Was here the other day, and posted review. At wrong McDonald's, here is is below I just went through drive through and was given the best service. It was like they were all in a great mood despite dealing with people always in a hurry. The 1st window, the cashier was so polite and had a great attitude and then when I received my food the young man was also had a great attitude, I don't know if it was bizaro day but it was a great experience. Keep up the smiles, life is to short to be bothered. Those employees deserve recognition!!! read more

I learned something new today... been going to this McDonald's for around 20 years and never realized that every McDonald's charges different prices for their food. A sausage biscuit and a hash brown is over 11 bucks which is crazy! Went to a new one that opened 3 miles away and the same meal was 2 dollars less. When I asked the manager he just shrugged his shoulders. I wont be back read more

I see why this McDonald's only has two stars. The nighttime manager is extremely lazy. She gives you food that has been sitting even if you asked for it fresh I asked could I have fresh food for my granddaughter? It was my last money and she gave my me old food that have been sitting. Unacceptable read more

Not mad but upset I understand she was working closing shift by her own I just hope to get a refund read more

McDonald's - Fast Food Near Me - Phoenix, Arizona

It took 10 minutes to bring out a single mcflurry, when the male manager is working i have horrible wait times always waiting longer than 10 minutes. people are saying rude things ruining the vibes and ambience. the food is good. read more

Excellent service and food for the price. I enjoy getting things here especially the app deals! read more

McDonald's - Don't be surprised to find an able bodied driver like the man here.. - Fast Food Near Me - Phoenix, Arizona

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Everything was stale and cold--picked up at 4:30 and it was obvious it was a holdover from lunch

Garbage they never get an order correct. Ask you to park when you went through the drive through so they can avoid ticket times and they blame everything on how cheap the owners are... read more

I have no complaints on food, or quality of food. Or the girl I'm paying my order with. The last window where you get your order I never had a girl so greedy with BBQ. I get one BBQ with 6 piece nuggets and it was missing, and I payed for an extra one also missing, I paid to not have this problem, tell me why she threw one in after I had to open the bag and show her it's missing plus the extra one I paid 25cents for. My order today 24 October at 2:11 pm. Maybe she isn't ready for the window.. read more

There is nothing personable about this location. Customer service has gone out the window. No one greets you or attempts to take your order . They totally rely on the electronic menus to take your order. There is no access to fountain drinks or utensils. They have the bare bones inside. It's like a section 8 McDonald's. Fries are cold , nuggets are cold. And shocker the ice cream machine is down. I'm very disappointed in a place that use to be key place to take your family to. I will not be returning to this location and I will warn others read more

This is by far one of the best McDonald's in Arizona. Forget what other people are saying... food ALWAYS comes out hot. Tastes amazing. Nothing to improve on. Fast delivery (might have to wait a little bit if you fat and order a lot of foot) but high key one of the greatest locations in all of the state.... read more

there was a bug in my burger. service was fine and strikin everything but that's disgusting.

The customer service is awful!!! Tried to give them the benefit of doubt multiple times thinking I was catching some bad days. It embarrassing for the brand how badly they talk to customers read more

It's a McDonalds, so can't expect much. But at least would be nice to get your order correct. Asked for no cheese on my sausage McMuffin with egg and of course, they didn't care to make it right. So for now, -3 stars for incorrect order. read more

McDonald's - Sausage McMuffin with egg (supposed to have no cheese) - Fast Food Near Me - Phoenix, Arizona

One of the more decent locations I've been to, but when I ordered three happy meals with water and was hot with a $30 price I about fell over. Apparently it's a $4 up charge for three waters. What the heck? If anything maybe tell people you charge extra so they are aware ahead of time. I'm sure it's somewhere I didn't see, but dang. I could've bought full size meals, spent less money and received more food. read more

3 people taking my order at 3 different times and still got it wrong and they all had bad attitudes

Horrible service and workers have no common sense. I ordered online and went to go pick it up and was met with a Carmel macchiato when i ordered a caramel frap. When i told her she just said it was a carmel macchiato and when i said no i ordered a frap she just looked at me like she was stupid. What happend to the customer is always right?! Then i opened my bag and found that my mcmuffin was burnt to a crisp. These employees need to get some common sense and learn how to do their job read more

McDonald's - Fast Food Near Me - Phoenix, Arizona

Sad to see what this place has become. A cold dark shell of the former glory that was McDonald's. Sort of what I would imagine solitary confinement to be like. Food is not worth what the price is. Service is now some screens and a voice behind a wall. Sad! If you want to feel good about life and society walk a few doors down to Cabin Coffee where it's cozy, good food and good value and humans......they have humans! read more

This is the primary McDonald's I go to and I have never had a bad experience. But Sunday I had the best tasting McDonald's food I have ever had! I used the McDonald's app and they had a promo for Buy 1 quarter pounder meal, Get 1 Free (I highly recommend the app, it's awesome!)- my order was only $9.00. I asked for the burgers to be plain and I requested fresh fries. It was 8pm on a Sunday, so I was happy to wait for fresh food and boy was it worth it. Soo good! Inside was modern, clean and the ac was on cold! Every employee was working hard and the sodas tastes great as well. Kudos to this location for having a great McDonald's experience! Because lord knows, McDonald's can be a gamble! read more

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Was their this morning for a couple sausage egg and cheese McMuffins, the order was wrong as i noted at drive through speaker, again at the first window then with Dylan face to face where he closed window thinking i cannot see and proceeded to split in the sandwich before handing it back. What a piece of sh$t. Franchise owner fyi i am heading to corporate with this. read more

Getting frustrated with orders being wrong at many MC Donald's. Forgot the 4 piece nuggets here tonight. Asking for no pickles and adding MORE is purposefully being a jerk to customers. See picture. No need for that. read more

McDonald's - Special order gone wrong smarty pants. Where is the onions ? Aug 21, 2021 9:30pm Forgot the 4 piece in bag too. - Fast Food Near Me - Phoenix, Arizona

It's the most overpriced McDonald's in the valley. $6.89 for a McGriddle sandwich and it's $3.89 everywhere else. Literally everything is almost double the price of everywhere else in the valley. I don't understand how they can do that. Crazy read more

Stopped here to grab togo quick burgers during lunch time. There was no crowd at all. Checkout was smooth and server guy was nice and courteous. Food was same McDonalds however food was ready pretty fast. I don't see any issues with this location. Recommended. read more

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Really nice & clean place. Tried their buttermilk crispy chicken sandwich. It was good. Has mayo, tomatoe, & lettuce on it. There's a play place inside. Download their McDonald's app to get great deals & save money. Now thru September get a $1 sandwich everyday! read more

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Two hamburgers no mustard. Very boring order, but they got the order right and the drive through was fast. Three bucks and 500 calories and another lunch in the books. read more

McDonald's - Under the bun - Fast Food Near Me - Phoenix, Arizona

When did a single happy meal start costing almost $8??? $7.79 to be exact. I guess our days of happy meals and McDonald's are over. We really don't enjoy the food at McDonald's very much so the happy meal was the only reason for us to ever come here. On this trip all we ordered was a couple happy meals so we really noticed the price more that we probably have in the past. I understand inflation but my gosh. That is not a price I'm willing to pay. read more

McDonald's - Fast Food Near Me - Phoenix, Arizona

Unfortunately this is the closest location to my house. I understand being parked at the drive thru but when u have to wait 10 minutes, only to walk inside to find your order on the counter. Also make sure to check your order because usually it's missing an item or two. Then when you ask for the items that are missing they act like you're putting them out. Food is good though. read more

Might be the worst managed McDonald's on the planet. I've been there enough times to experience wrong orders, long wait times, rude workers, and terrible customer service. If you like McDonald's, find the next closest one and skip this one. The store at 67th and Beardsley is a much better experience. read more

This McDonald's is crap. I ordered a $48 order and it had trouble in the app processing through the McDonald's app using Apple Pay. So I left to get my card to pay in the store. When I was on my way back, I received an order confirmation and notification from the app saying it went through. It also tried processing in my bank five times. The manager refused to check my order on his end, stated he was nothing he could do I said it was fucked up that he was taking my money. He threatened to call police. He really was a crappy manager!!! This happened may 31, 20 at 12:45. read more

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This store has gone downhill. Prices are higher and service is worse. Time to pick a new quick kid lunch spot. My mistake, I drive away with the wrong order. Tried to leave a note on the app but error every time. If you like McDonald's go to a different store. read more

i was trying to order something and they kept calling me a karen and we were just trying to order icecreams for all of us and they called us a dummy and then ended the call so rude read more

I don't normally do reviews and understand that one bad experience doesn't always deserve a poor review, but after 4 (yes 4) bad experiences with poor service It's time. As with most, I've visited numerous McDonald's locations all over the country, but have never visited a location that continuously provides incredibly poor service. The last 4 visits (in the last 3 months) I have used their drive thru and each time I was asked to pull forward and wait for my food, and each time the order was brought out incorrectly and had to be corrected before I leave. As with any business, issues like this are driven by poor management, so I hope this gets rectified soon but until then I'll choose another location. Good luck. read more

$12.25 for reg size Filet-o'fish combo! It's as low as $8.38 at other McDonalds. Prices are extremely high at this one. Neighbor just said a happy meal is also over $8. read more

I would really like to give this location zero stars!!! I am literally so upset I'm shacking!! I've been ordering the #9 since I was a kid! I get the two cheese burgers with extra onion, well this location sure took extra onions to a whole new level! The first burger I opened was so heavy and soaked with onions and onion juice it fell all over myself and my car!!! Here's the second burger to show you how freaking disgusting, how dare an employee think this is acceptable! This is not only disgusting but so rude! I don't care if my meal is $100 or $5, no one should abuse their right in any job to mistreat guest! Shame on you!!!!! read more

McDonald's - Absolutely disgusting! - Fast Food Near Me - Phoenix, Arizona

Food is typically low quality, always just thrown together and ever made correctly or with care. The drive thru took over 35 minutes for us to get our food from the point AFTER we paid this afternoon due to it being so backed up. I cannot say much about the internal ambiance of the restaurant, however it was upsetting that we had to wait nearly 45 minutes to get our food when other people kept getting their orders both in front of us and behind us. They kept bringing out incorrect orders over and over that belonged to nobody in the line and it was very frustrating. read more

Food is fine. Same as any other McDonalds. Clean as any other McDonalds. Parents: the play area sucks. For very young, under 2 theres a toddler slide and an area to put some balls in a hole. Ok for little ones. Anyone else it's just a caged area with 2 balls. Really not fun for anyone over 2. Go to a different play place with the towering playground and slides. But on the positive my 2 yr old was bored enough to eat all her chicken nuggets, so that's something. read more

McDonald's - Toddler area play place - Fast Food Near Me - Phoenix, Arizona

Mango Pineapple Smoothies - like crack... without the nasty side effects!! Drive-through is slower than most, and they tend to forget things like straws in bags. I hate drinking straight from the cup! The food is just like any other McDonald's ... isn't that the point?? The kids play place at this one really sucks... like bad... like a cardboard box would be more fun. So don't bother. read more

McDonald's - If you are lovin' it, or even hatin' it --- write a review! - Fast Food Near Me - Phoenix, Arizona

There was hair & dust on my sandwich. Looks like it fell on floor, picked up dust, and workers served it to me anyways. read more

McDonald's - Hair & dust in McDonald's sandwich - Fast Food Near Me - Phoenix, Arizona

I've almost never been able to go here and get my order right. Today I got parked for a singular burger meal in the drive through, and when I got home to eat it they didn't even get the burger right? The sticker on the burger even says no cheese, so for them to have to take longer on my burger and get it wrong is just ridiculous. read more

NEVER GO TO THIS McD! This is the worst McD in the valley and its closest to me so I end up going to it. However they screw up orders alot, and they have the rudest managers. When you complain about their mistakes they make excuses instead of just fixing it. When you complain about that, they say you can just go to another McD and see if they will help you. The owner of this place should fire all the Managers and find some who know how to work with customers as mistakes happen but they shouldn't happen so many times a day that when a customer like me how only goes once in a while is always getting mistakes. If I get them for almost every visit just image how many times they are making them in a day for me to hit those kind of odds. There is no reason for a manager to tell you to go some place else. There is no reason for a manager to make excuses for the mistakes. They should just apologize and fix the mistake that is all we want them to do when they make mistakes. read more