I order the Mcrisy combo and the burger was all the burn and there was any fries and the ones that were in there were burn and then I ordered a coke with my combo they gave me dr. Pepper and the ices was half melted read more

Ordered curbside while i was 10 min away from mcdonald's thinking it was gonna be ready when i arrived . put my curbside number in my app and had to wait an extra 20 min and ended up just going inside to get my order read more

I just went through drive thru on 9/24 before 4:30 and I asked the girl to upgrade my drink (she didn't) she was rolling her eyes, then I told the manager at the 2nd window and he didn't care or fix the problem.. he closed the window & had someone else give us our food. They were very rude, terrible service & unprofessional!! read more

This McDonald's seems to have a lot of issues. There are two lanes for the drive through and for some reason they aren't able to take orders in order. Today 4 cars had their orders taken while the lane I was in got passed by. Then, the bag of fries was about half full. I only have a 30 minute lunch so depending 19 minutes waiting for good is irritating. The McDonald's on Cherry at Prosperity does not seem to have all of these problems. I try to go there, if I can but sometimes I just font have enough time. read more

They sold me unsweetened tea then told me it would be a 10 minute wait for the new sweet tea but it took 20 minutes and it wasn't even SWEET they gave me sweetener packets instead read more

Mc Rib time!!!! It's finally here and it was good. Brought back memories from the past. Now I am good for another year. It's not something I would order often but once a year is enough. read more

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This is a very good place to eat, In fact I eat here at least once a week and they always have the best sprites

Insanely poor customer service. They deserve zero stars. First of all the person at the register saw me standing RIGHT in front of him (young probably teenage boy) and completely ignored me to go talk to his friends that came as customers. 1. DO YOUR JOB before talking. Then I asked him for water and he said he'd get me water but then walked right past me to go talk to his friends AGAIN. So I got ignored twice. Then when I got the order I simply asked another employee for water. It is 105 degrees outside I should be able to ask. Then they started talking in Spanish. I'm not a fluent Spanish speaker but I can catch on to some words. The same little boy who ignore me called me a Cochina and they all laughed while some of them looking RIGHT AT ME. And yes I'm going to pull the race card because I'm the only black individual there and yet I'm the only one there treated that way! UNACCEPTABLE. I hope they all get fired even the manager for laughing and such horrible behavior. I shouldn't be called names for simply existing and wanting WATER. read more

We went to McDonald's today and we were missing part of our order and we had to get in the drive tru line again and once we got to the window the Manager never apologize she pretty much threw the bag at us worst customer service ever will not be visiting again in times were restaurants are loosing money I would think they would want to keep their customers happy read more

Been going there for my late night study session coffee. The customer service is always great. I'm sad to see this and the other location on Prosperity have such horrible reviews. I order through the app and they are fast at making it once I get to the drive thru. They had to make a fresh pot the last night I went but wow was it great! read more

Guess what mc Donald's has new buns on the big mac ...there nasty and dry even the secret sauce cant help it I love big mac's but this one today convinced me .no more big mac's it was like cardboard the bun had no taste its dry .I know everyone is cutting back but really ......why do this to us now arent we going through enough without adding to it.....some bread is dry some buns are dry these are BAD!!!!! It suck the moisture out of the lettuce..That's Bad. read more

Horrible experience ! They got my order wrong twice... I ordered a #6 grilled with a medium sprite, my sprite tasted like carbonated water so I called to let them know their machine wasn't working. I then realized that my Artisan meal was wrong as well. I had ordered a grilled and it was crispy. I then drove back and had to go inside! I let the cashier know that my order was wrong and that I had called prior to that due to my drink not being sprite. She gave me a new order with the same cold fries and the gentleman working the window upgraded my drink to a large. I then arrived back at my job when I noticed my meal was just buns, grilled chicken, and old lettuce, and my large drink was still the carbonated water! No manager stepped in nor was I asked how they can fix my order! Just very disappointed with both of my meals and for the price I payed! read more

I come here for a drink from time to time. If their lobby was open, id go in. it would be faster I'm sure. I don't understand why there are 2 drive thru lanes with seemingly only 1 order taker jumping back and forth taking orders for both lanes. I worker at a 2 lane drive thru for McDonald's when I was younger. It's not hard to have two order takers. That's literally why the drive thru was designed. They are very slow for this reason when the point of this design is to move cars through faster. read more

It is total BS how they take forever to make your food!! It is a called fast food for a reason not to sit in the reserved and wait 20 minutes for your food!! It's so ridiculous that they make you wait so long and can't even prepare your order correct!!?!??it's always done sloppy I can say this MickyDs SUCKS!!! read more

I am leaving a review especially for the shift manager/ supervisor/ or store manager whatever you were. 2/4/22 @ 11am You were/are so unprofessional. The chunky one with those clumpy eyelashes and heavy makeup. I really hope you get fired and everyone that has worked with you gets a chance to get retrained if you are the example then that's McDonald has failed. That's why you guys have horrible reviews and I hope that the corporate owner of that facility sees these reviews and see that you are most likely the problem. read more

Absolutely the worst food and service I've ever had at a McDonald's in my life. Pulled up at 11 PM on my way home from a meeting and wanted to order some breakfast. Ordered two sausage McMuffin with egg in the drive-through and the lady tells me that they just took apart the egg machine and that they have no eggs. All it is is a panel of circles that they crack eggs in to on the griddle how hard is that to clean and put right back on the flat top??? And by the way they serve five different types of eggs at McDonald's so there were options but she said none of them were available. So I flip the script and got 20 chicken nuggets got home and first one tasted like they were full of cold grease. Nasty!! So I threw the entire pack away because I wasn't about to drive back to the restaurant at midnight. And they don't offer refunds. read more

Super slow they take forever to give you your food in the drive thru ... when I finally got my sandwich the bread was burnt and the chicken was undercooked I spit out my bite and threw it away as is and after waiting 20 mins in the drive thru I didn't have time to go back and have them fix it. Horrible experience read more

I arrived at McDonald drive thru at 10:28 am ... I was told that they weren't serving lunch until 10:30 am.. dumb asses! It's like by the time I finish figuring out what I want it will be 10:30. I literally had to drive all the way around and come back to the drive thru to Order a kids meal. Finally once I received my order of course it was wrong. Idiots I swear. Beware of this McDonald apparently they only employ intellectuals. read more

I'm not sure what the problem is but the last few times we ordered from the drive-through of this restaurant, it's taken nearly half an hour to get our orders! We eat out every day so we visit this restaurant frequently. I understand the wait when it's busy but when you're only the third car in line it shouldn't take 25 minutes to get your food! And it might be tolerable if the wait was for fresh, hot food but........that's never the case. Yesterday we just asked for a refund after someone who placed their order after we did, got their food first! We went to A & W and the food was hot and delicious. And McDonald's is wondering why they're not making any money! Do yourself a favor and go somewhere else. read more

Every time we come for ice cream they're down. So we call and get the green that their ice cream machine is on, then we go to order some Mc flurry's and now they're missing ingredients! Lazy workers don't ever want to work. Need new management! read more

Everything was great except for the accuracy of my order. To me accuracy is everything. they were fast but I ordered a hamburger plain with only onions. When I went to eat my Burger on the road it had ketchup instead of onions. This made me upset because it was me meal for the night and it was ruined. At least it fed my dog! read more

Just dont come here. The service is horrible! You can order 40 dollars worth of "food" and you only get one sauce everything else you have to pay for. The employees are so rude! read more

Husband & I used the drive thru this morning around 8:20 am. One item we ordered was a large French vanilla iced coffee. When it came it was bitter, very bitter. My husband asked the person at the second drive thru window (the manager) I didn't catch her name, if she could possibly do something to make it less bitter. She very rudely said " So what do you want me to do? He said I don't know ad some vanilla or cream whichever you use for it. She said she had to charge him unless he used their little coffee creamer packets. Wow!! They make your order crappy then when you ask for help fixing it they're rude and want to charge you. Definitely not the McDonald's I remember as a child I wish I didn't have to select a star at all!! read more

Had the chicken strips last night they were like cardboard under a heat lamp all day petrified, I could not eat them no flavor and the chicken was of the lowest quality will never order the strips again~ read more

Terrible service, I stood in line for at least 10 minutes. With only two other customer ahead of me, and they'd gotten thier order screwed up. Along with other customers coming back to the counter to have their orders corrected. Lots of employee socializing and procrastination. Not good. read more

One word to describe this McDonald's, "shit". Sorry for the bad word but I had it with these dumb kids working at this place. I order 3 triple cheeseburgers with 2 medium fries, and get 3 double cheeseburgers and 2 small fries. My childhood of McDonald's is forever lost. I don't see how it's so hard to read simple orders and mess them all up even tho you were standing in front of the customer taking the order and typing it in. McDonald's fix your messed up fast food joints, because people with no job experience shouldn't work for such a big name and can't take the job seriously to provide good services for the customers. read more

Fast food restaurant's are usually hit and miss, but this particular McDonalds has the worst and slowest service. Very few food preparers which leads to long lines inside. Those taking the orders seen to get the simplest orders incorrect and have to have a supervisor fix it. Waited 20 minutes for 2 hot chocolates only to find out they threw the ticket away. The person in charge could have cared less at the mistake and gave me 2 lukewarm 'hot' chocolates and no whip cream. Never apologized for the mistake as she was too busy carrying on a conversation with another employee. Think I might avoid this place in the future. Oh and is always dirty inside the few times ive been there. read more

We went to the drive thru and the truck in front of us was just having a conversation with someone through the speaker for a few minutes. We get right behind him after we order at the pay window and its just us two vehicles there and thats it. He then has a convo with the cashier at the pay window for a few minutes. He pulls up to the pick up window and stays there conversating with the worker for a long time. We finally get to the pick up window a total of 15 minutes or so later. There's a line all the way back to the speaker now and the worker asks us to go back around through the drive thru because they're waiting on the fries! These workers had no regard for their customers held up the whole drive thru just to joke around with their buddies who came through. I will definitely never eat here again. read more

Slowest service ever. Waited 10 min for a coffee. You wait to have your order taken. Always low on staff. The managers don't even care about service. Some of the girls from the morning are really good employees, I hope they find better jobs soon. read more

Took so long to get to the first Window, not to mention I needed to add and change my order when I got up there. They were so rude about it!!! where is the customer service? The manager was really nice, so that was my only plus! read more

I came here for a smoothie got to the drive-through and there's a sign posted saying their drink machine again is broken. Now that they have a double drive-through I'm stuck in the drive-through for 30 minutes because they couldn't post it in a place you can see before you order read more

This McDonald's on cross st. TULARE. ..ther icecream or milkshake machines always seem 2 be not wrkn...who is the manager of this place...why is this always happening ??? Everytime i go ....not that often but wen i do....its total waste of time....everything always broken or ther out of sumthn..... read more

Had to wait 30 minutes to get my freaking food also didn't get my nephews happy meal had to wait another five minutes. And if that wasn't enough they didn't even charge for my grandfathers 20 piece chicken McNuggets. I wish I could give this place a zero star. This place is a piece of crap don't come here. read more

THATS NEGATIVE 5 STARS FOR ME THEY NEED A 0 BUTTON uncooked sausage egg and cheese sandwiches nasty nasty nasty and to top it off they were so rude and took forever wasnt even anyone at the first window so we went to the 2nd one and then she said we were supose to pay at the first one but we waited 5 whole minutes and nobody was even there!! Then the rude girl tried to give me a open custy choclate milk and got mad when i said its opened i would like a new one she slammed it on the counter and got more of an attitude so when she handed me my last bag she threw my fried upside down so they were over the bottom of the bag with the salmonella filled egg sandwiches grooooss and she didnt give me my drink and sauce i asked for completley ignored me the worst service ive ever recieved ever!!! I HAVE PICTURES AS PROOF ANDLONG WITG THE RECIETE read more

Believe the reviews it sucks their night crew can't even make their food right. Only their Drive Thru is open at night and you can tell it's a mess inside and outside. This is literally the worst McDonald's in Tulare. Don't go to this place read more

Says they're open till 2AM got there before 1 then they say "we're closed" with an attitude after I pull away three cars enter the drive thru and get helped. This place is a joke read more

This is the best McDonald's in tulare they always get our food right and the employees are very friendly

So very slow it's crazy. I have been here a couple times when it was not busy at all - just me and maybe one other person - and still have waited for 10 minutes for a couple items. The employees are also always talking to each other while taking my order/money, laughing or yelling. I've seen both read more

I went into the place because the drive thru always takes too long. I waited 25 mins for chicken sandwich and fries (no drink). I can only blame myself for going there and enduring the wait. This place has serious issues with wait times. If you go there don't get mad at the workers. The mgt and maybe owner are not scheduling enough help to serve the customers properly. Cutting labor to increase profit is garbage read more

Terrible service January 4, 2016, 2:30 p.m. the restaurant was unkempt the floors were dirty with food and discarded receipts. The young lady who took the order was uncertain of what she was doing. At one point she took her cell phone and began to record one of her fellow employees (prescription glasses) as customers waited in line. As I sat waiting for my order, I watched as a female transient walked in and began to solicit customers in line for change with the cashier clearly aware of what was transpiring and nothing said to discourage such behavior. One of the employees a young 20 to 23 year old Hispanic male with black frame prescription glasses just seemed to roam the restaurant and took two breaks which involved sitting with a fellow co-worker and then going out to the parking lot with another co-worker as they sat on the trunk of a vehicle to have a cigarette break. Totally unprofessional. As I exited the restaurant the same female transient and male friend were just outside soliciting customers for money. Suggestion fire everyone and sell the franchise because it isn't going to get any better. read more