March 18- When we pulled into the McDonald's line we started our order. We asked for a chicken nugget happy meal. The woman asked if we wanted a 6 or 12 piece which 12 seems like a good deal so we went with 12. The woman's response was "we don't have a 12 piece" which we told her is what she told us our options were and her response was "no I didn't say that." Overall she had a really crappy attitude, almost like she was annoyed that she was wrong and got called out. I am giving this review more than one star only because of the gal at the second window. She was in a much better mood and kind! Her customer service was much better than the first window! The food was good, just wish the women at window one was kinder. read more

Boy will I tell you, if you want an experience of a life time, Stuart's McDonald's if for you. From Amish to crazy Karen's this place has it all. Although if you want a clean place with good service this may not be for you. read more

Great food, great atmosphere, great play place. Zander is a great guy who will help out when needed including school projects. Another worker tho left the bathroom floor sticky, the play place dangerous for tall children, the toddler area needs padding for pole which could lead to very serious injuries, Coke and Dr Pepper were bad but the same worker said that it was fine (not Zander by the way), but overall great McDonalds. read more

McDonald's - Zander is awesome and down for a good time - Burgers Near Me - Stuart, Iowa

Probably the best McDonalds i have been to since at least 2019. Lots of young talent, i bet they could make some good pizza now that i think about it. read more

Horrible. Food sucked and I had to go through the drive thru twice because they forgot half my order and gave me someone else's burger. They really need a third window at McDonalds where you can trade in all the wrong shit they gave you read more

Food was about to be expected. Service was slow but polite. Interior and restrooms were clean.

Apparently there were employees, we heard them, but never even bothered to help us. We left, don't want to give them our money. Go straight to Drive Thru only, since nobody actually wants to work anymore. read more

Ordered our food with we thought no issues, but when it came out. It wasn't what we ordered at all. When brought out. The person argued with my husband that is what he ordered. It wasn't. When he went back up to straighten it out. They continued to argue with him all the while the lady cleaning tables told me that he should just eat what he got. smh. By the time they corrected his food. The fries were cold even though they were the wrong size. He ate them anyway. It was a very negative experience and thank goodness we don't live in that community to have to deal with that nonsense of a restaurant. read more

Had a field trip to Des Moines and this was on the way there. Was expecting service and was denied entry at 4pm because they were having a Christmas party during hours. Just seems unnecessary considering this restaurant is right off the interstate. having a party right when dinner time is rolling around is incredibly inconsiderat. don't recommend this McDonalds. It left about 30 kids hungry for another 3 hours. read more

This McDonald's had the slowest service and some of the rudest employees I've ever dealt with. The only reason I'm even bothering to leave a review is because of Julie. She was kind, upbeat, and working hard the whole time, greeting everyone with a smile and keeping things clean. She was the only bright spot in an otherwise disappointing experience. Julie deserves 100 stars! McDonald's, if you're reading this: Julie deserves recognition. She's the kind of employee who actually makes people want to come back. read more

First time coming here. It's rare to see a McDonald's nowadays with a play land but this one has a park right out side too which is really cool. Prices here are typical but it can get really crowded. Dining room is honestly a bit small. Staff was pretty friendly and wait times aren't too bad either. read more

They are quick and free fries Friday is new to me. The burger and fries are warm. The staff are friendly.

had to ask for a refund after 20 minutes, staff seemed overwhelmed and very behind on a lot of orders

Big Macs take over an hour now? The customer service wasn't even a thing. The fries were horrible and they smelled weird, but so did the building so no surprise there. Overall terrible experience and wasted an hour of my time. Plus the first person in my friend group that ordered got their food last. read more

We've never had a bad experience at this McDonalds. Do you want pizza & ice cream? 3-4 blocks north. ~20 minute wait; Hometown, non-chain, great food in a sit down place? Adair Iowa 18 minutes west. Wait time varies. Ya got options! Don't read all the "1 Star" petty reviews. It's gonna be busy in peak times, plan on that. But If you wanna grab some burgers, chickee nugees, fries & a soda real quick, this place does it right. They've never been anything but hot, fresh, fast & friendly. read more

One of the worst experiences I have ever had at a McDonald's - there is a system where you order your own food but then you are supposed to enter the number of the table tent for your order - however there are no table tents so you make up your own number? It would be so easy to put a sign on the ordering units so you don't stress your customers out. When I ordered, I asked for extra ketchup packets - the extra ketchup on my sandwich was ridiculous and messy, then they forgot the extra packets and when I pointed this out - the kid picked up a handful dropping it in my bag - all on top of my order of fries - so disrespectful. The packets were sticky when I pulled them out - making me not feel like I could eat the top half of the fries. On top of it there was this ridiculously loud argument the staff were having while waiting for my food that seemed both somewhat serious and someone joking - but not something the customers should be having to listen to regardless. Definitely going to avoid this place in the future. read more

Another f*cked up order. Can't remember the last time I had an order that wasn't. Cashier did say a single word to us when placing the order. read more

The workers stood there and didn't help us and we stood there for about 12 minutes. This place is very unsanitary and there's always food on the tables and floors. The manager is always on her phone and so are the employees you guys honestly need to get off your phones and start getting people's orders correctly. Not to mention they put the food on a random table and the people started eating it thinking it was theirs. read more

No problems. I was able to walk in and grab my order and use the restroom (I'm a truck driver and this is the first that hasn't locked their doors during this Covid ridiculousness. Wasn't terribly clean but happy I could use the bathroom and get some grub. Service was good. No issues. read more

McDonald's - Window - Burgers Near Me - Stuart, Iowa

No complaints on my end. This McDonald's is huge and by the crowd there, it needed to be that big! Even though it was very crowded, we were able to place and receive our order in about 4 minutes. The bathrooms could use some work but the food was hot and tasty and just the quick stop we needed on our road trip. There was lots of grass with trees surrounding the place too so if you wanted to relax in the shade while you ate, that was a nice option. read more

All I can say is pitiful, every tine I stop here it gets worse and worse. Last time I will be stopping here ever, no meat on my cheeseburgers. I would never wish this on my worst enemy, I recommend staying clear!! read more

McDonald's - Burgers Near Me - Stuart, Iowa

Stopped here for a quick breakfast on our road trip. The cashier was very friendly and was trying to talk to our baby and make him smile. We didn't order anything for our 9 month old since he didn't need anything, but she gave him a toy and I thought that was very sweet. read more

Whoever is working the drive thru right now needs to find a new line of work. She let my fiance order with no problems and then refused to let me order my food because she said she preferred to talk to him. So he had to order for me. And then she got every single thing I ordered wrong and all of his stuff was fine, and then let him order a latte for himself and then wouldn't give me time to order mine. I come here a lot so he his is pretty shocking to me. read more

Found hair in my sandwich and forgot my triple patties, I saw mice running around and I heard screaming coming from the kitchen. Seriously need to do better. read more

Quick stop! Didn't go inside McDonald's. Food was delicious and hot! Spot on! Park with benches and swings, so decided to go swinging! I'm a kid at heart! Sausage McGriddle, hash brown, and some swing time! Great way to start the day! read more

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This McD's was packed! Like it was hard to even get in or out of the parking lot. The drive-through was jam packed. Inside, it was bustling with activity. All that said, I got my nugs fast. The location right off of I-80 makes it a go-to spot for travelers and locals alike. And all the semi trucks, too--there's ample parking for truck drivers. Honestly, the crowds made it kind of annoying. Other than that, everything else was nice and new. I'm sure this place makes a killing. No wonder their stock is doing so well! read more

I have been staying away from most fast food places lately. This night I didn't really have an option. It was about 7 when we rolled through this drive through. I guess a better word is crawled. I could not believe how slow this drive through was! I don't like giving low reviews and I don't want to diss small town service cause I love small towns and know how awesome people can be. However for a franchise such as this not monitoring their drive through times is beyond me. The line was 5 cars or more deep and just took forever. The food was hot and correct so that was at least a good point. read more

I would give this place no stars if I could are fry's where old and our burgers where not even in the box all the way and our Drinks tased nasty I will never go to them again tell they train there staff better read more

Horrible rude lady taking orders ......slow .... Never coming back Wish I had read other reviews

Apparently you aren't allowed to mix fountain drinks here. This is the only location to ever tell me this... another person behind us asked what was going on and decided to leave as well after hearing them telling us this. read more

This Store earns my love and respect. As a truck driver during this pandemic options are limited but not only is there Lobby open for pickup, there are signs telling truckers the restrooms are open. On top of that they are giving all truckers a free iced or hot coffee. Thank you Stuart McDonald's for adding a little light to long days on the road. You appreciate us and I appreciate you. read more

I've never eaten a biscuit made in the ovens of heaven, but I imagine it takes just like this bacon egg and cheese biscuit. The Coca-Cola is the sweetest nectar and the life-blood of this meal. After wrapping up a luxury stay at the America Best Value Inn, rolling over to the McD's was a refreshing breakfast and reminded me of a 5 star spa day. Parking was okay. read more

Very good line in the drive through and people are wearing masks. Now getting the food pretty soon and I hope it is good. We got all of our sandwiches and hash browns and drinks that we asked for. read more

Lovely interaction with the money lady which was the sweetest elderly lady with a big smile on her face and the lady that gave me my food which kindly asked if I wanted salt or pepper which I did! I came here because of the poor aervice and bad attitude of the sub shop across the way and am extremely pleased. Go McDs staff! read more

One of the worst experience every. It all started when we got there everyone was looking at us like if we were criminals the food was cold and the staff kept walking by us to see what we were doing and the only thing that we were doing was trying to eat out food. Once we were about to leave the guy that was at the cashier peeked over to see what we were doing as soon as I saw him he moved away fast. They kept looking at us as we walked out. Over all hate this palace and will never be going back to it they are racist acting like they have never seen another person with a different skin color!!!! read more

Not only the freshest chicken nuggets I've had in years during their lunch rush, but wonderful service by management and behind the counter. food delivered to the table, and they even asked if we were doing alright. they remembered my sauces, too! read more

McDonald's - nuggets - Burgers Near Me - Stuart, Iowa

The lady at the drive-thru was rude and disrespectful. When we paid she was rude when we didn't pull out the exact amount she didn't even give us our recipe. Let alone they didn't even get our order right. read more

Okay...I know it's just McDonald's...but man this place was bad. Service is extremely slow and staff is not friendly at all. No manners. No smiles. No thank you's. No customer service skills. My food was lazy-ly put together. It is clean....one positive. read more

There is almost nowhere to eat along I80 in Iowa. As such, you'd expect the folks at this McDonalds franchise to know how to handle ten cars of people ordering food. Instead, it seems that ten vehicles worth of orders yield a situation so complex that only NASA scientists could solve the logistical problems. Thank you for adding 45 minutes to our trip across Iowa. read more

Sooo slow... and they make me order on touchscreens for 5... much easier to tell my order. Dont u know this will put u out of work soon. They 20 mins for order... plus mickeys Ds getting pricey. Spend the money at chicfila read more