Warrenville has horrible hard water that taints the taste and consistency of EVERYTHING it's mixed with at this McDonalds. Tea, coffee, oatmeal, ice cubes.... The food is pretty standard and the service is good and the restaurant is clean. Please filter your water or do something about the water here. read more

Absolute trash. Crispy chicken sandwhich under cooked, daily McDouble came with no meat. Cheese burger looked like it was made 12 hours ago. What kinda trash bags are working here? Ice don't melt. read more

I want to extend a heartfelt thank you to Antonia and her incredible team for their outstanding service and warm hospitality. From January 6 to May 29, 2025, they provided the perfect cup of decaf coffee--3 creams, 2 sugars, and a shot of vanilla--like clockwork each morning between 7:00 a.m. and 8:20 a.m. Their consistent friendliness and attention to detail created a welcoming space for School Bus Drivers to relax and enjoy a well-deserved route break. Many of us looked forward to those mornings--not just for the coffee, but for the smiles, camaraderie, and genuine connection. It became a treasured part of our daily routine. To the owner of the Warrenville McDonald's: please share our deep appreciation with this exceptional Morning Team. They made a real difference in our days, and I'm confident that the next group of drivers arriving in August will be just as grateful for their warmth and dedication. read more

There's been numerous little things wrong with my orders but finding the whip cream too peice from the can is the last straw. How do you not realize it fell off in my Carmel frappe? The employee did notice and just didn't care. i will not being going here ever again read more

McDonald's - Burgers Near Me - Warrenville, Illinois

Food: Exactly what I expected: too much mayo, hidden sugar in the bun. I got 2 chicken sandwiches and a fry for $3.72. It's convenience food at a low price. Cleanliness: better than most and the restaurant was cheerfully decorated for Spring. Staff: every Mickey D's everywhere is always understaffed and hiring. Starting wage is $9.50/hr now. I would have thought that a FORTUNE when I was in high school. Stars: how do you rate a McDonald's? Given the lower expectations, it was exactly what it should be: consistent. read more

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The worker was SO rude and hostile. She RAISED her voice at me and sounded SO condescending. Not to mention the mean looks she kept giving to every person she talked to. The fries were cold and flavorless, and the nuggets were dry. I am honestly so disappointed. USUALLY the workers are at LEAST polite, but the lady from today was anything BUT that. I will NOT be coming back. This place does not have a welcoming atmosphere. I feel as though they are judging my every move when all I want is to sit down and comfortably enjoy a decent meal. read more

Ham...no burger? Bruh...come on how are you going to forget the burger in a cheese burger? Pretty nuts that you forgot the main ingredient to the most basic thing you sell and that you're known for. read more

McDonald's - Cheese sandwich? - Burgers Near Me - Warrenville, Illinois

The incompetence is insane. You shouldn't be able to screw up iced coffee but they do. Maybe bigger signs for the buttons of how much cream to put in? Do the muppets working their thing people ordered cream? Doubt they'll figure it out but no, people actually want the iced coffee that they order. read more

I found rat poop or something in my 10 pecie mcnugget meal. This pretty nasty it shows the don't care about the cleanness of the restaurant and only want the money read more

McDonald's - Rat poop - Burgers Near Me - Warrenville, Illinois

I had a Big Mac here, probably the third one in a few months, not all at this location, but this one was like the others, a soupy mess. The center bun slides out along with the pickles, while eating it. The extra sauce they put on now literally liquifies the processed cheese. The lettuce is bigger chunks than the style used years back, and wilted out in the runny sauce.The top bun is smaller too, which helps that center bun slide out! The secret sauce is different now, cheaper, runny texture and sweeter and some strange spice added. These are corporate changes, not really blaming employees, cause the Big Mac is bad in all the McDs! It's sad I can no longer anticipate a Big Mac anymore like I used to know. Bring back the great Big Mac! I won't even get into the fries problem, its well known unless your lucky enough to get them hot, they are simply like dry sawdust! read more

Double check your orders. I keep coming here but my orders are wrong over half the time. Tonight I decided to write a review as somehow my fries were luke warm even though it was busy. Order was missing sweet and sour and bbq sauce as well as one of my quarter poinders. When I came back and asked for free fries they said no, made me pull up and wait another 3 minutes, and then still didn't give me any nugget sauce until I backed up and asked a third time. read more

stuff happens. but for the 2nd time in 3 trips, my "Mcdouble" was a McSingle. once is an accident; twice is a trend.

OMG! Dirty! Rude customer service. They never get my food order correct. Doesn't matter how many times you tell them. They just don't get it. It's happened countless times. Big Mac is cold. Old food. French fries aren't fresh. Complaining does absolutely nothing. Don't stop at this particular McDonald's unless you're in the mood to throw your lunch up. You've been warned! read more

The burger was fresh and hot and tasted pretty good. The guy at the window was very friendly and he provided with me all the condiments I asked for. You know what you're getting and prices aren't over the moon. read more

I love starting my day out with my morning coffee at McDonald's. It is the best coffee, all of the staff are always very friendly. Fantastic food fantastic prices, really can't beat McDonald's. It seems that most food items are crafted with love. read more

Its a mcdonalds. You get what you expect. Ive never had bad food here. I come here for lunch a few times a month. Service is quick, orders are accurate. No complaints. read more

Hey McDonalds corporate! You need to walk through this location. It's disturbing. Bathroom is dirty. Clogged toilets, broken hand dryer. Hmmm. How are the employees hands that are preparing our food?? Forgot our fries. How is that possible? For it being Halloween, they sure won the scariest most disgusting award. Don't eat at this location. If you do, beware! read more

Ordered three items. Kids meal with nuggets, chicken sandwich and 20 piece nugget. Half way finished with the 20 piece nugget and i had some one elses hair in my nuggets. Called and asked if they wear hair nets while preparing food and was told by Manager Nicole thats hats are sufficient. No Hair Nets on any employees. Wont be going to any Mc Donalds after learning this. YUCK! read more

Poor service, and the drive through was really slow. Drinks were 80% ice, and our food was cold. Nope nope nope.

There are a few problems with this McDonald's and I wish they would fix it: 1. The Drive thru folks, in an effort to get their measured times down, clear out the orders before they actually give you the food. So when I pull up, they usually ask me what I ordered...two times I've received the wrong food and drinks because of this. I've asked them not to do that, but they just look at me. 2. Drive thru ordering can be difficult to begin with, but when the person doesn't speak English that well, it makes it even more difficult. 3. I can't help but believe there is a strong bias in hiring a particular race here. I don't know if they realize that there are other folks of different races that live in the area, such as black and white folks. It would be nice to see some diversity in the folks that work here. I didn't notice it until someone else pointed it out to me...and then I was like, yeah, what the heck. read more

I cannot begin to explain my irritation with the service I've received EVERY time I go to this particular McDonald's. Luckily for McDonald's corporation it's a franchised location. I don't even know where to begin. The people they have taking the orders in the drive-thru can hardly understand english. EVERY order I've gotten has been incomplete. I would understand if I were ordering 15 items. I ordered a cheeseburger, fry, and a ranch snackwrap and there was no snackwrap to be found. You can bet it was there on the receipt though! I love spending $1.20 on invisible food! Another lovely experience I had there was when I had a buy one get one coupon for breakfast sandwiches (even though it was 6am and they STILL didn't have the breakfast menu up), which I explained while making the order. I get to the window to pay and the employee tells me, "oh, we don't take those coupons." Me- "Why? I'm pretty sure it say McDonald's right at the top." Employee- "Well we don't. You'll have to pay for both sandwiches." Me- "Are you guys a franchised location or something?" Employee- "Yes." Me- "Can I speak with the manager?" Employee- "I am the manager." Me- "Well then you have the authority to make decisions regarding coupons, correct?" Employee- "Yes." Me- "So you're saying that you won't honor a coupon for a sandwich costing $1.59?" Employee- "No." Me- "Fine. Take the $1.59, but you've just lost a few very frequent customers and I hope your franchise owners don't make the same poor decisions you just did." I don't know how to rate a place at zero stars, but this place really takes the cake when it comes to terrible customer service. read more

Where to start, with out a doubt the worst McDonald's I have been to, actually I have never had a bad experience at any other McDonald's. I live in Warrenville and go here often. But without fail the French fries are only filled 2/3 . The drinks have 2/3 ice and the burgers are usually cold. McDonald's corporation should visit here. read more

McDonald's - Burgers Near Me - Warrenville, Illinois

This location is finishing up with an expensive remodel which was long overdue. We were hoping that during this remodel that the Coke dispenser and equipment in the lobby would be either replaced for fixed as the Coke tasked nasty almost every time. Each time I reported this issue in the past (for the past 3 years), the management almost always blamed the water as this location uses well water. If that were the case, the drive thru would be experiencing the same issue - it does not. I also live within a few blocks of this location on the same water supply and I don't have water taste issues. I know that the issue is not a mixing issue as there are only 3 ingredients being mixed at the machine (water, syrup and CO2). This bad taste is NOT any one of these. I suspect either bad cleaning, something foreign in the lines, bad filter, or something like that. I reported this to corporate and management this week (again) but it doesn't sound like they are putting any priority in getting this fixed. They claimed that all the equipment and lines were changed during the remodel. Somehow I don't think so. Still looks like the old machine but decor changed around it to make it look new. Please McDonald's management, franchise owner and corporate - fix this issue. read more

Yuck I used to come where when I worked at the target and I always regretted it afterwards. The food is not hot, and if you go through the drive thru you're likely to have your food order wrong. I only come here for the buck drinks. read more

Meant to do this a while back and didn't so I am now. The manager of this location came running out into the dinning room in front of all the dinners at 11:45 in the morning and said I was stealing his pop. I had just had lunch, went to the car came back and topped my drink off with ice and was walking out and he got in my way. I told him I had proof I got it there and I was insulted and he was wrong and ignorant and crazy for telling people that they cannot refill their drinks. Won't EVER go back again. What an insult. He needs to go back to the 7 11 and work there, where I won't EVER go to either. read more

For some reason the fries at this location always taste bad regardless of time of day.

Pure dump, in relation to all other McDonalds, and it has been for years. Clearly the owners of this location do not care. If the bathrooms and dining area are this bad, I can only imagine how gross the kitchen is. Wifi stinks, blown speakers in the ceiling so you get to listen to crackling music, bathrooms are worse than an old gas stations, freezing inside, etc. I don't know how it passes ANY sort of corporate inspection, assuming there is one. read more