Let's start with past complaints, service. Everyone was extremely friendly and helpful. Even when CC machine broke down it was no big deal. Asked for a special toy and they were obliged to help. Food was typical McDonald's fare. Came out quick and hot and they even bring it out to you. Most important to me is cleanliness. The dining room, and kids area where very clean and it appears that they maintain the place very well. The kids area is exceptional! Three story gym and computer games, finished off by two very cool light up tables. This is a great place to eat with the kids and let them have a great time. Free wireless is also a great touch. read more

I just went through McDonalds and sat in line for over an hour waiting for them to serve the 6 people in front of me. For a fast food restaurant this locations is extremely slow, unreliable, attitude giving, and unhelpful. The owner should really take a hard look at the staff running the place as they are awful read more

Terrible service, not accommodating. Orders placed at the same time and received nearly an hour later. Workers rude, food was incorrect. Ambiance and cleanliness are the only positives at this store. read more

Worst service ever. We came in at 2:30 and were told rudely to use the kiosk because the moody teenager didn't want to take our order. The kiosk was SWARMED with unsupervised children. Loud, rude kids. The instructions on the kiosk said that the food would be brought to us at our table. Cue the moody teenager who just shouted out order numbers instead of doing his job and bringing the food (same one that was too lazy to take our order from the counter). It's five after three and still no food. read more

ABSOLUTELY TERRIBLE EMPLOYEES. They are extremely rude to you and never once get your order correct. Tonight I sat in the drive though line for approximately 45 minutes. The line was into the road blocking a whole lane. Not 1 car was moving. I called and asked if they were taking orders through drive though. A man said "no." and hung up. So incredibly rude and very disrespectful. Everyone here needs to be fired. Never seen more lazy people in my life. Where is the manager? read more

Worst service I've ever experienced in my life. Sat in the drive through for hours and the food is never fresh anyway. Watched multiple people drive away cause they don't even respond in the drive through. read more

Horrible drive thru. Sunday morning out of burritos. Waited in drive thru for 25 mins then had the order wrong. Not enough staff appears and folks kept leaving the drive thru bc they could not get their orders. Go somewhere else for sure. Awful. read more

This remains, by far, the worst restaurant in Oxford. But wait, there's more! It might actually be the worst McDonald's in the western world and Australia. I've been to McDonald's in the middle of nowhere in America. I've been to them in western Europe, former East Block countries, Sydney, Canada, and Mexico. I wouldn't say I love McDonald's but, in general, I trust McDonald's to give me about the same service and food anywhere I go. I respect that, while they don't offer the best food, they offer the same food everywhere in the world. You generally know what you're going to get, but not at this one. Why corporate even continues to allow this franchise location to continue to exist boggles my mind. Is the McDonald's brand in such high cotton these days that they can afford to allow a blight like this to represent the Golden Arches? Our humble Oxford location says that they are 24-hours, but that may or may not be true on a given morning, particularly if that given morning starts before 6 a.m. Lately, their favorite trick is to only offer nuggets and fries after a certain time of night. Is there any mention of this outside? Nope. Is the full menu still displayed? Yep. Do they still ask you what you would like to order? Yeah, they do. And the moment you order something as arcane and obscure for a McDonald's to serve as a Big Mac, they drop the, "We're only doing nuggets and fries." Seriously, it's just a complete joke of an establishment. I suppose after making you wait in line for 20 minutes, including a good five minutes of listening to the cashier yell at the rest of the restaurant, crack jokes, and whatever else through an open mic, the assumption is that you are too worn down to care that you've been baited and switched. Maybe they are happy to run another customer off and thin the orders. I don't really know. Maybe McDonald's employees aren't paid enough to care. Maybe if I was in their shoes, I'd act the same way. Maybe had I not endured said five to 10 minutes of cross talk before having my order taken, I would have come in under the wire (wherever that wire is) to place my ever-rare Big Mac order at a McDonald's (now why would anyone expect a supposedly 24-hour McDonald's to still be serving those at midnight on a Friday?). I really don't know, but, as it stands, this place deserves to go out of business. I imagine were it not for the ready supply of inebriated undergrads desperate for food and too hungry to wait in the line at Taco Bell that it probably would. read more

This has to be the worst McDonalds ever. I have enacted a full trade embargo with this location. They have yet to get a simple order right the last three times I have visited (drive-thru). Fries were ice cold this last time. Get it together folks! read more

Wish I could give this place a zero star review. It's absolutely ridiculous how awful a fast food restaurant can be. I mean honestly it's on the management that hired these people to work for this horrid establishment. Laziest people I have ever encountered. Sat at the drive through speaker area for 45 minutes. The left line had 4 people in a row have their order taken, and then they just stopped. I had 3 people in the car and two had mobile orders. I was going to do mine regularly. They said we could only place two orders even though the two placed were purely through the app. Then after I wait 30 more minutes to get the food(cold and soggy by the way) I go inside to order for myself. Both screen kiosks are closed. Both registers closed. Do I have to spell it out for you? L A Z Y. That's what you get at this McDonalds. Lazy unprofessional workers with bad attitudes. Do not go to this McDonalds unless you want a 2 hour wait and cold terrible food Thanks for wasting my time. read more

This was the worst McDonald's I've ever been to. I placed my breakfast order on the app at 10:15 and arrived at 10:25, a full 10 minutes before breakfast ended. As soon as I got there, they canceled my order. Unbelievable in there. read more

Avoid this McDonalds if you can. This morning I went to McDonalds to pick up breakfast. When asked for my order I stated I would like an egg McMuffin with sausage. The young lady taking my order asked if I wanted to add sausage to my egg McMuffin. I again stated I wanted a sausage McMuffin. She immediately asked me to wait for a moment. i waited and then tried to get her attention. Again, she said please wait. In the mean time a car pulled up to the second drive thru, placed their order and moved in line. I asked the young lady taking my order why she took their order and not mine. Again, she said I asked you to hold on and if I didn't want to wait I could drive off which I did. I have no idea why she acted this way toward me but she won't have an opportunity to do it again. Customer service training could certainly improve this McDonald's. read more

Ordered two bacon egg and cheese biscuits and got some pancake McMuffin thing instead of the biscuit. Not what we ordered!! What has happened to this country!! These people don't care and are over paid!! read more

Son waited 15 min in li e and order was still wrong and they forgot about him. Will not go back!

****WARNING: This review is written on behalf of my 9 y/o son***** He loved everything about his 10 Piece Nugget meal. Not sure if it's the nuggets or the sweet & sour sauce. It was great to have his lunch sealed and delivered "no-contact" by DoorDash. read more

McDonald's - 10 Piece nugget meal delivered by DoorDash. - Fast Food Near Me - Oxford, Mississippi

Every once in a while i give this place another try just to see if it's still absolute garbage and most of the time they prove themselves worthy of such a title. Yet again today i had the bright idea to order from this place. Went through the drive through, paid, and was directed to reserve spot #1 to wait. Waited for almost an hour before giving up and going to the other McDonald's across town. We'll see how they do. Avoid this one, Jackson Ave is faster and just better. read more

Went to this location for breakfast and pulled up to the outer speaker and waited for someone to acknowledge me. The truck in lane one got done ordering and pulled up and another truck pulled up to that speaker and someone immediately answered them so I left since apparently they can not effectively or efficiently run two lanes and the service is no better than it was months ago. Need new management and new employees. You will get better service at the Jackson Ave location read more

Occasionally I get a hankering for a Big Mac or a Filet of Fish and visit the local franchises of McDonald owned by Andrew and Mrs Smith. As usual, this experience was terrible. I have NEVER gotten a full fry order and the last two filets I had were inedible as they were extremely overcooked (not to mention the squirt of tartare sauce would not cover a quarter and they routinely add a half slice of cheese). When these issues were brought to the managers on duty, the rude and curt response was that is "the way we were told to do it." Today at about 1pm I made it to the front of the drivethru line and ordered their buy one get one special advertised on their window. The cashier said that my order could not be "rung up" oh her register. I asked her to check with her manager when she failed to think of doing that on her own initiative. She did and said the the special was not currently in effect. When I pointed out the 3' x 4' ad on their window she was non responsive so I asked for the Manager. A Sharon (no last name) came on the speaker. I was told she is the manager. I told her what I ordered and pointed out the aforementioned ad on the window. Sharon's response was that they did not have the special. I pointed out that they are currently falsely advertising that special and she said it did not matter but she was NOT going to ring it up as a buy one get one as advertised. I will attach a picture just for funzies. So the manager's incompetence was only exceeded by her lack of caring. And the help, was woefully uninspiring and unhelpful as befitting the manager: fish stink from their head! I urge you to stop supporting this robber barron and choose an alternative (Burger King and Subway are a half block away). read more

McDonald's - Local McDonald's on University Ave in Oxford, MS advertising a BOGO special that they refuse to honor. - Fast Food Near Me - Oxford, Mississippi

If I could leave a negative star I would. Always slow. Says 24 hours but never answer at the order screen or window. And these people want $15+ an hour but can't even get a burger right. read more

I believe this is the best McDonald's in Oxford. I much prefer the university location to the Jackson one. I feel this one is more welcoming and inviting than the one on Jackson. The service here is not great, but it's the connections that you make inside that really count. If you want to make friends, this is the McDonald's you should go to. Past the hours of 11pm, this place becomes a uptopia in an imperfect world. read more

McDonald's - Feasting on the wonderful works of McDonald's. The happiest foods this world has to offer. - Fast Food Near Me - Oxford, Mississippi

service sucks one of the worst for sure place a whole order and then tells me they are selling lunch cause it was 1028

This is legitimately the worst McDonald's I have ever been to. The staff is rude and frankly so rude it's almost mean. I cannot believe the owner, Betsy, is proud of this establishment. I spent 45 minutes waiting on food I had ordered and paid for on the mobile app and was promptly told that they didn't have what I ordered. Staff ignored me for 10 minutes until I had to yell across the counter to get service. Betsy, If you read these please do better. I'm a burger king guy now. read more

This may be the worst McDonald's I have ever been to. I come here very often after work around 1:30 am because it is 1 of 3 places open at this time in Oxford, and the wait is always around an average of AT LEAST 30 minutes. They either blame it on "preparing for breakfast" (which starts at 4), or they prioritize door dash orders. They should simply be open for that only because half of the time they ignore anyone in the drive thru. If you by chance get a person to answer you, you will be asked to pull forward every time and will very likely be forgotten about. read more

Absolutely the slowest fast food in Oxford ms!!!!!! Possibly the state!!!, in line for 25 minutes... It's the Bermuda triangle.... Taco bell, burger king, and McDonald's on university avenue are all three the absolute worst in the country! Have to be! Waited at burger king 10 minutes to place order to be told to "hold my horses or go somewhere else" and that particular location hasn't been renovated in 30 years! Have the same interior since I was 13 ! Avoid all fast food on university avenue! read more

This place was no issue until tonight. Not only did my girlfriend have to wait in line for 30mins after she got off work around 8:30 At night but had to drive 30 mins home to find out they messed our order up. Ordered a root beer, got a Pepsi. Ordered a fish sandwich got half a fish. We don't pay our money to get half the food and a drink no one will drink. Sad. Never again that's for sure. I'll go to the one on Jackson from now on. read more

this McDonald's location has extremely rude employees. on several different occasions my experience in the drive through line and dining in was extremely poor. these employees customer service is extremely poor and super rude. they also have super slow service and occasionally only take drive thru orders from the window, making the line super long (several times I've spent 45 minutes- an hour in the line). one time I was waiting in the drive thru after I placed my order and tried to pop inside and use the restroom and an older woman at the counter SCREAMED at me telling me the bathrooms were not available for use. I understand the bathrooms weren't in use but the screaming was crazy. Also the constant attitude from the workers will ruin your night. Would give this place ZERO stars if I could. read more

This is the nastiest food, I've ever ordered, management, is rude and disrespectful. I was very unsatisfied

This place has the worst management at any McDonald's in Mississippi BY FAR! They aren't polite, they take forever at least 10 minutes for someone to take my order in the drive thru- regardless if anyone is in line or not (& no one is ever in line because of how terrible this place is) , and it isn't just a coincidence-it's EVERY time I go. Management should be ashamed for the way they have neglected customer service- it's a horrible stain in the Oxford food industry. Sell it or take better care-respectfully & seriously yours. JB Perkins read more

i waited at the drive through for 15 minutes trying to order i went inside to try and order everyone was on their phones and refused to take my order and told me F*** you never coming back service was the worst experience of my life read more

This is not FAST food. Try waiting a hour in line for half the menu to only be available. Step it up McDonald's.

I keep giving this McDonalds "one more" Chance but after a year of HORRIBLE service decided I would write my review. Last Saturday night after waiting 15 minutes - was told their frozen drink machine not working....3rd time in last year. Why not put a sign up at register or door so customers won't be frustrated of wasting time read more

This don't make any sense can't even take a lunch break because yall are so slow getting people food I even did a mobile order thinking my food was going to come out faster that was a lie than the workers had the nerve to have attitudes I work in Healthcare I only have 30 mins for lunch and I spent 2 hours trying to get my food never again mcdon need to close its doors this ridiculous how long someone have to wait for never again I suggest people find some place else to eat because this ain't it then the food still be cold as ice read more

I would give 0 if I could. Ordered a quarter pounder with cheese and it is completely raw. No one will answer a call. read more

McDonald's - A raw bacon quarter pounder with cheese. - Fast Food Near Me - Oxford, Mississippi

Open 24/7 my left nut here at 4am hungry and they didn't serve me, dudes in the back just messing around

I am usually known in my circles for being a Mcdonald's advocate. However, I will not be able to speak positively about this location again. Waited in the drive thru for at least twenty minutes, which is a normal occurrence here, even for the most basic orders. Was served cold and slightly stale burgers, and to top it off my Coke was only 2/3 full to start with, ice included. Why give this location any business when the other one in town is always speedy and gives you hot, decent food? The Golden Arches on University are officially #Cancelled read more

Absolutely awful. The service is absolutely terrible. Since you can't go inside to order, there's always a long line that moves painfully slow. You will be in line for at least 30 minutes. Guaranteed. They also don't serve breakfast until 11 on weekends which I have heard is the norm. Like what the hell? Get your crap together McDonald's. The staff is always rude, and they genuinely seem to hate their lives. I mean I would too. My burger was dry, and the fries were soggy. read more

Service sucks after 8pm. For the third time, they turned all cars away because "they aren't taking orders". That was at 11 last night. They should close the place read more

Hands down the worse Mcd's ever. I'm from Los Angeles where the employees are happy to have a job. On two consecutive nights they not only lacked Apple Pies (and the prerequisite foresight to supply the demand) but they lacked even a modicum of hustle that would have prompted them to throw more in the fryer. An employee straight up told me, "Who's gonna make'em? I'm not, I'm busy." I looked over her head and said, "What about one of the 8 people back there in the kitchen?" She gave me a surprised look. I gave her a disgusted look and then I walked out. read more

This franchise is the worst ever for the owners to live right here in Oxford. They don't care about the service clearly because if they did the problem wouldn't still persist. You will sit in line or either stand on the inside for 30 minutes or more so please rethink eating here on your breaks even though it's a fast food restaurant. Then, the few workers they do have, have the nerve to have an attitude when the customers should be the ones with attitudes. This McDonald's is overpriced, and they have the nerve to hand cold food out the window. read more

I went in at 8:30pm on November 6th to get food and everybody was rude and told me I couldn't order inside. The drive thru line was to the road and hadn't moved the whole time I was walking in or out. read more