By far the worst I ordered from them through DoorDash twice this month and my drink came with no ice but somehow it was still kinda cold? This location inside is clean for the most part but not always because of teens, homeless that are hanging around inside and outside the service could be better if we didn't have to rely on our phones/kiosk because if you wanna pay with cash you have to wait very long so I would recommend skipping this one to find a different location and see how it goes. read more

I really wish they'd close this location, it's laughable how bad it is. They have children running the place it's always filthy and insanely disorganized. Read through the reviews everyone is waiting 25minutes for their $6 meal deal Lol. The kids working inside there have no clue what they're doing and get mad when you ask for literally anything that they forgot to provide. You'll ask for napkins and they give you a disgusting look on their face because you made them walk again. This place is horrible, not to mention the homeless loitering inside the building they can't get rid of read more

15.99 for 20 piece McNugget yeah no thanks lol what a complete ripoff. Why would you charge that much for nuggets when other McDonald's are like 7.25 at least lol read more

There is an employee here he's been here for a couple months i believe . he's older hispanic usually at the drive thru window. he is so rude! he makes me not even want to go to mc donald's and i live right by so it's very inconvenient that i don't want to go here because of such rude customer service. I don't understand how they hire people like that. Mc donald's is as bad as it is and hiring people like that makes it worst. I ordered as-well last time i came here i ordered 20 piece nuggets and large fries and this guy gives me 1 ranch after i asked for 3 . It sure doesn't come out of his paycheck he has a nasty attitude. read more

Just close this location. I just ordered through the drive thru and got home ... it's always something. Cold French fries, no ice in drinks, half of the sodas are out of service, no sauce for any of the chicken nuggets, burgers cold. Cmon man, McDonald's isn't cheap like it use to be. Step it up or get out. ZERO STARS. read more

They straight up forgot about my order. I waited for 15 minutes and no staff showed up to the counter. There was a line of like 8 people waiting for a staff member. Also they forgot parts of my order to add on to that. Yall need to lock in. read more

I stopped here because kids were super hungry and we've been on the road for a while. The fries were not fresh; barely warm. The hamburger we ordered only had 1 little pickle and barely a blob of ketchup. The big mac only had a little blob on it. Plus, asked for extra mac sauce on the side but didn't receive it. And the meat patty was barely even warm! We live close by so it's not like the trip home was long enough to let the food get cold. Very disappointed. It's gotten more expensive but the quality is worse than it's ever been over the last several years. read more

McDonald's - Food quality is garbage - Fast Food Near Me - Sacramento, California

Worst McDonald's in history, so slow and rude and the 20 piece chicken nugget here is 12.99

I come to this mcdonald's often and the service is absolutely horrible. Do not recommend this mcdonald's they'll just give you attitude and mess up your order. Try somewhere else. read more

Please warm up the bread properly; it shouldn't be cold. The meat is too dry. The fries are always brown and soggy. We need the owner to hire a manager with a lot of experience to turn this McDonald's around. We need fresh food and lower prices. Although wait times have improved, there is still a need for better organization. Also, the first window is closed at night. . Cleanliness outside..always people at the drive thru begging for money does not feel safe at all. read more

We typically stop in at McDonald's for two things. To use the restroom and purchase $1 drinks. Today, we had lunch in the car and just needed drinks, so I got into the drive-through and ordered two Diet Dr. Peppers. Unfortunately, this McDonald's is still behind on the times and only had Diet Coke. So, we got two of those, paid and left. Service was reasonably friendly and certainly our order was ready by the time we made it to the second window. read more

The blonde female Hispanic manager is very rude I was going to go inside and have a one-on-one to let her know she shouldn't talk to people the way she thinks she should. I've never had an issue going to any type of McDonald's establishment, but please be considerate. You never know what other people are going through and I didn't have the energy for any type of confrontation. I hope she sees this and thinks about how she talks to people, but I do forgive her. read more

This place took like 30 minutes to give us our food and the line was so long. We sat in there for 10 minutes waiting to order our food and they took 20 minutes to give us our food. Also the food was not their best at all. Please do not come here! read more

This review is terrible off the top. The manager Salvador Martinez emailed me a reply to my complaint about bad food and my request for a refund. He didn't even offer me a replacement. I've had bad food there before and I regret going back but I swear if I'm starving to death I won't be going there for anything! Dry, old fries? And both double quarter pounders were so hard you can't bite? Not sure how long they'd been sitting there. I spent $35 for garbage. Heres the Email...Hello Mariam: Thank you for taking the time to share your recent experience at the McDonald's located at 2335 Florin Rd .  As the General Manager of this restaurant, I apologize that you were not satisfied with your visit. Let me assure you that food quality and safety are among our highest priorities. We are committed to providing only high quality and safe products. Please be assured that we have shared your comments with our restaurant staff. Your call serves as a valuable reminder that our customers are our priority. We truly appreciate your feedback and apologize that we did not meet your expectations. Again, thank you for taking the time to share your experience with us.  We hope to have the opportunity to serve you again. Salvador Martinez McDonald's Manager Mcdonald's 24th and Florin (916) 394-1618 25618 / CN: 30044240 read more

he'll I give this location no starts. staff is slow at fuck. took me over 40 minutes to get my order and it was a mobile order. they forgot about my orde. what's the point of the mcdonald app and it does nothing. bad business and slow worker. Never eating here again. read more

HORRIBLE!!!! Forced to use self checkout NONE of the hand sanitizer work can't use the restroom to wash hands, ordered food and 3 others that ordered after me get their food before me will never come back here again, WHERE IS MANAGEMENT!!! read more

Horrible customer service, if you can even call it that. What a joke. The guy was rude and gave me an attitude after I sat at the drive thru forever, without anyone saying anything. Then when I asked for help the guy was extremely rude. read more

This McDonald's has left their menu board broken for three months, on my nearly nine visits in the last 3 months not once has there ever been any single worker at the front counter taking orders, to get you ketchup. I have literally not want to see any manager in any physical capacity at this his location They heat their soda fountain in the dining room locked or they put up a sign saying they're out of CO2. Which somehow magically includes McCafe drinks as well. After today's experience in which I waited 15 minutes with not a single drive-thru customer in line only to receive cold food and a filthy dining room with a menu board or any customer service whatsoever I return my food for a full refund went to wienerschnitzel and I will never return to this McDonald's again! read more

Horrible, use the mobile order , drove there and the place was closed. Called the customer service and told them that we placed an order and came to pick it up but the store was closed . Asked them how we can get a refund, told us that you can cancel in in the app, but app pay already took the money. And the hung up the phone on me when I wasn't done talking. The app says no refund once order was placed . The store stole $28 bucks from me and I never even got my food . I was pissed and their customer support team was not helpful. Don't use the app or go to this location . It was only around 7 pm when I went . read more

This McDonald's has improved a lot since their remodel. They still haven't opened the dining room... but I kinda have an idea why with all the homeless druggies out front. I've been here maybe a dozen times this year and they've only messed up my order once. My fries have been warm to hot most of the time. They've actually been giving me ham in my egg McMuffins. Hash browns are usually crispy. Hopefully they can keep the quality consistent. I would rather go here then drive past it to another McDonald's since it's close to my house. read more

Great service! Had an app issue and the manager was very nice and made everything right, very much appreciated!

This place NEVER gets my order correct. Today I ordered a caramel sundae but got a caramel frappe instead, and we asked for bbq and hot mustard with our 2 orders of nuggets but only got ranch which we didn't even ask for. read more

They are a bunch of idiots and need to be retrain! Today I went through drive thru order my food ask for a quarter pounder, med frys, med soft drink and other items, the cashier wanted to put my quarter pounder order as a meal even after I told her I had a $5 deal for it my total at the time was 26.05, when I got to the window to pay and I showed her my code my total was still 26.05, when I told her the code wasn't used she told me It was $28 before the code. I paid the 26 05 when I got to the 2nd window they took the word of the idiot cashier which now they are all idiots! Show me where the deal was given? read more

McDonald's - a receipt on a table - Fast Food Near Me - Sacramento, California

This is the worst McDonald's and all of Sacramento they constantly have you wait in one of the reserve try to spot and never get your order right if they do get your order right they usually forget to either I thought with the new makeover they would be better but still the same awful service I do not recommend them read more

McDonald's - the dashboard of a car at night - Fast Food Near Me - Sacramento, California

I normally enjoy their breakfast, however today is a different story... I ordered a caramel macchiato, however it tasted like water-downed or actually no... just like the water they used to clean out the machine. Most disgusting thing ever. Not sure if the employee is new or what not, but that was nasty. read more

Always slow. Even before covid happened. Always get my order wrong or leave something out. And now I can't use the coupons from the app unless I do the mobile order 1st. read more

Old food.... never again... they just flat out suck !! Messing up orders, employees have bad attitudes, they get mad when they mess up your order and you bring it back. read more

Big Mac meal for $5.44 with the deal of the day. Download the app to save lots of cash.

McDonalds employees do not wear gloves, and not only do they take orders and exchange money with customers- the exact same workers will go and put food orders together. I video recorded it, and took pictures. That is disgusting. I will not patronize this location ever again, and if I find out that this is how all McDonalds do business; they will lose me as a loyal customer. I will be contacting the city to ask if employees are allowed to handle cash, and food without washing their hands, nor using gloves! Sounds like a violation or two to me read more

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If I could give 1/8 of a star I would, terrible staff the food is always raw in Uber eats they never put straws staff are rude and miserable

Went inside to order and sit down to eat. Looks like this McDonalds is under staff. There were about six kids in there yelling at the top of there lungs, didn't look like they had order anything. And at another table there about six older males one was sitting on the table, a bit disrespectful to be sitting on the table. Looks like a hang for the neighborhood kids. The homeless have more respect then these kids and the older males. read more

Went there this weekend and ordered 7 hashbrowns and found these disgusting black gooey slime in them. So nasty! Tried calling corporate about it and no explanation has been given. I mean these were large black chunks off goo. read more

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The memes are true, the ice cream machines are always down. Seriously I'm not even kidding this sucks I'm literally stuck in the middle of the line not getting anything cause the ice cream machines are down and now I gotta wait to get out of this mess read more

My first mind told me to not stop here and when I did then I told myself to go inside, but NOOO I had to take my happy self through the drive thru anyways. Boy oh boy was I sorry. It was only two cars in front of me and it took about 25 minutes for those two cars to get food. What was interesting was the guy in the truck in front of me was trying to show off and he pulls his truck so close to the pole when he had to pay for his food that afterwards it tookhim about 3 minutes or so to back up and try not to tear it up. Had to smh! Then when he's at the window he gives them a empty McDonalds cup, one of those that they put the ice coffee in and they give him two full cups back. Had to laugh. Still just waiting and mad at myself because I didn't follow my first mind and go inside. I gotta admit every time I come thru the drive thru here there is always some kind of problem. Oh and let me not forget the attitude on the young lady that was working the window where you paid for your food. She was all frowned up, didn't even make eye contact with me when she took my money for my order. When I got to the window to get my food, again I had to wait because the order still wasn't ready. When I pulled into the drive thru it was only 3 cars. Now the line was long and all the way around. All I can say is fast food isn't fast food anymore. This was the worst experience I have ever had in a McDonalds drive thru before. Not to mention a woman walking up to people car windows asking them for money. The things I do for chicken nuggets! I give them a 1 star simply because I have to give them something!!! But what an experience. ... read more

McDonald's - At McDonalds for one thang! Lol - Fast Food Near Me - Sacramento, California

In the three years, since we moved to Sacramento we have only frequented this location for a total of 4 times. Every time, they have forgotten the sauce for the nuggets. EVERY. SINGLE. TIME. Even with my asking at both windows. Twice. Now, let me tell you, in high school I had the wonderful pleasure of being a McDonald's employee. It clearly says ON THE SCREEN, with the rest of the order, which sauce was chosen. It's very hard to miss, which leaves me to believe these employees are lazy and/or ignorant. They also can't remember to put napkins in the bag. Company policy 'used' to be, one napkin per item. Maybe this has since changed; however, I don't think the zero napkin policy is adequate. And please don't even get me started on the incorrect drinks. You're managing to press the correct button on the screen, but we never seem to get what we ordered. Every trip simply reiterates my revulsion for fast food in general and I am reminded that even though it was a particularly busy day, it is 100% worth skipping the 'convenience' and making food at home. read more

Absolutely ridiculous long wait for burnt food!!! The staff behind the counter is more worried about coffee drinks then the actual food that built McDonald's. When I called the manager about the burnt burger I received she tried to explain to me that their burgers are cooked well done. Yeah well done is one thing burnt to a crisp is another!!! read more

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Absolutely worse McDonald's. I live closer to this mcd but drive farther to another restaurant to avoid this place. I made my first app curbside order, forgot to change location and my order was sent to this one. Went to marked curve side parking, alerted app I was here, waited 5 minutes, no food, get out of my car to go inside, indoor dining closed so doors locked, get in long drive thru line, I tell the driver thru person about my order, she confirmed my order was received and tells me to pull up where they can give me my order. I'm not sure if she wanted me to continue drive thru line or pull back up to curve side parking but by now, there are multiple cars behind me and the only way for me to go is to continue drive thru. Defeats the purpose of app and curve side orders. When I finally reached the window, worker gave me wrong order?!?!?. It's McDonald's; they're not going to shut down or close by my complaint but If you want to avoid the frustration, cold food, slow and bad service, drive to the next mcd. This restaurant is consistently bad. read more

I'm usually one to give benefit of the doubt. This is the worst McDonald's when it comes down to customer service. It was a light skin guy with curly this morning that served my food through drive thru and my order was wrong. I continue to tell him my order was wrong and tried to say I didn't order a McMuffin, which was correct I didn't. I did ask for a biscuit instead of a McMuffin. I asked for jelly and had the nerve to say to his whole staff with the window opened "she wanted some jelly" with attitude and sent someone else to give me the jelly. They never have condiments. Every other McDonald's always have their prepacked silverware baggies with jelly salt and pepper and the whole shit. Every time I have came they have the WORST CUSTOMER SERVICE read more

Came in on August 20, 2021 at 8:15 AM I ordered a sausage Mc griddle and hotcakes. When I got to the window I didn't really pay attention to the total because I used Apple Pay so I wasn't given a receipt either. But obviously in your Apple wallet you have everything saved. I got my order and I was down the street until I decided to open it my order was completely wrong I did get the hotcakes but instead of the sausage Mc griddle I received a sausage egg McMuffin meal... so I decided to go back since I don't eat egg and get my right order I went to the first window and told them that my order was wrong I was given attitude by the cashier The funny part is why are you giving me attitude when you messed up on my order when I should be the one that should be mad but I'm wasn't I just went back so they can fix my order... therefore she called the manager I told the manager I was not given a receipt .. as a manager he's able to pull up all the receipts and re-print it he told me he could see it but he was not able to print it and neither was he able to give me the partial refund back which is not true AS A MANAGER your able to do that THAT IS YOUR JOB he still had the audacity to ask me what would I like to do about it ?..with attitude... and I can say that from experience as me being a manager at another location. Customer service is our number one priority I honestly don't know how this man got the manager position like what if I was allergic to egg or something ... at the end I asked for corporate's number and his name and he did not want to give me either... exactly because you know you are doing your job wrong and you are going to get in trouble for it well guess what I did call corporate because I know how this runs. I was told his name is Francisco the manager but I can be wrong that is why I'm riding down the date and time that I went so you can also look at your schedule and see what manager was working that day. This location definitely needs more training with the cashiers am the manager the only person that actually was doing his job right was the kid in the second drive-through window giving orders.. read more

Double cheese burgers are more expensive on the right side of the tracks at $1.79 each... Wow that was a shocker lol ;)~ ^^^ This was my check in commentary as I swung in this Land Park location after a trip here to visit my new derm doc..... Is a cheeseburger, a cheeseburger just a cheeseburger? Well....... Yes and no..... On my first visit to this Micky D's while in a new neighborhood for me I swung in here to grab my usual 2 double cheeseburgers & large diet Coke while continuing onward towards my route when I spoke my order through the speaker-box and was shocked to see that my usual double cheeseburgers were ringing up at $1.79 each INSTEAD of the customary $1.29-$1.39 each that I usually pay when shopping over in the hood where I call home.... Now I know that the Micky D's franchise is just that; sold out to people who must adhere to specific corporate rules and regulations however the pricing it appears at least on some items is independent to each franchisee.... Well, without going into too much detail lets just say that there was nothing special or spectacular about this days purchases; the burgers were no larger, filled with more yummy greasy goodness NOR was the customer service any better than what I have become accustomed to over on the wrong side of the tracks and so I DISLIKE greatly the higher rate of exchange that this location charges for exactly the same items that other locations sell for less.... Poo-poo on you Land Park location and the owners of this store and you can keep your burgers as I have decided that regardless of how hungry I may be next time out in this area I shall make other arrangements beforehand and deny you the extra change as its a matter of principle for this chic....... The End read more