W spot a girl flashed me and the boss yelled at her anyway the old boss called my grandma a white folk n word 30 times in one day she was there for 35 minutes I ordered a falah o fish and it was burned my large fries were a small and my spicy nugget were normal ones my coke was spilled and the younger lady at the front was a white lady calling people the n word read more

SIX DOLLARS FOR TWO ice cream cones??? Legit the guy just said "yeah I wouldn't come here for ice cream. They only allow us to give three small swirls". Dude for real what the heck six dollars for two ice cream cones he legit said "you should go to Dairy Queen next time" and he was not wrong because this is the worst $6 dollar ice cream. Like, don't come here for ice cream. Then he added "It's the worst but we have like new machines so they don't break down now but I don't care like three dollars is not worth a single cone". Dude was right. Sound advice. Great staff, but omg wow I can literally get the Nija that makes these at home for an insanely cheaper price. I miss the $1 and $1.5 cones. $3? What incredible unnecessary price gouging. Literally no reasons to come to McDonald's anymore. It's cheaper to leave a 20% tip and go to millers. Or literally anywhere else. read more

Worst McDonald's experience of the last ten years. Did not care what they gave me and did not care that it was bad.

I placed a mobile order. I did not say verbally what I was ordering through the drive-through. I selected what I wanted to order on the app I selected medium fry. I selected mc double and I selected my reward for a free four piece chicken nugget I paid for this. It was six dollars almost seven dollars. A Mc double is only three dollars so that means the other four dollars was the cost of the medium fry after I gave my code which is shown in the photo through the speaker I pull up and I recieve a small fry, the chicken nuggets and the mcdouble. All I said was I ordered a medium fry not a small and the manager said you did not pay for a medium and I was like I can show you my mobile app. And he said we did not get your code but here I'll give it to you anyway, but you did not pay for them. The chicken nuggets were free. It shows that so I know I didn't pay seven dollars for a Mc double there's no way that this could have happened because it was a mobile order and there's no way they didn't get the code because if they didn't get the code, they wouldn't have had any idea what I ordered although I was given the medium fry and it was solved. It's just gonna bother me all day long, wondering what the hell is wrong with him and the fact that he wouldn't just say sorry because it's not that serious but I'm glad I spoke up because I'm not just gonna not get something that I paid for. It's not that hard do better. Also the fries were cold and saltless and the business was not busy at all. and i am 14 weeks pregnant i really hope i do not get sick. read more

McDonald's - Reciept - Fast Food Near Me - Sanford, Florida

Service was very bad, staff rude. Do not come here only if you are going in the drive thru.

Drive thru, I was behind a vehicle at service window, and my ice coffee was handed to them and returned to the employee. They departed, and I pulled up was handed the same ice coffee with no apology or remake, this being very unsanitary. This location will not see my return. read more

McDonald's - Mcicecoffee French vanilla - Fast Food Near Me - Sanford, Florida

This place is trash. I used to work at McDonald's recently and I know for sure it doesn't take 10+ minutes to make 4 McChicken's. Keep in mind there are 4 people in there and it's 4 in the morning. There's bugs crawling on the windows and inside on the tables. Tbh it needs to be shut down read more

We come to this McDonald's every now and then. Once in a while the food is great other times it's a complete disaster. For the most part we get lucky and the food has turned alright but it's usually best to go somewhere else. The clientele tends to get a bit rowdy at times in and around the store. It's not McDonalds fault by any means it more of the location issue. Today, upon entering the store, a man was standing in the middle of the restaurant talking obnoxiously loud to another patron (BLAH BLAH BLAH!), UM HELLO, INSIDE VOICE PLEASE! I am used to this because it happens to be normal operation in Sanford but visitors to the area would be turned off really quick. The reason for our visit was that this McDonald's sent out some good coupons recently so we decided to stop by for a quick snack. The coupons we used were for a buy-one-get-one McCafé (any size) and a free Egg McMuffin (no purchase required). We showed up late afternoon so of course they were not prepared for the Coffee & Egg McMuffin order. Which is fine by me because that means they have to make it to order. We always ask if the coffee is fresh, if it's not we are willing to wait for a freshly brewed pot. The clerk neglected to start brewing the coffee immediately so after three minutes or so my wife asked her if she started brewing the coffee yet and she was like "oh yeah, woops". In the meantime, my wife waited on the outdoor patio with our dog while I was inside collecting our order. Then a local homeless lady pulled up on her bicycle just outside where my wife was sitting and began talking to and hollering at the person who did not exist next to her, GREAT! We got a live one here. I finally retrieved our order and met up with my Wife and dog on the patio to embrace everything that is great in this town including the hooting/hollering lady and her bicycle behind us. Eventually the lady went into the store and we were able to enjoy our late day snack. The coffee was perfectly made, you can't go wrong with McDonalds coffee when made right. Our Egg McMuffin was definitely freshly made and delicious. No complaints with our food on this trip however it did take about 15 minutes for our order to be fulfilled. As we were finishing up our snack the lady returned to the bike rack a second time to carry on another conversation with the invisible entity. Whomever it was she was speaking to obviously was not someone she cared for. Well, this time around the experience here was a bit awkward but nothing that I am not used to in this town. The food was good but service was quite lacking. The restaurant and patio were orderly, clean and well kept. I will not go out of my way to eat here often but I will return on occasion. read more

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Stopped here for lunch before heading to the zoo. We swung by the drive thru thinking it was the quicker choice. Once we got to the window, I had my McDonalds app open and asked about a cheeseburger bundle pack. At first she said they didn't have it but then she was able to find it. 2 cheeseburgers, 2 medium fries, 20-piece nuggets and a lg drink for $12.99. Price should have been around $15.95 so we saved $3. Plus we added a $1 large fry coupon so lunch for 5 was under $15. So the cost effectiveness for McDonald's is always the draw for coming. Unfortunately, as nice as the workers were at the windows, the execution was less than stellar. There are 2 drive thru lines/ordering kiosks that merge into one line. The girl at the pay window didn't confirm my order. She told me "$13" I handed her my card. She handed me the receipt only... it wasn't my order. So then a manager needed to come over, refund the original charge and ring us up for our actual order. Get to the pickup window, I'm handed a bag. I peek in and see the original wrong order. I hand it back and after a few minutes of confusion, they locate our order. Food was "meh". Nuggets seemed a little old and fries weren't as hot and crispy as we'd like. Ah well, filled our stomachs. read more

We went to McDonald's late 1:30am to be exact at night and they turned us down and only were taking orders for Uber and DoorDash. Waited 10min in line for nothing. I would give 0 stars if possible. read more

Went to get coffee and was told to pull up. The Manager - Debbie was rude and should not be anywhere near customers. I have never been treated so poorly over drinks in the 50 years that I have been on this earth. Avoid this McDonald's in the morning when she is working!! read more

Downtown Sanford location gets pretty busy especially during the mornings and later in the evenings. This is the closest location from where I work and so several people I know and work with visit here often. Since Covid, service is pretty quick which is great for lunch runs, but the menu shrank. I think for all locations they're only following suite. The customer in the mornings from the evenings is like day and night. Customer service is amazing during the morning shift, service moves quickly, and food is spot on. Employees in the morning seem happy and show love to their customers. Unfortunately, in the late afternoons and evenings; service is the complete opposite. This just goes to show there's a major difference between each crew moral and management. Looking for a quick bite in the area with great service, I recommend the morning crew here any day!! read more

McDonald's - Drive - thru - Fast Food Near Me - Sanford, Florida

This McDonalds is by far in the top for me for worst out there.. a lot of flirting apparently tonight at the window with other employees it's all they could focus on.. this location I think really needs to focus more on the food quality.. The service is just really sad.. :( My favorite thing the fries!! Unfortunately when I asked for them to be fresh unsalted fries and they gave me ones that had been sitting out and I know it's hated when people ask for fresh but it is literally the reason why I like McDonald's lol among other things. All in all my food sucked. read more

Here we are again. lol. I already left a long review on google before saying how I am done and told my family and friends. So my family didn't want to listen. My family came here and ordered 55$ worth of food and completely mess up the order. My family now believes me and are done with McDonald's forever. I warned them prior and now they are all accepting that I was completely right. MCDONALDS IS A MESS! They can't get anything right when it comes to an order more than 1 meal. The food declines as prices raise. Save yourself the trouble and go to a real restaurant or diner to eat. It will be faster, cheaper, nicer people, and you will have a great experience. Don't believe me then go to McDonald's after reading this and see how it goes lol. DONT GO HERE UNLESS YOU WANT TO THROW YOUR HARD EARNED MONEY OUT THE WINDOW. Take care everyone and you're welcome! #McDonaldsStrike lol read more

Just close this location, worst employees, inside is never open and drive through is hardly open.

Service was horrible. Went for breakfast and when we finished ordering she told us to pull forward but we sat for an extra second while the screen updated so we could make sure it was correct. As we were about to pull away, she came on the speaker with a major attitude and said "you can pull forward!!" I got over it quick, whatever. She must be having a bad morning. Then I got my food. I ordered one sandwich and two frappes. I opened my sandwich and there was an incredibly long hair intertwined in the layers of the sandwich . Definitely not eating that. And I know it's not mine because my hair is literally in a slick tight bun. Disgusting location and I will not be back read more

McDonald's - a sandwich and a burger on a wrapper - Fast Food Near Me - Sanford, Florida

Went around 2am for a quick snack after going out and I gave them my order for them not to respond for five minutes. I waited thinking they were just helping people at the window just for them to come back and say they were no longer taking orders with no explanation. Don't say your 24/7 if you're not 24/7. Seems like this happened to other people about a week ago to. read more

food was cold , fries were cold.... fish sandwiches , big macs and fries suck when they are cold ... please improve ur food as i went to the store in orange city the day before and it was great sanford store was awful... read more

Always polite. Close to home friendly and gets orders right 90% they got it down find the food is hot and as expected

Just left there not 10 minutes ago. How hard is it to get an order right? The ticket is right, the burger is not. Thanks for wasting my gas. This is why I tell people to AVOID this place. Onions and pickles? Seriously?!? You took my order right, so why does this happen? It wasn't even busy read more

McDonald's - Fast Food Near Me - Sanford, Florida

One of the worst McDonald's I have ever visited. They never get your order right. They hire terrible people. I have complained several times to corporate. I wish they would just close this location down. Garbage food and garbage service. I got an oatmeal this morning that was only half full. The portion is supposed to be 9 ounces. Just out of curiosity I came home and weighed the container. It weighed 7.14 oz. After you deduct the weight of the container the portion was 6.5 ounces. read more

McDonald's - Fast Food Near Me - Sanford, Florida

This is the slowest service ever for overnight.... I just don't get why they have people mopping the floor when there's cars on driveway backed up for more than 30 minutes!!! Like who manages the overnights crew??? Seriously.... The managers need to apply in what's more in reality rather than their stupid words.... read more

I'm not sure what's going on with McDonald's anymore Seems like every time I go there they mess the orders up This McDonald's I ordered a sausage egg and cheese biscuit They gave to me with out cheese By the way waited for my # to be called and they kept saying the wrong # They kept saying 429 My slip says 629 WOW read more

McDonald's - the receipt for the restaurant - Fast Food Near Me - Sanford, Florida

Sunia is rude , irate , loud and very unprofessional. I can't believe this person has a job . my 69 year old mother was getting her food from the mobile app. I place for her . After 25 mins. go by . Now it's lunch time . No one's still haven't said anything to us . I said excuse me, how does the refund process work now you all serving lunch and we order breakfast? Why did I ask that? UNPROFESSIONAL.... read more

Crew behind the counter was good, but the condiments and soda counter needed a good wipe down and trash removal. Tables were clean, parking lot was clean though they'd just had a delivery and there was a large pile of empty boxes still being hauled to the dumpster in the corner. The gal who took my order knew the right questions to ask (meal or just the sandwich? how many cream and sugar? hot or mild salsa? here or to go?). I like that. Efficient! A good Mickey D's! read more

Stopped here on my way home with the girlfriend, the staff was friendly and the food is okay.The chicken wrap I ordered was good but the fries were cold and not as good and the drive thru was slow. Now I know why some reviews are negative about this place, I won't stop by here again. I rather go to the one on 17-92 before even thinking about stopping at this location. For the wait in the drive thru should of gotten something free,if not then why is it called FAST FOOD? ?? Disappointed in this location..,,, read more

McDonald's - Fast Food Near Me - Sanford, Florida

i spent over $40 for bs. i got a big mac meal and got everything but the big mac no big deal i got a lot of food i figured if i went inside it would be easier so i can make sure i get sauce,, i got 60 nuggets to feed my family and no sauce with them dry a** nuggets. when i went inside i was met with the rudest person i have ever met she was extremely rude come to find out her fata** was packing the orders and left the big mac out for herself on purpose so when i came in (as nice as i possibly could be) and told them i didnt get the big mac before i could even say that i needed sauces and a straw she walked away talking shit about me when i literally wasn't even rude to her at all and when she came back and i asked for the sauce she started complaining because she had to walk back and get it ( litteraly not even 2 feet her fata** needs the exercise) AND THEN DIDNT EVEN GET THE SAUCES!?! ive never seen coustomer service so bad in my life and it sucks because this is the only mcdonald's close to my house i really could've walked in there rude asf with an attitude and been a bi**h about it but i didn't and wasn't but she proceeded to act like i did and i am praying this woman gets fired she doesn't need to be working in a place that you have to provide coustomer service with an attitude like that read more

Over paid for a six piece- got a four piece. Ordered extra fries- got a yogurt. Stop being shady. Fix menu prices to what you actually are going to charge. It's fraud , mickeys. Own up - owners. read more

McDonald's - Fast Food Near Me - Sanford, Florida

Hey so I come to this McDonald's pretty often and there's this one older lady that works in the drive through late nights and she gets really mad every time I ask for sauce for my nuggets or some extra napkins. She just rolls her eyes and closes & locks the window as soon as possible. I'm not mad or anything I'm just confused. Please respond. Is she okay? read more

McDonald's - Hi it's me. - Fast Food Near Me - Sanford, Florida

The worst experience with any McDonald's EVER!!! Went through the drive thru at 12:38am. Waited 10 min to place order, understood, many cars had pulled up. Then it was another 20 min to pay and get food. No apologies for the delay. Got to the window to pick up food. The "person" inside was fiddling with the soda machine. Didn't even acknowledge that we were there. Went and got another person to help with the machine, again fiddling with it and not even acknowledging us. She opens the window and I asked her if we can finally have our food. Autumn gets an attitude and holds out food from us. NOT acceptable. Someone from corporate really needs to address the issues with the two Sanford McDonald's, similar issues with both. read more

Came here for lunch break . They took mad long have a attitude bathroom smells like it has never been cleaned I go to sit down in the lobby to eat quick because I been sweating all day at work and wanted to relax for a second. The lady seen me sit down and started to eat and then 5 mins later half way into my meal they say you can't eat here. There is no signs and they should of told me before is started to eat. Mad rude fuck this McDonald and the Burger King across the street is trash too read more

I am pleasantly suprised with this McDonald's. At the time of this writing the reviews are at two stars. Based on the negative reviews I thought this McDonald's was going to be awful. It turns out they got everything in my order right and everything was fresh and tasty. People are more likely to leave a review when they have a bad experience vs when they have a good experience, so I think that is why this McDonald's has so many bad reviews. And I also think any McDonald's in general is hit or miss and this time for me it was a hit. I have no complaints with this McDonald's. I am deducting one star because this McDonald's could use an update so customers can see the order on the screen in the drive thru. read more

Place is horribly run! Food has never once been good and the employees never seem to know what's going on. Multiple occasions I've witnessed the employees smoking weed behind the firestone next door. Would never waste my time here. There's better McDonald's around well worth the drive. read more

Would have gave zero stars if I could.. I go here because it's close to home and I'm usually in a rush and pressed for time. I have only lived in the area a very short time so i have only visited here 4 times. 1st visit. Ordered a quarter pounder meal.. waited over 20 minutes in the drive through to get my order, Burger was so cold you could have told me it was sitting in an ice chest and I would have totally believed you.. Fries, cold and hard as a rock. 2nd visit. Ordered a Mc Chicken and a drink... got to the order Mic and had the guy ask me if i wanted the "new ice cream" thingy whatever it was... I said "No thank you" his reply was "ok is that all?" what? is that all? I haven't even ordered anything yet! Anyway, the chicken patty was like chewing on rubber bands, I ended up just eating the damn buns. 3rd visit. Ordered a bacon, egg and cheese biscuit... the biscuit was soaking wet with who knows what, and just tore the shreds when I unwrapped it.. I was just left with a pile of wet falling apart biscuit. 4th and final visit EVER HERE.. Ordered an egg mcmuffin. The muffin part was completely, and i mean COMPLETELY BLACK, totally burnt to a crisp.. So i decided I would just eat the egg, cheese and canadian bacon... Well during eating that, I found Not one but TWO long black hairs stuck to the cheese.... IM DONE. Long story short, just don't go here... and if you do and DON'T get sick... I'll be surprised. Also during my last visit here, I was at the first window and heard a "manager" talking to two employees behind the guy taking payments and her words to her employees were "Just smile and listen to what they say while they are talking shit... Act like you want to help and then just go on with yalls day". Wow, really? this place needs to be SHUT DOWN! read more

I arrived at 2247 and the dining area was already closed which is clearly not what is posted. The individual taking our order was very mono tone and needs to learn "a smile can be heard". I was extremely disappointed in this McDonald! read more

McDonald's - The lobby was closed and I screen shorted this photo with the time stamp! - Fast Food Near Me - Sanford, Florida

Went through Drive Thru and no one even acknowledged. Drove around to go in lobby, no one working front registers and two employees up front and neither one made an effort to find a manager or anyone to ring me up. Never will i go here again. This is why everyone goes to Chick Fil A! read more

ALWAYS at least a 10-15 minute wait in drive thru no matter if there are 3 or 10 cars! Absolutely NO sense of urgency. Putting in Double drive thru lanes did not help! Why is it so difficult when it's what you do? Chick-Fil-a needs to lead training on this to all restaurants. read more

Lady was extremely rude. She talked back and made me wait for ten minutes when my order and then said "wait a minute", and when were getting our receipt she told another customer " i said wait a minute" in a rude tone . Poor customer service. read more

Stood at counter for 10 minutes before anyone even acknowledged me. Finally the cashier walks up with no greeting and stands at the register staring at me like she wants me to leave. Had to repeat my 2item order 3times. Manager was standing there the wholetime didn't acknowledge me or care. Im still waiting on a small fry and a plain burger 7 minutes after ordering. typing as i wait. also witnessing the other customers being treated the same. terrible experience. read more

Girl at the intercom was laughing obnoxiously the whole time I was trying to tell her my order. And acted like she had no idea what she was doing. Then I ordered sausage egg and cheese and they gave me bacon... read more