Everytime I try to order from McDonald's In Polson never fails they forget to add a item I paid for or completely screw up the order. There is a lack of leadership leave highschoolers that can't think to run a popular fast food restaurant. Terrible service, Terrible McDonald's in General read more

They are always the speediest McDonald's I have ever been to, and the service is always with a smile! Great job polson McDonald's!

We had a mobile order and sat in line for over 20 minutes. They didn't mix one of our mcflurries, they just dumped the toppings on it and left it unmixed. We ordered extra toppings on the unmixed mcflurry and there definitely wasn't extra. Overall probably wouldn't come here again. read more

The fries were old. The hamburger was dried out. They did not offer the $5 deal that is advertised EVERYWHERE! Terrible experience! I'm sorry I didn't take pictures of this horrible experience! read more

I needed a big order of Sausage Egg McMuffins for a concrete crew at 6 AM which I preordered the night before. No one got the message but Jenny rose to the occasion and 5 minutes later I had 20 hot breakfast sandwiches and everyone got fed! Stepping up and taking ownership of a challenge shows real leadership. Thanks, Jenny! read more

Ever since remodel service has gone down hill. Being asked to park and wait for 10 min for a iced coffee. But last night had the worst service ever. Waiting 25 min inside for food and when I got my big mac I was like this has to be a joke. The lettuce under my bottom bun with sauce then a bunch both Patty's and then next two buns on top. When asked to make it right they took my food back and rearranged it and handed it back. I was whatever I'm hungry took a bite and the thing was cold. Went back to the counter they said ok we will remake it 20min later I had food. read more

If I could give a negative 2,000 stars I would. After a beautiful wedding some friends and I decided to head to McDonald's for a snack, little did I know it would ruin McDonald's for me FOREVER. We ordered our burger and started chowing down... half way through I noticed my burger was RAW. Yes... you read that right, raw. As in I could still hear faint "moo-ing" in the distance. I'm not the type to get upset over something that was clearly an "accident"... but what made this even worse was the customer service. They were not sincere nor very apologetic. I'm writing this because if I somehow die from E. coli or Salmonella poisoning I want everyone to know where it was from. Steer clear from the Polson MT McDonald's... and say a prayer for me. XoXo read more

McDonald's - Burger - Fast Food Near Me - Polson, Montana

Spilled the fucking drink all over my pants and now my hands are sticky, but the fries were good

Not the first time I've been disappointed with Polson MT McDonald's food BUT I've never had McDonald's french fries with absolutely no salt on them!! Not the classic taste at all. Yuck. read more

The food made me sick a and made my little brother throughput and they made us wait for a long time and then the food was cold

Do not recommend, just a bunch of cranky teens working here. They where extremely rude. And they jizzed in my big mac. Kinda liked it but still not okay! read more

Customer service was great while the food is another story. I visited yesterday & was happy to find brown crusty fries that only filled the medium container half full. I kindly asked for new fries considering the situation they were nice and didn't second guess, maybe it happens often. I open the bag to my "new" fries and they're brown and crusty again, not sure if they're not changing oil or constantly overcooking? Anyways, by the time I got to eat my sandwich was cold. Probably one of the worst McDonald's I've been to unfortunately. read more

Best McDonald's customer service I've ever seen! The two employees were so enthusiastic and helpful. Would visit this location again!

The workers told me to never fucking order again when I got three slushies then asked about my vape

Honestly this is the best McDonald's I've been to since I was a kid. No one was rude, they were very friendly and my order was done right.

They messed my order up 3 times, the service was great just very unorganized and to much going on.

With it being summertime this area is very busy!! They need someone on the floor to keep tables clean, drink section stalked and stay on top of the over flowing trash. As well as another cashier. Food was hot and yum read more

McDonald's - Very Busy and Unclean!!! - Fast Food Near Me - Polson, Montana

This is by far the best McDonalds ever. they are efficient, customer service friendly and if they are running slightly slow, they actually apologize for it I have never had to wait long and my order is always correct I'm lovin' it! read more

No masks and no gloves on any employee! They cannot social distance in the kitchen. I am horrified and will not be returning. Show a little concern for your customers by following CDC guidelines!!! read more

They do a good job at this McDonald's. In spite of high turnover, which they all have, their service is consistent as is their food and that's about all you can expect when it comes to fast food. The place is usually clean. read more

So I went through the drive thru last night at about 7:30, all I ordered was a hot fudge sundae and a sweet tea. We waited in the drive thru for about 20 to 25 minutes, when I got to the window the young high school student said here's your food, my response was I didn't order any food but the van in front of me just drove off maybe the wait wasn't worth getting their food. So we sat and waited for my hot fudge sundae and sweet tea, the boy handed me my sweet tea, I like to taste it before I drive off, of course it wasn't sweet, so I asked for another, he handed me another one with no ice and again it wasn't sweet. So the service was the worst experience I've had. They need to hire people that know what they are doing. Just saying read more

Worst fries ever. Undercooked, clearly the grease is not hot enough. Bland, greasy and biege/white, very unappealing. TRIED TO SPEAK TO MANAGER LENNY, but was told he said "I'm too busy making fresh fries". Really? Sarcasm doesn't win customers at all. In fact it ensures they will share this across every social media platform! WORST MANAGER ! read more

I had seen the McDonald's cheesy bacon fries on tv. Couldn't wait to try them. Went thru the drive thru a 3:30 in the afternoon. They were the worst fries ever! Cold and dried out. The cheese was also cold. The Bacon was just bacon bits. I called to complain, and they told me the fries were fresh. I said no they weren't, they were cold and so was the cheese. She said "well the cheese is always cold, and the fries were fresh." I told her they needed to do a quality check, and hung up. I ended up throwing them away. Save your $3.50, these suck! read more

Went through the drive-in line yesterday, and both people at the windows were so friendly and pleasant. The service was fast, food was hot, and the experience was enjoyable. read more

Just the worst. I mean, McDonald's isn't known for quality, but it's at least known for consistency, and Polson McDonalds just cannot get things right. Crap service, terrible food, messed up orders, and no play place. If you insist on a fast food burger, either hold out for Richwines, or go to the McDonalds in Ronan. read more

Chicken nuggets were crispy - fried to perfection. Hot and fresh. Despite the lunch crunch they got me thru quick. McDonalds is always there when you need them. This is a nice location to stop and use the washroom on your journey. Clean and cool bathrooms. read more

Slow inaccurate service! Forgot to put cream and sugar into coffee, didn't give ordered water cup after we had to pay for it, and didn't even start our kiosk order until we waited for around 10 minutes and finally mentioned it to them! read more

I had to wait to get my change because the cashier was taking someone else's order when it wasn't busy. Also the cashier did not say a single word during the transaction. The food was okay but the fries weren't fresh. read more

Yup, it's a McDonalds alright. I will say that the service is faster than most.

This was the worst! Last time I ate at a McDonalds was three years ago. The fries and burgers were yummy. I was famished and went to the drive thru to get me some of those awesome fries and burger. NOT. The fries were hard, cold and disgusting, as well as the burger which was hard and cold too. Gross. So gross that I'm going to complain to the higher ups! read more