Broken restroom NO WATER to wash your hands, then hot water just continually runs, WEEKS. No ketchup anymore. NO NAPKINS in bag. Wrong food. NOBODY SMILES. No please/thank you. Dirty (burnt) grill as charred bits on meat. Dirty dining room, wrong order. But just drive on to a better store...like in Newark, parallel to the NJ Transit line. Clientele is Star Wars Bar but food is correct and store clean! Tried to contact Chicago owners but without success. read more

This is the first McDonald's and my Daily Double sandwich actually looks like something I want to eat. I was very surprised because my sandwich is usually mashed and it looks like they were unsure of the toppings. Good lunch! read more

McDonalds - Daily Double - Fast Food Near Me - Whiting, Indiana

This place is incredible, nuggets 5 stars. Fries 5 stars. Coke/Diet Coke, guess what, 5 stars. Had a large group and we're all satisfied and served in a great amount of time. read more

Just TERRIBLE! Over charge! Never put any sauces in the bag even when I pay extra! The establishment needs to do better what' a disappointment and waste of money read more

Worst service area they need to shut it down. Not only would you wait 45 minutes for a snowcone and three drinks you're going to get shitty customer service on top of it. No apology just shitty service all around. They are destroying that but Mcdonald brand. Of at minimum service with a smile read more

Food is always cold and soda always taste bad this is not my first time with this issue it's been going on for a long time

All I have to say is... Read the other reviews and here is my experience. Only go here for large fries and there is always a 17 to 20 MINUTE WAIT on two large fries - EVERY TIME! **You decide now** read more

Always seem to get dried out buns for my burgers & have to go in to get it remade. The staff here are not attentive you can stand at the counter for 5 minutes waiting for someone to take your order when you're the only person in the store. read more

My name is Bradley Arduino and i had worked at this McDonald's for four years (i quit a few months ago) and I've seen the worst things done with peoples food. I have also been injured on multiple occasions and there hasn't been a single accident report. In detail I had been working back booth and while i was working back there i went to tell the kitchen to fix an order they messed up (because the meat was still raw), while back there I got a glimpse of one employee wiping up mayo, off the floor, with a bun and make it into a sandwich while a manager (watching them do this) gave it out to a customer. I have had my hand broken in a fight between a manager and a costumer over a McChicken. I have seen an employee make a caramel frappe but instead of caramel syrup they used sweet and sour(because they were mad at the customer). Then there were multiple times i had been threatened (by employees) over the littlest of things. This place is not at all family friendly as there is always gang related violence. Even with this new owner, the old owners seemed to have done a much better job at keeping this place some what orderly. I will never work in fast food ever again because of this. I really hope this place gets shut down for the employees sake. read more

No idea how this place is even still in business? It is by far the WORST Mc D's ever! Always slow, rude service & wrong orders. We now go to either East Chicago or Chicago just to avoid the ridiculous wait times & barely edible food. Apparently owner/management could care less because it never improves. read more

Charging 69 cents for a sauce ...wack Good burger should of taught ya Fries were unseasoned too Burger bun was stale smh read more

Wow! I don't know where to start. It's supposws to be fast food right? Not. A smile would be nice. Not. Ordered people who came after me served before me. Counter lobby filthy like an unclean bathroom, Windows dirty streaked. There was even caked blood on the floor. I told the lady about it, she didn't even reply. You leave drie3d blood on the floor? The mc Double was uneatable the patties looked odd I threw it in the garbage. I've been in a mc Donalds in a small town I know what a ms Double should look like. This place should be shut down. read more

Absolutely awful. Order did not include quarterpounder. The fries were cold, the crispy chicken had no chicken only crisp and the four piece crispy chicken tasted as if it had been fried in the same oil the fish may have been fried in. SPENT over $21 dollars for food I throughout. One star because I can not complete the review without inserting something. read more

McDonalds - a close up of a plate of food - Fast Food Near Me - Whiting, Indiana

COVID-19 during this pandemic I would highly recommend you avoid this McDonald's. Was passing through and thought I would get my daughter some food. On 503-2020 at 7:36 PM I waited in line for a half an hour to order food. That was not a problem because of the situation going on right now. When I got up to the window and paid I noticed the car in front of me grab a bag and had it in her car for a short amount of time maybe 3 to 4 minutes and she gave it back to one of the employees in the drive-through. They had gotten the orders mixed up. When I proceeded up to the second window to get my food the bag that was handed to me was the one they handed to the car in front. When I seen the young man trying to give me the bag I told him I did not want it and told him what I saw. This employee told me the person he gave it to did not even open it and she didn't have it for that long. Needless to say these workers are not trained for COVID-19. The old black man who checked me out would not give me a refund unless I drove back around in the line and wait another half hour to get my money back. I did not think it was necessary to do that as he could've took my receipt and card at the second window went to the back register did the refund come back with the paper I had to fill out and it would've been over with.But that was not the case he called the police on me four squad cars showed up. Just to tell me that I need to go around and do what he says. Well that did not diffuse the situation with me because now I am extremely upset after waiting an hour to get my money back.Whiting police Took no precautions at all during this pandemic. McDonald's did not take precautions at all during this pandemic. They were handling business like there was no pandemic going on. McDonald's employees did not have on gloves. The all black man who was cashing people out did not have on gloves. While going around touching stuff and not once sanitizing his hands. There was no 6 feet from me at anytime from employees or police I had to put my mask on. Attention business there are people like me who have low immune system's who cannot afford to get sick especially COVID-19. This McDonald's needs to practice better cleanliness and hygiene when handling food. I will be contacting the health department and CDC. Whomever is mayor needs to make sure his town Businesses are following state mandated rules and regulations. This old black man needs to be fired after yelling at me and my husband. I am happy that this McDonald's hires special needs people like him however, he does not need to be in any position dealing with customers.Tradewinds in Merrillville can help him with procuring a job that suits people like him who are Special needs. They told me his name was Kenny but the receipt says Sidel. Well Sidel should not be in any type of restaurant service. Also this McDonald's needs to have older managers instead of young kids. People Just stay away from this McDonald's during the pandemic for your own safety and health. It has a one star rating for a reason. I should've checked it on yelp before I even drove to that McDonald's. read more

McDonalds - My purchases for $15.31 and Sidel gave me $15.40 back on my card. - Fast Food Near Me - Whiting, Indiana

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If i could give 0 stars i would, order is never right, then i go back to tell them what 8m missing and mgr says "ih but this was at 4pm? So bottom line is i paid you for food that was not given to me, and your worried about the time? Not the mistake thats happens all the time!! Calling corp. Didnt offer me anything for the BIG inconvience!! read more

The Whiting McDonald's has to be the absolute most dysfunctional restaurant in the history of the chain. I've probably stopped in there around ten times since I moved to the area. I have yet to experience any resemblance to a normal functioning McDonald's restaurant. Tonight was no different. I waited 20 minutes in the drive thru only to discover when I got home that I was given the wrong flavored shake. I'm done with that place. I will now go the extra mile to Chicago for now on. I've had some real interesting dining experiences​ since I moved here. But this takes the cake. read more

This place is alright. The service is fine. The food is fine. I don't know though.. it's just not the same thing. See this place did the opposite of what the North Hammond location did. In North Hammond they replaced a sucky one with a good one. In Whiting they replaced the coolest McDonalds ever with this one. It doesn't suck, but it doesn't rock either. The old one did. They had a conveyor belt thingy, and it was worth going there just to watch that thing! It was awesome! I never saw anything like that anywhere else. read more

They always get your order wrong even when you go in! They are very rude. Horrible horrible service chicken nuggets always taste old and link read more

To have to walk in one day to order my food was a huge mistake. It took almost 40 minutes to receive my food. It was like all the workers were in lala land and moving like they only had one customer when in fact they were packed outside and had 3 more customers after me. The management here really needs to re-evaluate their workers and see if they can even comprehend when it comes to an order and the efficiency to get it to the customer in a small amount of time, I mean that why its called fast food. My food was cold by the time i received it but I was over it and just wanted to get outta there. Never again at this location. read more

Came in with my wife and daughter, to sit and eat. All the tables were absolutely filthy, it took 15 minutes for them to make a double quarter pounder with cheese add bacon , large drink and large fry. My wife ordered herself and my daughter McNuggets and fries and a drink. Apparently the cashier didn't hear me when I said large drink and fry because he gave me a medium. Our fries were completely unsalted. No ketchup for anyone. While sitting here eating 12 people brought their orders back because they were wrong. This is by far the worst, slowest and dirtiest McDonalds in America. Corporate would be better off just running a bulldozer through this one and starting over. read more

Worse McDonalds ever. They get my order wrong every time, and the drive-thru line takes 100 years. They don't know their own menu either, as if they'e never been to a McDonalds before. I wish this place was more competent, but I'll drive to the East Side or East Chicago to get better service in the meantime... or even better, the Burger King crew across the street are a great team and very competent. read more

It's really bad when live less than a mile from McDonalds in Whiting but you have to drive over to the one in East Chicago so that you can get what you order and it's fresh/hot. I sat in line for almost 10 mins tonight. I finally got my food (burgers with no onion and Diet Coke). One of my burgers had had the onions scraped off (a few were missed) and the second one had probably 3 times the amount of onions. AND I received a regular coke. Yuck! If people would boycott this location or make certain to call the survey number, MAYBE they would do something about it. I tried to call the location for 10 mins to let them know about the incorrect order and it's been busy the entire time. I guess everyone had issues with their orders tonight. read more

Terrible McDonald's no doubt about it. They Never fail to disappoint me every time I order from there. Waited 35 minutes for 2 sandwiches and some hash browns and still manage to get my order wrong. This place honestly needs to get shut down it's unbelievable Mr. And ms windbush (owners) need to learn how to run a business and actually care about the damn place read more

Worst McDonald's on the face of the planet. They were slow, rude and the place was filthy. Food was ok this time but they gave the wrong sauce for the mcnuggets. Never again read more

This McDonald's is always forgetting something. The drive thru line is slow as all hell, not to mention when you finally reach the window they have you park your car in the lot So they can bring it out to You. Even when you are the only one in line be prepared to wait at least 15 minutes. read more

Worst McDonalds ever! Order is always wrong wait time is horrible they can never get anything together and they're always understaffed. DEF in need of new management and probably the whole entire crew. read more

I am so upset at the service I received at this McDonalds! I sent my employee to pick up 4 sundaes. My employee came back to the office with 4 ice creams. I believe a sundae has nuts and a topping? This was not the case here. My employee had never ordered a sundae from McDonald's and was assuming this was what McDonald's considered a sundae. He was not offered any toppings of any type. Just given ice cream period. Then my employee was not even given a receipt! I called this store and spoke with Brittany who said she was the manager! I explained to her my complaint and she pretty said a sundae is plain ice cream. I then was hung up on! I am very upset with the attitude of Brittany. She did not even seem concerned or cared! I will not return to this store! punkinee@gmail.com read more

I order my food through drive thru to only be told 20 mins after waiting for my order that my order wasn't even ready I was upset so I ask for my money back I'm usually very patient. read more

I ordered an egg and cheese biscuit and a plain iced coffee from the drive through. It took 10 minutes to get my food. The egg and cheese biscuit is missing the cheese and the iced coffee tastes disgusting. I wouldn't recommend coming here. read more

Horrible I asked for a M carmel frappe and got charged 11$. I asked for my money back and she gave me 3$back and closed the drive thru window even though i was still talking.So technically I got charged 7$ for a frappe and she held the line up messing everyone elses order. read more

If I could give less than one star I would. The food is always either cold or stale in the morning. Just stoped in at 7:30 am on Monday morning and the staff was non existent for 10 minutes. Ordered two burritos and a coffee and It took another 10 minutes. They haven't even finished prep for breakfast yet. Burritos are cold. This happens every single time I come here. It's not a one time thing. read more

There services is horrible and 10 minutes after you eat expect some belly problems I had to crap like 7 time in the 5 minute do not eat there horrible piece of garbage read more

They always mess something up..forced to check the food every time because it's always something.

How do you order a 10 piece nugget meal and get 4? You come to this location, that's how, my bad for not opening the box and making sure the food prepper knows how to count. read more

This had to be the WORST McDonalds I have ever been too. The morning manager acts so rude and has given customers many problems if there order is wrong. She treats her employees also bad. The workers are all teenagers who don't know what they are doing and the lady owner is very rude I saw her being so rude to a costumer and this place is so dirty! Ants everywhere !!! My cousin had ants in his soda!! Think twice before ever going to this Mcdonalds again. It needs to just be shut down. read more

This is not a great place. They always mess up everyone's order! Their happy meal burgers have non cooked meat. One time, we asked for chicken nuggets on a happy meal, and they gave us 3! I would like to tell you not to go there. It is a waste. The good thing there that I only like is the Big Mac and the French fries. read more

This mcdonalds had the worst service I've seen took me 30 minutes to get through the drive through and then they wouldn't accept my money because no one was at the front window to collect the cash. Honestly go to White Castle down the street much more friendly and better food. read more

Terrible service always have you waiting even when there's nobody there and mess up the order all the time in the drive thru also. Always workers going in and out of that place like crazy also nobody ever lasts in that place. read more

The worlds worst McDonald's. They could find a way to screw up a plain cheeseburger. And management never takes the blame.

If I could pick 0 stars I would. Service was terrible, and this happened right now about 20 min ago. I pull up to the drive thru and there was only 2 cars ahead of me and it took long for me to order. And then it took like 10 min to pay and 10 minutes to get my food. I was waiting so long and the worker was a red head with short hair and very bad attitude. When she gave me my food I said Can I get bbq and ketchup and she said only ketchup cause bbq is 25 cents but I was gonna pay for it and she closed to the window on me with her rude ass definitely the worst service read more