Showed up at midnight with no line at all. Ordered a McDouble with no mustard/pickles and a 6 piece with sweet n sour. Burger had a stale bun, cold meat and cheese. No sweet and sour for my nuggs. I know it's McDonald's and honestly I don't expect much but cmon man, do better ffs. Gave 2 stars instead of 1 only because at least they remembered to put it in a bag. read more

I asked for extra bbq sauce they wanted 25 cents even though that had me go to the parking lot and pull in and wait for the food. I spent 30$ and they can't even put in an extra bbq sauce. Then the lady had a horrible attitude when I said but I just 30$ on food you can't just toss in an extra bbq sauce. read more

Unfortunately I don't know the name of the employee that was so kind to us but we got our food quickly and she was very open to helping us with whatever else we needed. She was definitely kinder than most employees in a fast food joint. read more

After munching popcorn nonstop at the Galaxy Theaters, I needed to grab an unsweetened iced tea before heading home. One iced tea turned into an iced tea and 20 spicy nuggies, and here we are. We placed our order at the mobile kiosk, which went smoothly. Sometimes there's an issue getting a number assigned, or a receipt, or anything that goes wrong with technology. But not here-- ordering was easy and we felt confident our order was correctly input and on its way. We grabbed our number tent and found a table. The tables weren't freshly wiped, but they weren't gross. Just some suspicious sticky spots and crumbs. There appeared to be only one or two employees working (not counting the cooks). There weren't many other customers but we waited 10 or more minutes for nuggets. The employee brought them to us, apologized for the wait, explained they were fresh out of the fryer, and let us know to ask if we needed tea refills. The wait was worth it! The inside was flavorful and not dry. The outside was crispy but not burnt. I can only describe the nugget as airy. When we went for refills, she asked if we wanted new cups and offered new straws. Btw, the tea was fresh. You can always tell when the tea isn't freshly brewed or the dispenser isn't clean because the tea tastes meaty. This tea was refreshing and not weak. We really appreciated the employee's friendly and customer-focused service and attitude. We weren't there for long, but her good attitude made an impression. As we were leaving I noticed a sign on the table indicating you can have table service. Something to try next time! read more

McDonald's - Table service at McD's! - Fast Food Near Me - Riverbank, California

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Been here several times food is always fresh and given out in a timely manner. The customer service is also very excellent everyone greets us with a smile and make sure we leave with an exceptional experience!!! read more

I absolutely hate that we can't make our own hot coffee anymore. The employees have to add cream and sugar and every time I go it taste terrible. Mc Donald's like why can't we add our own cream and sugar?? read more

I placed an order through the app for a quarter pounder with cheese meal through the app. When I got to work in Oakdale I saw that they gave me a sloppy burger with bacon. I tried to call and it goes straight to voicemail. I always do curbside and curbside takes forever!! The parking lot is very tight & always heavily congested. Do not like this location at all. read more

well I've been here a few times and service is a little slow food well its mc donalds processed but ill prob be back for some reason

Horrible service! Right when we walked in we were ordered to put in our order at the kiosk. No other option was given. And when we asked for napkins, the girl that told us to use the kiosk, said can you see what that guy wants now! She was so Rude! We will not return to this McDonalds. 0 stars read more

We decided to stop in after the Skatepark. The employee named Benjamin gave excellent customer service and I observed him being attentive to all his customers. read more

If i could put zero stars I would! I sat in the drive thru for a half an hour! Keep in mind I checked the app to confirm that it was open. At this point I was so fed up, so i drove up to the window. I was in shock to find a printer piece of paper with sharpie telling us that it was now closed at 12. It would of been nice for a worker to at least say something instead of just sitting in Mcdonalds not doing anything probably getting payed for DOING NOTHING. moral of the story start actually caring for your customers. at this point im going to jack in the box! Heather Out read more

McDonald's - Fast Food Near Me - Riverbank, California

Benjamin P. went above and beyond helping us today! We appreciated his enthusiasm and I'm glad to see there's still genuinely nice people out in the world! read more

This McDonald's is literally hit or miss. You either get fresh cooked food made at or above the standard, fries don't taste old and burger put together correctly or you get a half ass worker who literally threw that shit together and said fuck it.. sometimes you even get your burger a little bit pink and sometimes you lose your appetite because it's more than pink. read more

TERRIBLE SERVICE. Told us we could not order on three tabs so we exited the car to order and they verbally assaulted us. And the girl with micro bangs who was smoking on duty came over and YELLED at us for simply being hungry. All we were trying to do was pay her paycheck by ordering from their establishment. We are currently going back through the drive through so we could order. This is blasphemy!!!! read more

This franchise location charges about $.5 to $1 for each item, they add an up charge of 40 cents to get a milk with the kids meal, what is a standard drink option everywhere else! All the McDonald's are getting expensive, but this one is ridiculous, for my family of 4 they add about $4-7 of charges. Done!! read more

the service needs improvement. they were really slow and did not understand what was happening and put the wrong meals. The food is always good so that's a plus. read more

Mcds is not the place it used to be ! A customer just walked out calling the young lady the B word! Don't agree but as I had my ice cream I witnessed a mid 70's lady wait in line 20 minutes with mcds kids running orders to cars and never acknowledge her and a couple other people in line all along a handful of people waiting for door dash! This across lot of mcds not the only one I've witnessed this I myself a couple weeks ago had to say excuse me I need to order after 15 + minutes! With drive through why run order to cars door dash is understandable! It will be interesting to see if they will lose the walk in business! As they focus on door dash and car service! read more

McDonald's food is McDonald's food. I feel the same about any basic fast restaurants. The same vibe goes out to the workers. I understand that they definitely don't get paid enough. I more than positive because of the attitude and service I have received here. This review is about the food only. I just don't understand cold fast food. Cold Hashbrowns or fries. If you're going to double fry them at least get them to me hot.... instead of oily. Dry Pattie's, dry chicken nuggets. I ordered McGriddles for the first time and last time. Besides the heart burn....why? I literally like 4 items here and McGriddles are definitely not a part of them. The strawberry pies were good. Ask for fresh food....maybe it will be hot. read more

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Waited 15 minutes on curbside before I finally had to go in. they didn't even have my order started. then they gave me the wrong order.

Don't go to this McDonald's. They can't seem to get anything right. Ordered a 10 piece nuggets meal, a medium fries and a happy meal in the drive through. They didn't have anything ready for me so I had to wait in the parking lot. When they brought my food out they were missing the extra fries. They bring those out and I drive home. Once home I open the nuggets box and there is a plain double quarter pounder in there. No time to drive back cause I have to pickup my kiddo from preschool. read more

Pulled up to the drive through. Stopped at the first place to order. Waited 3 minutes. Nobody answered. Went to the next window. Waited two minutes, nobody answered. I was just getting ready to leave, when the person came over the intercom. Only one other car in line in front of me. After paying since around to wait in the drive-through lane. The mushroom Swiss hamburger, was way too salty. I would take a pass on this McDonald's. read more

McDonald's - Outside from the drive through lanes - Fast Food Near Me - Riverbank, California

1 ketchup packet for 2 large fries is crazy‍ got a raise and they still don't have common sense

All the 1-star ratings I see had to do with complaints about the drive thru or curbside pickup. We took two of our grandkids here today for Happy Meals and were very happy with the service, the quality of the food (for McDonalds food) and the cleanliness of the restaurant. We ate in, which I guess makes the difference. read more

Riverbank needs another McDonald's the lines and service are ridiculous. It's always packed that's why they're always messing orders up

Double check your entire order before you leave the parking lot. They were hella busy when I went and I ordered curbside pickup, it took them about 20 mins to bring out the order and they forgot the other half of my 20 piece nuggets. Mc chicken and fries were ok read more

This location has a bad habit of making their burgers so messy without a care in the world. If I'm paying for food to be made it shouldn't be made like this and this happens every time I come here. read more

McDonald's - Cheeseburger - Fast Food Near Me - Riverbank, California

Service is horrible Good cold And have to wait forever Prices are way too much as well read more

I refuse to even buy McDonald's anymore but today is my daughter's birthday so this was her choice ... I just wanna know why I got stopped in the middle of my order so you can help the car next to me who just pulled up read more

How in the hell does this happen well a bought 4 Apple pies and and they straight smashed them into a chicken nugget box asked for extra tartar sauce on my sandwich and only got 3 drops and my fries were not filled up all the way this place was horrible read more

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I have never seen a drive thru line so long. The speed at which they are serving the line is utterly unacceptable. I can count more than 15 cars in line and it's moving at a rate of less than 1 car every 2 minutes. Unbelievable! I mean what can they really be doing in there? Seems like this overflow of customers should be the foremost priority. I would normally give up and go inside but I was more interested in reviewing their drive thru so here I am. I took me more than 5 minutes just to get up to the screen to place my order. That's not ok. The person taking my order was stressed out too. They were in so much of a hurry that they forgot all the important pleasantries generally used when conversing with another human being. I truly felt rather unwelcome. The food was just your average slopped together McDonald's so they didn't make up anything there. Bottom line, if you are looking for a quick on the go bite to eat try somewhere else. You will not find that here. I literally spent 20 minutes in the drive thru. Unbelievable read more

McDonald's - The massive line of cars - Fast Food Near Me - Riverbank, California

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They took forever brought out half our order went back in and waited another 10-15 mins for rest food is cold and horrible service and not sure they know how to read we asked no lettuce no onion for a reason read more

McDonald's - the receipt for the burger - Fast Food Near Me - Riverbank, California

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Would give 0 stars, NEVER say yes to waiting in the parking lot for your drive thru order. . Total chaos and its net correct.

Worst McDonald's ever. Hire people who give a shxt or you don't make as much money... bad food=bad money Fries and burgers shouldn't be cold, smashed and soggy..every time..especially when you have to wait 10-15 for it..my Doctor's office is nearby so I stopped a few times for a quick snack..my mistake. I'd rather drive another 15-20 even just for another McDonald's. read more

The absolute worst service Ever and the food was prepared incorrectly on purpose!!!!!!! The young millennial and Gen z staff have zero concern for you as a customer! My food was prepared incorrectly on purpose because the staff blamed they're incompetence with not being able to keep orders strait on me because my app was not working for me! Finally when I got to the window number one... I still waited a total of three to four min, because the girl working the drive through was ditzy.. she could not comprehend orders and neither could she add! Plus her listening skills are too shit! Because I told her more than once NO EGG and I told her no CHEESE on the sausage Mcriddle! Well that didn't happen I got it with egg and cheese! When I got home I tried calling! I left two messages but still no return call! So I called them 15 times more still no answer! Yet my order is sitting here and I'm not eating and neither is my son! Moral of this post is McDonald's is beginning to Suck! Not the good ole American burger joint anymore instead it's a cafeteria assembly line of workers without ethics, manners or morals! Just because my app wasn't working this store decided to Mess up my order and not answer my phone I'm going to call corporate see if they will do anything about it! I doubt that they will read more

I ordered a quarter pound burger with cheese and ketchup only. I received a quarter pounder with everything. While I was eating I noticed many files in the customer Area, which means there are lots of flies in the kitchen. When I looked at the doors, I noticed none of the doors had air curtain fly fans. When you have restaurants in agricultural areas, you can guess where those flies visited. McDonald's is a big enough chain to require air curtain fly fans. Getting the order right would also be nice too. Last but not least, I ordered a burger and a cup of water. I received fries, which I didn't order, and I was charged for a meal. So unless you say "I don't want the meal" you'll be charged for, and receive a meal. It's the first and last time I will eat at this location. read more

Went here tonight and literally ordered ONE ITEM. One drink. After I had paid for it, 11 minutes have passed and the line still didn't move. I ended up just driving away without my drink because I had to go to work. Very upsetting. They could've at least gave me my drink at the first window if they knew it was going to be that long. Never going here again! read more

I went through the drive-through this morning and ended up having to wait 20 minutes in the parking lot for my food which I never received. I went inside to find out why we haven't received our food yet and it it still was not ready. There were several other people waiting for their food inside the restaurant. We ended up having to get a refund and not get our breakfast due to the fact they still hadn't had the hash browns ready for our order. Very disappointed very bad business, bad service. Someone could have come out and at least notified us why the wait was taking so long. read more

We have great and friendly service every time we come here. The kids play area is nice and clean, and they even offer sanitizing wipes. They also have a kid movie playing on the TV in the kid's area. read more

McDonald's - Play area - Fast Food Near Me - Riverbank, California

Worst location ever! Super slow service, long drive thru lines, orders are always wrong, fries are always cold and unsalted. Saw on a Snapchat story that all the workers were goofing off - might explain the long lines in the drive thru. Super unprofessional!!! I no longer give this location my business. I happily drive to another location. read more

I live in Riverbank and I would rather drive to Oakdale or Modesto for McDonalds. This place is SLOW. 20 min for a double cheeseburger and fries. I ordered in the drive thru and was told to pull through and wait out in the front of the store. I ended up going inside and asking for an estimate on the wait time after 15 min and the manager said "Nope" I asked for my money back and he begrudgingly gave it back to me. There were 6-7 people working and nobody could explain why it was taking so long. The drive-thru was backed up into the street and the parking lot was a mess with people waiting for their orders. Nobody knew what to do..or where to park and wait. What good is having a drive-thru when you are basically turned into a carry-out customer. It would have been more bearable with an explanation and some basic customer service. I will never eat at this McDonalds again. If I wanted to wait for 20 min I would have gone to a real restaurant. read more