I ordered a Steak Bagel with no Folded Egg via the drive thru. I had to pull forward and wait for just a few minutes for the sandwich even though there weren't any cars behind me. The staff was friendly though. They welcomed and thanked me. They had good attitudes and even smiled. read more

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playing with her laptop another employee playing with his phone nobody's really cooking any food and the only one that's actually touching food has touched chemicals and then touched the food and made it loud, obnoxious music, profound music, talking about sexual parts of people not a very business respect of the employees of their surroundings. Email employee and one here playing with her phone & iPad. One male employee, cooking food, preparing it and cleaning another one just walking around doing nothing. Had the tablet for the DoorDash orders completely off!!! read more

We go to this McDonald's maybe once a month. In general, the food is really good. I especially like doing the survey on the receipt and getting Bogo sandwiches. I recently got a large fries and it was barely half full. If I had looked at it in the restaurant, I would've asked for more fries for sure. I like their double filet o fish sandwich and the deluxe spicy McCrispy. We put extra spicy powder on them at home, since they're not that spicy. We generally go here at lunchtime and there is never a line. I always order ahead in the app. read more

McDonald's - medium fries - Burgers Near Me - Orlando, Florida

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I wanted to grab some quick bites before heading to my office and this McDonald's was near my parents house. I did the drive through a little before 7am. Since only breakfast options were available, I did the spicy sausage sandwich and crispy chicken as well. Both were a little 8 dollars total. I was in and out within 3 minutes, making it pretty nice and quick. I was quite surprised on how good the food is. The spicy sausage sandwich had a spicy sauce that added the kick I enjoy. The sausage patty was regular, and there was cheese as well. It was pretty enjoyable for a breakfast sandwich. While the crispy chicken sandwich was meant for breakfast as well, I enjoyed it for lunch instead. The chicken was crispy and even a bit juicy too. The bread was a bit crumbly like a muffin, but still tasty. I wish they had the spicy sauce added as well, but it still worked out. While the sandwiches were a bit small, they were filling enough for breakfast and lunch. Maybe I got real lucky to get quick and friendly service from this McDonald's, as well as the good food. For under 8 bucks to get 2 nice sandwiches, I would definitely order here again. I completely forgot that I had the application as well, so I will take advantage of that next time. Overall: B read more

McDonald's - The spicy sausage sandwich - Burgers Near Me - Orlando, Florida

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Definitely not a great Mcdonald's location to go to if you're expecting good service or fast service, even through drive thru. Half of the time their double drive through isn't open. Sometimes you'll sit at the ordering screen for so long waiting for someone to acknowledge you. They take a while for food usually, and have you pull into a spot even for a simple small order. Sometimes if it is fast, the food isn't very good quality. They forget items in bags. They advertise online ordering which we have done a couple times with no issue aside from waiting very long for a pre-placed order. Once we ordered online and did the usual pulling into the spot and waited and watch several people go in and out of drive through.. we had to pull into drive thru and ask what's going on and all they could say was "Are you connected to our wifi?" like that'll fix anything, and "We don't have it" like okay I paid for it and here's the confirmation? And they're just extremely rude and condescending. I don't expect much for a Mcdonald's honestly. But nowhere near this bad lol read more

McDonald's - a hamburger with cheese and lettuce - Burgers Near Me - Orlando, Florida

The new build out is not designed be customer friendly. The staff here get worse each year. This location and most others are not worth the effort unless you are desperate. Orlando is ripe for a new customer service oriented burger place. I hope In and Out comes down here from Tn. and crushed this chain. They deserve it... Yikes read more

It's 7:25am. Their dine in hours start at 6am and the drive-thru is suppose to be open 24hrs. The lights are on inside, the employees are inside, but the doors are locked and the drive thru is blocked by orange cones. There's no signage explaining why the restaurant is either closed or if it's a delayed opening. read more

Would be nice if they turned off their mobile orders if they are gonna be unexpectedly closed. Because I couldn't pick up my order I was also not able to place a different mobile order at a different mcdonald's. Edit: upped my rating to three stars as I was refunded later that day. read more

Mobile order coffee they waited 12 mins to tell me it's broken , wouldn't offer a refund , said it would take ten mins to "clean the machine " , ten mins after that said it would be another 20... read more

Went there while on my birthday freebie tour and the drive-thru worker made me feel so special. She said happy birthday to me so many times. Even gave some tips on other places I can get freebies. She was just so sweet. Wish I remembered to get her name at the time. read more

Haven't been here in years came after my blood work during breakfast hours. Intercom was broken had to go inside and order. Coffee was lukewarm pricing has gone through the roof only saving grace is the steak egg and cheese bagel actually tastes pretty good quality of service is almost not there read more

Stopped here for a quick drive through breakfast. But the lawn company was doing work next to the order window so we sat there and got no response when we tried to place an order. We pulled up to the window and of course they didn't have our order. We had to place it again and wait in the lot. Eventually we received it but this was neither fast or efficient which was the whole point of this visit. read more

McDonald's - Egg McMuffin - Burgers Near Me - Orlando, Florida

I wish I could do half a star.. went here on a Sunday night expecting it to be busy because of the weekend. Noticed the long line coming from the drive threw and decided to come inside, placed my order but then waited for 45 min for my food. There was no urgency on anyone's part to get orders out faster, employees standing around chatting and passing phone numbers around, when they provided my order it was missing half of what I asked for and of course... the ice cream machine is always broken. Save your self your most valuable resource of time and DONT go here. There's a Taco Bell down the street a Wendy's around the corner and another McDonald's about 2 min down kirkman. Not worth it, place should be completely shut down or rehired. read more

Is the worts customer service, most of them are always working in bad mood, orders are wrong and when you paid for large fries they give you half of fries and get mad when you tells them! They have too many lazy people working there! read more

Shoutout to Kiki and Daniella for helping me out today! I placed a mobile order for breakfast, but for some reason my card had been charged yet it didn't show up on the app. They did their best to accommodate me anyway even though breakfast was over; and I'm so grateful! These two ladies were so kind and reassured me that I would get my order. Thank you so much! I don't usually eat McDonald's, and this could've easily been an uncomfortable situation but they made it smooth sailing. Thank you so much! :) read more

They took 15 just for burgers fries and happy meals and they forgot our happy meals and 2 cheeseburgers

I have gotten raw burgers at this location. The customer service is severely lacking. I was able to order just burger patties by themselves for $1.50 a month ago. Now the childish girl in drive-thru is trying to charge a full meal for them. AVOID this McDonalds at all costs, there are far better out there.... read more

The most ass hole fast talking making you rush your order and they still get it wrong not fair I have to deal with crab employees at this McDonald's they really ruined my day freaking ass holes read more

Don't come to this location after 10pm. Placed a mobile order and tried to pickup inside. The app gave the option. Doors were locked. Knocked they ignored. Tried to call and no one picked up. The app wouldn't allow me to change to curbside pickup. Had to wait in drive thru. If pick-up inside is not available at a location it shouldn't be an option. Very poor customer service. Probably won't be coming here anymore. read more

Thanks to my Yelp check-in I know that it took 11 minutes from the time I checked in (just after placing my order) until I got my food. WOW. I ordered a Big Mac meal (#1) and a chicken nugget happy meal. 11 minutes? There was no line inside when we arrived. There was nobody at the register but a young guy came over soon and took our order. My daughter asked for the My Little Pony toy that was on display. He apologized and said they didn't have those toys anymore and had switched to Spider-Man. He was very nice to her and brought out a couple of the girly Spider-Man options for her to chose from. He saved this from being a one-star review. I can't explain why we waited so long. There seemed to be plenty of employees working, there was a manager right there with them. At first I assumed they were prioritizing the drive-through customers, but when I left I saw there was only one car at the drive-through, so that probably wasn't the case. I had planned a quick sit-down lunch with my daughter, but as we had an appointment to get to we ended up eating in the car. I was very disappointed by the slow service. They really need to get their act together. 11 minutes waiting for a pretty basic order, and not even an apology for making us wait so long. Ridiculous. read more

McDonald's - They don't actually have a clubhouse made of bacon. So sad... - Burgers Near Me - Orlando, Florida

Why am I reviewing a McDonald's? To increase my Yelp star count, doiiiiiiiiiiiiiiiiiiiii! Anywho, I usually go here after playing tennis nearby at Lake Cane. They're always fast and friendly as I order my Sprite. The double drive-through lane is choice. Always well-staffed and hard-working. read more

Apparently they close the lobby at 7....7:30? because i came at 7:40 something and people were just beginning to leave and i walked in, was seen by few employees including the bad built employee with the blue wig who couldn't speak i guess. because no one told me or greeted me, waited at the order here section for a good 3 minutes before i just left. they have employees bring their god forsaken kids and let them run all around.. i mean ALL around... outside even around the drive thru. then the same blue wig employee started yelling at another employee for leaving their shift. fast food is fast food so dont expect much, but the personal ick i got from the employees lacking class. act anyway outside i guess. read more

Upon arriving at the drive through, I ordered two quarter pounder large meals with coke. When we got to the window, they had us pull forward to wait for one of the cokes. When they came to the car, we told them we didn't get our fries, and the employee argued us that we didn't purchase a meal. We then got our receipts and showed it to her and she rolled her eyes and went to go get the fries. All of the food was cold. The fries had no salt either. Disappointed. read more

Today I was like going to eat at this location, worse choice specially drive thru I was in the line for 6-7 minutes almost 8, in that period of time when I get to order they ask me to wait and wait and wait.... It was really bad service I have to get out of the line and go home. If possible I will give zero but can't. My suggestion orden in advance or go to other locations. read more

Look, I know everyone complains about fast food places on Yelp but you're seriously a glutton for punishment if you visit this McDonald's. I placed an order online, waited for 40min in the curbside spot. Nobody came out so I called twice, and received no answer. I finally capitulated and got into the drive-thru line because their terrible app gives you no way to cancel an order. When I got to the drive thru window 20min later, I was met with "well someone tried to bring it out while you were in the drive thru line", as if us waiting 40min in the first place was totally fine. The employees have zero sense of urgency and waiting over an hour for "fast" food is ridiculous. Had it not been a $45 order, I'd have just left but given that I had no way to cancel the order, no recourse if I drove off, and nobody in the restaurant will answer the damn phone, I had no choice. Stay FAR FAR away. Frankly this location should be torn down and then the earth salted afterward so that nothing so grossly inept can ever grow back in it's place. read more

I have had a problem every single time, employees do not know what they are doing and don't care, 1. got wrong order 2. a burnt sausage egg and cheese. Not coming back here, everyone should be fired and start over read more

terrible restaurant I saw them drop a sandwich on the floor and still give it to a unknowing customer and one employee was in the bathroom when I was and didn't wash there hands after they were done never going back there again! read more

They ask you to call before coming to prepare your shit for you but they don't answer the fucking phone and i gotta deal with the bs when I get there. Horrible !! read more

The service is always horrible, the staff is young and very rude, and they walk around looking as if they're working just to ignore you at the front. Although the drive through is always wrapped around the building, you will get your order faster in that long line than going inside. If I didn't live 1 min down the road I would never go here. I gave 1 star only because the sweet tea is always good! read more

I probably eat McDonald's 2xs a year and each time I'm reminded that I should not expect my food to be hot and fresh. I ordered the fish sandwich and fries none of which was hot a fresh. It's no way they made that sandwich and not realize the fish was beyond usage. Returned it to ask for it to be made and as always they ask what's wrong with it. I wish they would just take a little initiative and actually do they job that they applied for. read more

Trash tier service, trash tier food, want dried hamburgers after a 30 minute drive thru stop. Go to the McDonald's a few minutes away instead this place is an abomination.whether you have cash or card they only take the opposite that day. read more

This is the worst location I've ever been to . The customer service is very horrible . I waited 20 minutes for chicken nuggets and my sauce was wrong . If I could rate this zero stars I would read more

I only use the drive-thru for this location because I am usually on the way to my chiropractor or Winn Dixie. The people who work here are very nice and always positive and helpful. The food is standard McDonald's fare so if you are a fan of McDonald's then you'll love it! The last time I was here I got an iced coffee that was really overly sweet and I could not drink it. I guess I should just stick to sodas and fries when I come here. read more

They have German roaches hanging out at this McDonald's I showed the girl too that was at the window as far as food wise I did get a burger and the buns were so hard I could break a window not sure about my roach findings from this place but hopefully they are not Inside as well . read more

McDonald's - They have German roaches hanging out at this McDonald's I showed the girl too that was at the window - Burgers Near Me - Orlando, Florida

This is the WORST Mc Donald's I've EVER been to !DO NOT come here, do NOT waste your time in this crap place. The service through the drive thru AND inside are both HORRIBLE ! I have been waiting for the last TWENTY minutes for a single burger and a single count of hot cakes. This is CRAZY! And the worst part is that I can't even leave because I've paid already lol! It's got to be a joke. Where is the manager of this place?! Do NOT waste your time here I repeat, DO NOT waste your time in this place! read more

There always angry and there fries are terrible. Do yourself a favor Keep driving try another mcdonalds. read more

Typically they're pretty good here, but a couple times they have messed up my order. Last time I was here, a few months ago, I ordered two cheeseburgers with no meat (it's actually delicious; don't judge me). Seeing that it's been a while since they screwed up my order, I took the bag without checking and drove off. I can tell by holding the sandwich if there's meat on it or not and, sure enough, there was. I turned around and went inside to advise the employee of the mishap and wait for them to correct my order. No worries; it happens. I waited just shy of five minutes for two cheeseburgers with no meat. Five minutes. The place was dead. I get my order and, once again, there's meat on it. At this point I thought they were just fucking w me now, so I'm like, "are you guys messing with me?! Like, for real." The girl went in the back and personally made it herself. At the moment I thought it was pretty cool of her, but now that I think back on it, I sure hope she changed her gloves... read more

I ordered uber eats from there and it was the worst experience i've had every single time for reference i ordered two big macs no pickles, 10 nuggets with sauce, fries and a drink. the first time they delivered all i received was a big mac WITH pickles, and 7 nuggets. i called uber and got a refund and reordered. when i received this order all i received was a mcchicken and a handful of fries tossed in the bad, like what the hell? my courier was kind enough to go back and fix the order and i called as he was heading back, the manager was very nice and assured the order will be fixed, blah blah blah. i got the "fixed" order AND THEY WERE STILL MISSING my sauce, and my drink. Long story short, don't go here unless you want to waste your time like they wasted 3 hours of mine read more

Horrible customer service. The order took almost 15 minutes to be ready and after and when it was ready it was missing the fries. They didn't even apologize or nothing. Rude personal read more

The experiences are getting worse each time I come here. Patrons are always waiting with 4-5 people working behind the counter but they all seem to be focused on the drive thru instead of the counter. I'm pretty sure we're just as important, we've placed or want to place orders too. We'd like to get them and some acknowledgement as well. I was led in an immediately placed an order via the Touchscreen ordering machine. Easy as pie I order a medium banana-mango smoothie. Afterwards I walked over to the counter to join the other 4 people waiting for their orders. I glacé up at the screen and my order is "in process" 1 minute later it's "being served" but I didn't have it, nor was my number called nor did anyone ask what I was waiting for. At 10 minutes I had to advise by saying "excuse me (caught the attention of 4 persons behind the counter ) , I ordered a mango 10 minutes ago on your machine. Can anyone help me"... 3-4 minutes later after they all looked at each other in confusion..I got my drink and was on my way...tsk tsk... isn't it your job to ask have you been helped or can I help you ? That's usually the standard in any customer service position read more