This is actually the worst McDonald's hamburger I have ever had. It is literally a hard hockey puck of ground beef that I swear to god must have been stepped on before it was served to me. The lady at the window served it with a smile and also hate. I am giving this a five star review because this has been the funniest experience at a McDonald's I've had in my entire read more

McDonald's - A hockey puck literally burned to a crisp it is harder than beef jerky - Burgers Near Me - Overton, Nevada

I'm from Las Vegas and a 100 percent disabled veteran. We stopped at McDonald's. We ordered a 20 piece nugget, 2 hot n spicy with tomatoes and cheese. 1 fish filet sandwich after my daughter's track meet. So this is how you put cheese on a sandwich Mcdonald's! Won't ever stop here again! This is unacceptable! Do better employees because would you be pissed off if you got this sandwich and was served this! Have one hour drive back to Las Vegas and I'm pissed read more

McDonald's - Fish Filet-O-Fish® - Burgers Near Me - Overton, Nevada

I was in the drive thru & served less than Luke warm fries, I asked for hot fries, I was quickly served the same bad fries . I parked walked inside and asked for hot fries. The French fries girl was on her cell phone and I patiently waited for her and she told with me that all she had to serve were not really fresh fries. I told her I would be happy to wait for fresh hot fries and she rolled her eyes and put fries in the fryer . I enjoyed delicious hot fries but it shouldn't be that hard to cook to order. read more

This place always takes forever. Waited to receive my food for 25 minutes to be given cold French fries. Every time I come here it takes an unreasonable amount of time read more

Probably the worst customer service I've ever had and I'm 67 years old. The girl at the counter was rude when we were placing our order - I let that one go. As we were leaving all the garbages were overflowing. I kindly asked the counter lady to take our trash because all the containers were over flowing. She responded "why would I do that?" She certainly should not be in a position to work with the public. I met her know that she's rude and left. read more

Went through the drive through with no one greeting us at the speaker. Sat there for a good 2minutes with zero communication. We drove to the next window with no one in sight so we drove to the pick up window. A woman greeted us very rudely and said she could not take our order and scolded us that we "should have been more patient" and further explained that whomever was supposed to be taking our order through the intercom was "probably dropping pies". That still could have been communicated that they would be with us shortly rather than having us sit in silence questioning if the machine was functioning or what their system of ordering was at that moment. Super rude service with zero accommodation on how their establishment was handled. We ended up driving off without ordering because she of her rude and dismissive attitude that felt very aggressive and demeaning. read more

So coffee is NOT available for breakfast at this location? What kind of bs is that!!!!!!!! Lazy employees who just want to get paid for nothing and not do their jobs and make damn coffee. Fire all teens at this location PLEASEEEEEEEE. More than most of the time they are rude to customers anyways, no need for them here read more

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Decided to go inside this morning for the first time in a while. First kid takes our order and messed up my order over charging me. The kid looked like he was stoned out of this world. Then when I got my food it was completely wrong. Asked them to fix my food, they tried, and messed it up again. 80% of the time when I get food here it's messed up in some way. Just sick of not getting the correct food when I pay for it. read more

Got coffee from here today. The kids working here were nice enough to make a fresh pot just for me. This is a good place for coffee near Lake Mead and Valley of Fire. Friendly employees and clean store. read more

Asked the guy at the drive thru window while giving my payment to make sure I get extra ketchup for my 2 orders of large fries. Asked the young girl at the pick up window the same thing. She had a bad attitude and said it's all in the bag! Well it wasn't. Had to go back and park and get more ketchup inside. Bad attitude from employee Missing ketchup Wrong sandwich was given Regular Coke was tasting flat Fries where good and that's about it... This Mc Donald's definitely needs some better management and quality control. read more

Ordered at 6:13pm and stood there until 6:35 before my order was done. People that ordered long after me got their food before me. The three cars in the drive thru were served along with about five other cars that pulled in while I waited for my food. Then when my food was thrown on the counter and my number called out, I stood for several more minutes because my drinks were not prepared and given to me. This place never had an adult working when I've gone in there and these teenagers cannot handle things by themselves. Terribly dirty store and not worth going to. I could've gone to a proper restaurant and been served sooner! read more

Friendly good customer service real clean inside food is good coffee outstanding.give them a try

You know what I normally don't rant about things but I got my breakfast this morning off of the app, not only did they forget my hash browns but the girl who gave them to me when I went back to get them she basically threw them at me, mind you I'm a waitress and all I have to say is there are ways to give a customer their missing food that they paid for!!!! Besides that my English muffin was burnt let alone I only got one piece of bacon not two!!! So I won't be going there for any type of breakfast, end rant! read more

i asked for 3 Big Macs and they didnt serve me food and they insulted me this place get 1 star bad food and customer service

With its mesmerizing mountains, canyons, and breathtaking vistas of Lake Mead; North Shore Drive leaves the motorist cruising through the Lake Mead National Recreation Area rich in adventures and memories. It is literally the road to riches. This road to riches starts at golden Arches. Technically this Golden Arches abuts Nevada Route 169 a couple miles north of where it supplants the North Shore Drive name. In spirit it is the beginning and starting point of the North Shore Drive with the Lake Mead National Recreation Area. This is the spot to fill up on name brand fast food with a beverage before and after a drive on over fifty miles of rural road passing through a landscape resembling Mars or a hiking adventure in the Mars that we know as The Valley of Fire. There have been a couple of times that that I have stopped at this Golden Arches. Let's face it, there is no Yummy Sushi, celebrity chef restaurants, or hot new places to yelp in Overton. With the exception of a couple of mom and pop restaurants and packing for a picnic there are two dining options at the beginning of the road to riches in Overton. Option A is to starve where option B is to surrender to the Golden Arches. My choice has been option B. This is a small McDonald's. Adjoining the counter is a small seating area minus an indoor playground. In reality, an indoor playground is unnecessary when it is a short drive to the massive outdoor nature playgrounds featuring the Valley of Fire and Lake Mead National Recreation Area. Due to the proximity of these outdoor playgrounds that are rich in spectacular scenery and nature, the Overton McDonald's serves as an unofficial trailhead. Whenever I stopped here it was happening with the people bound for the great outdoors. The ubiquitous sign below the Arches that boasts "Millions of people served" ought to be saying "Millions of hikers served," in this location. The upshot is it gets busy. Over and above serving the customers bound for the Great Outdoors, the Overton Golden Arches plays the role that a third place like a Starbuck's, Dunkin Donuts, or local coffee shop would play in Las Vegas. While enjoying McDonald's food, I observed locals quaffing coffee and briefly chatting with the employees. This included a McDonald's employee refilling the regular customer's coffee. In contrast to some of the negative experiences that people have written about this very McDonald's, mine have been positive. Subconsciously I know that a McDonald's breakfast or lunch grub such as a cheeseburger and Big Mac beats hiking on a starving stomach. Consciously, I appreciated that the two cheeseburger meal costed the exact here as it did in a fast food strip in Las Vegas. Kudos to no price gouging. Additionally, I appreciated that the employee, who was pleasant by the way, brought my food to the table. Most of all I appreciated relaxing while filling up my belly during an outdoor adventure. The road to riches starts and ends at the Overton Golden Arches instead of at a Yummy Sushi, celebrity chef restaurant, or hot new business. Although McDonald's is no food for a millionaire, when you fill up at the Golden Arches your taste buds and appetite will strike it rich. read more

Only place that was open for breakfast and it met all the basics and was good. Had the big breakfast.

This is the only place in town where you can get something to eat at 10.00pm at night. For that I am very grateful. The staff is courteous and helpful and the place clean. For operations and service I rate it a 5 star. For the availability of healthy food choices it is a zero. There were a few token salads. I had the southwest salad which had cheese and some grilled chicken on top of a handful of lettuce and corn. This was not a dinner salad but closer to a side salad. Wake up Ronald, times have changed. After having served billions of artery clogging meals, it is time to serve healthier options. How about a few vegan options that are tasty, healthy and filling. That is probably too much to ask but one can always hope. read more

Grew up here and I remember when this McDonald's was built. Even worked at this McDonald's for a time in high school. I've had the unique perspective of watching its steady decline over the years. Dry food is the thought I have about every time I visit. read more

5 stars for a McDonald's? Yup. First, let's establish that this is a McDonald's, not Bobby Flay's Burger Palace, or some world's best organic salad bistro. Got it? Good. To the morons reviewing this place writing about vegan crap and salad, I hope you get explosive diarrhea. Should I go to a vegan joint and complain there is no Fried Chicken and Hot Dogs? No. I'd be a total A-hole, right? Yep, now you know what you are, and how most people see your review, dummies. So I'm driving for what seems to be hours over a sun and sand blasted terrain looking for something to eat, and hoping to find a clean restroom in an air conditioned building that marvels in comparison to a gas station port a potty. Did you know it's 92 F'n degrees here today? It's September 30th, HELLOooo, summer is supposed to be over! My knuckles are getting burnt from holding the steering wheel and I need to get off this road to hell and back to the PNW. Is that salvation I see, yes, yes it is. Behold, one of the most recognizable symbols in America, the Golden Arches. Do you know why I'm so excited to find this Micky D's, other than it being the only convenient fast food place in this small town? Because I know what McDonald's is, and should be. It's a safety net, a favorite blanket, an expectation, a familiar smell, a menu I know without looking, a tool that never fails you, and I have arrived! This McDonald's is just what I needed, and more. As soon as I walk in the cold air hits me, aaaaahhhhh. It's looks like McDonald's, it smells like McDonald's, and it sounds like McDonald's. Just like going back to visit a relative that you only see every few years or so and secretly hope everything froze in time and stayed the same. I head to the restroom and notice the floors are clean and there is no trash laying around. The restroom is clean, stocked, graffiti free, and crisp. Finding this on a road trip in the middle of the desert is worth 5 stars on it's own. Oh, and they have Men's AND a Women's restroom! Thank my lucky stars because I firmly believe men and women should keep their bathroom activities apart. You know I'm right! Now for the next challenge, getting some grub. I hope there are no young pretentious hipster types at the counter. Oh snap, clear eyed, young smiling faces at the counter. Holy sh*t, have I died and gone to heaven? I order some food and realize I forgot my reading glasses. I ask the young lady if she can recommend a cold coffee drink and without hesitation, without looking, and without a stutter or a pause, she begins to explain my choices, and also tells me her favorite! The tables, floors, windows, and walls were all clean in the eating area. No trash overflowing from the containers. My food was hot, fresh, and yes, tasted like MCDONALD'S. One thing I've always loved about McDonald's is those hot salty fresh fries, oh ya baby, get some! I haven't had a double quarter pounder with cheese in over 2 years, but guess what, it tastes just like I remember and I love it! There is no tofu, no ramen pho bahn mi, bahn you, bah humbug, whatever, no nuts n seeds, seaweed, gluten free cokes, yeastless bread, or special order vegan F'n salads, get over it snowflakes, or don't come here! Sometimes things don't actually have to be the very best, they just need to be the best at that moment. Thank you Micky D's, I love you.... read more

Very friendly and well prepared food! The food was neat and prepared with great customer service. Restaurant was clean and in my opinion steps above most. read more

The standard McDonalds food the same, service is good, place is clean, when you just need a meal it just find. They have some young employees that are just great, and is good training for them. They also have a good drivethru. read more

I went to McDonald's to simply buy a $30 gift card. On top of the $30 gift card, I bought a soda. After getting the $30 gift card, I immediately left the restaurant without my drink, but soon after, the manager came running out to notify me that my drink was still inside. Amazing customer service, and would recommend to anyone. read more

Sticky tables, sticky foor, gross door handles. Extremely loud kitchen noise, even for a McDonalds. Management seems to be good at customer service. The clerks look miserable and appear as though they want to be somewhere else. The food is the same as any other McDonalds. read more

This place is the Hub of the town, we gather morning noon and night. It's a coffee hang out in the morning for a lot of us, good Ole boy's. We get a hot sandwich and a cold drink often. Thank you for your restaurant, we are happy to have you, thank you. read more

I feel bad for tourists that this is the only place in Overton to get a salad that has options beyond Sysco ranch and iceberg. So, I see the folks filing in, and I feel bad for them, I understand they feel famished after their long day swimming at the lake in the scorching sun. read more

I saw employees ask an older man to leave or take his food outside. When I asked why they claimed they had had complaints of odor. He looked clean enough to me and I didn't smell anything. Besides there is a table by itself in an area where he would not be near anyone. It is over 105 degrees here today. That is a ridiculous excuse, and if that's the real reason they need to ask anyone who comes in sweaty from working outside,mor bicycling,mriding motorcycles to eat outside. Is this even legal? I'm going to find out! read more