Food delivery was fast and accurate. Ordered at the kiosk and had good delivered to the table. Restaurant was clean. It gets a little loud because of the height of the ceiling, but the location is convenient and there is nice outdoor seating available. No play area for kids like locations. read more

McDonald's - Burgers Near Me - Windsor Locks, Connecticut

I was in the area and my kids wanted a happy meal. It's in a convenient location near the airport. I placed my order on the app and it was hot and ready at the drive through. It's a standard McDonald's with the usual fare. Turning left out of the parking lot might be difficult on a busy day. Overall, a decent spot for some fast food. read more

Bang, back with another review of a random McDonald's location across the country. So I flew from Los Angeles to Bradley International Airport a few weeks back and thanks to the entire state of Connecticut shutting down at like 8PM, food options were super limited at 1AM so my wife and I found ourselves at the closest open McDonald's to the airport. I was a pretty hungry boy so I ordered the $5 meal deal and took full advantage of the free medium French fry coupon the app had as well. Since it was super late and we were the only ones there, the food came out super quick and I was left enjoying my small French fry, medium French fry, double cheeseburger, and 4pc chicken McNugget peacefully alone in the parking lot. The food was all solid and good for what it was and that's really all I needed in the middle of the night. Overall, this was McDonald's so you basically know what to expect here. For a middle of the night experience it was pretty good since I got hot food, a friendly server, and quick service. Thumbs up for this location. read more

McDonald's - It's dark, but it's good. - Burgers Near Me - Windsor Locks, Connecticut

Drive through order is never right check your order before leaving for some reason, they never get the AutoCorrect

Me and my grandson went here to eat and everything was going ok until the lady said "Pull up to the next window" we pulled up: nothing. So we had to go inside and the food was good. The drive thru was good compared to other ones. read more

Place was fine, clean and organized as it should be. But the i guess so manager has an attitude and the proud "gomez family" who owns it might reconsider if this manager seen in my picture is just rude and does not have a customer service, he is at the wrong job and needs to reconsider to apply for another job which entails rudeness. No play area, has a drive thru, has a high chair and ample parking space read more

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imagine my surprise when i ordered 2 sausage mcmuffins with egg and 2 hash browns and bill came to $17.25. This same exact order a few days ago was $11.05. that's more than a 50% increase. This is the last time i'll be visiting a McDonald's read more

I have seen a mouse running around their food equipment in full view of customers. This is highly unsanitary and unacceptable for a restaurant. read more

The owner of this McDonald's has done a wonderful job landscaping this property, the plants provide a very nice and inviting exterior and somewhat enhances the drive-thru experience. It's obvious the focus on maintaining the grounds has paid dividends, as I sat in my rental waiting to order a quick bite after exiting the airport I was hopeful the food and service would match the atmosphere created outside the restaurant. I have to assume the long wait time is due to the made to order approach, I guess the original fast food concept has evolved into an entirely different experience, the recently increased price points has more of a sit down feel to it and being I'm sitting in my car it seems their plan is working out. I finally make it to the service speaker, the device is high tech, the high definition screen is easy to read and very descriptive. The audio system seems to work effectively although the server on the other end seems to struggle with its operation and is barely audible making it appear that I'm stumbling through my order even though I ordered by number for the most part although I did say coca-cola when asked and I also responded "medium" a few times. As I pulled forward slightly blocking the next customer who was closely tailing my rental from the automated ordering system due to the back up at the pickup window I was afforded more time to admire the landscaping I think this may be by design since its clear the owner had made a significant investment in the esthetics of the property. As I spent the next fifteen minutes creeping forward my anticipation of this award winning food grew exponentially regardless of my time constraints. Finally my time arrived, I arrived at the empty pick-up window, since I'm a reasonable person I would be more than happy to continue to wait while my order was prepared - my serve arrived and greeted me and asked me to confirm my order she acted a little surprised as I repeated it but I sure her was concerned about getting it right so I confirmed it was a 4A (spicy chicken sandwich), fries and a medium coca-cola. As I pulled away and quickly opened the sack I found my on the run lunch complete - unfortunately my fries were inserted into bag upside down distributing my fried potatoes throughout the interior of the brown paper sack. I opened the foil container to access my 4A and found the condiments equally spread across the inside of my container - this McSloppy mess was was very disappointing but hot, the pre-smashed bun was damp meaning it sat awhile and was not made to order. I think the investment here is incorrectly distributed - I don't need bright flowers and green plants in beds of mulch to convince me to visit this restaurant for me it's more about the food and the service but that's just me... read more

McDonald's - a sign for a fast food restaurant - Burgers Near Me - Windsor Locks, Connecticut

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This place really sucks. Kiosk does not have coffee you can order, service sucks, manager did not want to take my order, no hello thank you, nothing. Do NOT frequent this place. Just filthy!! Should be zero stars!! read more

McDonald's - Place is filthy!! I çan only imagine what the kitchen is hiding!! Absolutely horrible!! - Burgers Near Me - Windsor Locks, Connecticut

i've been coming to this mickyds for years. and every single time i have a problem. here and there i finally get what i ask for but the language barrier is a HUUUUUUUUUUUUGE PROOOOOOOBLEM!!!!!!!!!!!!!!!!!!!!! they don't understand their own language because i asked for extra or something and said it in spanish as well and they kept on messing up. but recently was terrible absolutely RICULOUS THAT IM GOING TO HAVE TO CALL CORPRITE !!!!!!!!! my friends and i bought food for lunch she got drinks with our order. we left and as we left we all took a sip of our drinks and was absolutely disgusted!!!!! we were just right down the road so i said its okay since we're close i'll just walk over and refill the drinks perfect no problem. i go in there to refill the drinks and the " manager " said so you stole cups and now filing them up im like excuse me i just paid 40 dollars for food that's ridiculous i explained what happened with the drinks and she swears up and down she WATCHED ME " STEAL" the cups. i was in shock because i just explained i just paid for them she didn't believe me i even said if you go watch the cameras right now YOUR going to see me stealing these cups ??? yes or no and she couldn't answer them so she lied. she said she's the manager and will be telling her GM i said so i can't have the drinks i just paid for she said you have to pay for them i literally explained i just paid for them the drinks were nasty so im getting new ones sooooo she made me REPAY FOR THE DRINKS. IVE NEVER IN MY LIFE HAD TO Deal with such horrible customer service and disrespect. she started talking in spanish to another employee and she said this bitch thinks she can steal from us i'm going to call the cops i looked at her i said so im a bitch now too. i should be calling the cops for how you just treated me AFTER I PAID FOR THE CUPS .... AGAINNNNN IM CALLING CORPRITE AND I HOPE SHE LOOSES HER JOB! this place is so rude. the only person that is nice there are a few young spanish men and only one white female who works at night and puts up with all this bullshit! read more

food is almost always cold. they never mix the McFlurrys and there rude and rush you. read more

Don't order at night time/ check twice every time From small orders to large orders night shift always messes up my orders. A couple times I told them what they forgot and the item was right next to them. Started happening so frequently I questioned if it was on purpose. But who knows. One of the worst experiences I had was, I already gave the card to one of the employees and then they gave it back to me after payment. Then, they came back saying I never paid and needed to pay again. Eventually they gave the food. Another time on night shift, they gave not only the wrong burger but the burger looked very old and was disgusting read more

When your waiting at the drive thru window and the other side has passed 4 cars and you speak up and the other side still goes thru another 2 cars. It's such an unorganized location! If you want quick service, go they the drive thru window that is CLOSEST to the building! Otherwise, be prepared to be ignored! read more

McDonald's - a car parked in front of a building - Burgers Near Me - Windsor Locks, Connecticut

Go there for fish on special. Guy tries charging regular price. I tell him 2 for $6. He tells me "Why the attitude?" This is how their employees talk to customers? Dumbest thing ever was paying these aholes $15/hour. read more

Asked for no onion and got 6 hour burger dry as dirt and going in garbage thanks for taking my money don't go here read more

McDonald's - I guess I got yesterday's Quarter Pounder with Cheese. If you like to eat dried out hockey pucks this the McDonald's for you. - Burgers Near Me - Windsor Locks, Connecticut

Terrible service I mean terrible service. I asked for a big mac with extra mac sauce and I received the big mac with no mac sauce at all. Ordered two McChickens with extra lettuce and extra mayo and I got them both without any lettuce or mayo at all just buns and patty. Terrible attitudes as well very rude even to one another read more

Avoid this location!! I ordered through the app last week and got there at 1130 pm on Saturday and the place was literally closed even though it's a 24/7 location. I contacted corporate and a manager was supposed to call me, which never materialized. It's not even being out the $8.47 that bothers me as much as the total lack of giving two craps. Probably for the best not eating McDonald's anyway but their drive thru is also the speed of death. Il Be very wary read more

I do not joke around when I give a chain restaurant a one star review. This is seriously the worst McDonald's I have ever been to. I used to work very close to it so I got lunch here at least 10 times before giving up. Bottom line: the hamburgers and fries are always cold. I am not a franchiser so I am not quite sure what the issue is here, but they are doing something seriously wrong here. The difference between a delicious mcdonald's hamburger and an inedible one is by and large, the temperature. The way that this establishment is being run is completely unacceptable to the quality standards of the Mcdonald's company. read more

The girl at the drive through can't seem to get my order right, always need to repeat 2-3 times for a simple egg white substitution on breakfast sausage, biscuit with cheese & egg white. Get to the first window to pay, turned out she put down egg white delight, wrong, corrected it in person with her. Get to the 2nd window to pick up, I got bacon biscuit instead, WTF? This happened only recently but it seems to be a problem every time now, Fix it please! Be careful, check your bag for missing or incorrect food if you come to this drive through! read more

the manager was extremely rude when we went to go get food late at night. when my friend walked In there we were asked to leave or the cops would be called. manager was extremely rude and officially lost my business there. will take my business elsewhere. read more

What a disgrace and a staff that doesn't care. In dining was closed and the single lane drive took 25 minutes to order. Are you open or not because your terrible at being closed and a complete joke if you are open? There were 15 cars that drove up and left without ordering. Terrible business decision and lost revenue you desperately needy to train the so called manager and I don't care staff. Are you a business that wants customers or a manager masquerading as a business? The second drive through lane was closed. Once we ordered, we pulled around to pay and there was no one in line. The teller told me jelly was in bag to my face after I asked and there was none to be found. At 8 o'clock in the morning I was given 3 dollars in quarters due to no more dollar bills. This owner / non manager needs to be replaced if McDonalds care about their brand. This by far is the worst customer service I've received in 20 years. A one star rating is far to generous. I tried to phone the store but after 25 rings, the phone was disconnected. read more

This restaurant was disgusting. While walking in there was sauce packets on the ground, every single table was filthy, had crumbs or even trays with garbage on them, only a few tables were occupied. The tray they brought my food to me had old hard ketchup on it, don't they wash the trays between each use? I stopped to use the bathroom but it smelled so badly in there I couldn't. There might have been poo on the floor in the bathroom which was why it smelled so badly. This was absolutely disgusting. Horrible place. read more

It's 8:00AM on a Saturday but it looks like the beverage area hasn't been cleaned since last Tuesday... Trashes are all full too... makes you wonder what the kitchen looks like. What happened to having an opening procedure and taking pride in your work? It amazes me that these are the people demanding $15hr... read more

Terrible! Went through drive through for jus coffee. Poor little fella let two other cars go through before our order was taken. Once at the window he spilled one of them and then looked at me like I was crazy to ask him to wipe it for me. He rather handed me a stack of napkins and said have a nice day. I said your really giving this to me like this? Response, "there's none on this side of the cup, have a nice day sir." He looked like he hadn't bathed in days, apple earphones on, and frankly this kind of service is what we are calling worth $15 an hour? read more

Definitely worth passing by and finding another location down the road. After an overnight flight, no breakfast and a long wait for the rental car, the first stop I made was to the glorious Golden Arches for a Sweet Tea and a cheeseburger. Okay, so it was 10:30 AM, which is right at the transition time from breakfast to lunch. The lady taking the order said she needed to check if they were serving burgers now. She came back and said yes, it was okay. Being right at 10:30, those should be some mighty fine burgers, right? Fresh and hot off the grill? First batch of the day? Yuck. I think they found a couple from last night's closing inventory and warmed them up a bit. The burger was just okay, but the bun was dry and stale. Definitely not morning fresh. The sweet tea was not overly sweet - which is a plus because sometimes McDonalds gets that way wrong. But the flavor? Definitely past peak. Overall the whole drive thru experience was blah. I would keep going and find another option for road food. read more

McDonald's - a mcdonald's flag flying in the background - Burgers Near Me - Windsor Locks, Connecticut

Doesn't matter what time of day, never fails to order fries or nuggets and served old food that has been sitting out for a while.

WTF happened, I remember working at one of these. This have changed and not in a good way. Burning time before I cook for a benefit I stop to grab breakfast. First is is wrong, second order handled by manager is wrong. I stopped trying to fix it. Staff argues over who the best rapper is. Playing load music on cell, swearing and ignoring other customers, this includes the manager. Now I understand why people say "and you want $15phr" bravo McDonalds....... read more

Don't count on the 24 hours..we walked around the entire building, saw people inside seated and eating and not one door was open. We wanted to grab a bite while we waited for our sons plane to land.. guess that didn't work. read more

Still love McDonald's once or twice a week . Great coffee. Food is always better during meal hours when they are busy. Tends to hot and fresh. I wish they would bring back the bigger chicken nuggets and the deep fries apple pie like in the 70s . read more

Sad, this location has gone downhill over the past few years. I only go to this location because it is so close to my house, otherwise I wouldn't. Staff is very disengaged, rude, and do not listen. If you have other options, go there. read more

Consistently incorrect/incomplete orders at the drive-through window. And "service with a smile" is a thing of the past; staff tries to have the least possible interaction with the customer. All signs of poor management. read more

Attention hungry travelers: avoid this place! The staff at this McDonalds are extremely rude and unprofessional. Myself and the few people with me were yelled at and asked to leave the restaurant without being served. We were surprised to be treated this way as we did nothing to be disruptive to their business. We imagine they were simply unwilling to fill a large order, and chose to act in this way. Heinous. read more

This WL location currently has new hires that haven't even worked a full week yet, training the new hires, it makes no sense and they're scheduling people for 10 hour workdays and making them take their break after only working for one hour, that is just wrong, and very selfish of McDonald's. It shouldn't be when it's convenient for the restaurant not always anyway, or in cases like this. People need a break and nobody should have to work/stand for 10 hours without having one. I mean really, after maybe four or five hours they need a break and something to eat and drink but they make them take it during their first hour of working a 10 hour day, which is unacceptable and the management should not allow it or force them to do so. First day of orientation the manager walked out literally, just left and didn't even say anything to anyone. There was also an employee having a seizure and he just walked over her and didn't even say or do anything, a customer had to call 911. Why in the world would they have people like this manage a restaurant... it is going to ruin the great service they've always provided. He apparently has none of the skills required to be a manager. read more

Their slogan should be "want flies with that?" Can't sit and eat without flies landing on your table every 10 seconds. Right ice machine never works. Left hand dryer doesn't work. Loud techno music playing over the speakers constantly. Workers socializing and generally nobody at the register. Then the regional manager visits and suddenly they're greeting everyone who walks in the door, walking around offering drink refills, asking if you're enjoying your meal and asking if you have any concerns about your experience today... Next day, regional manager is gone, and it's back to 1-Star. Maybe make that good experience without faking it when the big boss shows up. read more

I'm not sure why this specific McDonald's has such a bad review. I checked into my hotel pretty late tonight. So I figured getting something quick and easy before I crashed out would be ideal. Ironically the only thing that was open this late was McDonald's and Subway. Usually when ordering pretty late and a fast food restaurant the crew are usually not people friendly. Not just McDonald's. This team was up and ready to take my order. Greet me with kindness. And ensured to let me know to have a great night. On top of that food was hot and ready. And they gave me more than enough sauce to go with my food. read more

I just placed a typical McDonalds order through DoorDash, waited about 10-15 minutes. My Dasher texted me to tell me that they refused to make my order and they were being unprofessional about it. I tried to call McDonalds to see what the problem but after numerous attempts there was no answer. This is typical behavior for this McDonalds store. It is always something whether I am in the drivethru, in the store or ordering delivery. "We don't have this, we don't have that, our shake machine is broken, our frappe machine is broken" etc. I get that minimum wage sucks but don't take it out on the customers. /antiwork /thegreatresignation read more

This gets my vote for being open all the time and being right next to the airport in case you need a super late or super early meal.

So how do I leave my name and number if your voicemail is full? Clearly you don't care about customer service. Once again, I asked for no onions on my burger and there was onions. Good thing I checked. Otherwise I would have had an allergic reaction. They are unorganized and don't know what they are doing. I have been going to this location for two years and they always mess up my order in some fashion. You are a disappointment as a company and a laughing stock as a restaurant. read more

Was craving a nice cheeseburger and fries at 3am so i went through the 24h hour drive through they were only accepting cash so i had to dig through my car and find change i ordered my food and everything was going fine when i got up to the window i paid the correct amount for 2 cheese burgers and a large fry but when the young man handed me my order there was only one burger i asked him very politely where the other burger was and he proceeded to tell me that i only paid for one he would not give me my receipt and was extremely rude about the whole situation i was so frustrated that this young man had just charged me for two cheeseburgers and a large fry and i only received one cheeseburger and a large fry so i drove off sad that my late night craving was not fully fulfilled very disappointed in the staff of this establishment:( read more