Decided to give this place another try. First-class friendly service from a young lady named Rain…read morewhen we first walked in - great recommendations and took the time to show us their many sauce options for our incredible burgers! The patties were hand-formed and perfectly cooked and seasoned, the veggies fresh & crisp and that bun. That bun is spectacular, soft, pillowy and had a very nice texture and flavor. Will be back for sure and please let Rain know that her amazing attitude and personality made all the difference!

Burgers are fabulous! Fries are fantastic as well…read more Everything i have eat there is really good food!

First time trying Portillo's and wow -- I was impressed. I ordered a Chicago-style hot dog (no…read moreonions, peppers, or pickles), a chili cheese dog, a medium fry, a chocolate cake shake, and a slice of their chocolate cake. The hot dogs had great flavor, and I liked the amount of toppings. The quality was solid, with a nice snap to the bite. The fries were mediocre nothing special But the real stars of the meal were the cake shake and the slice of chocolate cake. The hot dogs would make my rating a 4 but the cake slice + cake shake bumps my review up to a solid 5! I wasn't expecting the shake to be that good -- it was loaded with pieces of cake in every sip. The chocolate cake itself was moist, airy, and rich without being overly sweet. It had the perfect balance between cake and frosting. I'll definitely be back and making this a regular treat.

First heard of Portillo's at the car show at Reliant stadium a few months back as they had a vendor…read morebooth in the arena and they handed out info about the place. Just been so busy but finally got time to go and try. I will say that I wasn't impressed overall. But I also knew I was going for a hotdog and my friends were gonna order a broiled chicken sandwich. First from outside the bldg looks nice and modern and has a diner vibe. Inside looks diner/retro sorta and plenty of seats inside and outside. Overall appearance looks good. Staff friendly and welcoming and helpful with our questions since first time visitors. My main issue is they are pretty much à la carte. But do have a few combos on a center menu bar. but it didn't list all items or show all items available in combo form. I asked cashier if I had to order each item separate and she said yes. So my hotdog was $3.89, reg fries $2.99 and drink $2.49 so a total of $9.37 before taxes and the broiled chicken sandwich $7.19 so a total of $12.67 ea. Total for all 3 was $37.57 The hotdog had no size choices meaning regular or 100% beef frank or larger size. So the hotdog I got was a regular sized hotdog and the bun and toppings were bigger in size and portion then hotdog. The broiled chicken looks like a half of piece of a chicken patty, very small for the price. Way smaller than other fast food places like a chic-fil-a, Whataburger or Popeyes. The fries were actually really good but I wanted onion rings so when I asked the cashier if they were real onions cut up and battered or even pre frozen but real onion rings and not fake onions rings like BK she said no they are not real onion rings so I passed on ordering them. Once we went to the drink station they were out of sweet tea, and didn't have lids to fit the cups they gave us. I got a soda and then when I picked up our food I saw a drink station for drive thru and asked cashier if she could give me a sweet tea and she did but it didn't taste good at all so I decided to drink the root beer I originally poured. Trash bins were full, my table was clean but the seat I had to wipe down crumbs before sitting down. They had a lot of workers behind the counter not sure why there wasn't one or two in dining room cleaning and taking trash out and restocking drink station. Over all the hotdog did taste ok, but as a comparison the Chicago dog I use to get at James Coney Island with the option to upgrade to a beef frank is way better overall. They really should add an option to upgrade to a bigger dog. The chicken sandwich overall tasted good but very small and over priced. Due to portion size and higher prices compared to what you can get at other fast food places with larger portions I probably won't return.

What a pleasant little restaurant! The chicken is delicious and everyone is very nice!!read more

I had such an excellent experience with another location in Dallas, that my hopes were extremely…read morehigh for another location! And let alone, a new location! This location is right around the corner from me. It's newer in the 99/249 area, so I'd imagine, they'd be on point while everything around them is opening up. I came here for a late lunch around 130/2 during the week. Ordered a kids meal, bc I don't eat a lot, calm down! But 2 piece chicken with a side of fries. Now let me be clear! I ordered the same thing in Dallas and this was not a busy time of day. The tenders were super tiny, and came with mac instead of the fries I ordered and repeated twice! I was already back home, so no going back. But in the order that was repeated to me, she said fries. Anywho, the chicken was so small, and not what I recall from the other location. Yes kids meal, but also, consistency across stores should be the same. The order was wrong, didn't care for the mac, and the gravy I asked for was not in my order either. Will attempt to try again, but if they're competing with what's around them, they should make some quick changes to accuracy and quality of meals/service.

The food overall was a 6.9/10. The double cheeseburger didn't have much flavor. I think it was…read moremissing salt and maybe the patties themselves are not too flavorful. I appreciate the all natural organic ingredients. The chicken burger was decent too, not the best but good. Fries are good. The service was 10/10. The restaurant is 10/10, very clean and friendly staff.

We love P. Terry's and eat here often because the food is usually solid, which is exactly why…read moretoday's experience was so frustrating and honestly really annoying. We ordered online and went through the drive-thru to pick up. When we pulled up to the window, no one even opened it to greet us. Then there was a 10-15 minute wait, which would have been one thing...I understand delays happen. What made it so frustrating was that with multiple employees working, not one person took a second to acknowledge the delay or simply say, "Hey, sorry for the wait, your food will be out soon." That's just basic courtesy. When we finally got our order, the employee handed us the food without saying a word. No apology, no explanation, nothing. We quickly checked the bag and everything seemed okay. Then we got home and realized that instead of fries, we were given potato wedges!!! It was BEYOND frustrating. If fries were unavailable, that should have been communicated before making the substitution!! Customers should at least be given the courtesy of deciding if they want something different instead of just finding out after they get home. What makes this even more frustrating is that this could have been avoided with simple communication and basic customer service. Today's experience was not just disappointing...it was extremely frustrating and honestly left us really bothered. I'm writing this in hopes that it's addressed with staff, because proper communication and basic courtesy should be the standard.

Trill Burgers was a great experience. Outside, it stands out among the other buildings. You walk in…read moreand you are greeted immediately and welcomed. We told the cashier that we've never been here before and she was very helpful. The smashburgers were good and the Trill Sauce made them even better. Their seasoned friends were great. I got the Arnold Palmer and it was amazing! We received our meal incredibly fast. It's clean and safe! Great experience!

Ok, first know that I like smash burgers. If that's not your thing, you may feel differently. My…read moreburger was gooey and a tad on the greasy side but, my partner's burger was a lot less greasy than mine. That said, I really enjoyed the sauce, pickles and onions so still rating highly. Is it the best in America? No, mine was not but was it good, yes. I'll go again at some point - straddling a 3 star or 4 star and giving it a bump because the elements were there - just a tad too greasy on mine.

I visited Portillo's early one evening. I had a coupon I needed to use from an earlier visit…read moremixup. I went in to the store and it is tastefully decorated. There are kiosk if you want to place an order, but I traditionally like to get the vibe of the workers who greet me. I went to the counter and someone immediately came to take my order. The greeting was lackluster but ok. I was really not totally familiar with the different options and I had questions. My questions were answered appropriately but really did not understand the hot and not options. I ended up getting the hot peppers on the side. The taste of the sausage with Italian beef was phenomenal. I loved the crinkle cut fries. The store was clean and well organized I will visit again.

I'm really starting to fall out of love with Portillo's, and that honestly makes me sad because I…read morewant to love this place. There's nothing worse than ordering a "cooked fresh, made to order burger" and ending up with one that's barely warm. I was told, "All of our burgers are made to order," which sounds right. But when you get home after a 7-minute drive and your burger is registering 74 degrees, it definitely feels a little bamboozling. What really gets me is that my fries were hotter than the burger.And this isn't the first time it's happened either. Lately, they've been very hit or miss. I genuinely don't understand why it's so difficult to serve food that's actually hot when it's supposed to be made to order.

I love hot chicken and that's what I was craving for a drive back to Austin so we stopped in here…read moreand were pleasantly surprised. The food was amazing. My boyfriend actually ended up getting a half rack of ribs along with his two tenders and mac & cheese with the dragon fries for us to try on the side. I stuck to my 2 tenders and the sweet potato fries. We had so much food left to take home with us and the prices were great as well. Its counter service with lots of options so be prepared to order when you get to the front!

Ambiance: Fun quick bite & to go spot in Spring with a western meets industrial/modern vibe perfect…read morefor a quick lunch, weekend family/friend dinner spot, or ordering takeout! Fast and friendly service. Pretty affordable pricing, I really the chicken bites - good deal and filling! They have a nice patio seating area. Multiple table/dining options including booths. Bar area as well! Parking onsite. We were a bit confused when ordering drinks. We wanted to order our food and then sit at the bar to order a round or two of drinks. We were told we had to order drinks at the cash register - which just made the entire drink situation a bit difficult because we couldn't tell what beers/wines were available. Besides that, we enjoyed The Cookshack and will go back!

Love the crisp veggies on my Whataburger. Yum!!…read more If u get the app, they give u specials all the time. Today I was there because of if I bought a med fry and med drink I got a free Whataburger. It was very good. The staff greeted me when I walked in and it was less than a minute before they came to take my order. My to go order was ready in about 8 min. It's very casual here. You can dress In shorts, jeans or a prom dress. I think a lot of high school kids go here after dances. After my great niece had her baby, the first thing she wanted was a Whataburger to regain her strength before seeing visitors. Good job her husband brought her one. Not sure if she held the baby while she ate, but she might have, LOL.

We don't have Whataburger in CA but everyone kept telling me I "had to" try it and that it's a…read morequintessential Texas experience. It's alright. I've definitely had far worse. Pros: - patties are bigger than most fast food places - they offer up a variety of non-burger items Cons: - at the core, it's still just a fast food burger - who still uses styrofoam cups? My friend who lives in TX told me that recipes had changed after owners changed and that it wasn't quite as good as it used to be so maybe I'm just a day late and dollar short? You could do worse but it didn't change my life or put a sparkle in my pants.

Its been a minute since I had last been to CAVA so I wanted to stop in and see what's new. This…read morelocation has a nice spacey seating area and lots of seating for small or larger groups. I decided to try the steak harissa bowl and was not disappointed in my choice. All the ingredients were very fresh, the steak was tender and the hot harissa vinaigrette was the perfect acidic kick the dish needed. I also really enjoyed the agua frescas! The mint cucumber and Aleppo tangerine were so delicious!

First time at this location but second Cava visit. I loved the first time so much I had to have my…read moreson try it! I ventured out and created my own bowl this time, with half chicken half roasted vegetables. The roasted vegetables were chef's kiss amazing! Chicken, like last time, was fantastic. My son got the steak but tried my bowl and said he would go for chicken next time as the steak is pretty well done and doesn't really take in the bowl's flavors. I also discovered Maine Root's Blueberry soda this time and dang it I'm trying to cut the soda consumption but it was probably my favorite soda I've ever had.

Update: I came back after they reached out and told me they'd make things right, and they…read moreabsolutely did. It turned out to just be a Google hours error, which they corrected quickly. They still took care of me, and I finally got to try the Philly cheesesteak hot dog and the elote cup. The hot dog was honestly really good and definitely worth the trip back. Glad they handled the situation professionally. I recommend updating your hours on Google Maps. I drove out here specifically to try the hot dogs and burgers, but unfortunately you were closed when I arrived. It's currently 5 PM, and your profile shows you should have been open since 4 PM. Pretty disappointing experience, hope this gets corrected so others don't run into the same issue.

I order from them all the time, it's kind of pricy but the burgers and halal bacon are ready good…read moreand filling. Only downside is recently burgers been coming out extra dry so maybe needs more sauce but other than that still a solid choice for me, it's worth the hit or miss