maddison i think is her name, working the 2nd window today was a ray of sunshine rhe most energetic-ball of awesomeness makes that mikkies the best ine i ever been too. thank you for making our mcdonald's experience a joyful one. read more

We spent $42 for food we literally threw away. Our order had extra food we did not even order, the meat on our burgers tasted like fish and the fries were hard and cold. An adult ordered 4 chicken strips and got 4 chicken nuggets and the best part was we waited 35 minutes in line after we paid.... Avoid this McDonalds it's horrible read more

glad to see the review reflects this place. literally connected to a gas station, horrible flow in order control. Managers standing around read more

McDonald's - their long order list - Fast Food Near Me - Spring Branch, Texas

It's obvious management isn't doing their jobs. Inventory and quality assurance should be done daily but they're serving moldy buns and bread. This could get someone sick. I can only imagine what else isn't dated or checked daily and what it looks like in the kitchen. I live too far to drive back and no one was answering the phone to get anything done to fix this. So it's just a loss for me. If you order from here make sure to check everything before leaving because they obviously don't. read more

McDonald's - Fast Food Near Me - Spring Branch, Texas

Ordered a chicken sandwich meal with a medium fry and somehow they thought a basket of fries and a small fry was a meal. And they think they deserve more than minimum wage... read more

McDonald's - French Fries - Fast Food Near Me - Spring Branch, Texas

dont come here they lock the doors before they close. and dont take orders thru windows even tho the website & maps says open. id rate it zero stars but it doesn't let me . 0-10 dont recommend at all. read more

I stopped by for a burgers and a breakfast sandwich. I asked for an egg McMuffin. I asked for them to substitute the American cheese with white cheddar. So because the young man couldn't figure out how to work the register to signify the substitution. He charge me $.50 for the cheese. I asked if he is taking away the American why then would I not get a credit. He said that's just the way it is. This is a good training opportunity at my expense. read more

This place is absolutely horrible. Staff doesnt give a shit. The food we got seemed like it had been sitting there for at least 30 minutes. Cold to the touch and dried out. Ordered a quarter pounder and it was smashed super thin like a burger from freddys. read more

McDonald's - Quarter pounder with cheese!!! - Fast Food Near Me - Spring Branch, Texas

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We ordered a blue raspberry slushee and cheeseburger with fries. After we already paid we're told the blue slushee machine wasn't working so now we only get a Coke or Dr Pepper and I'm trying to avoid caffeine as I'm pregnant. They also didn't put any CHEESE on my CHEESEburger. No ketchup or anything else offered, nothing checked over. Why? I'm so freaking upset right now this is literally the only thing I could eat today because I've been so sick and y'all somehow manage to mess something so simple up. Get it together. read more

Stopped in here for gas at 7:20 am & decided I would get a McDonald's coffee. They were closed. Don't they serve breakfast???

I just bought a kid's meal for my grandson today. I asked for ketchup. I asked again at the window when I got the meal. The person at the window told me he put it in there. I got to where we were going, NO KETCHUP. The nuggets looked old and not fresh. Will never go to this McDonald's again. Horrible customer service. read more

McDonald's - Dry and not fresh nuggets - Fast Food Near Me - Spring Branch, Texas

Today we were served spoiled hash browns. There is no question these were expired or spoiled. My husband and I took one bite and still can't get the horrible taste out of our mouths. Luckily I didn't give it to our daughter. However I do have to say the cashier who took our order and $ was very polite and friendly. I also believe when I called to let them know about the hash browns he may have answered the phone (voice sounded the same). I called so they wouldn't serve to others. He was apologetic and friendly and said he would immediately look into it. Hopefully he does. read more

I understand this a McDonald's, but it does not excuse the horrid service that I got. First of all I ordered a grilled chicken sandwich and they didn't have it which is strange but fine. So I ordered a normal chicken sandwich with fries and a drink. The sandwich was fine but missing tomatoes and the fries were the worst fries I've ever had anyplace I've ever been. And the drink was half full and they said they were out of ice when the joint building 10 yards away was selling ice right there. Hopefully they get there's act together because this location is very convenient to me. read more

I sat in the drive through at the ordering kiosk for 10 minutes while the drive through attendant asked me to hold. No exaggeration. There wasn't a sole inside the restaurant yet the manager and the workers were doing nothing but standing around. The three cars behind me drove off. It appears the girl working the window as well as the female manager enjoyed angering the customers. I really feel for the owners of this location. There is definitely an opportunity for training. I won't be back and I'll be sure to tell my family and friends not to go either. I was in a calm mood and simply there to pick up deserts for the family. I will choose the nice new clean Burger King or even Wal-Mart next time and for the foreseeable future instead. read more

Went inside recently to order a kids meal to get the stitch toy. After ordering, I watched an employee go by the French fry bin and take a couple out and eat them. Didn't care who was watching. Got my meal, left, didn't open my burger until I was down the street. It was cold, not even a little bit warm. Not worth turning around to go back. This place definitely needs some management looking into what's going in. read more

It's OK, does its job and is pretty clean. Lots of traffic from other operations in the area. Bathroom was OK, tables were clean. Floor could have used a bit of scrubbing. For a small McDonald's, it is about what you would expect to find. I like the area also. read more

Horrible restaurant to work and eat at coming from a former employee. The managers have absolutely no respect for the younger crew workers, as on day me and a friend were cooking food and an overweight manager ran into both of us trying to go through the kitchen and then proceeded to blame it on me. And then when the general manager found out she tried to defend him, which made me lose all respect and trust for this horrible restaurant. Avoid this place at all costs if possible. read more

We have been here a couple of times and it seems like they have a habit of forgetting certain things you ask for when ordering. (like sauces or the way you want your sandwich) Other then that, the food is hot and pretty good. Descent customer service too. read more

SLOW!!! 10 minutes in a line for breakfast doesn't work for me especially considering 3 cars in line. I've been to this McDonalds multiple times and they have a track record of being very, very slow. read more

If you really like sitting in your car in the drive through, not moving after ordering your food, and watching your life slip away, then this is the place for you. I knew I had a limit somewhere of how long I'd sit in a drive thru without moving, but I never knew what it was before. I now know it's FIVE MINUTES. My advice, if there are fat women in SUV's in front of you.....go inside, and always leave yourself an out in the drive thru. No telling how long you'll be sitting there for one breakfast sandwich. read more

The tall guy with dark brown has the worse attitude ever. 100% of the time at the drive thru, they start with "go ahead" or "what do you need". The tall guy will barely stick his arm out the window so you have to really reach for your money/order and doesn't say 2 words to you. Food is usually accurate but customer service here is non existent. read more

Not just another McDonald's. Food is always hot, very clean and pleasant environment. We always stop here on the way to San Antonio.

So... I got food poisoning from here the other day. I threw up 8 times the next day and almost ended up in the emergency room. I cation everyone to stay away from this location. read more

This McDonald's has such trouble with making and serving coffee. Not fancy coffees, regular brewed coffee. Tonight is lukewarm, weeks ago Full of founds and when you tell them they shrug their shoulders. Such a shame. read more

This is your typical McDonald's food-wise. Personally I like the breakfast menu but just about everything else you can skip but if you like McDonald's than the food should be good. The McDonald's (like most fast food) is not very clean. The service isn't great, isn't terrible but if you have a teenager or a newbie then expect slow service. The drive thru is priority at this place. If you sit inside, the service is slower than if you go through the drive thru. But if you don't like drive thrus, this isn't the place for you. read more

This McDonalds is a mess. Stopped in the PM on 11/2. The drink area was strewn with trash, water, soda on the counters. This was not an isolated mess. There is dried up soda syrup everywhere, the ice opening on the top of the soda dispenser was open revealing mold and an extremely dirty holding area for the ice...disgusting. Trash in every can was overflowing. At the counter there was food strewn around all over the floor(fries). Tables covered in trash and food products. 10's of dead flies on the front window soles. When the manager was told, she shrugged and talked over me before turning and walking away mumbling something. Your best bet...continue another 3 miles to a plethora of other restaurants at 46, because this place is disgusting. read more

Just left here from the drive thru and gotta say the service was quick but now I see why because they did not give me my drink or large French fries and charged me for them also the first window I pulled up to smelled like marijuana was coming from the inside of the restaurant. The lady didn't even know what to give me as my food. Sorry I will not return to this location. read more

Stay away!!!!!!! Counter staff have the get up and go of a snail on valium and the manager is more concerned about giggling w/the kitchen staff than the line forming at the counter. Drive the extra mile or two and go to Wenndys at HWY 46! read more

If you don't mind your food being thrown around like a football and sliding across the floor then this is for you. Yep, that's right, I ordered2 burritos from the breakfast crew on 8/16/2016 at about 8:15 AM and as I was waiting saw my burrito flying in the air and sliding across the floor and I and looked at it and up at them and they just staired and afterwards laughed about and even gave it to me. Haha wow guys! Good job! read more

Had to wait a couple of minutes for fresh coffee to be made. It was worth the wait! Super hot, fresh, and made to order. The drive-thru line was long but it moved long well. At the first window (pay) the young gentleman working was cordial and very attentive. An added bonus for McDonalds. He's certainly a keeper. read more

This is a Great McDonald's. One of the only ones that the fountain drinks always have that best taste ratio, orders are always right, and service is Great. The manager Aaron greeted us at the drive through, was very nice and professional, and even said hi to my 3 year old in the back seat while he was trying to yell his own personal order of everything he wanted... Good lunch. read more

This review is only for the night manager VERONICA. We attended the Coffee with Cops event that they had put on and received a free happy meal coupon. When we went to redeem it she rudely said that's not for here its for the Evens location. No where on the card did it state that. All that was stated was redeemable at all San Antonio , Hill Country and Del Rio Locations. So ether she can't read, does not know that she works in the Hill Country, or just felt like being rude. read more

worse customer service ever!! so clueless- true meaning of hourly wage not giving a shit! do no visit this store!!!!!!

The management needs to give customer service classes. Got a teenage server that knows nothing of serving the public. The Food was cold. Just up the road is a Beefy's,The Shade Tree or Dot's. read more