Everything about this McDonald's is hideous. 20 times that I have visited here 18 of the orders have been wrong. I quit going for about a year and then went again today and wrong again plus 3 pieces of cold cheese slapped on a Mc Chicken. We don't eat cheese on McChickens. They should close it down. Cold food, cups not tightly sealed . I give it a -0 read more

JUST WOW!!! These kids want $20 an hour for what?? The absolute worst visit EVER! WHY IS THIS MCDONALD EVEN STILL OPEN? 9:24 pm just went threw the drive thru. The young long haired kid in the back drive thru windows brain was not on this planet. We told him our order at the speaker, then told him 3 times our order to his face at the window and this kid still got our order wrong. Put your A's in their places!!!! PUT YOUR ACES IN THEIR PLACES means you put your best employees on the fastest service areas!!! Make sure your Aces are PROPERLY TRAINED in their areas!!! And most IMPORTANT: NEVER HIRE SOMEONE WHO IS NOT AN ACE IN ALL AREAS AND ASPECTS OF THE FAST FOOD & CUSTOMER SERVICE!! Seriously stop promoting with in bcz u can't get good employees to stay, get rid of the bad even if you have to close for a week to retrain your entire new staff! Closing for a week is WAY better than getting a bad rep, selling bad food, losing good guest, and possibly closing forever!!! UPPER MANAGEMENT YOU NEED TO GET YOUR TEAMS BETTER!! Anyways back to my order. 6pc kids meal, apple slices, chocolate milk, a number 7 with extra onions extra pickles and an original chicken sandwich combo. He got everything but the chicken sandwich combo and rang a Big Mac combo instead. We told him 3 times our order. Total came to $22 and some change! AGAIN WRONG! Asked for the manager as soon as we pulled up to the pick up window and it was like instantly EVERYONE forgot how to do their job. Manager said he would add the tea and drink, but the girl forgot the fries then forgot the chocolate milk for the happy meal. Then no shocker here, live 4 mins away, get home cold undercooked fries hardly any in them, along with the wrong size, they gave larger container with less in them, the cheeseburger we did get was way over QA holding standards. With absolutely no onions on them at all! Come on Corporate you need to get your people right in these stores!!!!! read more

McDonald's - Horrible, hard bread, over QA holding times!!! - Fast Food Near Me - Pickens, South Carolina

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No change in rating. Same experience. Half full fries, half assed work. Almost positive management doesn't read this read more

McDonald's - "Large" fry - Fast Food Near Me - Pickens, South Carolina

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I would give it zero stars if could! Everytime we go, they either mess up or forget about our order. It's just a bunch of teenagers working there and don't care about the customers. The inside of the store is filthy and smells too. The food isn't good and usually it's not what we ordered. We just waited in line for 20 minutes waiting on a happy meal and they said that they never saw it. So tons of people behind us got their food before us. We live in pickens and go here often but not anymore! It's probably the worst mcdonald's we have ever been to read more

This is the worst McD I've ever experienced in SC. The employees are constantly behind, screwing up orders, and the drive-thru lines are massive. I blame the owners, who clearly don't care. They do, however, enjoy showing you their fancy party pictures (from some corporate shindig) on a homemade poster in the lobby while you wait 25 minutes for a deluxe quarter pounder that has no tomatoes, WAYYY too much mayo and a patty that actually is not inside the bun. That's right...the bun was on top of the patty. Strike three. You're out, Pickens McD. Shame on ownership. read more

Why is it so hard to to work at McDonald's time and time again orders are wrong this place is a joke!!

Worst McDonald's ever! Never have food ready. Always ask you to pull around the building no matter what you order!!

Good food, okay service (they are short staffed sometimes), and decent drive thru times. They will be happy to assist you if you have any issues, and their employees are pretty friendly too. Recently My order was 30 minutes late, and they threw in a 20 piece for my troubles. As always, I cant recommend eating inside in a fast food restaurant, but other than that, this place is super consistent. read more

Came inside to have breakfast with my mom and daughter. 45 minutes later we get our food!!!! 45 minutes! For 2 orders of hotcakes and a McGriddle. I ask on the status to make sure our order had gone through. And the manager acted like I was the problem for asking. Do better. read more

waited in the lobby for over 20 minutes a workers family came in and she served her family right in front of us with fresh hot food that she didn't charge them for but then got mad when she was called out mind you the mother was cracked out and tried to fight me.... DO BETTER read more

McDonald's on Main Street in Pickens is a quality McDonald's location that does everything that you want in a Mcdonald's and more. The food here is very efficiently and prepared and delicious. I especially like the fries here. The staff here is very friendly and makes you feel welcome and taken care of. This is a solid McDonald's location. read more

McDonald's - McDonald's - Fast Food Near Me - Pickens, South Carolina

They park people without any drive through parking to keep their drive through time going when they have poor lack of service period people are trying to hard in the wrong areas not to mention their lobby was empty as I walked in to wait for my food because I had to park in the middle of the parking lot read more

At 10:35 pm I pulled into the drive thru line joining 3 other cars. Others continued to join the line behind me. After 10 min the car in front of me pulled around to the pick up window. I waited for anither 10 min at the order menu before someone finally responded and said "Im sorry we closed early.".......after I had been waiting for at least 20 min and at least 9 other cars behind me in line......this is what I was told. It is bad enough that they closed early with customers waiting but then to let us wait 20 min before telling us is crazy! read more

Took 10 minutes for someone to take my order in the drive thru. Only got 2 meals and have been sitting waiting for my food for 20 minutes and counting! Don't recommend. This restaurant is not fast food but slow food! read more

Stopped by to pick up a quick bite for me and my son. We ordered 3 cheeseburgers, a McRib meal, a Dr Pepper and then added 2 mocha fraps when we got to the window. First off, the lady at the pay window was very friendly and helpful. We were actually wanting to add 2 chocolate shakes but the new machine hadn't arrived. Maybe this is the latest excuse instead of the machine being broken; however that's a story for another time. She offered up the mocha fraps as a great alternative to the chocolate shakes. Great, my son and his friend were happy with that. We received our food at the next window and left, sans Dr Pepper because apparently they didn't hear that part of the order. My son ate his burgers on the road and I waited until I got home to eat the messy deliciousness of the McRib. Imagine my surprise when I open the box and see a mystery meat patty covered in bbq sauce on sitting on a HAMBURGER bun. Not the usual bun that covers the length of the patty. I have to wonder if this was a joke, a mistake or they were out of the regular McRib buns. If they were out, why not mention that when the order was placed? Maybe give you the option to change your order. They don't mind telling you the ice cream machine is broken or hasn't come in. Maybe since it's the drive thru they don't worry about screwing up the order because you're less likely to see it until you get home and at that point it's too late. I'm possibly being a tad too harsh on McDonald's because I'm seeing simple mistakes happening repeatedly at fast food restaurants lately. Unfortunately I eat entirely too much fast food and I literally have not received an order from any of them lately that didn't have some sort of issue. I'm not someone who complains (seriously, I'm not because I don't like bothering people and just walk away) but it's gotten ridiculous. I try to point at the good and leave positive reviews. I've posted a few on Yelp, as a matter of fact, but maybe I need to start posting the bad ones as well. These places need to do better. I've attached a picture of my poor McRib. read more

McDonald's - McRib on a burger bun - Fast Food Near Me - Pickens, South Carolina

Gave me the wrong biscuit, and had to ask for my drinks because when I got to the pickup window because they didn't add them to my ticket. The. They forgot to put my kids milk in the bag. 10/10 the worst. read more

Very good restaurant, but they act like their Papa's Burgeria. Every time my family goes here, They mess up my brothers order. BROTHERS ORDER: 2 CHEESEBURGERS KETCHUP & MUSTARD ONLY And they just mess this up every time! read more

I asked for NO onions on my boyfriends burger. Note, he is deathly allergic. He took one bite into it, and what do you know.. full of onions. Headed to the emergency room, thanks mcdonalds. read more

McDonald's - I asked for no onions, note my boyfriends deathly allergic. Thanks mcdonalds. - Fast Food Near Me - Pickens, South Carolina

Started by waiting over 20 minutes for an egg mcmuffin! They voluntarily offered a free meal next time because of the wait. I took 2 bites and there were shells all in the egg. I couldnt eat it. I dug for my chicken sandwich and it was wrong. We were missing an entire combo except the drink and 2 large fries and my food was wrong. I took the sandwich back FIVE TIMES! The SIXTH sandwich I got back was STILL wrong. When I opened it, SOMEONE HAD BITTEN THE CHEESE!!!!!! I AM LIVID MY CHILDREN ATE PART OF THEIR FOOD!!!! I complained and a worker yelled at me and then yelled at the manager. A different manager, Candice, took me to the "waiting window" and tried to beg me multiple times to remake my food. I continued to say "no way are we eating anything out that kitchen! They're biting our food!" She FINALLY gave me my money, covered for everyone and refused to give me names of who specific workers were so I could report them! read more

Kids scream McDonald's. Parents don't care for. Service is alright Big Macs are probably the best could use more meat though

This place is always crazy. Bless the folks who worked here through the pandemic!! Every time the drive thru folks are always super sweet. My order is always correct. It's McDonalds and it's the same food as all the others but they are a great location read more

if you want McDonald's food eat at a different one. My girlfriend work there nobody seems to know what they're doing they charged her over $100 for a five dollar pair of blue jeans did not pay her her sign on bonus and did not pay her for the last two weeks that she worked there management blamed it on corporate and they have no idea what's going on we filed a grievance with the labor board now we'll see if she gets paid or maybe they just thought she was donating her time If you want real french fries go to the McDonald's on Whitehorse Road and then you tell me read more

If I could give this restaurant a 0 I would. We drove 30 mins and waited in the pickup line for 20 mins. Which it was taking so long so we decided to go to the drive through and when we did they told us that they closed at 7:30 when they weren't supposed to close till 11:00. When we asked how to get a refund they told us to look up a 1-800 number which was closed. So we called the place again and tried to talk to the employee and we got hung up on. Come on McDonald's do better read more

Every single time we go through the drive thru we get pulled forward to wait. Once we finally do get our food it's usually wrong and then we have to deal with rude employees. read more

Always have crappy service and it takes forever to get your order. I got a salad today that was 8 hours old & they gave me the wrong dressing. read more

This location provided the absolute best McDonalds experience I have ever had. I am sincerely impressed with the quality of my food. Filet O' Fish, bangin'. Buttermilk Chicken Sandwich. Awesome. And the Burger. Fogetaboutit. 10/10 the best McDonald's I've ever had the privilege to go to. read more

If I could give this place 0 stars I would. For starters I came to pick up breakfast 2 McGriddles, vanilla latte, and a strawberry pie. I paid for my food at 8:50 my food and two others food did not come out until 9:30. That is not fast food. I come again at lunch for a sweet tea, I called and they brought the tea right out. Great! I came again at dinnertime for a frappe waited forever again, called twice and the lady answered but was so unfriendly with an attitude. I know it's fast food, but the attitude was unnecessary when I was being very respectful and friendly. We finally got our drink and I asked to see a manager, the teenage boy WHO WAS SUPPOSED TO BE ON BREAK (which will be reported to Emily Farr, Director, Department of Labor) sent another frappe, they BOTH had pepper in them and were thrown away. Time is priceless and you can't get it back. My solution to this problem is to designate a person to making, bagging, and handing out food specifically for curbside pick up. Needless to say I will not be going back. read more

Ordered from the new mobile order thing where they take it to your car, took 15 minutes and they forgot my hash browns ... it's fucking fast food if you can't figure that shit out then please just stay working at McDonald's read more

This place must be under new management, because it is much better than it used to be! The food is good, and the employees seem to run as a well oiled machine. Very good customer service. read more

I've been here many times and had good service/food. However, it doesn't stay consistent. Food is very slow to come out, EVERYTIME I order a quarter pounder, I have to drive around the side. I've had uncooked burgers from the pothead night crew, I've sat at the side for over 15 mins for them to tell me that they forgot about my order completely and then gave me the wrong order once done. This place needs consistency. read more

I literally find a hair in my food everytime I eat here. If there wasn't hair in my food everytime I would say the food was pretty decent.