Oh Mcdonalds, where do I start? The double cheeseburger with big mac sauce is possibly the best thing on the menu. The deals you get from the app are by far the best deals of any fast food chain. If you put health concerns to the side Mcdonalds offers the best bang for your buck and pretty frequently produces good food. Soon the McChicken Wrap is coming back and youll see me there every day. read more

If I could give this MacDonalds negative reviews, that would be my choice....but I can't, so it gets a single star. Mid-morning on a Monday, I ordered a medium coffee at the drive thru. I requested three creams and sweeteners on the side. The payment window kept me waiting about 5 minutes until she had the right change for my twenty. Then they handed me a pre-made coffee, And when I told them read more

Why I stopped going to so called fast food restaurants. Went thru drive thru. Three customers and myself had to pull over to wait for our food. When I got the fries after waiting they were luke warm. The Big Mac looked like it was dipped in the special sauce. It was a mess. Won't be back anytime soon. read more

horrible service. rude as can be. went in there with my young granddaughter and no one was at the counter to serve me ..after waiting there for almost 10 minutes , some one came out and acted like I was annoying him...no smile , arrogant, and resentful of any questions I had... I can't believe that management would allow someone like that to represent their company This is not the first time I experience this but it will be last time I go to the Phoenixville Mc Donald's .. oh to top it off , he overcharged me by 2 dollars but I just couldn't handle dealing with the mean spirited employee , anymore. Don't go there if you expect to be treated nicely and don't bring your children there as well. Totally disgusted .. read more

Terrible. Zero stars. DO NOT WORK HERE They offer $13.50 an hour, a non liveable ridiculous wage that should be chastised. They can't get orders right, took over 15 minutes for a double cheeseburger while other got their orders. Stupid manager. ZERO STARS read more

the food is great. the service is not so great. the workers are laughing and talking all the time , also not to mention the drive through lady doesn't talk to u at all. and the guy at the second window just said anything else like 13 times I don't recommend coming at the afternoon shift on a Friday my dad paid 43 dollars for this food and he's a nice sweet guy but the problem was that they didn't want to socialize. I give 1 star for horrible service . If you want a successful happy place please do get new workers. And my chicken was rotten. read more

This is the worse McDonalds ever. I'm pretty sure that they also have the stupidest people ever cooking. I literally ordered a double HAMBURGER, and it still gets cheese. Can someone please explain to me why they deserve $15 an hour if they can't even read a order correct. Avoid at all cost. Burger King is 2 min away. Way better. read more

You know how some McDonalds are slow? How some get your order wrong consistently? And some some give you cold burgers/soggy fries? This is the rare McDonalds that does all three consistently. Bet on it. read more

The worst night shift. Such rude staff. They act like you are punishing them by ordering anything! God forbid you request a ketchup packet.

I had a good McDonald's experience at this place. The ordering at the kiosk was easy. And the food was delivered promptly and hot and in good condition. I have to say my last McDonald's experience wasn't very good at the one in trooper PA. But you're doing something right at this location. Well done. read more

Every mcdonald's that i've ever been too their breakfast starts at 10:30. However when i arrived at 10:50 they alleged that it didn't start until 11 even though there website states different, might wanna update that. Also i paid for a large smoothie and was given what looked like a medium just poured in a large cup, and this is not the first time this has happened, didnt want to make it a big deal because they had a lot people in the drive thru and the line was long.Most of the staff is friendly most of the time just small things that need to be worked on. read more

McDonald's - "Large" smoothie - Fast Food Near Me - Phoenixville, Pennsylvania

This is the slowest McDonald's I have ever been to in my life, doesn't matter if you go inside or use the drive thru. If the drive thru line is more than 5 cars deep, plan on waiting for at least 30 minutes. They also only have one high chair in the whole place, which was in use when we were just there and my toddler hurt himself trying to sit up in the booth. read more

Waited 20 minutes for one McChicken because they forgot my order. Made up for it with 3 free cookies tho

Very quick food is usually hot at this location. They just remodeled and double drive they seems to be going very well. Staff is very friendly too. Great for the kids and happy meals read more

What a crap show lol this place needs corporate so bad it's not funny we pull up and there's 5 employees just smoking and hanging out the drive through was packed and inside everyone seemed to be getting yelled at shouldn't take over 20 minutes to complete an order read more

We just left this McDonald's and we're served cold fries. The worker and manager just kept saying they are hot when I am holding cold fries. They were terribly rude and totally not helpful!! read more

0/5 hands down the worst McDonalds of all time, I do not eat at McDonalds however I do doordash delivery and have had nothing but terrible experiences picking up here. Last time I was picking up a delivery I waited over 45 minutes for a 10 piece nugget order! No drink, no fries, just 10 nuggets. Tonight I sat at the speaker for 20+ minutes before the person taking orders told me they were closing, even though they had told me as soon as I pulled up that they would be with me in a moment, and I had to cancel my delivery after wasting almost half an hour. If you don't have an hour to waste don't come here. read more

9 Feb 2020* The burger and fries were as expected. What gives them a one star is the lack of service. I went through the drive through. I was unable to understand what the woman said, Poor diction, articulation and enunciation, so drove around to pay. While paying, I saw what appeared to be one employee training a new employee mouthing an expletive starting with A. I drove to the next window and waited five minutes for the food to arrive. The young women at the window walked away as I pulled up. A male employee came back and tried to give me a very large order of food which was not mine. When I mentioned he had the wrong order he found my order on top of a machine out of the normal food pick up location. He apologized and said he thought I had all ready picked up my order. This occurrence happened at approximately 6:30pm on Sunday. This whole experience was different then that morning when I had picked up a quick meal prior to going to work. It seamed as if they didn't give a hoot about being timely. I guess it's luck of the draw as to what kind of service one receives. read more

Recently went to Phoenixville, Pa location where I was wearing my scrubs after a long and daunting day at my skilled nursing facility. The staff thanked me for my service and told me that my meal would be free. Thank you McDonalds for recognizing healthcare workers!! Great JOB! read more

Long wait here if dining in. Nice and clean now that they've remodeled but staffing at prime dinner hour was not good.

I can honestly say I have never had one order that was correct from this McDonalds. Not One! I mean I'm not ordering replacement parts with exacting specifications for the space shuttle, I'm ordering a burger and fries. By the way, have a little training on treating your customers with a little bit of respect. I am not your Bro, Dude or Man. I don't expect to be called sir at McDonalds but none of these terms ever convey respect. read more

I have been here twice. The first time I would give it five stars but then after my recent second visit I give it one star, thus three in the end. The first time we went here for lunch and it was really busy inside and the drive thru. We went in and expected bad lines and prepared for bad service. To my pleasant surprise the staff were very organized, fast and still managed to be friendly. In fact, I was so impressed I went up to the manager and thanked him for running such a smooth show. I vowed to come to this location if I could in the future. I changed my mind today and will not come here if I can help it. They got our simple order wrong and then looked at me like it was my fault. I wasn't the only one because the guy next to me cane back with his incorrect order too. The staff did a lot of eye rolling and "are you sure?". Spare me, I know what I ordered. I wish people who didn't like their jobs didn't show it. Anyway, I would cone here again for lunch but not breakfast or you will face hung over, grumpy servers. read more

This McDonald's is the worst in the whole area. There is always a very long wait. It is usually 20 minutes long to get your food. Terrible service! On top of a long wait, they often get your order wrong. I just recently went to the McDonald's and they said there will be a 10 minute wait just to order. That would most likely be 30 minutes until I would get my food. Go to the Wendy's that is a couple minutes away from the McDonald's instead. This McDonald's sucks! read more

As a lifelong local resident, I've been visiting this McDonald's for as long as I can remember. For the most part I've had positive experiences, but the last three visits have really soured me on this store. If you're visiting this McDonald's, especially if you're going through the drive-thru, check your order BEFORE you leave. On my last three orders I was charged for items I did not receive. (Large fries three times, apple pies twice.) When I brought these errors to the attention of the manager, I was accused of lying and the manager did nothing to make things right. This is a shame because in the past I've gotten nothing but friendly, courteous service. read more

I'm not sure how they prioritize orders but it's definitely not "first com first serve". When I questioned why everyone behind me was getting their orders before me, the response was nothing: read more

Just wanted a tasty chicken sandwich...I roll through the drive through and when I opened my sandwich it had no chicken in it! The chicken patty was in the bag underneath the napkins! That is the most ridiculous thing I have ever seen. If you want a chicken sandwich please don't come here unless you want to call a search and rescue for the patty! read more

This is a good McDonald's. The employees are friendly and helpful. The food tastes good. My favorite food at McDonald's is the quarter pounder with cheese, and the prices are affordable. read more

I went through the drive through, and they gave me the correct order but charged me for someone's much more expensive order. When I called after noticing after I got home, the manager stated that they could only refund the difference in person. Horrible customer service. read more

STAY AWAY, very far away! This place is so toxic, I pity the poor souls that have to work for this management. There is rarely any staff in the dining room or anywhere, you order from a kiosk. Then a runner drops the food in front of you on a tray. I was practically assaulted by a manager when I asked for items that were missing from my order. He called me a liar and told me to get out. I thought I was imagining his reaction but he made it quite clear that he was not going to help me. A simple dining experience turned into a nightmare. Needless to say I will not EVER return read more

This place is a joke anymore. Can't get an order right to save their life! I was hoping when they redid it the place might get a little better. Nope it actually got worse! We do t go here often but when we do, it's never right!! Maybe the owner should get his ass over there and fix it??? But he or she won't it's obvious they set the tone of " We don't give a s**t about our customers !! read more

Every time i come here my burger is either over cooked or not cooked at all the mangers on duty on night shift are disrespectful to employees and customer all n all upper management needs to start doing there job before they lose more customers read more

DO NOT GET YOUR BREAKFAST COFFEE HERE!!! We used delivery service at work, they deliver all wrong sizes and no cream in any of them though asked for. To top it off, it is the OLDEST smelliest CRAPwater you ever came across, at 9 am. It doesn't even lighten up with tons of powder creamer. That place needs to be razed! Trashiest McDonald's anywhere, and Phoenixville is a nice town that deserves a decent one. read more

I'm done with this McDonalds. Everytime I go there I get frustrated at the unprofessional slobs that work there. This time, I waited in line for over 5 minutes and there were only 2 people in front of me. The staff is terrible and care more about preparing their own food, checking their email or texting and complaining to each other about customers. Do yourself a favor, go to one of the other fast food restaurants! read more

Closed and locked the doors on us as they watched us walk towards the building. Trashy all around. Stay away at all costs. The Taco Bell across the street is good,so is the Wawa nearby. Even the pet supply place behind it has better food and service. read more

Don't come Sunday morning. 10 people in the restaurant, full staff, buy EVERYONE is moving at half speed, including the manager. There is no sense of urgency, no "can I help you or I''ll be right with you." no eye contact, didn't great customers waiting in line. Not well run. read more

This location terrible. I went here Friday night at midnight and I waited 20 minutes to get my meal. I asked for a refund and was ignored. The employees actually seemed to be angry at me for even being upset. Once they gave me my food and I left, all of the burgers I got had completely stale rolls. So many other better locations in the area, this place really needs new management. read more

I frequent here only because of location convenience. A lot of times i been here you end up waiting typically longer than usual for fastfood, i mean.... It is FASTFOOD but apparantly they dont live up to that quality. read more

First of all, on your website it says 24 hours and you apparently stopped serving at 12 o clock. That in itself is horribly misleading. Second of all, when we got there at 11:59 on the dot you refused to take our order. Needless to say, I won't be buying from your franchise again. read more

No Wifi, free or otherwise. 2 lanes set up for drive through, but they don't really want you inside. There is no counter help, and if you don't use the automatic kiosks, you could be waiting for years. read more

Decent food at a good price. Usually very fast drive-thru service and friendly staff.