Order the fish fillet sandwich; was pretty good but small. Did a mobile order and it was ready when I arrived. Iced coffee was decent read more

McDonald's - Caramel Iced Caramel Coffee - Fast Food Near Me - Waltham, Massachusetts

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I find the newly reopened McDonalds to be an upgrade from what it was before. It is definitely cleaner and ordering pick up has become much easier. I didn't dine in so I can't speak to my experience eating inside, but I like how I'm able to order through the app on my way (almost always there's some deal on the app too!) and then pick them up seamlessly without interacting with anyone. Though, would definitely skip the iced coffee if you can make it at home or get it elsewhere. FYI - I was grossed out by the review about finding rat tail in their fries, but a reverse google image search shows that this was in a UK location from ages ago. Hopefully that puts you at ease if you did eat here before or are planning to visit Waltham's McDonalds in the near future. read more

McDonald's - Filet-O-Fish - Fast Food Near Me - Waltham, Massachusetts

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Gonna write this up before the new building opens. I never give 4 stars for fast food and this location prior to its recent closing to rebuild was tired. Often you will find a few homeless folks sitting around inside drinking coffee and often there's a shopping carriage sitting on the curb outside. So why the 4 stars? I appreciate the fact that they actually allow these folks that are less fortunate than others to spend some time inside warming up or cooling down. Also, the drive through gets crowded but it moves quickly. I only get the occasional breakfast here and of course the app can be frustrating but the people that work here at least in the morning are very hard working, always get my order correct (even if I make a substitution) are always friendly and smiling and the food is usually consistent. I hope the same crew comes back when they reopen in a few months. read more

The service was HORRIBLE. The food was fine and all but I ABSOLUTELY HATED how we were treated. Me and my mon aren't native in English so we asked for more clarification, but she just ignored us. I wouldn't normally give a 1 star review to a McDonalds (like a 2 star or so). read more

my dad found a rat tail in his fries but ate it anyway (hes in the hospital now). food staff said not their problem. and my dad is very sick. read more

McDonald's - ew - Fast Food Near Me - Waltham, Massachusetts

Good experience here, got something to eat. The ordering process was fast, friendly and the food was warm to the bite. It's funny to me when people really put down fast food restaurants, but we need to keep in mind that fast food places are to get food quickly and cheaply. The people working here are not paid big salaries, so our expectations need to be measured. This was an experience similar to other McDonald's I have been to. read more

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Oh hi Nury. Noorie. Nori. Nyuri. Whatever your name is. This one's specifically for you. I came in, ina fine mood ordered breakfast and mark it for table 1 as default as I always do cause I don't go looking at the table number or have them memorized before I order. I sit at random table and wait for food. Noory brings out food, apparently headed to table 1. I stop her and let her know hi. That's my food. She gives me side eye and says she's gotta deliver it to table 1. Right off the bat, she's irate with me. I sense that so, I tell her firmly. That is my food. She begins arguing with me about how I'm not at the designated seating area for that order. I'm about to lose my shit. I can see exactly what's on the plate. I even had to bust out my receipt to prove to her that's my order. We argue. Loudly back and forth in front of other customers. Seriously fucking embarrassing. I don't wanna argue with you people over my food I paid for making us both look like fools. Manager comes out. Angela. She was fine. I got no issues with her. Show her my receipt and she explains when it's busy table numbers are easier to facilitate delivery of food. I look around. Bro. There's literally me and two other people sitting down so that argument does not apply here. She was being rude for the sake of being rude. Had a bad morning Noory? Sorry. But that ain't my problem and don't be taking it out on me cause I'm petty like that and I'll throw it right back in your face. I wasn't gonna file a corporate complaint, but when I was leaving I went to the counter to apologize for how I reacted thinking we could just make up and move on. I genuinely apologize for my behavior and she's like yeah whatever it's fine. Giving me side eye. Excuse me? Ok that's the game you wanna play. You earned this fucking review Nuri. I live and work right along this McDonald's. Pass it every day. Resist trying to eat here but I pass it every single day. Multiple times a day even. I come here for coffee about 4 days a week but now it's fucking zero. On top of that. This location has a serious lack of English speaking employees. Know how many times I've had difficulties ordering or watching someone else at the register speaking perfect clear English and the person at the register can't understand a damn thing you're asking for. McDonald's is poison. We all are aware of it at this point but we eat here for convenience. I needed a reason to quit eating this literal garbage. Thanks Nyurie. Noorie. Whatever the hell your name is read more

It is a McDonalds with room for improvement. There is a drive up window, ample on site parking, restrooms, and the typical McDonald's menu and infrastructure. The staff are inconsistent in service, items missing from the order are not uncommon, and condiments are not always provided with a smile. The latter is a simple fix. As one who worked at McDonald's for a number of years, a polite greeting and salutation is a easy way to ensure a better visit. The restaurant has a moderate level of noise. The food is typical McDonalds. I will likely stop by again and look forward to improvement worthy of a great review. read more

Oh jeez this food was freakin delicious. My friends picked some up for me cuz I have COVID and, I swear it cured my COVID. Someone put this stuff in a vaccine cuz after this food I'm healthy as a horse! Great service too read more

I wish that they can give like the afternoon food but they said they don't have any it is bad just like breakfast is over when still morning

This restaurant is a joke. I went there and placed a simple order of french fries and a drink. I waited outside in the curbside pickup area for 20 minutes and nobody ever came out to give me my order so I left. When I contacted the McDonald's company through their online form to request a refund for a payment that never should have been processed, they put me in touch with the store manager, Dossy Malone, who did absolutely nothing to help me. Dossy claimed that I needed to come into the store and speak with her if I wanted my money back -- as if I have nothing better to do with my time. When I replied directly to Dossy, she apparently chose to ignore me since I never heard back from her. There is no reason why I should have been charged in the first place since they never completed my order, and there is no reason why they cannot issue the refund back to my credit card, or in the last apply a credit to my mobile account for a future order. There is a Wendy's right across the street that provides excellent customer service, not to mention lower prices. I'll be taking my business to them from now on. Thank you for nothing, Dossy. read more

Only ever picked up a couple of items since I live close by, hamburger is okay, a bit small. Fries is great! Never had any issues with service, though the location is a bit awkward to get in and out of . read more

It was an ok experience as far as McDonald's go. I ordered Uber Eats from here when I was on vacation in Boston. My family came home late from a tour that was supposed to include dinner at Pilmouth Plantation... but that didn't happen. We just needed something to eat as we had an early day the next day and didn't have time from breakfast. Food was a bit tepid in temperature... not the greatest experience when eating at a McDonalds but sadly not the worst I have had. read more

Be aware of this place you are going to get charged for 2 different orders, when I checked for how much my son got charged my surprise it was the second other was more than the original one, Manager Dossy Malone wasn't nice to us she laughed at us and she said still pending and another person complained by phone before us because the assistant manager asked me if I was the person who called, be aware of this place worse customer service and I will comeback tomorrow if I get the charge for the second meal, is not about the money I feel like she didn't treat my self as she is supposed to be, just be a Manager Dossy if that's your real name. read more

Second time I've gone before 11am for breakfast and told they are only serving lunch (and today was there at 10:42!). Not sure if it's just laziness or what but it's annoying to know they aren't telling the truth. read more

I entered the Drive thru wanting to taste the new Mighty Wings. I had in my possession a coupon for a FREE Quarter Pound Burger received from Coke Rewards in exchange for points. The coupon was expired, but it had been sent late due to a mix up in the Rewards order. While this was not McDonald's fault, when I asked what to do with a coupon with so little time to redeem, I was told by Coke Rewards via email that most McDonald's would honor the coupon, just do not use it for just the burger and not buy anything else. I let the order taker know that I had the expired coupon. I placed an order for Ten Mighty Wings, Fries, Drink AND the Quarter Pounder Deluxe. The total came to ~$20 before the coupon. I drove around to the window and handed the coupon & my credit card to the clerk. Over the next 30 minutes they decided they could not accept the coupon, but they charged me for the order, refused to cancel the order, wasted much time finally issuing a credit, and tried to keep the coupon anyway! There was a gentleman with a long ponytail who was in charge and took over for the window clerk. After much discussion he finally returned my credit card with a REFUND receipt, but he did not sign or complete the form, as is required to do so. When I asked him to do so, he refused telling me it was not necessary. I politely asked him his name and he refused to give it to me telling me it was none of my business. Thus he became known only as the man with the long ponytail. I left, still wondering what the Mighty Wings tasted like, but at least I know how much they cost. In all, the McDonald's franchisee waste about 30 minutes of my time, that could have been avoided by simply telling me up front they would not take the coupon, and then by not harassing me during the rest of the process. I still have to check my credit card statement to verify that I was charged the same amount as I was refunded, that the credit was actually made to my card and not reversed, etc. The way this man acted does not make me think I can trust him to have done the right thing at all. I would say that this incident has wasted about an hour of my time. Did I mention that since I insisted they finally returned the coupon and that Wendy's, Burger King, etc are all willing to redeem the coupon. Most McDonald's locations would as well. I did not go inside so I don't know if the complaints people have posted about the location being dirty or food quality issues are valid, but I will never return to find out! read more

McDonald's - The CC Refund receipt that the manager? refused to sign. No copy of the charge receipt was made available. See review for more! - Fast Food Near Me - Waltham, Massachusetts

Horrendous customer service at this McDonald's. Walked in there to workers screaming at each other behind the counter. The managers are rude and unpleasant. I get this is a fast food place but wow, come on.. Also the fries were old and tasted as if they'd been refried. (It's only 3:30pm on a Sunday) Sooo bad. Never ever coming here again. read more

Prices have gone up. Drive thru screen is broken. New staff, very rude and unfriendly; with the exception of a woman who usually works in the morning handing out orders at the drive thru. Smokers hang around by the door, and block the drive thru all day long. Occasionally will stick a note up on the window during prime time saying they're closed for a while. If you're not in a hurry, & craving breakfast or a quick lunch, I'd suggest visiting Joseph's two, which is next door, and skipping this McDonald's! read more

i made an online order and they got it wrong i asked for no mustard because im allergic to it and then i asked for no pickles and no onions just cheese and bacon and they give me everything but what i asked for and my burger was cold and raw still frozen in the middle i called and made a complaint but they brushed it off and said you have to pay for a new one but this burger looks so disgusting read more

Not wearing face mask as you go through drive through. Spent money, now the food is going in the trash. Disgusting.

McDonald's does not have cooks wear face mask while cooking your food Durning crono virus felt sick in chest after eating drive up food wish they would have cooks wear masks I won't eat there until they do .it's scary for people read more

Worst mcdonalds ever. I came around closing hour, ordered a number one, a mcdouble, and a machicken, they left the mchicken out, I spot checked the guy at the window, he argued with me, told me to circle around to get the mcchicken, when I circled around leas than a minute later he said "were closed" and refused to give me the mcchicken I paid for. read more

Worst customer service at this location. Used to be my go to place but not sure if management changed and now they always get the order wrong and argue with the customer that the order was placed wrong. Never going back to this location again. read more

After reading the reviews and having a few late night snacks, I am done with this place It is overall GROSS

Once upon a time, in Waltham, in 2012, I lived with an unemployed roommate on the street which abuts this most prestigious of Culinary Marvels. Unavoidable, every morning I would be forced to pass this fricken McDonald's, which would stand stoically to my right and glower at me with milkshakes in its windows and a faint scent of fryer grease wafting from its not-so-invisible air vents near the drive-thru window. If there was a snowstorm, only the drive-thru would be open--not the restaurant itself--which is still puzzling considering that cars were actually banned from the roads on such snow-filled days, and so we would have to walk over to the drive-thru window (pretending that we're driving cars--duh), to be briefly informed that we are NOT driving cars, but really just pretending, so she wouldn't even serve us. The gall! Anyway, so this place is kinda dirty and there are always these loud beeping sounds that they never seem to hear coming from behind the counter, and there's this stone-faced manager with a ponytail and mostly a bunch of teenaged kids trying to get away with stuff before they get caught. Also, they don't know what "for here" means. read more

Okay, I have got to say it the employees here have gotten significantly friendlier! That nation wide push McDonald's has going on is definitely working at this location. I generally come by some mornings for the $1 Medium Ice Coffees. Okay well, maybe sometimes I happen to order a hash-brown as well, what can I say impulse control is hard at that little drive-thru screen. There never fails to be a long line in the drive-thru but they usually tend to get through it pretty fast. The coffee is it or miss it definitely taste great one day and not so great the next but, for a dollar I'm not too bothered by it. read more

We were walking by and saw the 49 cent vanilla ice cream promo sign. Our feet began to walk towards the door as our mouths started to water. 7 vanilla ice cream cones please! That comes to $20. What??? Just kidding. It's $3.43 plus tax. Talk about a manager with a personality! If I ever want to work for McDonald's, I would consider this location. read more

Just plain bad. Attitude problems from the employees. Oh and get this you have to have a token to use the bathroom. Which is even harder because they won't give them out unless they actually know your going to the bathroom for bathroom "things". Manager claims it last because of "strange people". The hell? read more

Fries are not fresh. Staff are very unfriendly. Very dirty inside. Really disgusting place!

I placed a mobile order tonight on the McDonald's app and stopped to pick it up in the drive thru. Everything seemed fine until she told me I hadn't paid - I had paid on the app. Stupidly, I gave her my card assuming something had failed to go through. I checked the receipt and my phone while waiting for the food at the pickup window. I asked the guy to help me sort it out - he didn't understand. I then showed the manager - she saw the charges from them on my phone and the mistake on the receipt (I had also been overcharged the second time). She told me they couldn't reverse the charge to fix it and that I would have to call my bank. What? I had no choice but to leave, hope I could sort it out later, and leave feedback here in the hopes you won't repeat my mistake. Avoid the joint! (Luckily I have the receipts!) read more

Inside service is slow, usually only one person on the front and everyone else on the drive through, would not recommend eating here if you want to walk in. read more

9 pm at night with a long line in the drivethru and 5 groups ahead of me and multiple groups waiting for there order inside. Why the waits? After I order I realize they are all waiting because there are no french fries. Manager is only cooking 1 basket of fries with lines of people. When I get my fries they are super hot and cannot eat them and they are under cooked read more

This place is disgusting! And that's an understatement! I normally blame the patrons, but that's not the case here. The dining area is always dirty, people leave their trays full of trash on the tables when they leave, I would love to say it's their fault, but when I go to throw my trash away, I often have to push the trash already in the box to keep it from falling out. I don't want to touch other people's waste. The counter is cluttered and not well designed at all, there's no place to stand to wait for your food so the cashier can take another order, especially if there are 2 register's working. the drive thru is slow, and will argue if they get your order wrong. Not to mention the clientele is mostly rude loud kids who don't buy anything ,but like to make spit balls The drink area has bigger spills then BP did in the Gulf. Bottom line, go across the street to Wendy's. read more

No.... it is not open 24 hrs! Now I am hungry as hell and just because of the listing of this restaurant, I am here 10 miles away from my home, clueless(not really as I have fking gps) . I hate this useless postings of 24hrs! read more

This place is driven by pirates who screw you where ever they can. If you ever use the drive through, check your food before you leave the premises. Happened more than one time, actually regularly that only parts of the purchase are in the bag. And if you ever drive out missing an item, don't bother calling them for a refund. I tried 3 times and some bogus manager tells you it's all set but you will never get your refund in store. Disgusting place makes me wonder what other opportunities they found to skim their customers. And all that happened over the course of a year! Don't visit this store! Seriously! read more

For a McDonald's drive thru it was pretty fast and food was hot. I guess that's not saying much, but it's exactly what I was looking for.

Fries tasted old, not fresh. The whole restaurant looks run down. There is an enclosed "office" in a section of the dinning area. I have never been to a McDonald's that has an office in the eating area. The ice tea dispenser cover is partially off. Feels Iike the store is stuck in the 1990's. So when a store looks old, the food doesn't taste good. What else does it have to offer? read more

Worst McDonald's I've ever been to. Waited 12 min in line. No one answered at the menu so I drove around where the cashier tells me sh can't take my order and to drive around and get back in line. Mind you it's lunch time. So I went in where there was none in line and ordered. I always order well done fries since I was 5. These people act like they never heard of it then gave me regular soggy been cooked old ass fries. Manager came over and was a real piece of work. You can tell she's super miserable with her life like its my fault she has a career at McDonald's... Way to treat the customer like crap. Ps through out this whole transaction I was trial nice and the cashier that helped me inside was very nice. I'm just making sure it's noted that the manager on duty is the real waste of space here. And if anyone's curious I'm writing this while waiting for my fries. Epic fail mcD! read more

their usually very fast but i went through the drive thru. don't think they have enough people working the shift and i waited in line for 35 minutes for a burger and some nuggets. so yea their usually fast but they were just really slow. i think they need to get more people working the night shift. read more

Great breakfast stop right in Waltham. Easily located and a great manager. Walked in and right away someone held the door for me and the manager was there with a smile and greeted me with a hearty good morning and how can I help you today. You know your in a good McDonalds when the manager has time to take your order. That really is the deal breaker for me. Really makes the morning better. Great service clean facility and just a fast all around great place for breakfast. read more