This location needs to improve their service, and food quality. First of all, they always forget things whenever I order, or they make me wait long periods of time to get my food. Secondly, the quality of the food is TERRIBLE! It's all frozen garbage! read more

Went to drive thru 7:30pm on a Sunday. Ordered 2 meals and a 10 piece and a McDouble. Had to pull up and wait 10 min for the food. They Forgot the double. Waited another 20 min while other people went through the drive thru, got their food and left. Girl kept saying it coming. I see why there's videos of people freaking out because I was about to loose it. Horrible service, they couldn't care less, I'll never go to this location again, horrible read more

What a terrible visit. This is not the first time I've had an issue with this location. Anyway... Today I had a very simple order. I went through the drive-thru and I ordered a McChicken with extra pickles. I pay, get my food and I see that I was given a double cheese burger no onions. I go back through the drive-thru and explain the situation. They tell me to pull up to the second window. I do. Now I'm given a Big Mac with extra mayo, extra onion and extra cheese. Again I tell them that it's still wrong. They tell me to pull up a little bit and my correct order of a McChicken with extra pickles will be out soon. Third times a charm right? Wrong. The third time I was given a plain burger with extra pickles. It's now been 35 minutes and I have yet to have a McChicken with extra pickles. I gave up. Didn't want it anymore. They really need to work on getting people's orders correct as I was given the wrong order 3 times which essentially means 3 people got a wrong order as well and was given my order. I wasn't given an apology once. 0 stars. read more

I went back to get the same thing I always get I asked for hash brown made fresh and they sit there and there's a bunch of them and the girl takes one off of it and says it's fresh. It's warm. It's not hot and I tell a lady that I look at how greasy this thing is, but that's what happens and then they complain about you and their native tongue. Saying you should just take the food and not complain about it and that's why they have that wall up so you can't see. read more

McDonald's - Coffee & Tea Near Me - Patchogue, New York

I went to this McDonald's two weeks and I saw how a manager treated his employee and I asked the worker how he treats them on a daily and they told me that they are not the only person that the manager mistreats. There are multiple complaints about the manager mistreating people. The guy was short, chubby, straight black gelled hair, and tan. Last time I came in I came to pick up my mobil order and I saw how the GM was making their team making them take out orders outside thru a rally bad weather n saw how all he thinks about is his times n not his crew member.. if he really cares Abt his times he can go take it out very unprofessional as a manager I asked for his name and it was Jefferson.. very disappointed honestly . read more

Ordered online. Food took 3 hours to get to me. Wasn't the drivers fault at all, they were stuck at the store for ever. If you know that the foods been sitting there for two hours, you NEED to remake it. Don't serve someone that garbage. Wasted 30$ on inedible food. It was ice cold, soggy and gross. They also forgot my two sauces that I paid extra for. Thanks for the garbage, McDonald's. read more

Slow, slow and once again, slow. For no reason! You'd think the two drive through lanes would make a difference but nope.

Seriously one of the worst on the island, rude ir incompetent service, consistently wrang orders, missing items, refried hasbrowns, stake bread, and bad attitudes. read more

It was McDonald's breakfast. The food was as expected and the delivery service was good.

The store on Exit 52 is the worst.... I ordered on the app gave them 40 minutes to make my food only to be parked in spot 1 when I arrived because they didn't start making my food until I got there... Fast food is not in McDonald's dictionary..... which is why I need to take my business elsewhere... read more

First off, I'm a first timing with Yelp reviews. Your default review really has me conflicted. I came here to cackling about the small things like an open golden arch. (Aka. Heaven) I didn't get that but you made me feel like I should be thinking about juicy buns and crispy lettuce. I got none of those things. So now, I am more infuriated. read more

McDonald's - Blank space No crispy lettuce - Coffee & Tea Near Me - Patchogue, New York

Bad for business & the crew sucks ! The worker who asked was the door dash order for me when I asked can the fries at least be hot because it took a while for the order to get picked up read more

McDonald's - The worker who asked was the door dash order for me when I asked can the fries at least be hot - Coffee & Tea Near Me - Patchogue, New York

Hate this McDonald's but a parents gota do what a parents gota do. They have the longest wait line at the drive up every time I go. I went inside once and it was not as bad but they had a sign up by the Kiosk to enter a contest. All you had to do was show them you did their survey and they would enter you into a raffle but when I showed the worker my survey they had no idea. Shocker. Poor management here. Avoid if possible read more

McDonald's - Coffee & Tea Near Me - Patchogue, New York

Imagine waiting 10 to 15 minutes for a bacon quarter pounder only to find there's no bacon, bravo staff

2/24/19 Went to this McDonald's on Sunday, February 24 at approximately 9 o'clock in the morning. They have to drive Throughs and then with three cars in each lane. I ordered one of their staple items two sausage Egg McMuffins. They were a little bit busy so I expected there to be a little bit of a wait, however it took me five minutes to get to the window to pay and the food still wasn't ready and I was asked to park in a reserved spot. I sat there for at least 10 minutes. I finally got my food and drove home, when I got home and opened this two sandwiches both of them were uncooked! The egg whites was still liquid which is very on safe. If you're going to make someone wait all that time for something that should have been ready on the shelf at least make sure it's right. 3/4/19 OK! Since the other McDonald's is still closed on the renovation I decided to go back to this one hoping that my previous visit was a fluke. I was hoping to get the "A" team this time, NOPE! I ordered two sausage McMuffin's with egg and a large coffee with milk and two equal. This time I decided to look over my order before I left the store parking lot. I immediately noticed that one of the sandwiches was a regular Egg McMuffin with ham instead of sausage. And when I opened up the coffee it was black. I probably will not return here and if you do decide to get food from here look it over before you leave. I didn't want to go back and have them make another sandwich as I fear that they will retaliate by sabotaging my food read more

See all

The tables were disgusting when we walked in and the outdoor seating was much more filthy and it was nice day so it would have been nice to eat outside. Service was meh, had to use the self order because they weren't up front and took forever to get me my sauces and they gave me so little and not even the right ones. Good food though read more

I contacted the manager and they made everything right so Bravo!!! They paid for me to detail my car and get rid of the coffee smells and stains. I appreciate that they reacted in such a positive way. read more

I can't believe I am writing about a food corporation but I must give them praise. My son turned 16 yesterday and he wanted to have a party. Asking him what he wanted, he replied " McDonald's ". So we ordered 30 cheeseburgers, 60 nuggets, 20 fries. I paid and placed my order at 4 pm and I picked it up at 7:30. All the food was hot and they gave us a huge back of condiments. It was a hit for the kids!! Only 4 stars bc , well it's McDonald's!! read more

See all

If I could put less than 1 Star I would. The people that work here are not doing brain surgery and every time I have been there the order has been completely wrong. read more

I understand that fast food is supposed to be fast. I understand that McDonald's is a high volume chain. I understand when they get so behind they have to pull cars forward to keep the line moving but I don't understand how they think it's ok to charge you for a large fry but only put enough in for a medium. Just got home ordered 3 large fries and two big Macs for two people. Thanks for the rip off, McDonald's get your shit together!!! read more

McDonald's - french fries in a red box - Coffee & Tea Near Me - Patchogue, New York

Food wrong3 times and the buns are hard and the amount of times they got it wrong was shocking. read more

McDonald's - McChicken - Coffee & Tea Near Me - Patchogue, New York

It's McDonald's. You know what you are getting before you even order lol. I never had a problem at this location

Some of the dumbest humans on the face of the earth work here. Last night, I got a happy meal and asked for tap soda as the drink, and noticed The employee added a bottle of water to my bill. He asked if it would be ok if he charged me for a water. No. It would not be ok if you charged me for a $2 bottle of water ... and not actually give it to me. read more

McDonald's - Nice melted cookies - Coffee & Tea Near Me - Patchogue, New York

See all

What I liked best about this McDonald's was the fenced in outdoor play yard for my toddler son. I felt he was safe while playing. Many other play places at fast food restaurants aren't fully enclosed but this one was. I could sit comfortable on the bench while he ran around happily and enjoy my drink! As a mom this is all you really want. A safe place for you child and you can enjoy that special moment with them. Even better a super nice staff member made a nice balloon for him. It reminded me of when I was a young girl and would go with my mom to McDonald's birthday parties. I remember how fun it was and it's back! This is how I remember McDonald's. It was a personalized happy experience. Thank you for going back to your roots McDonald's! read more

McDonald's - Coffee & Tea Near Me - Patchogue, New York

See all

I gave in and went back to this location only because my 18 year old wanted it. Still as horrible as before. Ordered basic menu items. They left out 1 of my son's sandwiches and gave us a special order big mac,no pickles,no onion. Nevermind what's the point of ordering a big Mac like that, but we did not order that. Also crispy chicken snack wrap was like a dried out dehydrated chicken nub. Into the garbage it went. Unfortunately I'm not able to rate in negative stars. read more

McDonald's - Absolute joke! They took a soggy,mushy $1 McChicken patty and cut in half to serve not 1 but 3 snack wraps ($1.79 each) - Coffee & Tea Near Me - Patchogue, New York

The "one sauce policy" is a little bit too much. I get giving away 2 sauces for 4 piece chicken nugget but how can you give only one sauce for 20 piece chicken nugget. The employee said, "call corporate". Or I just won't come back read more

Went into this location to get a drink today. Tons of employees yet nobody acknowledged me. I stood and waited for a few mins. And walked out. I guess they don't need the business. read more

This McDonald's location is by far the worst I've ever been to. The staff members are incompetent and disrespectful. Even my large French fry was only half full. If you can, I would highly suggest finding a different McDonald's location. read more

McDonald's is the best it has good food and I don't really like the breakfast there but I would eat it for lunch and dinner

I love this McDonalds. Sure, a lot of people get turned off by fast food but my number one rule about eating out, fast food or not, is the food should taste like something I can't make at home. Otherwise, what's the point? McDonalds always does that for me. My order, large fries and 2 apple pies, is always, hot, fresh, and has minimal waiting time. I sometimes use the app for a free fry or something and I've never had any issues. My only complaint is that the drive through can be slow at time, I don't think they fully utilize the two reserve drive through spaces for those to wait so they don't tie up the line. McD's is always a win in my book! read more

We came by 10 minutes before close to get a cookie tote and they denied us and refused to serve us. Very poor customer service.

It said it was opened 24 hours but then I called and they are closed my feelings are hurt I feel lied to

Came here yesterday. The boy at the window was the only nice thing. He was pleasant. So we give him our order two $3 males and a shake with no whip.... We pay, get to the second window...there's some girl hanging out of it and she's horse playing with the boy above, with a 3/4 full milkshake with EXTRA whip. So my friend says I asked for no whip. The girl just closes the door and jokes with the boy. So I scream "hello! She said NO WHIP!" the girl opens the window and replies "oh you want it filled more?" And tries to close the door again, as the boy is laughing,, so I scream louder "NO WHIP CREAM!" Now she looks at us like we had the nerve to yell at her.....and stumbles on her words, "we will make you a new one. Keep that one please pull into spot 2" I saw "do we get our food at least?" And she slams the door. We pull into the spot and another underage kid reads us the order back.....and doesn't have the new shake. So we just leave. Our fries were old and cold as stone. My nuggets were also very cold. Very disappointed. And these imbeciles want to make $15/h? They are Whats wrong with this country incompetent fools demanding pay they arent even qualified for. read more

Consistently terrible! Always have to park& wait for food. When it comes it's cold. Calling corporate.

Came in this am. Requested sausage egg cheese mcmuffin. Asked if there was a wait to substitute egg white. Clerk said no it's up and ready. Got to window, paid and waited 10min for sandwich. Too long. Opened sandwich at work and it was burnt. Not good experience today. read more

McDonald's - Burnt sausage egg white cheese mcmuffin. - Coffee & Tea Near Me - Patchogue, New York

Tried the recently revamped Micky D in Patchogue. I usually use the drive thru but this time I decided to eat inside. It was absolutely disgusting. The floors were so slimy I was literally gliding through the place. The tables were recently wiped down and left wet I had to dry my table and seats so as not to get wet. In addition the girl working there could not get through ringing up a simple sausage Mac meal without getting help from the manager. Stay away from this one read more

I ordered my usual helping of 3 Big Macs and 2 orders of chicken nuggets, but it seemed to take longer than usual for them to complete my order today. read more

I use to love this McDonalds. Lived out here my hole life. Been going to this place since I was a kid took my kids there. So a few weeks back thy redid it took out the play group put in computer to take orders. Hired a crew that lost in there own world. I have been there 8 times since thy has reopened and every time like clock work mess up the order. You have to pull and and wait so half your food end up come your drinks are watered down. And for the amount of $ I spend on 7 people eating there I'll got to Applebee's across the street. read more

Very slow taking orders. They rely too heavily on kiosk but kiosk does not take cash so I cannot order from it. After ordering wait is extremely long because they would rather give food to drive thru than patrons who ordered inside. Dining room was recently remodeled but functionally not very practical or comfortable. Overall: Poor service, long wait to order, long wait to receive foo Don't know why I came back here. Terrible service. No heat in dining room. Ordered egg McMuffin had to bring it back because muffin was so burnt it was like charcoal. If I could give zero stars I would. TERRIBLE McDonald's!! read more

2 stars bc they ice cream machine always work. The girl at the counter ghosted for like 10 minutes before she took my boys order. And no apple pies. read more