Absolutely disgusting. My order was completely messed up no sauce, no straw, and my nuggets looked like they had something on them that made me question if someone had spit on my food. I couldn't even eat it. This place seriously needs a health inspection. Never ordering from here again. read more

McDonald's - I think it's spit on my nuggets ! U all burn In hell !!! - Fast Food Near Me - Philadelphia, Pennsylvania

TICKET #1310 7:21PM @1/25. If I could give this a "NO STAR!" I would have. WORST CUSTOMER SERVICE EVER!!!!! I was in the drive thru line and they told me to pull over on Mobile #6. I waited 45 minutes and still haven't received my orders. I called in to check in my orders and it's was still "NOTHING!" The manager told me to come in with my receipt. My food was never made and I waited for NOTHING! On top of that my order came out WRONG even after I gave them my receipt. I had to leave, I'm so annoyed. There was no type of communication, the place was hectic and chaotic. I'm so fucken mad. I'm done and I will be calling corporate to complain. read more

me and my friend waited 20 minutes for our order, the food was cold. I didn't get the chicken nuggets i ordered. and the workers were mean.

Slow Customer Service In-Person. Food Thieves. Customer service is slow in-person. Expect to wait over 30 minutes for your order (even through food delivery apps). Stay vigilant when waiting inside. Groups of teens hover around the counter to steal orders. Also, if you have any problems with your order, assume that it will not be solved or may take 1+ hours for someone to solve. Update: Drive-thru customer service seems faster than in-person. read more

Honestly...I just wanted an ice coffee and what I got was unexplainable. I don't know what it is but it tasted like fake syrup with a tiny bit of coffee mix with orange juice. Terrible! The customer service was terrible as well. Will never come back here ever again. read more

McDonald's - Ice coffee in a paper cup - Fast Food Near Me - Philadelphia, Pennsylvania

Horrible service. Waited 20 minutes for a mobile order that the app was ready and the employees ignored me until I had to leave for work before I was late without the food. They lost. Long time customers and are run by thieves read more

the Cashier charged me the wrong amount (the total dollar amount for the car behind me). the cashier did not verify that it was the correct order but simply swiped my card. It get worse as the same cashier says it is not her mistake but mine because I was supposed to know my order. She started to argue with me until she back off. she did cause a scene for no reason. hint: It helps if you comfirm what was ordered. they did correct the problem and refunded on the spot. I checked the order when I go home and my order was missing food. My daughters happy was not a very happy. It was missing the toy and her small fries. overall, it was a pretty horrible experience. I would give zero stars if it was not for the fact that the food I did get was able to feed my daughter and I. read more

Just went here today one of the best McDonald's I've been to fries were AMAZING! Best I've had in a very long time Had to revise! The fries were so good I went back for seconds only this time only 15 minutes later they were disgusting a pound of salt nasty flavor inedible, then I noticed my receipt and the drive in front of mines order on the screen.. No matter if you get a small soda or a McFlurry any drink they will add a 50 cent up charge with or without meal that is theft! Also I ordered the first fries with a coupon the second time they charged me $4.09 I think crazy high it's like 2.85 after tax around my way read more

This place is ridiculous. We ordered out food at 8:20. Its now 9:15. When we got to the window they never even started on our food. Cars behind us was yelling at us like it's out fault. All we ordered was there big Macs and two Apple pie. When we got to the window they said they had no more apple pie. How do you charge someone something and then tell them they don't have it. They are either very under employed or they are completely disorganized but definitemy will never come back here again. read more

They have very rude staff and offers very bad service. In addition to that my last visit included being accused of lying about my order resulting in me being charged wrong. Fun times. read more

If I could give em negative stars I definitely would. Every time I went there they messed up the order or forgot an item. Tonight they actually missed one of my Big Macs and the nuggets I ordered were old and so dry. Lmao don't even waste your time getting food here read more

WORST SERVICE EVER!!!! Waited in the drive thru at least 30 mins just to place my order, the manager that took the order ABSOLUTELY HATES HIS JOB!!!! All attitude. Finally get to the window after another 15 mins, food is STILL not ready, there are uber eats and/or door dash guys standing outside the drive thru window waiting for food, note I said STANDING outside of the window, which is a safety hazard. There was no control over what was going on. The manager again with the attuitude, when asked for my receipt, he gave me the wrong one with more attitude, finally after waiting another 10 -12 minutes I get my food which was a happy meal with cold fries. Absoutely avoid this Mc Donalds if at all possible. read more

Bad service and bad store..i order too much things ,and paid for money, but the store don't give me enough food , such as :no French fries,no large hot tea,no large iced tea ,no 6 PC buttermilk crispy chicken tenders meal ,,I paid the money,but don't give me them,I am angry and unhappy!!I don't like the store !!! read more

McDonald's - Bad service bad store ...i order too much things, and paid for money...but the store don't give me enough food ...unhappy day! - Fast Food Near Me - Philadelphia, Pennsylvania

Literally the worst McDonalds I've ever been through. The menus turned off while I was ordering. Absurd.

This place is very unorganized and borderline unsanitary. No matter the temperature there are always flies buzzing around. Every few months I decide to give them the benefit of the doubt and each time I decide to eat elsewhere. Take a 5 minute drive to Oxford Circle instead read more

DO NOT ORDER FROM HERE !!!! I am not kidding when i say these people are lazy. It could be 8pm and just to not serve milkshakes or Mc floris they will tell you their machine is broken. THEY ARE LIARS because during the day they serve them but any time after 8 it's "broken" ? Not only that but they constantly get orders wrong and I've been inside and it's completely disgusting.. read more

The chicken is good but they will cheat you; I got 2 drumstick wings instead of 2 chicken legs in my 12 piece bucket. I'm done because they don't answer their phone and it was an obvious attempt to deceive. read more

I'm a DoorDash driver, I recently got a job to pick up an order for a customer at this location. I waited 30 minutes to just pick up apple slices and a 10 piece McNuggets meal. People came in after me and got their orders quicker, and they were much bigger. I didn't even have to eat here to know the experience of just being here is so terrible read more

Waiting in line. Only 2 customer in store. And I still haven't got waited on. Need better staff and night management

This McDonalds used to be one of the best in Philadelphia, but has seriously gone down hill. The manager JoAnne actually wanted to charge me for ice that I put in my own cup. (As an FYI I usually have Ice in my INSULATED cup but I hadn't filled it up and just fill the cup I get from them with tea to put in it) This isn't a problem at the two McDonalds in South Philly or any other McDonalds that I've been to. So I didn't expect it to be an issue here, especially since I've frequented it often for the past 25 years. read more

This McDonald's on Adams is the worse the bread is hard the burgers are burnt The onions not even cut right the drive-through is extremely slow they cant never get it together need to fire the whole staff ,management and the owner what a disgrace read more

McDonald's - a half eaten sandwich and a half eaten sandwich - Fast Food Near Me - Philadelphia, Pennsylvania

Hate this place... void this place at all cost! This is not my first time being disappointed but of course I had to give them another try. I was in the drive-thru Sat.night 10/22/2017 there was along line there but of course the kid's and I just wanted McDonald's and waited. I arrived at the drive-thru at 11:40pm at 11:57pm the woman took my order of:8 cheeseburgers, 2 med. fries, a small frie, two sm. cokes. Only to have her say, "we don't got no cheeseburgers and we're about to close." After all that wait time. My thought was I'm at McDonald's but I was just so mad. What a great disappointment!!!!! A BIG THANK-YOU TO COTTMAN AVE. MCDONALD'S WHO WERE MORE ACCOMMODATING WHERE I SHOULD HAVE WENT IN THE FIRST PLACE!!!!!! read more

Would give this place negative stars if possible... just wanted a coffee... sat in the drive thru for over 30 minutes.... they are either severely understaffed or do not understand the workflow... I've worked at a fast food chain before and never have seen this before. There was only 2 cars in front of me. It's bad because I sat here writing this review as I am waiting for the coffee. Highly depressing and it sucks since it's a multi billion dollar chain, it won't get changed... read more

We always avoid this location because they just can't get it together. Once we waited at least 5 minutes at the drive thru just for them to tell us their drive thru is closed due to short staffed. Any other time we still have to wait at least 5 minutes to get to the order speaker then it's at least 2 minutes til someone ask what you'd like to order. By then the kids are anxious and starving so we leave and go to the Wendy's down the street read more

Nice place. You occasionally get your average screw up but never alot. Also it can get very crowded during the afternoon and during weekends. Sunday is a no-go. When it isn't that crowded it is a good place. Can't say great though. Some hygiene problems... Every time we have to clean our own table. read more

This McDonalds would not have any stars if it wasnt for the actual food tasting pretty good and looking presentable, as compared to some fast food places that throw a burger together. I placed an order through the mobile order app, and 1 order was for a buttermilk crispy sandwich which went smoothly and the 2nd order was for an Oreo frappe and fries Just like any other time that I would do a mobile order I approach the drive-through and simply told the employee that I had ordered a mobile order and I would simply give a reference number and my order would be complete. This time, I pulled up to the window and had to repeat several times my order my order number and so on and so forth after about three times the lady just stop talking she didn't respond after several attempts to get her attentionSo I pull up to the next window and the gentleman was very polite and he did say that he wasn't quite sure about the mobile order and that I should come inside so I decide to do so. Once I came inside not only was the woman who I spoke with extremely rude at that point as well I also came to find she was a manager. I was approached with "you got the crispy chicken right?" And threw the bag down I told her yes I was but I had also ordered another item the Oreo frappe and french fries and it was her comment that was my shocking and she says well I didn't see that on my screen. So I was not going to receive that Oreo frappe or french fries X even after showing this manager my receipt on my mobile app for payment. The manager that time said it was not her problem was I had paid for it or not it was not her screen so it's not heProblem I told her it indeed was her problem and in fact does not mind considering she was the manager there now mom story short they were extremely extremely unprofessional they had the least amount of class I've seen in a very long time and just very very rude And that's all without mentioning I didn't recieve my fries I paid for or the credit fowards buy 5 McCafé/ 1 free read more

Cherry Berry Chillers and Smoothies been goood....but I always spiked dem with some ciroc thou.

Just went in and ordered 10 cherseburgers. Manager on duty had a very nasty attitude. The drive thru was already backed up so i went inside thinking it may have been faster....NOT! I still waited patiently and then placed my order...mgr said to coworkers that my order was going to back them up further. I shouldnt be made to feel like its my fault you cant run your line more efficiently because of what I ordered. My only complaint is with the manager that was working on 8/21/16 @ 12:15pm. Very rude. Other employees were very polite and accommodating. read more

Almost everytime I go to this Mcdonalds, have to wait a long time. Today, my wife had 2 babies in the car, 4 and 2, and waited 45 minutes in the drive through. Very disappointing. read more

One of the worst places I've been to. Me and my boyfriend decided to get a bundle box, and when the cashier who attended us called us over, who might I add had no skills at all in talking to any customer except their hood rat friends, I tried to ask him what the box was called (since we never actually knew the name) and he just kept saying " I don't know". And then he proceeded to just say that he was joking and stuff and told us the name so we ordered. We noticed it didn't come with drinks so we just stood back in line and he was literally behind that drinks on his phone. It took his Manager or whoever to let him know that we were there. He came over and I told him I wanted a Sweet Tea and he rudely asked me if that was all. Not even gonna lie, this man seemed high and completely detached from what he was doing. But anyway we sat down because we kinda assumed it would take a minute since we ordered the box. About 15 minutes went by and we still didn't get our food, but I noticed a bundle box behind the counter but wasn't sure if it was ours. 5 more minutes go by,so I decide to go up to the counter so they could see I was waiting. The cashier that attended us asked if I was waiting for something and I told him our bundle box, he picked up the bundle box that was sitting there for the longest time and gave it to us. As I grabbed the food I said "So it's just been sitting there the whole time" and walked away and as I was walking away some girl is gonna say that it's not her fault because she called out the number and no one came. Usually the workers yell out the number, and neither me or my boyfriend heard her say anything at all. And the food wasn't good at all. It was just nasty and the fries were almost stale. It was just really disgusting and the place smelled bad too. They need to throw the whole restaurant away. read more

Even in the middle of lunchtime on a weekday, food is cold-old. With that odor associated with something that as waited too long, where flavor transmutes to an impatient attitude. You could maybe account for this by imagining the burger, fries, and fish sandwich had been prepared at some suburban McDonalds and then trucked over to this urban outlet to be re-heated and allow to age a bit. This is an insult to the neighborhood. read more

The manager needs to get their staff together. There's literally seven people working at drive-thru and nobody at the front counter. Then they become so rude once you complain about your wait. Please get it together. read more