We have recently moved here and have tried this restaurant twice. Both times we tried eating inside. On both occasions the orders were incorrect. Additionally, the wait is LONG! Also, it's odd that they have napkins held captive behind the counter.....and they keep only one of the 2 drink machines filled with ice so you have to wait in line to get ice. read more

Avoid. Understaffed. Took 15+ minutes to get just a small fry and honey mustard. Staff was arguing the whole time as well.

Every time I come here I have an issue. They forget something, don't have something, something is made wrong.. the list goes on. Also my husband bit into a clump of HAIR in the middle of a nugget so we're trying to take a break from this location. I wish it wasn't the closest to our home and the only thing open sometimes. read more

This McDonald's is the slowest restaurant I have EVER been too! Waited AT LEAST 35 minutes for our food!! Horrible service.

Best McDonalds in the area by. That is why we chose to come to those one. They are busy and may them a little bit longer than expected by the fries are perfect and the burgers as they were intended to. Congratulations to the manager. Please, replicate in Shallotte. read more

This is Macdonalds. This place needs a manager badly..very poor service no one seems to know what to do. Run really poorly. Sunday morning was total confusion most of the customers eating inside could not believe it. It was as if it was the first day opening a total disaster. Never going again. read more

Ok, the first time, I passed it off as a bad day. Up until recently, it was the better Mcdonalds in the area. The second time, I couldn't understand how a simple order could get screwed up. The third time, its a pattern. Today, is the final straw. First, we paid and then the second window said we did not. So, the card was processed again and of course it up to us to make sure we didn't pay twice. They hand us the food and b4 driving away I check and the order is WRONG AGAIN. I go in and tell them its wrong but it up to me to explain to them that what is in the bag and what we got is not the same. So... wait and wait till they fix it. Unknown to me, in the meantime mu husband is handed a bag of food. He said she handed it and left b4 he had a chance to say a word. Now, I come out with the supposed order correct and I get to take someone elses food back in. Well the order was correct, but no straws, no napkins. That it. There are other locations and other fast food places. read more

Sometimes decent mostly not. Hamburger thrown in bag and not even wrapped. Come on flunkies, how hard can this be? If you don't like working there go someplace else. read more

I never write a bad review based on one bad experience. It's understandable that every now and then someone makes a mistake or someone no-shows for a shift leaving the staff short handed. I travel this route a lot, typically I avoid this location due to bad past experiences and them not honoring the typical lowest Mcdonalds prices on the app. I was in a hurry and used the McD app to preorder at the closest location without thinking which one it was. (I pass about four on the way out of North Myrtle). Once I got there I realized why I never order here. I ordered a typical breakfast combo six minutes away so it would be ready at the counter. When I arrived at 6:10 the doors were still locked. It suddenly dawned on me that this is what happened the last time I went there. Not sure if they are just late opening or they don't open the dining room at 6:00 AM like their hours say? I got in the drive through line and there were six cars ahead of me. I set there for about 7 minutes and nobody ever placed an order. By that time there were four more cars behind me. I eventually gave up and went to the Hardees down the street and was in and out in about 2 minutes without pre-ordering. They got me for $6 as I already ordered and hit "I am here" six miles away so no easy way to get my money back. However that will be the last $6 this location ever gets from me. Not sure what is going on in the early mornings here but either open on time or change your hours. Very frustrating for those in a hurry to spend 20 minutes getting pre-ordered fast food. read more

I ask for I bacon egg and cheese and I only got my bacon egg and cheese McGriddle and my 3 hash browns but no sign of my bacon egg and cheese #sad read more

Stopped in to grab a bite. Tried to use my app but got confused. The girl (KS3) was very nice and patient. I ended up just using my rewards and got a free ice cream cone. It was delicious. For some reason this ice cream was thick and yummy. It did not melt right away either. I would stop in the McDonalds again if in the area. 12/21/21 read more

This was best Mac I had ever eaten, food was hot and people was friendly. It differently busy but great . Everyone was friendly and manager was nice. It was way better than any one I been too. read more

It's funny to watch reviewers hate on Mac while they eat here. Come on, it's McDonald's, you've not made a sudden world shaking discovery that it isn't the healthiest eats. This one is clean, relatively quick, and chain established quality. Nobody else makes this Big Mac and few have a better fish. If you come to McDonald's expecting 5-star healthy dining then you're what's wrong with the world. If you'd like a BigMac or Filet-o-Fish or whatever, then it's fine. Even their nuggets of chicken are tasty. Wannabe food snobs will smear at you though. Oh well, less wait for me. read more

McDonald's - Inside play yard. - Fast Food Near Me - Sunset Beach, North Carolina

some people need to learn to use a hairnet, found a strand of hair in my fries and my frappe. GROSSSSSS

slowest mcdonalds ever, the employee asked what i wanted over and over, had to be high.

Lady that took are order was nice and fast. Food was hot and ready when we got to the window and lines went fast .Ive been to a lot of McDonald's and this was the nicest read more

A good restaurant, in my experience. I dropped in here, in search of some coffee and a safe, comfortable place to drink it, and this McDonald's satisfied on both accounts. The staff I interacted with were friendly, and fast with my coffee. Then, after seating myself in the clean and spacious dining room, I proceeded to spend a long lunch hour there, sipping coffee and reading a good book amid my fellow patrons, just letting the world go by -- a priceless experience, as it were. (It might seem like a "little" thing, to successfully have a meal in a fast-food joint; however, I don't take such luxuries for granted. In fact, I treasure my time at this McDonald's, as routine as it might be for most people.) So, big thanks to everybody who runs this place, for providing me the scene for my memorable lunch. Keep up the good work :-) read more

The drive-thru was jammed and people were backing up out of one lane, so we decided to just go in and get our biscuit sandwich and a coffee. Total chaos. Employees yelling to each other, two grabbed french fries out of a person's order and got a coke and went on break, etc. No one at any of the registers! After a few minutes, I ordered using the kiosk and while there one girl dropped her broom and came over and waited on someone. The kiosk told me to pay at the register but by the time I got over there, she was back sweeping up with her broom. I waited more minutes-- registers remained empty as more customers came in. What a mismanaged train wreck. Chick-fil-A you aren't! read more

It's now 5:40 I have been waiting here since 5:15 for the store to open , finally at 5:35 the manager decides to tell me that she just turned the computer on and has no idea at all when it will be done "booting" . Seems not to care about me or the line of people behind me who have been sitting here waiting for the store to open . Now I see why this McDonald's has 2 stars NEVER AGAIN. read more

After a long day at work, I had no interest in coming tonight. Ran out here and the infectious personalities of everyone at the window made my day. Had my co-pilot with me and they gave her a free nugget after giving her all sorts of love (from afar). Excellent customer service. read more

Worst customer service. Two workers (behind the counter) openly disrespecting customers behind their back. I'll never be back to this store. read more

Such a bad McDonald's. Very dirty, loud, extreme wait times and orders consistently incorrect.

My fish sandwich that I just bought at McDonald's needs to be on the dollar menu. It was good, but it was so small. I asked for lettuce and tomato to be added which they said cost extra, I said that was fine as long as it was not going to be the end piece of the tomato with a hole in it since I had to pay a whole dollar. It ended up being like 2 slices of a cherry tomato, and a little peice of a wilted leaf, which was not worth the extra dollar I had to pay. I guess I was being punished for asking for extra on the sandwich! ( which I paid good money for). read more

Eh. If you're going to eat at McDonalds, I suppose this is a nice one! Especially since they re-built a few years ago. The place was clean, the staff friendly, and the service fast and efficient! Bathrooms were also decent and clean. I like the new play area too! It's not as fun as a ball pit and cool slide and tunnel, but much cleaner. It's definitely more appropriate for this type of establishment. read more

McDonald's - The new play area - Fast Food Near Me - Sunset Beach, North Carolina

Very disappointed at this McDonald's location they have taken fast food to the next level introducing reverse fast food where your order literally gets reversed it's so slow. Not to mention the employees are among the rudest McDonald's employees I have ever encountered and I have encountered quite a few over my 20 years in McDonald's enjoyment. Highly recommend McDonald's to anyone who loves fattening foods and heart attacks they are quite delicious but this location here will make you sick to your stomach 50 thumbs down you suck. read more

Normally I don't eat here. But I was running short on time so I decided to go through the drive-thru. The automated welcome response that comes over the speaker system evidently they changed it to a gay person's voice. So I placed my order and I waited then another guy's voice came on and asked if he can help me. So I placed my same order a second time. Well he sat there I could hear him strumming his fingers over the microphone and I sat there and waited. Then a minute later he asked me again. I said I'm not repeating myself a third time for the same cheap order. But I do want to thank them for this bad experience because it reminded me of the reason why I quit going here. so thank you McDonald's keep up the bad work read more

Wish I could order more than two orders at a time at a drive through and honestly wish I could rate with negative stars. With the 15 cents I spent on sauce I could use towards charity read more

McDonald's is probably the greatest and most healthy food family establishment I have ever been too. I ordered a #1 large with a coke. Got sweet and sour sauce mixed with bbq that is. I also got 2 20 piece nuggets so that makes 40 nuggets. Swagg! I also tried the play place which I managed to catch bird flu in the ball pit. I then got stuck in the tube slide because of my fatness, Ronald McDonald's managed to save me. I was flaborgasted. All in all I now have diabetes but fugg it. Ima do me. read more

Stopped here after a day at the beach. We had to wait over 20 minutes to even have someone come to the counter. There were about 10 workers walking around avoiding coming to the register. The drink area was a huge mess. Food was cold. read more

Food was fine but at 5pm the place was filthy. Good drive through activities but no one at the inside counter so no wait. So if business is slow why wouldn't the manager put someone out to clean the tables and floor?? read more

I went to this one ordered a Big Mac with no lettuce & got a Big Mac with just the meat this is after they screamed at me they had no salads... I know it's McDonald's but for $8 I should at least have what I ordered & have it hot.. I would give them a negative if possible but hey at least I got the right soda to wash it down with read more

This is a 24 hour drive thru. Was there at 5:30 AM and received the automated attendant welcome and asked to take order. I asked a question, couldn't get anyone to respond. Tried the other drive thru, same thing. Drove around & could see employees in the store but apparently they didn't want to respond. Apparently even though they are open for business 24 hours they don't serve customers at 5:30 AM. McDonald's lost a customer permanently as I won't be treated that way. read more

Went to take my 2 daughters there just to get them milkshakes. After waiting in line for 10 to 15 minutes and listening to people complain about waiting to get their food (30 min) and nobody running registers all the while the manager and an employee or two were outside smoking we walked out right behind another couple that was walking out. Well lesson learned. Won't go back there again. read more

Morning crew is great. Stay away at night. They have rude employees who call customers "greedy" for asking for extra sauce in front of other customers. Where was management? Right there ignoring it all. Even after I confronted the girl about how rude she was and that a 15 cent sauce wasn't the reason she wasn't getting a raise. It was her attitude. I had a problem with her the previous weekend. I guess I was greedy too because I asked for an extra sauce. Very unprofessional, they can do better. Food was fine, but the wait was long. I've been in customer service for over 30 years and would have fired her on the spot. read more

Price hikes as usual. I ordered 4 piece nuggets from the dollar menu. Without notice price hiked to $1.69 each. No advertisement. No longer on the $1 menu. If their were more food places in our area I would not be forced to eat hear. I am at wits-end and nearly ready to boycott all McDonalds. The service and food sucks. It is high priced for garbage. and why?? because they have to keep changing things. Change the frys.. changed the beef. CHANGE EVERYTHING THE COMPANY WAS FOUNDED ON. Let's be a coffee shop now with select chicken. The slide and kids toy is all a bribe to brainwash at a young age. They even changed the BBQ sauce. Preservatives changed and now says TANGY BBQ. read more

Rude, rude, rude. If you want to be talked back to and given a milkshake that's really more like separated milk, this is the place for you.

Service is always slow for it to be a fast food restaurant. Employees show very professionalism. In on incidence and employee shouted out with a lobby full of customers "slow and steady wins the race". I feel that this location lacks properly trained managers read more

Absolutely ridiculous we arrived maybe a couple minutes before 11 and told us we would have to wait before they would even take our lunch order and then they had to cook the food. Really? You had one job and you are telling me you can't even take my order? Worst service ever. My tip to you folks, instead of complaining you need $15 an hour get a freakin brain and hire employees worth $5 an hour. Will NEVER GO BACK read more

We took the drive through to order for 6 people. The people were very rude and stuck up. The sodas were 2 inches below the top of the cup and they forgot to put ice in the sodas... How do you do that? When they gave us our meals, we didn't know if they had given us everything so we were stuck there, trying to get their attention and no one came. After 5 min of waving they came and finally said we had everything. When we got home, we seen that they had forgotten 1 1/2 meals. Do not go here. read more

I go there right regularly for a breakfast biscuit and usually have no problems. This morning was egregious enough to warrant the one star. When I arrived there was one person in front of me at the drive thru. They asked me for my order and took quite some time to acknowledge that they had heard me. The person taking the payment was rather rude in confirming my order which included a bacon, egg and cheese biscuit. Then I had and extended wait at the next window for my food. I've been there when it was busier and never had to wait that long. In spite of having to wait, I got to my destination to find, not a bacon, egg and cheese biscuit, but a biscuit with some nasty looking meat, I assume to be chicken. If you cannot tell the difference between that nasty thing and what I actually ordered, then you are not deserving of a salary above minimum wage. read more