Too often there seem to be nothing but young, unsupervised people working here. Sometimes everything is fine, but there have been too many occasions when it is staffed with people who seemingly couldn't care less and have atrocious customer service skills. I just got back from the drive-thru where I dealt with a young man who "greeted" me in a monotone voice, didn't say thank you or anything else remotely pleasant. When I saw him at the pay window I got nothing. Not a sound. A hello, a thank you, a smile, or even a simple nod would have been nice. Anything but a sullen stone face acting as if his customers are inconveniencing him. Please. read more

I ordered The sausage egg and beagle. The sausage was paper thin, really a ripoff, McDonalds is not was used to be...,I posted a picture. read more

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OMG. WORST FISH SANDWICH EVER!!!! burnt to a crisp. Sure it's been sitting there forever. Gross can't eat

Placed an order to pick up inside. Lobby is closed. Tried to call on phone. No answer. Line for drive thru was so long that I didn't want to wait and have the food be cold. Walked over to the window to retrieve the food. It took several minutes and we found out the poor woman inside was left alone. No one else showed up!!! She was doing EVERYTHING! We felt so sorry for her that il I'm not going to complain the food was cold and not the best. read more

Unfortunately, I was coerced into eating at MCD's. I know. A lot of people love it but I just don't. I didn't want to be the odd woman out so I gave into peer pressure. I was with some coworkers and the three of them wanted it. Ok. I figured I could order a grilled chicken sammie, large fry, Sprite with no ice and an ice cream sundae. Decent. Well. No... One person ordered the food and brought it to the office. My chicken sandwich said Artisan grilled on the outside which is what I ordered. Well, it turned out to be crispy chicken with a whole heap of mayo which I do not like. I had about three bites and threw it away. The fries had a chemical taste to them. I used to love their fries. These were just bad. I ordered my Sprite with no ice so it would not get watered down. Well, surprise.....there was no ice in it but the Sprite was still flat. It turns out their ice cream machine was undergoing maintenance so my colleague called me to see what I wanted instead. I chose a caramel Frappe which was by far, the highlight of this meal. I could have gone back to get the correct sandwich but did not want to go back. I seem to end up at MCDs about once a year and it never turns out well. Oh well, at least I didn't get sick. :) read more

Been putting up with this garbage of a place for years because my kids want a happy meal. I am done. Listen to the reviews. They are really bad!!!!!! Give the location a facelift but it doesn't change how poor the quality of workers and food you get. Went this Sunday morning. Everyone is rude. Food is cold. When I asked for a number for an AD or corporate, they said they didn't have access to that info. Really? Do they think people are that dumb to believe something like that? And if they don't have access to it, it speaks volumes for this franchise owner and poor work conditions. Done. Wendy's Burger King, chic fil a, arby's....... So many other fast food places with awesome service. Stay away from this awful place, and you are welcome for the advice in advance. read more

This McDonald's sucks. Everyone is lost. Made a mobile order and waited 15 Min in the car when I go inside they said they never saw the order. Paying them 10$ an hour is way too much. If I can give zero stars I would read more

McDonald's - the inside of a paper bag - Fast Food Near Me - Sunrise, Florida

Been to this establishment multiple times. Not once have I received my food in under 15 minutes.

I feel like a fool to have returned here. I discovered that the order was being filled incorrectly and at the pickup window I was told to park around building to wait for the corrected order. When I got home I discovered that I DID NOT GET what I ordered - again! I stay away for months at a time hoping that when I return that things will be better. It is under a mile from my home and instead of going here, for 5-6 months will drive over 2 miles to another McDonald's. Today at the drive-thru I ordered hotcakes with sausage and a bacon, egg, and cheese on a muffin. Other McDonald's locations have no problem filling the sandwich order. A moment before it was passed to me, I read the receipt which stated "Egg McMuffin - Sub Bacon" which has the "round egg" with yolk in the middle. What I ordered comes with a scrambled type "flat" egg. I don't eat the other type egg. I should have told the employee to enter "bacon, egg, and cheese biscuit, SUBSTITUTE MUFFIN." At the pickup window I realized they entered my order incorrectly, said so, and was told to park and wait on the other side of the building. After what I felt was too long a wait, a woman brought out my order. A thunderstorm was about to arrive and I hurried home. Later at home I discovered that THE "CORRECTION" WAS INCORRECT: 1. The sandwich had bacon, egg and NO CHEESE on a muffin. 2. The hotcakes had no butter. Will I wait another 3-4 months and try this location again? My feeling today it an emphatic "NO!" but I MAY soften over time and try this place again. Each and every time I've come here over the past 10-12 years, something has always been wrong. I generally use McDonald's about 5-8 times per week and have had very few problems at the other stores in Plantation / Sawgrass area. read more

It never fails to get fries drowning with salt in every fast food place and for some reason every time I order a large strawberry shake there machine is always broken with those outrageous high prices for fast food I am eating healthier the hell with fast-food read more

After waiting for 20 minutes in the drive through I was asked to go to the double door to get my food, the girl waiting there comes out to serve the car behind me and asked me if I was waiting for something, I went inside and the manager wouldn't even look at me as she was very busy looking down scrolling through her phone. read more

I go because of price and convenience. In one week Cold food. Then had to return after going home only to have food taste like is was bad. Today i went ordered large coke which yesterday and on tv ad $1 Today full price cashier was rude and got very nasty store # 2497 Throughly frustrated and annoyed. I will not be back read more

place does not smell good. Roof tiles are damage from water damage it seems. Some of them have mold. read more

McDonald's - the ceiling of a restaurant - Fast Food Near Me - Sunrise, Florida

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Just had the two cheeseburgers meal and the hamburgers were fresh and hot!!! That's the way you do it Burger King !!!!

As far as McDonald's goes, this one is really good. The fries are always hot. The food is prepared fast and looks and tastes good. Fillet-O-fish with double fish is the best. I was so hungry I ate it before I thought about posting a picture of it. There is a language barrier. You have to word your order just like they have learned to key it in or else it will come out wrong. "Fillet O Fish combo with an extra fish patty" is not understood by the cashier and will result in a blank stare. The words "extra" and "patty" did not register. These are advanced vocabulary words. I was corrected: "Fillet O Fish combo double fish" Um..... Ok. I have learned to avoid drive thru's. This is where errors happen. It's like playing Russian roulette. I have not done a complete forensic analysis of the matter but it seems that when you go in, the mistakes decrease dramatically with your to go order. I don't eat McDonald's often but when I do, I'll drive a little out of my way to come here. read more

McDonald's - two dolphins on the wall - Fast Food Near Me - Sunrise, Florida

Where is the 0 star button. They never have anything done so they make you drive around the building to park sit so corporate do any see how backed up they are. There's always 3-4 cars parked in front of sitting for food. After a wait they still manage to get orders wrong. By far the worst place. read more

This place is a joke. They keep hiring rude people. I went their three different times and had three different workers that were so rude. They messed up my order twice and didn't even apologize or tried to fix it. Their customer service sucks. read more

Waited in line for 20 minutes, ready to order and told they take cash only, no soda available. I feel they they should come out and tell customers instead of having them wait in line. read more

I order a cheese burger on 3/5/2022.I got a cold cheese burger and a large order of very cold French fires, the server did not asked me about my order, she asked did I order a drink and she gave me some one else order a large French fries which I asked for a salad. The service was long and the lines for the drive thru was almost in the street of university drive, the staff was not supervised they were resting on the counter. read more

Wish I could give this McDonald's a 0 rating. I waited 20 minutes for my food at curbside pickup after I paid online just for them to tell me they are closed. Didn't get a refund even though on the door their store closes at 11 and online it says 1. read more

The manager is a foreigner and can't even speak a proper sentence in English, the manager never seems to understand what the problem is every time I have something wrong with my order. They ALWAYS overcook hash browns, or undercook them, they're never as good as literally every other McDonald's. There has not been a single time I enjoyed my meal from this place. I hope their renovations that they're doing now also include a new manager but we all know this is not what is going to happen. They literally keep getting business because everyone thinks every McDonald's is the same and has the same quality of service but that is not the case. read more

I have to admit that the reviews scared me but I am happy I gave it a try. The manager was super friendly and very attentive. I told them to make my food fresh and it came out exactly how I wanted it. The Santa Fe salad was delicious read more

I wish I could give this McDonalds less than zero, GO ELSEWHERE TO EAT, last night had to wait 15 minutes in drive through because the manager would not move the vehicle at the window to a waiting area like they do to everyone else. So by the time our food got to us the burgers were cold the ice had melted in the diet coke making it watery. And the manager who identified himself at "Tyler" said he didn't care and slammed the drive through window closed. BURGER KING, WENDY'S, CHECKERS, SONIC, CHICFILA ARE ALL MUCH BETTER CHOICES AND CERTAINLY HAVE BETTER SERVICE. BOYCOTT THIS PARTICULAR MCDONALDS read more

JUST KEEP DRIVING...Save yourself! This was truly a disturbing visit. The visit included a repeat several times of correcting not hearing but correcting my order placed. Pull to the pickup window and the young lady there with brown headwrap at the window was so concern with being involved in someone physical dispute and sharing what she would have done given the chance - all happening at the window where customers are picking up their food. So we're waiting and waiting and more waiting only to be handed a nasty spilled drinks to wait again. Then handed half the order as she continues about this altercation that she would have assisted with and if it was her "version". Finally, the other half of the order as I assume I am just ready to go vacate this location and any parts of it with shame. Only to reach home, ready to relax and notice the additional items I paid for was not in the bag. Right! Why should I be upset and/or expect anything different. They should have just closed for the day and now items I am not in receipt of as location is not around the corner I won't see or enjoy. This is unacceptable and will be reported to corporate. This occurred 11/22/2018 between hours of 5p-6p read more

They never EVER get it right! I try and I try to be patient, but more times than not, they screw something up. And now it seems that since sliced apple wedges are less work, they feel they should add those to their oatmeal instead of chopped apples. Wow. read more

McDonald's - Fast Food Near Me - Sunrise, Florida

This is my neighborhood Micky D's. Nothing out of the ordinary here. Same service you will find anywhere, no one has gone out of their way for stellar customer service. Same look as all the other Mc Donald's around my area. Their drive thru is very slow because of the inconvenience of parking around this little shopping strip. I recommend you go inside. read more

I could be having the worst day yet the drive thru guy is so amazing I can't help but to laugh. Great personality, very friendly, orders are always right and service is as it should be, fast! Everything you would expect from drive thru service and more. Thank you! read more

When I asked to change my order they just looked at me and laughed and nodded their head and did not reply

Horrible service!!! I work right next to this place and come a lot for breakfast and lunch, they have never charged me for a side of pickles, but today they decide I have to pay? To me that's not the point I have the money.... It's the inconsistent service that is always provided at this place!!!! I even talked to the manager who said she couldn't do anything. And I actually had an issue with her months ago for a completely different reason. All I can say is that they will miss out on my money from now on.... I think the managers name is Diana. This place really is a dump. They could care less about you from my past experiences and they are always changing staff!!!! read more

The ONLY reason for this low rating is the LOUD attitude from the manager on sunday morning today and every other Sunday I have been in here. If you need to direct your employees have some tact and don't berate them in front of customers. How do you even BECOME a manager lacking this basic knowledge and skill set (how to effectively manage people for their best performance)???. The lady that sits in a chair and preps food also yells at the underlings. Class up! I frequent this location and this manager this morning 3/26/17 is the ONLY one up front that calls out condescending orders with a look and sound that are dripping with attitude. Seems to be a great staff here during the week and on the weekend minus her showboating in front of customers. read more

Unhealthy food of poor quality. Almost no vegan options. Not a nice atmosphere. I will not go into a McDonalds again.

They served me a raw burger. They did make another and gave me a free apple pie but that first bite was enough to make me sick. Thanks read more

McDonald's - Raw burger from this place. Yummmm - Fast Food Near Me - Sunrise, Florida

The worst location ever no one speaks English they talk Haitian behind my back even though I know how to speak it and think I don't know what they are saying I'm never coming back again read more

I love that I have a GREAT McDonald's in my neighborhood. Every once in awhile when I go to Doris' to shop, I pick up either breakfast burritos or lunch to bring home for my hubs and me. The food is ALWAYS fresh, hot and good, but I was blown away by the two young ladies who took my $$ and gave me my food in the 'drive through' at this location. They were so very pleasant and accommodating, not kidding...I smiled all the way home. It's always been great food and great service in the past, but these ladies really turned up the quality on service and thought they deserved kudos! If management is reading, I was there around 11 am this morning. read more

I like McDonalds, but not this one! There is something wrong nearly every time I go. They don't know how to make oatmeal (too much water, not enough water, using cold water..) and the last time I ordered iced tea, there was no ice in it so the tea was warm AND I found a piece of lettuce floating in it! That was the last straw. Sorry McDonalds, Dunkin Donuts is in the same parking lot. read more

This is without a doubt the WORST McDonald's in Sunrise! Every Night I come here for Ice Cream and I suspect the mostly "kid" crew is just too LAZY to keep the machine running. Same story 4 of 5 times...."Machine is Broken". Translation, we want to get out of here so we great everything down early so when it's time we can just walk out. More often than not your order is wrong when going thru the drive thru. I've been holding off on giving them this rightfully deserved review because everyone has an off night but this place is the PITA! Pisses me off because I'm right around the corner from here. I am headed to the McDonald's on Oakland Park Blvd now to get my order done correctly! read more

This McDonald's is so dam bad. Several times I received ketchup packs with white sticky shit on it. They fuck up orders consistently, if you order a beef burger, probability is you get a mcchicken read more

This location will overcharge you. They push the meals instead of individual items and then "upcharge" you so that you pay more than if you bought the items separately. If you point it out, you get an argument instead of a refund or an apology. read more

Horrible. whatever you can imagine was wrong with the fish sandwich. Nothing was right about it. No friendly greeting. Only customer in the place on a Friday night. What does that tell you. No more at that location. Bad aftertaste. read more