I had came in my scooter to pickup a mcchicken and realized that the dine in wasn't open I decided to go to drive thru and politely asked if I can order something since it was closed inside and the girl in the drive thru gives me attitude and very rude manners saying at first "no im not going to take your order" and I said ok that's fine but I had already placed my mcchicken and she said well i don't care im not letting you pick up your damn order I didn't get her name or nothing just hoping they can be better with who they put in drive thru wasted 4$ for nothing read more

Always the worst mcd's in the area. I completely cringe when I have to go here. Every si how time they make you pull forward to wait and it takes forever!!!! They need to just make peoples order as the go through like everyone else read more

They did a remodel and put everything behind the counter. Apparently they don't do refills on same day dine in. Walked up to the counter ask the lady if I can please get a refill on my soda and she said sorry we don't do refill anymore and I said that's weird and she said sorry and walked away. Next time just get the water cup or find other fast food places to eat. read more

I've gone here multiple times, my wife has been here and was made to wait for ten minutes for a sausage mcmuffin in the drive through. I've gone here on my own and been in and out in a minute. A post dirty bulk chicken biscuit with my wife in the car... the lady who was about to hand us our bag, looked in the car, sighed, rolled her eyes and made us go to the third window where we waited 15minutes. I went inside after that and they handed me the food without a blink. This wasn't the first time just the recent. read more

I have noticed every morning I go to iourchase my coffee on the way to work there Iis a worker Bannessa who is always very cheerful and outgoing to help me on th kiosk and make sure my orderis correct and that I get it ina timely manner she sure shines in ur workplace and has grade A customer service read more

Another McDonald's location that represents corporate greed at its worst. Kiosk ordering, no refill station, and the worker will not refill either. McDonald's is out to squeeze every last dollar from our pockets. read more

this Mc Donalds is the worst in the 805 area code rude service and food quality is bad and all around cleaniness sucks never coming back

Quarter pounder with cheese deluxe. Where is the other half of the bun? Looks like someone needs more training!! How about a little quality control Mr manager. read more

McDonald's - Quarter Pounder with Cheese deluxe. Where is the other half of the bun? - Burgers Near Me - Santa Maria, California

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Ordering from mobile is so easy and quick! When they received the order, the best items were the filets of fish. #foodie #easylife

I didn't enjoy the kiosk , very impersonal and slow. No customers in store. Ambiance was cold and impersonal. The $5 meal deal wasn't great as the burger is smaller in size. The meat was very thin, less than 1/4 inch thick. No refills on drinks. I'll try Wendy's next. The old type Donald's are better. read more

Definitely the most overlooked location that is visited. I dined in for a quick bite to eat. Surprised by how clean the interior was and quietness. I actually enjoyed the time spent there. read more

The employees are friendly and polite at this location. Generally, the food is up to what seems like the company standard. My issue with them is the accuracy of the order. Multiple times they have not made the order as specified or omitted things entirely. Sometimes it is correct. It would be ever so lovely to get it right every time or at least miss far less often. I would switch locations but this one is nearest to home. Da, da, da, da, da be accurate! read more

Terrible. When there were egg shells in my breakfast sandwich I didn't bother writing a review. I hoped it was a bad day. But I tried again with a Big Mac and a quarter pounder, and just couldn't stay quiet. Quarter pounder had weirdly shaped onions that were way bigger than usual and the burger itself was greasy. Which is super odd for a McDonald's. The Big Mac had was also greasy and the sauce was just not mixed right and very thin. Don't know what's up with quality control, but there's also a history of stale buns. That's after you get past the people on the drive thru which are almost impossible to understand. They talk fast, mumble and just have overall poor attitudes. Something needs to change there. It's just not up to franchise standards at all. read more

Services is horrible and the kiosk machines don't make service any faster. It took me 20 min to get my simple order. So muck for fast food huh. read more

Had to wait 33 min for a coffee ,Just to be told I'd have to wait another 12 minutes for them to clean their machine.

Let's face it Mc D is fast food so complain all you want but America loves Mc Ds it just we need to come Nir every day to obtain optimal health. They have larger menu now with coffee bar, yogurts, salads maybe not something you want to live in but it's fast and cheap and this one has a HUGE PLAY PLACE!! Bring the kids, get them a package of apples or a yogurt maybe a kid meal and let them run off energy and explore. Sometimes it's raining and you can't go to the park so take them to a indoor free play pace and while your there use the free WiFi!!! read more

McDonald's - Kids play place huge!! - Burgers Near Me - Santa Maria, California

I don't write reviews for chain restaurants but my experiences over the last year have been consistent and of such a high level of service that I must say something. A few key items stand out as making the Skyway Drive McDonalds the best I've ever experienced. 1. The staff is engaged with the customers and it's obvious that they have an encouraging culture which makes for a healthy work environment. When a business takes good care of its employees, the employees take good care of the customers. Two of their managers stand out as outstanding, Manny and Sarah. They are pleasant and happy and good at leading the team. This week a mistake was made on my take out order where I received the incorrect sandwich. They corrected the issue 3 days later and did it with a smile. The owners and managers have created something special that is rare to find. Keep it up! 2. Food quality seems higher at this McDonald's. I don't understand how it's possible but the others aren't the same. Maybe these meals are made by happy people. 3. The cleanliness level and decor make it an inviting lunch. read more

I am writing this on June 27th this is after the ayate has reopened on June 15th. The lobby is still closed. The drive through take forever so after being stuck we asked if my toddler and I could use the restroom (I am 9 months pregnant) they refused. Will they ever open up their lobby again or is the drive though only spot now? Luckily learned my lesson and will go to a different fast food from now on.... read more

Lobby is closed which is completely ridiculous. The app they have posted on their lobby window does not take you to the correct McDonalds app, instead it only directs you to the Latin America version of their app. Will not be utilizing this location again. read more

I came to this McDonald's yesterday during my lunch hour & the drive thru was VERY busy. I sat in the line for 5 minutes & then ordered a Filet-o-Fish combo with extra tartar sauce, but when I took it back to the office, I realized it was CHICKEN! I don't eat meat during Lent, so I gave it to my co-worker & she gave me her tuna sandwich..I tried calling the store to let them know right away but could not get an answer. I called again today & spoke with Manny, who was the Manager on duty & he SINCERELY apologized & said he would make my order right! So I went back today for lunch & asked for Manny! He totally took care of me! He even went the EXTRA mile too! He gave me 2 Filet-O-Fish sandwiches for the inconvenience! I asked if I could buy a soda & I had the $ in my hand, but he said "no it's on us"! So AWESOME! THANK YOU AGAIN, MANNY! 5 stars is not enough!! EXCELLENT CUSTOMER SERVICE!! read more

I've been here over a dozen times and every time it's spot on. Never once messed up an order. Fries always fresh and lightly salted. Burgers always yummy and the nuggets taste like nuggets. Fast service. If there were healthier options I'd be here every day. read more

Lousy response to a legitimate question!! Their drive-thru board claims a side order of bacon is "two FULL strips of bacon". After ordering 2 side orders of bacon, I received only 2 strips of bacon. When I said an order was missed, their response was they count 1/2 strips as a full strip. What? Then the shift manager had to pass me off to the head manager to explain that an order of bacon is 2 PIECES of bacon not two full strips. I told her that made no sense and not what their order board says. The head manager then sarcastically asked for the bag back so she could "fix" the problem and break the two full strips of bacon in half (to make 4 pieces). Yeah....I don't think so. Sounds like false advertising to me. The other McDonald's are very different and don't try to cheat the public. I won't go back to that location if they are so willing to let me drive away with such a lousy experience. I did tell the manager I would leave a bad Yelp review and she actually rolled her eyes. read more

Service at this location is never good. The food is so so. 9 times out of 10 they forget to add ranch in my bag. But they never forget to charge me for it. Then they get annoyed because I check the bag before driving away. Order your items cooked-to-order to ensure your food is the right temperature. read more

This is the best McDonalds that I have been to. The customer service is weirdly awesome, especially for a McDonalds.The dining area is clean and well decorated. The food even tasted better than a normal McDonalds! Who would have guessed that this little gem on the west side of Santa Maria could be flourishing? read more

As far as McDonald's franchises go, this is one of my favorites. It's giant Zebra Jeep, safari themed play land, and wall murals of cheetahs, lions and more, are a big hit with the kids. The ordering line is usually shorter than the one on Fesler & 135 (my kids favorite). The bathrooms are clean everytime I've gone. I always leave wishing I could take the florescent light covers that look like a cloudy blue sky. read more

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Close to my house and built conviently to many businesses in area. The food is pretty fresh and the service is decent for a fast food place. The only complaint I have is the kids fool around too much while working and sometimes screw up the order. Oh, and the section they asked to pull into in the drivethrough is too small. The should have a parking spot out front where its safer to wait without fear of your car getting hit. Mine was! read more

McDonald's - Drive through - Burgers Near Me - Santa Maria, California

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I had the best customer service from Viviana at this McDonald's. I had ordered through Uber eats but there was a problem with the driver cancelling my order! Although I drove and picked up my order and even though it being just before closing time; I still got fresh fries! I'm so thankful for Viviana for her kind customer service and great attitude towards the whole situation :) read more

This was by far the worst service I've ever seen!! My friend and I came in and ordered, they messed up our order three times, and the manager looked at me like it was my fault. Won't be coming back here. read more

This one of the most convenient places to go if you want food fast the food is pretty good put obviously its not the best its a fast food place there breakfast thought is VERY good i would HIGHLY recommended getting breakfast here read more

I came by around 12:20 on 3/26 to order some chicken tenders and fries for my little sisters. Once we got to the ordering box the guy taking our order had the worst customer service we've ever experienced at this McDonald's. He kept saying "mhm" and "uh well okay I guess" when we ordered. I asked the count for the new nuggets and he said "uh well you should know it's right there". We asked for a caramel frappe and he said "we don't have frappes you need to know the flavor mkay" I come from a customer service job, so I understand it could have been a long shift but there's no excuse to be that rude. When we got to the window I asked for his name and he said his name was Gabe. He has a small high piney tail and glasses. The rudest McDonalds employee ever. read more

Nice, clean location and the food is fresh. Customer service is good. Two things that could use improvement... I like the kiosks but what is the point if I have to wait in line for a drink cup? And what is the point of the door between the main room and kid's place if it is always propped open. Shouldn't it be kept closed to maintain a more peaceful atmosphere for those who are there without children? read more

Probably the best McDonalds in Santa Maria. Clean and quick, but its still Mcdonalds. I really like the Decor in the eating area. Nice place to grab some coffee or get a quick bite to eat. read more

I absolutely love coming to this McDonald's. The staff are always so friendly and happy. The actually look like they enjoy their jobs which is very rare. I bring my kids for the playland and it is always clean and so are the bathrooms. I know that fast food restaurants have a bad reputation for poor service. I have never received anything like that from this particular restaurant. The management obviously care about their employees. read more

There's not really any other place you can go, if you're looking for a late-night snack in the vicinity. Dine-in closes at 11PM, and drive-through closes at midnight. read more

Nice playground for the kids. Clean, friendly service, and convenient location. Attended one birthday party at this location and they did a good job. It was funny where they stuck the candle on the cake. They didn't realize it until I mentioned it, I will post a picture.. read more

Go to this location if you enjoy having the cashier handing you your drink cup with their fingers inside the cup. This has happened before at this location and I was assured by a anager that the staff are trained to not do this but yet it happened again. I had to explain to the cashier why I asked her for a new cup because she handles money and is just dirty and gross to have someones hand in your drink cup. If this is how they are in front of you, imagine what they are doing where you can't see them? read more

McDonalds is the best place to go when you're looking for a place to eat. The employees are always happy to serve you and help you with any problem you may have. Kids run around in the playground with lots of joy. They love their kid's meal that comes with a friendly toys. I am always well respect at McDonalds and can't ask for better attitude from the employees. McDonalds is so very affordable. They're food is just simple cheap in price. With five simple dollars you can get a twenty piece McNuggets! That is a steal for how great they taste. Any size drink is also just a dollar. So for only seven dollars you and a friend can get 10 McNuggets and a large drink each! They also have great options from the dollar menu or three dollar meal deals. I know a guy who has worked at McDonalds for 15 years now! He is very smart and attended 8 years of college. He has diplomas and master degrees in many things. He has been offered many jobs at big fancy restaurants and big companies. He refused all of them and is happily working at McDonalds. He also enjoys all of the food and says everything about McDonalds is excellent. read more

Took grandkids there last weekend. A young man named "Andy(?)" personally brought our order to the table so I wouldn't have to leave the kids alone. Thanks. Great service. read more

charged hot water as hot tea. but they don't know where they stocked tea bag.... better change cashier there.

Don't try using the coupons McDonald's just sent out (they must really be hurting) at this location. I received a sheet of 10 coupons in the mail the other day.Yesterday, I asked my mother and stepfather if they wanted McDonalds for lunch. They are in their 90's and McDonalds is a treat. I went to this location and ordered three meals. Each one had a separate coupon for a free medium french fry and a medium drink. I was informed at the pay window that I could only use one coupon per visit. I left the drive through after arguing with the employee there. I went and parked, then went inside to order my food - one meal at a time which I planned to take to the car. I was then going to return and order the next meal since this was a new visit. I was told by the snotty counter clerk that she would remember me and the coupons would not be honored. Are you trying to build business or not? All this over two medium fries and two medium drinks. Ray Kroc is turning in his grave. SHAME ON MCDONALD'S!!! I ended up going to Carl's and used every coupon I wanted ON THE SAME ORDER. I won't be going to this, or any other McDonald's if I can help it. The residents of the assisted living facility were disgusted when I told them I couldn't use the coupons. Thanks for nothing!! read more