Give them one star because didn't have the option to give them zero starts. This McDonalds lacks of customer service the drivethru line no only waits up to one hour but the when we get to the window the attendant sent us to park because the food was not ready! Never coming back! read more

Horrible service and very rude workers...they are very disrespectful , don't complete orders and get upset when you tell them , its no wonder they have horrible reviews...don't come here unless you want your order and visit to be bad.even the manager was rude and couldn't properly do her job they don't even deserve their 1 and a half stars read more

A wifi bar in a McDonalds? Never knew there was such a thing until I took a pitstop here. The wifi bar was available free for up to thirty minutes and had its own side place with cute comfy benches and well-padded stools under table tops with extra charging spaces. What a great idea to welcome a traveler, especially since the area had shoddy wifi access when on the road. Not to mention, the McDonald's still had its classic seating area and its bathrooms were very clean and maintained. It's nice stumbling upon an establishment that is managed well with friendly employees. It's especially great when the buildings around offer little comforts and actually feel a bit sketchy. If you're passing through, I'd recommend this place for a caffeine refill, maybe a moment to stretch your legs and check out your social media, or use the facilities. You'll enjoy it. read more

The food was not good. They even managed to screw up the fries which are normally good. Then 2 employees were sitting across the dining room from each other, each taking a 4 man table and were shouting across the room in spanish I guess it made too much sense to sit next to each other This used to be my McDonald's of choice when I ate McDonald's this location won't get my business again for a long long time read more

Disgusting they need to learn how to hire the right people. McDonald's isn't hard to work at and people still can't get it right. Ordered chicken nuggets and fries. I got chicken nuggets with hair in them and no fries but they gave me a drink instead. How is that so hard to do for some. And to top it off the nuggets wernt even cooked all the way read more

McDonald's - Chicken nuggets with a side of Hair - Fast Food Near Me - Palmdale, California

This McDonald's is interesting. The service inside was nice. The food was good. The order was taken with accuracy. This location seemed a bit on the sketchy side as supported by a somewhat aggressive (non-threatening but his presence was a bit intimidating or discomforting) panhandler outside and a clientele that seemed a bit shady. It's the type of location I'd probably opt for drive through over dining in. Maybe I went on an off day, but I've heard from others it can be a bit suspect. read more

Horrible service The guy at the drive thru did not day good morning or thank you after I received my food. You can tell people here don't like their job read more

Just had the worst experience here ordering food at this location Esmeralda the manager was extremely rude. I asked why they were only working off of one screen she stated that she was working off both but 6 customers that ordered after me received their order first. When I asked the employees for her name all responded the same way saying they didn't know. She also stated there was nothing she could do about the situation that she couldn't complete my order because she ran out of food. I ended up asking for a refund and left. Will not be coming back to this location I will go out of my way and drive an extra 5 miles to next location than to go to his location again. read more

man i know this is mcdonald's but it shouldn't be this damn horrible. so i ordered a happy meal for my kid and this is what i got in my order. so i thought maybe they ran out the boxes like it's fine, whatever. So i get home and i see they gave me a 10pc chicken nuggets and a juice for a fucking happy meal. no fries. no toy. like how do you mess up that bad. so i called them while i'm driving back and the girl who answered was super rude and after i explained what was wrong with my order, she said "Alex come here and deal with this stupidity! She's being dumb" like girl? tf. and he comes on the phone and he don't know wtf to do and gives the phone to someone else and that person can't understand what i'm saying. So someone else comes on the phone and says they'll get me the right happy meal but i have to wait in the drive thru line (which no one would let me go in) but i said i'll wait in the mobile order parking and they said they can't come outside? a manager can come outside? i hate this place and i will never come back. read more

McDonald's - Fast Food Near Me - Palmdale, California

Besides the fact that the service is horrible at this location 98% of the time you go tonight I decided to come to this location to grab a quick bite to eat when I pulled up to the window the first thing that I came to notice during a pandemic is that they have both a male employee and a female employee both touching the mouth parts of cups that they are filling up without gloves after I asked the female employee to please put gloves on and replace my drinks she gives me an attitude and ignores what I say so then I asked the employee standing behind her to please ask her coworker to put gloves on before touching my stuff at that point she had the decency to go ahead and put gloves on but the fact that there is a COVID-19 pandemic going on and they have two different employees standing at the window filling up peoples cups of drinks without gloves is bizarre they're touching the lives of the cups with their bare hands and if the lid doesn't go all the way like I noticed they are then touch the mouth ring of the cup it's nasty and unsafe read more

Yesterday was the worst French fries they were dark brown taste like burnt oil the best McDonald's is Westlake village on thousand oaks blvd they change the oil every day and that McDonald's is packed 24/7and the food is the best I wish CORPORATE WOULD GET INVOLVED BECAUSE THE CHEAP OWNER IS DAMAGING THIS LOCATION TRYING TO SAVE S FEW BUCKS IN OIL COST IS THERE ANY MCDONALD'S IN THE ANTELOPE WHERE THE FOOD IS SUPPOSED TASTE LIKE IT supposed to McDonald's food taste good when done right SO I THINK CORPORATE NEEDS TO STEP UP ITS GAME AND Revoke their franchise there are people out there would love to own a McDonald's and build it up to where it should be read more

Ok so they are supposed to open in the Drive-Thru at 5 a.m.. so I'm leaving for work. Other day it's probably about 5:40 a.m.. I pull up in the drive through and nobody says anything. now I know they're supposed to open at 5 a.m. because when I have to go pick up early truckloads I'll get coffee there at 5:10 5:15 in the. But remember it's 5:40 so I pull around the window and then the lady in the windowso I pull around the window and then the lady in the window the manager says they're not open yet. so I guess whoever owns this McDonald's franchise doesn't care if they don't open on time at 5 a.m.. I can understand no I can't understand opening late. if you post that you open at 5 a.m. then you need to open the drive-thru at 5 a.m. and if it's 5:40 a.m. you should have open the drive-thru 40 minutes before I even drove into it. read more

If you want the best service possible, this place is NOT where you want to go to. Ordered a simple Big Mac and not only was it dry and tasted like it's been sitting out for hours. Come to find out they were out of Mac sauce??? I mean WOW. First time ever...congratulations guys! Also waited over 3.5 mins just to be served and no one to help me and two others behind me. Employees had no care in the world. I don't want to get into anymore details, just avoid this place. read more

Went here on Mon 11/14/19 around 6-7 pm. Grab some food on the way home nuggets and dbl cheeseburger and had a bad case of food poisoning. Still recovering. read more

Terrible customer service. Short Hispanic manager I'm not usually want to leave reviews on fast food establishment, but this one in particular deserves this terrible review. I placed an order through mobile app to pick up for curbside. There was an issue with an app that did not allow me to say that I have arrived to pick up the order. My card has already been charged. My orders already been placed so I went inside, despite not wanting to go into the actual restaurant and long story short. The manager refused to give me my order, even though it had been paid for, and I had proof that I had paid for it And he didn't want to compensate me by giving me the THREE items in my order which literally totaled to SIX DOLLARS instead of just giving me the order I left with nothing. This location is terrible and does not care about customer service in the slightest. His big head knows that he could've just given me my food to appease the customer. I already paid for it just give it to me! I already wasted my time coming across town to pick it up. Not to mention his smug look and his face the entire time. This is why I go to the McDonald's on Ave s...they're great read more

This location is very convenient. It's right by the 14 fwy entrance on Palmdale Blvd. it also offers swift and amazing service. I don't think I've ever had an issue here. read more

McDonald's - Egg white delight with sausage. - Fast Food Near Me - Palmdale, California

Just the worst. I realized why I go to Chick-fil-A. The employees. The service. I hate it here.

I ordered my food at 8:58 after waiting in the lobby for 8 min with being helped, when I showed signs of becomeing wrestles the staff finally stopped for a second to take my order, I didn't receive my order until 9:32 even though my number was up on the "now serving board for 10 min causing me to become more impatient. When the customer behind me brought the wait time to the managers attention, Maggie and Nataly both responded with sarcasm. With a room full of patron some of witch had just walked out because drive thru was backed up and the lobby wasn't moving. Their sarcastic remarks where beyond unprofessional. Rather then offer an apology or a quick thank you for being patient we appreciate your wait. They rolled their eyes looked at each other and offered a sarcastic "have a good day" as to dismiss the Paton whom had let them know that while they focused on moving the drive thru line they had let the in house time slip. I only go to McDonald's Donald's regularly but not the one on the Blvd because it is well know they have a high turn over and we customers have to deal with bad service while the new trainees catch on. If at all possible I will avoid this location and advise you to do the same. read more

I bring my kids here to let them play and enjoy their favorite happy meal. Linda that works here is always here on fridays and goes above and beyond to make sure everyrhing is great. You expect people checking in on you to see if you needed anything at a resturant but not at a fast food place. Thank you linda for your great customer service . read more

Awful experience here. Waited over 50 minutes for our food just for them to bring it cold and with no sauces. When they finally brought our order, they were very rude and didn't even apologize for the wait. Overall bad customer service read more

Had a very good experience at this location! Was greeted with a good morning and even helped out with the menu . The girl at the drive thru which I believe was named Kassandra ? Was very sweet and patient with me as I have a hearing disability and tend to need things repeated to me more than once . Got my food quickly and hot . Would recommend this location out of all of the others in the Antelope Valley . Looks clean and is very fast ! Definitely would recommend the quarter pounder btw ! read more

We stopped just traveling through and quickly regretted it. After having to clean our own table and seeing how disgusting & grimey this place was we didn't finish our food. With the play area our son insisted he gets to go in there. It was worse like a hot sweaty germ infested slimy tubes and tunnels dirty dirty dirty. I truly don't know how the health department allows these playground to be open. Drive thru only if you must. And this isn't the only play area that should be shut down read more

This McDonald's it's the worst McDonald's I've ever been to in my whole life ! From food to the ppl that are working there are shitty ! I went to this location few times because it's close by my house and EVERY TIME I got disappointed wIth there service. It's rude ! Full of nasty attitudes not wanting to help u. U wait for so long for someone to get ur order and when they do it's ALWAYS WRONG ! And u can't even talk to anyone coz they don't give a 2 cent of what u have to say forget about them apologizing. I can just sit here and write and write it still won't be enough of what a horrible experiences I had with this location. I'll make it short, DO NOT GO TO THIS MCDONALDS ! read more

Whatever you do dont go inside, this place is so dirty and smells sooooo bad. The bathrooms are awful the whole restaurant smells like diahhrea. We never eat McDonalds and only come every big once in a huge while but both times the same. They rip off your French fries and give you brown limp ones. We ordered large and I swear it was a small thrown in a large container. Where the heck are my fries!? read more

McDonald's - Where for art thou French fries? - Fast Food Near Me - Palmdale, California

Remember the first thing I asked is if you had ranch? Well.. you said yes so I proceeded to order 40 nuggets with ranch and you so delicately placed 1 single ranch in the bag..so I'll so be fair in the amount of stars I'll provide in this review read more

I've eaten here twice now and it's made me sick to the point of throwing up both times. I don't know what the hell is going on in that kitchen but either management or the employees need to get their shit together and stop poisoning their costumers. DO NOT eat here read more

This gotta be the worst McDonald's ever I didn't even wanna give a star The drive thru sucks !!!! Go somewhere else read more

Food was OK, but the facilities were incredibly dirty. The bathroom was locked. The men's restroom was clogged. Women's restroom had no toilet paper. Everything needed a good wipe down. I was disgusted to eat there. The food was like most McDonald's. The service was mediocre. read more

Yep, they always fuck up in the drive thru! I ordered and paid for 4 double cheeseburgers. Got home and had 4 single cheeseburgers! Too tired to go back! read more

Horrible food again! I got a biscuit breakfast sandwich and it was old and reheated so I got a hard chewy biscuit bread. Every time I come I get bad food. read more

I have been coming here a lot on the way to work and this is a good location. Yes, they mess up on my order here and there. No, their workers are not that rude and bad. Just tell the manager that they got your order wrong and she'll help you out with no problems. Sometimes she gives me an extra hash brown or fries. Can't complain about that and good customer service. read more

Absolutely horrible service. 15 minutes for a simple order. People that came in after me got served before me. I used the kiosk because of their advertisement of faster service but that was a lie. The employees walking around on their phones instead of helping customers. Tables haven't been cleaned in 20 minutes and employees don't seem to care. read more

OMG what is wrong with this place I wish someone would come help these people. The drive thru is the slowest service ever!!! And they got my order wrong. Whoever manages this place needs to be let go because I come here often and nothing ever changes. Customer service is bad and it makes for bad business. Hire more people or do something.. read more

McDonald's is the place you go to when you don't care about life anymore. Think of it as the chumbucket from spongebob. You will literally become ill and run across the street to the krusty Krab for a tolerable meal read more

Always get the wrong order or missing item. Very slow drive through, staff is always messing around inside. Terrible service.

I decided to just give them one last chance. I'm not sure why I bothered! They need to get it together I order my food and of course I have an item missing and not only that my breakfast sandwich wasn't even wrapped right . I go inside to get the missing item and there's a huge line I literally walked away without it. Service is always bad here. Never again read more

I just went and got 2 happy meals, all they put was toys and fries in the bag smh how does that even happen

-1 I was waiting in Dt for 35 minutes , ridiculous! No customer service skills! Worst Mcdonals in town , they have to send managers to have managements classes ! Including how to talk with customers read more

Worst McDonald's ever do not come here. They make people park and wait for food. I have waited several times there for 20+ minutes and it is not packed. They have given my food away to other people on accident and I'll watch them do it and then they'll say they already gave it to me when THERE IS NOTHING IN MY CAR. read more

If I could give a half star I would. This McDonalds has gone down hill so much in the last few weeks, its unbelievable. I placed a curbside pickup order at this location and half an hour later, I'm still waiting for my food. I talked to an employee and he had no clue what was going on, or who ordered food. Another employee was outside mopping floors saying they're understaffed. Like really? There were 4 other parties picking up orders that were having the same issue. I had to go inside and basically re-order even though lobby is closed for some odd reason. This is the third time this has happened with curbside pickup. I'm very disappointed with the staff and management. It honestly looked like a circus out there. Better off driving to the West Palmdale location. read more