. I accepted not wanting to cause a scene. But i was no longer hungry for fries. The 3rd set of fries met my original expectations. This McDonald's fails to meet my expectations of customer service. If they fail twice to get the fries correctly cooked and the customer requests a refund the refund should be honored. read more