It was okay for McDonald's, not overly friendly. But the food WAS hot and my breakfast burritos tasted good. Can't really ask for more than that from McDonald's haha. They haven't opened their dining area, so don't expect to just be able to run inside and go to the restroom. There was even a big sign across the entry door stating they "don't have public restrooms." We didn't have any problems with this location except that we had been driving for a few hours and needed to take a rest stop, ended up having to go somewhere else. But no biggie. read more

McDonald's - Weird times - Burgers Near Me - Trinidad, Colorado

Oh my God! I have never been so notoriously abused by a fast food worker in my entire life! I went to pick up my mobile order and I asked for ketchup. The cashier immediately fired back "we don't have any ketchup." When I looked in my bag, I had pancake syrup that I didn't need it because I ordered the big breakfast. I paid for their buffalo sauce and when I asked her for it, she gave me picante sauce. I then said that I paid for it and she told me "well you should be more specific." There were other people who said she was rude to them as well. Fortunately, the food was fine, but gosh, I would definitely not stop at this one unless you wanna have your head bitten off! read more

I guess when ordering something with cheese you gotta ask for the whole slice or they give you this! read more

McDonald's - Burgers Near Me - Trinidad, Colorado

This was the slowest fast food experience I have ever had had. Waited 15 minutes for someone to take our order. Then another 15 for our food. They couldn't get the order right. Ended up leaving. It was so bad that instead of stopping in Trinidad for breakfast quickly the next morning we just ate MREs. read more

I recently visited McDonald's and was surprised to see green eggs on the breakfast menu. The color definitely caught me off guard at first, but they actually tasted pretty normal and fresh. The staff was friendly and explained it was just a fun seasonal item. The restaurant was clean, the food came out quickly, and overall it was a funny and memorable experience. I'd probably try it again just for the story. read more

I believe this was the worst McDonald's I have experienced. Now I see why the low ratings. According to a local, the owner has another location and it gets all the attention because it's a college town. And it's always like this. We passed through 5:45am this morning headed south. The lobby was not busy. The bathrooms had no toilet paper. When the employee was told she said she knew. The kiosks were closed, no one at the register. Two employees were talking about personal issues. I stood there and waited thinking it would get their attention instead I have to interrupt their conversation for me to be waited on. The food took 30 mins & was lukewarm. It looked like there was plenty of employees running around in the kitchen but no direction. All I can say is we will not be back. read more

I've been to the Trinidad McDonalds numerous times over 5 years. This is the slowest McDonalds I've ever visited in 55 years. read more

Definitely the weirdest McDonald's experience I have ever had. We had no problem getting our food out quick after ordering on the kiosk. Unfortunately, they were out of almost every sauce and cookies. However to make up for us not getting the cookies and sauce we had ordered they gave us complementary fried pies and McFlurrys. The floor was pretty disgusting throughout the entire store, but the food was solid. read more

Great service, employees were friendly and chatted with us, food was hot and delicious. I was definitely nervous to come here bc all the bad reviews but I had a great experience read more

Not a huge amount of food choices in Trinidad, CO. It is mostly fast food and just a few restaurants some of which were not open because of the holiday. McD's was empty and open. We stopped for a quick cheeseburger, spicy chicken and ice cream. Not the most healthy but fills the hole in the belly. Staff taking our order were very nice nice and professional. No complaints there. Free parking and WiFi. read more

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Horrible customer service did not answer us at all, treated us as if we were below them. The tables were extremely dirty and there was a bad smell. We ordered 20 chicken nuggets- they gave 18. Overall terrible location and experience. read more

Food seemed alright. Just stopped quickly on a road trip to grab some fries. Service was expected for a McDonalds. But my main complaint is the bathrooms were disgusting and none of the tables were clean. And the trash cans were full and almost overflowing. If I wasn't in a hurry I wouldn't have stopped here and gone anywhere else. read more

Worst run McDonald's I've ever seen. Will never come back. Also very dirty and not fast food. Fries over cooked because workers don't have a clue. Ordered a shake and took 30 minutes to get. Lady was screaming at people just a second. Over and over. read more

the food was hot and juicy and I got my food in a couple of minutes. the staf was vary friendly

Stopped in about 6am on 9/5, men's room was absolutely disguising. Feces soaked toilet paper on the floor and my shoes were sticking to the floor. Urine was solidified on the bowl under the seat. The table we sat at was dirty. Both sets of glass doors leading in were grimy and dirty. I opted to not eat my breakfast and try my luck in Raton. The female in our group did say the ladies room was nice though. read more

Restaurant is very clean and updated. Food came out quickly and fresh the bathrooms however we're missing toilet paper and messy. Baa baa baa da da more toilet paper read more

Worst McDonalds I've been to. Stopped for lunch 11/15. Waited 10 min for food--fish sandwiches were substandard, apparently no tartar sauce (?) so they just had mayo on them. Not very hot. Fries were hot but not good. Don't waste your time pulling off I-25 here! read more

This establishment refused to let my partner use the bathroom even after they purchased food because they are non binary. Disgusting that this type of behavior is still happening in 2024. Called the manager and he did not even apologize or act like his staff did anything wrong. read more

They forgot to give me a chicken nugget. HOw hard is it to count to 4....my kid is the one who noticed thats a 2 year old

Would we recommend...,NO .... Took 27 minutes to get a large coffee and a McFlurry to go. All counters and soda area were filthy.

Filthy bathroom. No TP in stall. Dirty Kotex on floor. If the bathroom is that filthy, the food probably is too.

This McDonald's location is difficult to get to because you have to drive through a slight residential area before tucking under 25. That's if you're heading southbound. Reviews for fast food places can swing wildly but this location always has the best hash browns and best breakfast service. The hash browns are always hot and super crispy. Even the breakfast sandwiches are great! We only have been through drive thru and the experience has been wonderful each time. Navigating the roads to get here is kind of a pain but you get rewarded with an amazing meal. Fast food isn't the best option but when you're on the road for a very long time, it is a welcomed stop! read more

Came from out of town, just needed something to eat. Great customer service, got our food quickly, very friendly staff.

After 12 hrs of driving from TX, show up here expecting a nice warm meal. We walked in @11:25PM(they close at 12AM) and we heard the lady at the counter grunt and the same for the cook guy. The counter lady explained that they were done making fries and that the burgers were fair game. We walk over to get drinks and all the lids were out. All of their soda tasted disgusting! There was a huge spot of spilled soda right in front of the machine and every table you would walk to was dirty. I'm talking about old crusty pieces of lettuce glued to the table dirty. This place is a sad excuse for a restaurant. The owner deserves to fire the entire staff and have a sit down with them to evaluate their life goals. THE worst team assembled since the 2017 Cleveland Browns. read more

The absolute worst customer service ever at any restaurant I have ever been to. They will not take your order, they just ignore you until you realize you need to order at the kiosk. When food is ready they call you number leaving your food on the counter and run away so they do not have to interact with you. They forgot my drinks. I tried to get there attention by saying excuse me as any of the 5 workers passed by. I resorted to waving my arms and one of the cooks saw me and said something to another worked he shrugged and went in the back. After I got the attention of one of the other workers and told him I was missing coffee and OJ he disappeared around a corner without a word. A gal came around a corner (she looked like she could be the manager) put the drinks in front of me with no eye contact or saying anything and walked away. Sausage McMuffin, egg undercooked, muffin was not toasted Pancakes, they had been sitting a while as the edges were hard and the center undercooked. read more

Terrible asked for hot avd spicy McChicken and was asked if I wanted it on biscuit or waffle neither would wk and she got mad. Be a long time before I go cack. read more

Went McDonald's today waited 30 minutes in drive through only to get half cook burger. Got all the way home before we noticed or I would of took it back read more

McDonald's - Burgers Near Me - Trinidad, Colorado

Me: Hey can I have a breakfast burrito with lots and lots of cheese in it? Employee: Lots of cheese? Me: Yes Didn't put any cheese at all on my dry ass burrito. Thanks McDonald's read more

Had breakfast here during Memorial Day weekend. It was super crowded with travelers but they were pretty quick to hand out food. Our clerk (KS #2 ?) was super friendly and had a great smile. Store and bathroom clean! read more

Garbage. Black dirt under all fingernails Takes my order Then cleans floor with a rag Picks up the rag Then makes fries and hands me the bag Then procedes to pull the food out of the bag cuz I asked for extra tarter and he so brilliantly put "no tarter" I said thanks but no thanks I'll take my money back instead They were dumbfounded as to why in the world I would not want to eat their food I'd rather starve read more

Darrel P, If you read closely, my review said the bus was arriving as we were leaving. It wasn't there to impact the service during the time we were waiting. Good deal for implementing SCREAM. I hope it helps ---- Addendum Darrel P., Your response doesn't address the point. The charter bus arrived as we were at the window. It wasn't the cause of the slowdown. Had that been the case, I would have completely understood. I tried to convey that point by stating they were walking in. We all goof up, but maybe you should read instead of skimming over the reviews before you play it off as an unreasonable customer. read more

The drive thru situation is a nightmare. Making two lanes blend into one causes such a headache. I watched 4 people in the second lane order and move forward while the lady ordering in front of me was too timid to cut in like she is supposed to. I'm so angry and hungry y'all have to figure out something better. read more

DO NOT go to this McDonald's!!! A legally blind man with a guide stick came in after I was done ordering and the lady was so rude to this poor ole guy. He couldn't see good enough to swipe his card and the manager who was working the register refused to help him. When he tried to sit down and eat, instead of politely informing the gentlemen that the lobby was closed, she immediately raised her voice telling him he had to get out and not even him a chance to speak, just kept being especially rude to him. Boo to you miss rude McDonald's manager lady!!! If I could give your store negative stars I would. read more

I will never stop at this Mcdonald's again. I had to go through the drive-through three times, and my order is still messed up. The roads are bad, and I almost had a wreck. I didn't even go back through again. I just threw my order in the trash. This is very disappointing. Thank you, Mc Donalds, for the waisted $25.00 for my family's meal we didn't even eat. read more

Women's bathroom is filthy and there was only one roll of toilet paper. The floors are also very dirty and sticky. But the food was quick and is hot. But sprite is not spicy. read more

i got 9 packets of sauce instead of 10 i didn't pray for my food because of that sadly... read more

McDonald's - ketchup nuggies - Burgers Near Me - Trinidad, Colorado

The morning shift does a great job !! The afternoon and evening shift consistently doesn't understand how to put together a Cheeseburger. How hard is it to stack 3 round pieces and piece cheese and why are we now forgetting to put the ketchup and pickles? Didn't everyone there recently get boost in their income? Can you act like the professionals you are being paid to be and have the Respect to put another persons food together properly ? read more

This McDonald's management should get training on efficiency and customer service. They never get the order right. They close the bathroom during lunchroom. They spray water/disinfectant during lunch where there is most traffic, getting customers wet and sometimes sprayed. Needs more improvement in customer service. read more

Food is always either cold to where the fries are already I guess you can say "gummy or chewy" we've gotten hamburgers that were still raw inside or the order is ALWAYS wrong!! I'm allergic to dairy and every time I ask for no cheese I get cheese or my kid asks for plain and it comes with everything in it anyway! They're lucky they haven't gotten sued for messing up someone's order who had a severe allergy they need to take that into consideration. When we pay for something we expect it to be fresh (or at least hot) and exactly how we orders it because they're getting paid to make stupid errors while we're wasting money on food that we can't even eat half the time because it's disgusting! read more

This location was awful! The food was normal. The staff was racist. If you're white, you're safe to stop. The trash was overflowing from every trash can inside, outside, and all the staff. The bathrooms were filthy and not stocked with toilet paper. Trash was overflowing in the women's restroom, as well. read more