Is it a thing to charge for water? But yea, other than that there was something weird going on at the register where we could not remove an app promo that made the total jump from 9 to 11- that took like 15 minutes to figure out. Not to mention there was something going on in the play area and the ambulance was called it. I just wanted my 10 nuggets and to eat in peace! Let's see...we specified "dine in" and we got our stuff as a take out. And the big Mac we ordered was cold and the bread was stale. I mean, it's McDonald's. Is this gonna stop me from going to a McDonald's? Probably not. I don't really have standards for a McDonald's cuz like... It's McDonald's. I just there when I'm broke or outta options for that day. read more

McDonald's - the receipt for the restaurant - Burgers Near Me - Seffner, Florida

Terrible. Slow service. Staff did not appear to be clean, hair nets missing. Ordered a Big Mac cooked to order, got served a burger that had dry/stiff patties like it had been sitting under a heat lamp for 20 minutes. No manager around. No one interested in speaking to me about my problem. Finally someone came over and pretended to be a manager. Also, no name tags anywhere. I'll never go back. read more

Ordered the Hot Honey McCrisp, and got a burnt to crisp, no honey sandwich. I think I'll try to stick to McDonald's breakfast because late night orders have been nothing but a miss. Maybe hire more people for night shift to improve the quality of service and food. read more

McDonald's - Bone pieces in my chicken nuggets - Burgers Near Me - Seffner, Florida

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Young lady at the register screamed my name out and when i ask "you dont do table service?" She said you gotta get a number. My receipt had 108 she was looking for a stand. Not trained very well. Tables unkept and dirty. Music is low. It's McDonald's food we all know the quality. I would say. There is a reason why lines get backed up here. read more

McDonald's - They dont even know how their own table service works - Burgers Near Me - Seffner, Florida

Insane wait for 3 sandwiches and a mocha frappe. Literally sat in line at the speaker for 15 mins before I went to the first window in which everybody inside the store was on their phone texting while there is over a dozen cars wrapped around the building with people cussing. Tried to tell me they were short staffed but come on, sat in line for 50 mins. Unbelievable. read more

Hands down (and this is no exaggeration) this is the worst, slowest mcdonalds ever. Not one single employee is in a hurry in any way shape or form. read more

I never seem to have a good experience at this specific place SLow service Food is usually! Good , but lately I haven't been getting ANY sauce I've asked for or straws for my drinks when I order delivery I ordered at the area and received my big Mac sideways and it well apart was all over the inside of my bag . Seems they finally hired some new employees for night shift instead of having only 1 person run the entire place. Too bad it didn't speed the service up, because I get asked to sit at the 3rd window and wait for my 2 big Mac meals while everyone else behind me it getting their meals right away. Takes 15 minutes to get to order and another 15 minutes to get my food . read more

I am very concerned, this morning i went through the Drive through at the McDonalds in Seffner. As I was waiting for my food I noticed that only two of the 6 employees working were wearing masks, The supervisor and one other, two other employees had masks on but were using the as chin guards and the other two, which one of them was the young lady that handed me my food had no mask at all. As I live in this area I know the history and the problems with this McDonalds and its lack of concern for the community. BE CAREFULLPATRONIZING THIS PLACE........... read more

Employees DO NOT understand the linked payment. They get rude and insist im the problem because I'd like to use my linked payment. I've been yelled at 2x this week. UNACCEPTABLE read more

Food ain't bad or nothing but chill wit the Mayo y'all. Ordered me a mcChicken and a Qtr Lb-er and got 2 mcCumshots ong.

Terrible. I keep trying to make this junk joint work for us but it's not happening. Today I ordered and when they brought it out I'm not sure I got 2 diet Dr. Pepper drinks. Only one lid was showing diet. The other one, which I received tases like it has sugar. I couldn't drink it because I don't need to jack up my blood sugar. I called and they said they couldn't hear me. Really? New iPhone & everyone else hears me. And don't have any issues if you use the mobile app because this junk joint says they can't help you call another number. Just so special. They need to try new personnel or close it down. read more

Bottom Line on Top: Shocking drop in quality in a very short period of time. What HAPPENED? I ate at this McD's a couple mornings a week for years. They were reliably quick, served the food hot and fresh, and were really friendly people. Now the food apparently *starts out* stale, no one smiles and the food takes ages to get from under the Heat Lamp of Death an into the car. COVID sux, but restaurants that have always specialised in drive-thru (McD, Checkers, Taco Hell, Wendy's, Hardee's, etc.) had a real chance to wow us. They KNOW how to do drive-thru right, so why did this location end up forgetting every single lesson that made them good? I don't often give 1-star reviews. Six months ago, I would have given this store 4. For them to fall so far so fast is incredibly sad, and hopefully temporary. read more

My wife and I order drive thru last night 11:32 pm.. So we went first window to pay it and got receipt then go to second window waiting for food.. Anyway the interracial big girl with eyeglasses telling us to go third window that was lobby area, so we drove to third window ,that just weird and confused because it was slow and nobody behind me,so I pull reverse back to the second window.. My wife telling her we are fine to stay next to second window.. The interracial girl very rude and too aggressive with bad attitude telling us to go third window and we refused to go next third window. She doesn't get it it slow and nobody behind me but then I notice one car behind me so it not big deal.. Seem she can't handle slow busy I don't get it.. It wasn't very busy.. Customers come first!! She need to go psychologist,And training to have common sense. We will report to Casper company office about it they do have proof video.. read more

I placed a mobile order for this McDonalds location, I was not able to pick up my order due to being at work. I called and asked my mother to pick up my food for me. When she got to the location she was told by an employee she could not pick it up because she did not have my cell phone. I tried to call the restaurant twice and nobody would pick up the phone. I was so upset, I canceled my order and will advise anyone to choose a different McDonald's to go to. read more

Last night I was too angry to write the review. I know restaurants have things going on that are out of our control. However, there is no reason for fresh fries to still be stale. There is no reason why my burger feels like it's been cooked 30 minutes ago. The regular Coke tasted like Diet Coke. My child had chicken nuggets that were hard. I don't like writing bad reviews but I'm becoming very irritated with the way things are going at this location. read more

Don't go through the second drive thru menu box. You won't get helped. Ridiculous that I had to pull forward after paying and wait for just an iced coffee. Also, if there's liquid on the lid, please dry it up before handing me the drink. If I could have given a poop emoji instead of one star I would have. read more

I was served by some amazing men who were so hospitable and generous. They made my night extra special. Thanks guys

I can't believe they gave me this hard thing called food. At 5am I would expect somewhat fresh food. It is what it is. read more

McDonald's - A dry ass McCaf Cinnamon Roll - Burgers Near Me - Seffner, Florida

Worst effing establishment from management all the way down to the bottom of the totem pole. Stood IN FRONT of the register as the female employee stood there ignoring me. Then gives me a snarling attitude to the point I just said never mind and walked out. Idiot didn't said a word to me since walked in nor looked up at me. 15$ PER HR my ass. read more

Love this McDonalds!!! Super friendly and helpful staff. Yes, helpful. I love the different seating options. Tall, short, cushions, wooden, benches, etc. The kids were super excited about the PlayPlace. There has got to be 20 kids in here!! Haha!! All are having a blast!! read more

McDonald's - PlayPlace - Burgers Near Me - Seffner, Florida

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24hr drive three yea right sat there asked for someone at drive thru no one would answer drove past to see the worker trying to hide behind the other counter what a joke!!! read more

I never come here, I came here tonight at 12:48 am cause I got off work late and wanted to take my boys some food. I ordered, I get to the window and try to hand them my debit card and they tell me "oh we only get cash". Who even carries cash now a days? She told me "try another McDonald's". What other McDonald's is there around this area?!! Smh never again. Next time, At least let us know while ordering! read more

poor service entirely. i ordered curbside to skip the line, i waited over an hour and had to go to drive thru which took another 30 minutes just to get my order and then again i still didn't get my order correct. this is ridiculou. read more

I ordered through the app. The kid who brought my food out to me wasn't very friendly and the burger was cold. The cheese wasn't even melted. Food was brought out quick though read more

I come here every so often and every time I do the lines are long and it takes way longer then it should to move people along. So long that I have seen people just leave in the middle of the line. Also, even after waiting please do check your order before driving away or leaving because there is a good chance they forgot or messed up your order. Last time I went the fries were very cold and they had forgotten a burger which resulted in us having to go back through the long line. They gave us part of our order and asked us to pull up by the door to receive the rest. By the time they came out with the rest of our order our food we got from the second window had gotten cold and we decided just to head home and call it quits. I will update this review once Ive seen a change. Step up your game McDonalds you've got nothing but 1 star reviews which should call for a change. I don't know how a franchise owner could let their business get this bad. read more

The food is always prepared correctly; but I'm rating this for one star only because of the long wait after ordering on the app.! If you're in a hurry; just st go through the driver-thru don't use the mobile app! I waiting almost 15 minutes! read more

Cashier was friendly. Requested hot fries, and they were hot when I got them. Frappe with extra caramel drizzle was awesome!! Dining area was clean. read more

McDonald's - Frappe with extra caramel drizzle. Yum!! - Burgers Near Me - Seffner, Florida

The worst McDonald's on the planet! The service sucks and you have to wait for ever to get cold food and the wrong order. Don't bother going through the drive thru, you'll be there for an hour. And don't bother going inside unless you want to place an order with an employee who gives you attuned and the still makes you wait an hour for the wrong, cold food. read more

Autumn working the drive-through window was soooo sweet professional and helpful! We are passing through on our way to the shore :).

Went to McD after my shift from work around 1am and the boy at the first window and who was taking orders really had me frustrated. I use my mcd app for a code by a Big Mac and get one free. So I wanted one Big Mac without lettuce and the other one regular as is then a small coke. The boy ask if I wanted a large sweet tea I said no just a small coke and he's like it's the same price if you get a large I said it's okay I want a small coke. (It's 1am I'm tired from work and don't want a large beverage) so I'm waiting in line now and it's so slow the line is moving slow so I finally get to the first window and he's freaking out trying to find a manager for whatever reason and he asked me did I have to Big Macs? I said yes one with lettuce and one without. So I handed him the cash and he's like it's $22 something with the Dr Pepper and all I said that's not right because I used my code buy one get one free. he's like I just deleted that order and I said why did you do that? He said because nobody in line ordered it with the 7 cars that passed through he was over-exaggerating about the 7 cars like it was about 4 cars. I was like I was just in line waiting for my food lol. So he re rings it in and told him the order again and he's like okay go forward to window 2. So I go to window 2 and they look confused asked what did I order so I repeat my order and they gave me my order. Went home, opened it both had lettuce and it was cold. SO UNSATISFIED. PLEASE GET THESE ORDERS RIGHT AND STOP HIRING IGNORANT RUDE ASS EMPLOYEES. read more

Once again this location has failed me, absolutely horrible. Nothing new with the awful rude employees they are the most unfriendly people I've ever come across! My daughters cheeseburger had a frozen bun! The bottom bun was legit half frozen, and the slice of cheese was like it just came out of the fridge! So horrible!!! read more

Unfortunately I have to give one star to write a review otherwise I would give minus zero. I ordered through Uber eats and it took this Fast Food restaurant 40 minutes to prepare the food. At least the driver had to wait that long to get it and it arrived cold and incomplete. This McDonald sucks! read more

I drove up to the drive-thru at 10:25 am. I tried to order a quarter-pounder and fries. Should be a no-brainer even for McDonald's employees, but no, it had to be a hassle. Here's the deal: I don't care why McDonald's want me to wait for five minutes for a mediocre cheeseburger because McDonald's is "still serving breakfast". I don't want to hear some fast food employees nonsense about why he cant serve a cheeseburger four minutes early. Your employees would rather argue with a customer at the drive-thru than actually help them tells me all I need to know. This explains exactly why these people are working fast food and will continue to do so. This McDonald's was practically empty and instead of helping me, the people you hired would rather argue. I don't want to argue. I just wanted a quarterbpounder five minutes early. I don't want to listen to a litany of why a hamburger place can't make me a hamburger, all I know i s that you are for denying me service. I don't care what McDonald's policies are about breakfast. I don't want to hear your apologies. A wanted a simple burger and fries and your people refused to make it in a virtually empty restaurant. Stupid read more

This location is always slow! I mean sloths move faster. Their soda never ever tastes like the flavor you ordered. I have never pulled up to a drive through and waited 8 minutes JUST TO ORDER until now. And surprise, surprise! The ice cream machine is down! read more

If you want fast food this is NOT the place to go. At 10:45 pm it too 7 minutes for someone to speak and respond on the drive-thru speaker. After placing my order it took another 12 minutes for me to receive it. Having worked in fast food before I know it does not take that long to cook a patty, much less make the burger. Completely unacceptable in the fast food business. This isn't the fist time I've had issues with this location. It would be wise for me to stop coming here. Buyer beware. read more

They are holding the reputation of Mickey Ds always having broken ice cream machines aka they don't wanna make them... see their new slushies advertised was kinda excited, shoulda known their machines were "down" lol smh oh well read more

Don't waste your money! Drive by fast and go to a McDonald's that will at least attempt to get your order correct. The service is horrible, and they will argue with you over simple request! I have attempted to give them many chances but decided no more! I love McDonald's tea and will buy one several times a week but 9 times out of the 10 there tea is to nasty to drink! They must continue to brew tea and mix old with New so that it sits there and gets rotten! So sad this is the one closest to my house but I can't waste anymore money! McDonald's should do away with this franchise! read more

I typically won't review fast food restaurants but this establishment awe-inspired. Never have I seen a general manager (Blake L.) as engaged and determined to deliver food to his customers as promptly and accurately. He encourages his employees to do the best job they can praising them when they do a good job and providing them with constructive criticism when improvements need to be made. I was able to witness all of this within the course of a few minutes while waiting for my food. I arrived at a remarkably busy time of day, ordered a grilled chicken wrap and received a crispy chicken wrap. I mentioned the mishap to Blake and was astounded by how professionally and promptly he handled the situation. The establishment is clean, condiments and plasticware are well stocked, and the entire staff seems to coordinate well with one another to ensure customer satisfaction. read more

I ate here earlier today and got a chicken bacon type burger. I have spent the last 6 hours puking from that monstrosity. I don't know what happened but this is awful. read more

Just a regular McDonald's. Nothing bad and nothing good. It is the same as the next McDonald's, so if you live nearby... go. But otherwise don't go out of your way to go here unless passing through. read more