Well I wanted to try the new Big Arch. I ordered it with extra pickles. What I received was a burger with no pickles. Big Mac patties. No onions on top and Big Mac sauce. Couldn't get ahold of anyone for a refund. Kept getting hung up on. My fault for giving this a chance. read more

I don't usually do reviews for fast food, but this place was exceptional! Lovely, friendly staff and the food was actually HOT! No crazy lines or dirty tables! I live locally and this McDonald's is vastly different to others in the area! read more

I wish can give them 0 star , the lady at service window so rude , she look skinny tinny with long nails designs, but her service response very bad read more

I got really bad food poisoning after having a vanilla milkshake on 6/15/25. I was ill that night and for 2 days after. read more

McDonald's - Fast Food Near Me - Orlando, Florida

Other than the horrible service, the music they force their customers to listen to in the dining area is so privileged. There's other races working and eating there. Be considerate, people. Shame on the management! read more

This is the only McDonald's near me that consistently gets the orders correct, food prepared properly and staff that's polite and friendly.

The video speaks for itself. My son ordered a burger with no pickle and onion. He got no top bun. Not sure when McDonald's serves burgers in a McNugget box. read more

We ordered Sausage McMuffins this morning at 4:30am before heading to MCO. First off, the staff is very nice and professional. Secondly, our McMuffins looked/tasted like it was made with love. We NEVER could say that for any other McDonald's we've been to. The stuff nearly looked like the advertisements. It was only drive-thru but the ambience set the bar for us. Thanks to the lady at the first window and the gentleman at the second window. read more

Whoever is running this establishment is doing an excellent job because the service at the drive-through was pretty good. The food was nice and warm, well-made clean. The fries were warm the burger literally look like something you would see on the picture and overall I give it a good five stars comparing to other McDonald's around Orlando. read more

How this place stays in business is questionable, they turned me away at the speaker that their computers are down and not taking orders while 4 cars are waiting at the pickup window, another visit they took my money and 15 minutes after waiting I called into the store to ask if they forgot me and the woman who answered the phone yelled at me that it takes time to cook the burger and hung up and when I got my order it was wrong. Never again, this occurs on the overnight shift between 2:30 and 3:05 am read more

I live right down the street and this has always been our go too last minute spot. When we first moved into the area 2009 this was a great spot with fresh always hot fries and burgers. Over the last couple years they have really gone down hill. Food isn't as fresh, staff isn't as friendly, and the wait time for basic food is way too long (fast food folks). I still stop in now and again but it's only when we have no other choice. I'll recommend and update if they can fix the issues. The upside for me is that they are very accessible with my wheelchair, and the restrooms are clean. read more

Never thought I would do this but since I won't be driving back tonight I wanted to write a review. I ordered a two cheeseburger meal and received no burger patties with them. If a manager can follow up with me so I can have a track record of this incident, I'd appreciate it. Just want another meal or my money back because it's pretty sad someone forgot to put a patty into a burger... read more

McDonald's - Two cheeseburgers - ordered through drive through and when I got home, this is what I opened up. - Fast Food Near Me - Orlando, Florida

It's McDonald nothing to really write lol. I go there for breakfast every now then but not always a healthy choice for me

They gave me bad fruit punch. It was watered down and the juice bag needed to be replaced. They were very nice but sad fruity punch :( read more

McDonald's - drinky - Fast Food Near Me - Orlando, Florida

I didn't think I'd ever write a review for a McDonald's, but here it is: My family and I were in Orlando for a vacation and this particular location is right across the street from our rental car place. Since we were famished after flying here and picking up a car, we decided to grab a quick bite. They messed up our initial order but Oscar the manager made it right immediately. He's the most jovial and customer service oriented manager I've ever encountered at a fast food restaurant and he even has a pleasant employee floating the floor to check on how customers are doing. Disney level quality of service. Keep up the good work y'all! read more

Periodically I come here, since the location is convenient. My experiences, here, have been mixed. It seems to me, like they're doing what they can to improve, and I can appreciate that. Most of the time, I have no issues. As opposed to the other Yelpers on here, I've never had an order messed up. My issue, usually comes from the staff members, who sometimes have an attitude, or are confused about something. I see that the manager does his best to rectify any situations, and he's professional, too. Usually this is a decent location. They serve *all* breakfast items, all day, which I love! Mostly recommended. UPDATE: I visited to eat there, and there was an associate named 'Chris' or 'Christopher', and he had a hard time taking orders. He kept messing things up, confusing customers, and then forgetting to give customers their cup. He probably should work in the back. UPDATE 2: I came back to get the limited edition McRib sandwich, and although it was good, indeed, I'm now more aware that there always seems to be an issue going on at the register. Whether it's workers forgetting cups, people standing around waiting for their food looking impatient, or kids screaming and running around, this McDonald's will never be a place that I *love* coming to. The people that eat here are relatively low class, and the service is never the best. It's still better than some other Mickey D's locations (Curry Ford, I'm looking at you!), but this place is generally pretty disappointing. Sorry to say. read more

This was a great experience! The staff was very friendly on a Friday morning at 11:00. We went to McDonald's as it's a silly little tradition we have when we go on vacation-and this was one of the best we've been to. The food was as expected and tasted good. The staff was very friendly and proactive, coming out to check on us which I'd never experienced before at a McDonald's. Jordan and Joshua were super nice and attentive. Blown away by our experience! read more

McDonald's - Fast Food Near Me - Orlando, Florida

Their credit card machine was acting up and we had to wait around 10-15 mins. They then asked us to come inside to get the food. When we did, he just handed it to us. I don't know why he couldn't have done that through the drive-thru? Also, they may have made our food already before the machine started acting up. Everything was so cold. Overall, a very bad experience. They weren't nice either. read more

Super clean, great service (Breakfast). Especially the Manager Angie who treated my daughter like a princess.

If I had a choice I wouldn't even leave a star. Unfortunately I can't leave a review without one. This is the 3rd time in 3 months they got my order wrong. It's one of the reasons I don't go there as often. How do you make a double quarter pounder and forget a burger patty? Well it's happened 3x's and today was the third time. read more

McDonald's - Missing a patty. - Fast Food Near Me - Orlando, Florida

Beautiful. I've never had better service at a McDonalds than my experience here. Granted it was breakfast and the line was empty. However the person taking our order was extremely polite, & everything in the order was correct as well as fresh. read more

Out of all the McDonald's in the area, this one always.. ALWAYS has a mess up somewhere. I've had several instances where something was wrong and had to go back in. This last time ate the cake though... My order was: Strawberry Shake, Hamburger, no ketchup no pickle. That's it.... Get to the window and im handed some kind of drink.... not a milkshake... look and its a smoothie. (Oh BTW, the sticker is on the drink and it says STRAWBERRY SHAKE...) yes... so finally receive my correct drink. Next... guy comes and goes to hand me the bag.. cheeseburger? no... hamburger,.... yes that's what I meant... I go to drive off, its a cheeseburger with a paper on it that says hamburger, no ketchup no pickle! I drive back around and look at the same guy and tell him.... you looked in the bag and said it was a hamburger... he responds with, I don't know why I do that... then asked me to pull around. I am then waiting several minutes and go inside to pick it up. It was a very frustrating situation for such a small order. Be weary before going to this location and dont leave the window until you check everything! read more

They discontinued the buttermilk crispy tenders I rather have Chik-fil-a then McDonald's That's uniceptibel I would never eat there again

The worst McDonald's around. Food is never ready , you always have to pull around the building and wait. The workers are rude and never say thank you. read more

My food was hot and fresh. This is probably one of the best McDonald's in Orlando. The young man working the lobby was very polite.

What can I say? It's McDonald's. When it's good it's great. When it's bad it sucks. Nothing particularly special about this location one way or the other. read more

Filthiest "restaurant" I've ever been in. How can a place over half empty with such slow service have every, and I do mean every, table be completely disgusting. In the 30+ minutes I was there, and again over half empty, not one employee cleaned anything. Revolting place. Manager incompetent. read more

McDonald's - This table was unoccupied the entire time I was there and never cleaned - Fast Food Near Me - Orlando, Florida

Nice people but not very attentive. Quarter pounder tasted hours old, not made fresh. And forgot my fries. Please pay better attention.

One star. Let me make this as can to the manager at this restaurant. You run a MCDONALD's, it's a place for kids and crappy food. The last thing I want when I go into a McDonald's is to hear lousy music. Most McDonald's are guilty of playing the ilk that spews from the record companies but to go in and hear "Contemporary Christian" music. And the total irony of it all is that, on the TV, they had some kind of magical pony movie playing. I was under the impression that Christians didn't promote "magic" (Well, I guess unless it's their own magical beliefs) Bottom line, I found it as offensive to walk into a place like McDonald's be subjected to that kind of music and if you think that is silly, go into a so-called "Christian" establishment and play The Eagles or Elton John and see what kind of reaction you get. read more

Wonderful staff love the American Flag and Christmas tree..fast good food one of the best McDonalds I have visited.

This location has extremely fast service and a friendly staff. This is the first McDonalds that I've ever been to where they bring you your food instead of making you wait at the counter. They also have clean bathrooms and the interior of the building looks very updated. Great location!!! read more

Just bad all around. They don't have hash browns ready at breakfast ? They have two drive lines but ignore one of them for periods of time. Then I have to pull around and wait for 4 hash browns. They finally bring hash browns and forget the rest of my order. Came back with the rest of my order and it was wrong. The manager was a part of the whole situation. SMH read more

When McDonald's advertised breakfast 24 hours, I thought it would be great because I get out of work at 3 in the morning and now I had a place I could go to pick up breakfast for my wife on the way home. But this McDonald's decided they were only going to do cash transactions defeating the purpose of the 24 hour breakfast. I mean why would you put one policy in place to benefit customers only to install another policy that hurts customers. If it only happened once I might understand but I have stopped here several times and had this happen read more

Saw on the monument sign they were offering 2 mcmuffins for $3.50. I pulled up to the drive in. Emotionless employee asks what I want to order. I order an egg mcmuffin and a coffee- order comes to $5.10. I pull forward to pay and ask if the offer on the sign is still offered. He says yes and asks if I want 2 mcmuffins. The order came to $5. 10 cents less for 2 sandwiches versus one. Very disappointed I needed to ask if there was a better deal. Food was fine and coffee was hot. No problem there. read more

Been here a few times. Awful service. Tonight, out of bacon ranch salad. Asked for Caesar. Got southwest. FAIL.

First off, the employee Estrella is ON POINT. Greeted me promptly and as I finished my order and thanked her where she replied "my pleasure!". Y'all think this is no big deal but being a Team Leader in the guest service industry and this is bigggg impact on guests. Great stuff! read more

Food was inedible, even by fast food standards. Didn't have time to try to see if something could be done, but the next time I'm in a hurry, I'll munch on some cardboard instead. Should be more satisfying. read more

Awful. I'll never go here again. Place was empty when I went, all employees joking around behind counter. Manager hugging female employee behind counter. I ordered at kiosk then went to find a booth. All table tops were dirty. I had to wipe it down myself. Girl comes out with our nuggets only, then few mins later, comes out with fries, I had to go ask for my cup since "they forget when ordered at kiosk". Total joke. No wonder the place didn't have customers. read more

Took 20 minutes to get two breakfast items. Super slow. Never again will I stop there. And there were plenty of employees and not too many customers read more

Two days ago I've ordered s two for five meal, that consisted of Chicken MC Nuggets and cheese burger. When I arrived home, I realized that the burger and chicken was recooked and the cheese. It was hard and dry. Never placed napkins or sauce in bag. I've been calling since early yesterday and again this morning, no response. Am I to give away free money. I usually never order anything from McDonald's, except coffee. Maybe I should stick to my rules and use better judgement. read more