It's a hard drop from my last review but with the prices changing, the value isn't there anymore. I don't know if there was a management change but the food quality has gone downhill. I had something extremely greasy once a while ago and haven't been back since. McDonald's isn't a place I would ever choose to eat. Maybe for breakfast when traveling out of town early but there are so many better options for food. read more

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Used the app as we neared the exit for this store. Request no pickle. Take a bite and bam! Pickle. Ruins the taste. Everything else ok for what McDonald's considers fast "food." read more

I ordered a McChicken with only lettuce and got almost no lettuce! Seriously there were only about five small shreds which made it extremely un-enjoyable. A McChicken is the only thing I like from Mcdonald's and this has made me not want to come back read more

McDonald's - McChicken - Fast Food Near Me - Roseburg, Oregon

Took forever to get food. When it finally came it was all cold and the drinks were missing. No one is working the front counter. Maybe drive thru gets hot food. ALSO, the woman with the headset on (manager?) was working with the food while holding her stomach and making faces like she was going to throw up! I hope we don't all get sick. read more

This McDonald's has got to be one of the worst locations for good service. Sunday night at 9:30 and my daughter and I pulled into the drive thru to order a Oreo McFlurry. I made a comment to my daughter just before we attempted this order that there was gonna be a problem and no McFlurry would be possible. Sure enough, as soon as we ordered, we were informed that no ice cream products were possible at that time. The hours of operation online state the drive thru is open til 2am, it was 9:30 pm and no McFlurry's. Shouldn't all menu items be available up until closing time? read more

I dont think they really care much at this location. Customer service is meh. Also my sons burger was raw, they exchanged it but did not apologize, they actually gave us attitude for bringing it to their attention. read more

McDonald's - Raw burger - Fast Food Near Me - Roseburg, Oregon

A cashier named royal was really attentive and gave us ketchup... and her smile made her approachable. 5/5. read more

McDonald's - Fast Food Near Me - Roseburg, Oregon

I understand that businesses are closed on holidays but some aren't. if you're not open on holidays then don't say that you are open online and don't have your signs on to draw people in only to find out that you're closed! read more

I Go Here All The Time Service Great Food Great Everything Great This Is My Local McDonald's

We were heading to the Wildlife Safari and since McMenamins was taking fooooorrreeevveerrr we decided to just go through the drive through here at McDonald's (June 30, 2021). No issues at all. We placed our order, drive up and paid, got our food, no issues. The food was warm and McDonald's tasty. Honestly, I only go to McDonald's as a last minute/last chance place. Granted, I do love their fries! There were 4 of us and no one complained. That's a good thing. I don't know why but they never give ketchup. Why is this? This time I actually remembered to ask for ketchup so yay for that, but if I hadn't, we wouldn't have ketchup! Please change this, McDonald's. At least they gave us napkins. ;) read more

Yeah, I pulled up at McDonald's hungry and this is what I get served a raw burger I drove way too far. Head back. read more

McDonald's - This is a photo of a uncooked hamburger in the green Oregon McDonald's - Fast Food Near Me - Roseburg, Oregon

The McDonald's in Winston Oregon is the worst McDonald's ever! They take your money then have you go park until they decide to bring you your food by the time you get it its cold & disgusting. People are rude here. Manager is just ignorant. Don't eat here, you'll be smart go somewhere else! read more

McDonald's - Our Nasty Lunch - Fast Food Near Me - Roseburg, Oregon

Service was insanely unprofessional and rude to my grandma she was trying to ask a simple question about where my baby sister flurry was and he cut her off and assumed what she was asking for a straw because they don't have any which we didn't know. It was a guy in a grey shirt assuming it's a manager, would assume a manager would be more friendly and willing to help a consumer rather than just trying to shut her up read more

Just want to give a good shout-out to the crew at this McDonalds near/outside of Roseburg, OR. When I'm on my short break from the nearby school working with kiddos, you guys always get the order quickly, my iced caramel coffee (with the shot of espresso!) is ON POINT, and total perfection! Thank you! Your friendliness and professionalism is also appreciated, so please know that it's definitely noticed! read more

Food was ok. Service needs work !! No one greeted me . Just some one will be there. After waiting a guy says have you been helped . I said not yet he took my order to eat here even gave me a table marker and then I heard my order yelled out . Went up to counter and said so what's the point of the table marker if your not going to bring it to my table. Nothing acted like they didn't hear me. The female boss was bitching in the back . Maybe they need more upbeat managers . I'm not happy with the service I got . And they need to make someone stay at the register. read more

UPDATE... still waiting. We now live just a mile away and visit here often. The food is always good but something needs to be done about waiting to the side EVERY SINGLE TIME! After some around to some past employees I was told the franchise owner has them push cars thru to waiting so their store will hit a bonus of some sort. As I write this the other night we waited again and I'm currently sitting in waiting for the last 15 mins for 4 sausage muffins and a coke! Lol read more

McDonald's - This is the drive thru lane and waiting area every time you visit this location - Fast Food Near Me - Roseburg, Oregon

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Nearly every time in the last year or two me and/or my wife has gone through the drive thru for food here, they always tell us to pull into one of the drive thru spots to await our food, and every time we have done this, they've literally forgotten about us. Car after car goes through the drive thru no problems with their order, or goes into a slot, gets their food and drives off while were left waiting for 10, 15, or 20+ minutes. Today my wife had to literally go INSIDE the restaurant and ask them what's up with her order, and even then they couldn't get THAT right. She waited inside for another amount of minutes and they forgot her fries after all that too! I don't know who is managing this place but the service has become a joke here. I haven't had this level of incompetence at the other nearby McDonald's, such as the Stewart Pkwy one which almost always gets my order right and in a timely manner. read more

TL:DR - Good place for a rest stop if you are driving on a road trip. We came here because the drive from Portland back to California was far and we needed gas next door and was hungry. Not much of a line but it did go fast. There's tea next to the soda machines. The interior design of the place was pretty clean. There's a tv at the center for news. Mc Donald's foods are getting smaller and smaller I feel like. Four fish burgers for like $1.50 for two or something. Some fries and nuggets. It's filling and cheap for a quick stop meal. read more

Ordered through drive thru...went to window to get my order and NO COMMUNICATION from guy working the window. Ended up having to go in and get my order. It was 2-Mc Chickens and 2- Mc Doubles no special order. CUSTOMER SERVICE WAS TERRIBLE. I won't be back... there are other burger places! Garden Valley Blvd. location read more

What can I say about the food that everyone doesn't already know, so I'll discuss the building features. This restaurant is very well designed. It has a post-modern vibe. The rest rooms are exceptionally clean. The doors have a "sanitary device" to open the door, so you don't have to use your hands. Very nice feature! The lobby's layout is nice and open. It gives a welcoming feel. This location is recommended. read more

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Okay..... I'll say this, since the upgrade to fresh beef this place is pretty good. I absolutely love the new smoke house burger. Well done McDonald's read more

You can only give a place 100 chances before you finally question the staff, at the Green McDonald's. Between waiting 20-40 minutes in the drive through, waiting 30 minutes in the lobby at 7pm, when you're the only one in the lobby, to getting the wrong order as they look in the bag and tell you it's all there, from ingredients missed like tomatoes on your daily double or fries, to ingredients added, like jalapenos on your child's plain cheese burger, (thankfully no food allergies). This place is a joke of a McDonald's and it only gets worse as the day goes on. I normally don't leave reviews for fast food, but after 1,000,000 things gone wrong, one has to finally say, come on man. This McDonald's isn't a 1 star McDonald's, because I've had worse, but a 2 star, almost feels to high. Not Lovin' it! read more

Beware the night crew. Probably the worst experience I've had from this particular location. I had some pretty shotty service here in the past, but apparently they're not very thankful of their jobs during this apocalyptic nightmare. From the "what do you want" attitude of drive through clerk, to the lack of getting anything right, including the quarter pounders with cheese with no cheese, to the fillet of fish that sat in the PHU pan for probably three cycles too long. There were like five other people there ordering, both inside and outside the restaurant. There was no call for this level of ineptitude. read more

Visiting from CA and stopped here. Waited 15 mins for burnt lattes, Diet Coke that tastes like syrup, and incredibly unfriendly service.

I love McDonalds. Born and raised on it. Number 3 large size with a Coke, and an Oreo Mc Flurry. That's my jam. read more

I don't know how or why it's so hard to get orders correct but this particular McDonald's ALWAYS screws up. It's not rocket science. SO obnoxious. Two days in a row wrong orders. Missing items. Morons. read more

I have lived here for 10+ years and all of a sudden items from the menu that we enjoy throughout the day are starting to disappear they no longer serve any breakfast items after 1030 not even on their value meal they no longer cater to the children or any substitutions and half the time the meat is still raw and I am talking about the chicken not the beef...... when I asked why such changes or lack of cooking monitoring I was told the new owners have changed things up........ if this is the case the new owners stink!!! Apparently they couldn't find them selves out of a wet paper bag if it's not broke don't fix it which leads me to believe they're from California because they're constantly trying to fix things that aren't broken beware roseburg don't eat here.... Seriously loved this place for like a decade plus.... Not anymore read more

We ordered a combo pack and made the mistake of not checking before we left. They forgot our sauces. They also messed up on not one but all of our sandwhiches. Gave us unsweetened tea instead of sweet. Would rather drive to roseburg then deal with them again. This isn't the first time. read more

Sometimes they're fast, sometimes they're not. Sometimes they're accurate, sometimes they're not. But one thing that really tics me off is when I ask for a no salt fry, they are supposed to use a scoop that is reserved for no salt fries....otherwise using the same scoop gets salt all over the fries anyway. I know this because I used to work at McDonalds. Use a clean scoop people, it's not that hard! read more

Typical McDonald's food but with an added perk: A HORRIBLE WAIT TIME! We waited over 15 minutes for just two burgers. Yet they were getting food out to the people who ordered more behind us. It's ridiculous. read more

Christy tonight was the greatest customer service representative that I have ever had at a restaurant. I had a very specific order due to health reasons and she went out of her way and accomplished and accommodated my needs. If you go to this McDonald's I would highly recommend that Christy is the one that takes your order read more

I've gone to this McDonalds ever since it's been open and the attitude of their staff is really poor. They treat their customers rudely and like cattle. They make a mistake and it's the customer's fault The best McDonalds in the area is on Garden Valley in my opinion. read more

Love it.it is always a great place for a cheap meal. Want a quick bite before work or before going to see a movie go to Mikey d's

Okay first and foremost, this is easily the friendliest staff I've ever experienced at a McDonald's. I went in today, 9/17 just for a quick bite. My burger came out and had one patty instead of the double and wasn't as warm as it should have been. I talked to a guy working, Kody, and told him what happened but made sure not to throw a fit and remain respectful. Without hesitation, was very respectful and apologetic and then one of the ladies (I believe was a manager, not sure) came out with my correct sandwich and was also very apologetic. Kody's customer service skills are incredible, and should be taught in more restaurants. read more

This McDonald's never seems to get our order right!!!!! They stick a sticker on the bag that says double checked for accuracy, but they're hardly ever accurate. I think retraining is in order for all staff. read more