The good is always fresh. The drive-in employees are always friendly and knock on wood. I've never had a bad experience with any food that I've got through the drive-through here. I come here every single morning. Keep up the excellent customer service McDonald's! read more

I don't know how many times I've been there now and they still have yet to fix (clean) their macchiato machine. People are so lazy . And the remodel is absolutely crazy got people standing in the lobby waiting never have I sat so long in a fast food restaurant it's ridiculous read more

Fries a little burnt But got my meal in less than 5 mins ! Also my chicken nuggets were wet in the middle but still taste good so whatever and forgot to give me a straw so I had to improvise but they did give lots of sauce ! read more

McDonald's - Here's my McDonalds fries and six piece nuggets - Burgers Near Me - Ocala, Florida

The manger with broken informed me they did not offer refunds. They screwed up the order, we are passing by and were on the road when I noticed our order was not complete. Their lack of service and customer service is below expectation. Want a half ass order go to this location. read more

Tried to pull up at 12:30, just to ask for a side of bbq sauce so I could go the next place over for food considering they close an hour later and I i didn't wanna inconvenience anyone. No one answered the microphone. Pulled up to the window with my innocent question, not even asking for food and the lady crossed her arm and said no without letting me even ask my simple question. they close at 1 in the morning.. i work food service, and have my entire life, never would i treat my customers like this. NEGATIVE ZERO STARS. read more

Iced coffee: good. Hash browns: better. Sausage egg McMuffin: best. Honestly this is the most amazing McDonald's I've ever been to in the United States. Great service, was told to have a blessed day, and the drive thru was quick and smooth. Not sure about the inside but judging by the exterior it must be pretty good, as the building looks pretty new. Great experience, 5 stars. read more

Pulled right up to order window but had to wait some time with several cars ahead of me to pay and get food. Don't try the caramel frappes often and was reminded why they aren't my favorite. It was kind of water down. Probably won't return because McDonald's just isn't my thing. However, I can say that this location appear pretty clean. read more

McDonald's - Drive thru - Burgers Near Me - Ocala, Florida

One of the best McDonalds! We drove from Destin, FL and this was one of the cleanest McDonals we found on the road. All the staff is kind and friendly. read more

McDonald's - a view of the counter area - Burgers Near Me - Ocala, Florida

Service was fast but ordering was a pain. The speaker is so loud it hurts your ears and they don't answer menu questions. Busy location. read more

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All my food is cold and I paid for a large fry and got a medium smh! Everything is cold!! read more

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Really stuck between a 2 & 3. The staff is nice so that's why I'm giving a 3 but the service is kind of slow, most days. And they tend to forget things and get orders wrong. This is my up the street McDonald's so I've ordered a few times & they either give me regular nuggets instead of spicy or forget sauces or forget added condiments such as bacon. But today they put a lil tomato on my shit instead of CHEESE. & on both sandwich's. Also this ain't no $3 worth of bacon read more

McDonald's - Burgers Near Me - Ocala, Florida

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Disorganized at best. Had to wait 5 minutes while front cashier filled orders for drive thru as al well as in the store. When order was filled, we got sausage McMuffins instead of ham. One more person dedicated to store would have improved service greatly. read more

Went to get a smoothie at McDonald's for my treat for the week and what a surprise. The cup is now the size of kids meal drink. So I ask the person in the window if it was a mistake and she said they are shrinking sizes on everything because of the inflation. They charge you full price. I put it beside a regular cup from my cabinet as a comparison. read more

McDonald's - What I was given yesterday as a smoothie - Burgers Near Me - Ocala, Florida

Manger running tight shift keeping her employees active and not standing around doing nothing. it's was very busy when I was there and I can hear and see here making things happen properly. I didn't get her name but she's definitely Latina. read more

We stopped for a quick bite. The staff and managers were extremely friendly and even were playful with my son. Restaurant and bathrooms were really clean. Great job and staff! read more

We all stopped to meet here before going to Rainbow Springs and let me tell you this in one clean McD's just off the exit. I ordered from the kiosks and the order came to my table within minutes hot and fresh. Tip, before you sit down get your straws and napkins then your dot have to get back up read more

McDonald's - Good mornings - Burgers Near Me - Ocala, Florida

Awful. Lobby closed due to short staff yet all the employees were just standing around. On drive thru line with no way to get out and exit for 38 minutes. Food was not even warm and stale. read more

This place was not that bad..... yelpers way too harsh. The arch sign was off so wasn't sure if they were opened but other than that had no issues. read more

I would give it ZERO stars if I could! Paid $20 for two cold hamburgers, undercooked fries, and cold nuggets. Waited forever and the girl at the window was so rude. Do yourself a favor and go to one of the other fast food spots on that road. Disgusting!! read more

This is based on one visit, and could be taken with a grain of salt, but I see that it has a lot of one and two star reviews. I can report that the restroom was just fine, and was the main reason we stopped during a long drive. Our mistake was ordering ice cream sundaes, which we did because we had craved them earlier in the trip but passed on them. But these sundaes were downright soupy. I mean the chocolate sauce was swimming. I noticed a lot of people were ordering them, so you'd think the staff would have noticed and perhaps stopped selling them. read more

Worst experience EVER! Waited 40 mins for them to prepare a McNugget meal, a McChicken and McDouble. The rudeness of the employee was ridiculous! When it was told how long the wait was they just said "I'll let them know". read more

Enough is enough with this place must be a way to contact corporate on this store. This is the only location where you spend extra for cream etc. And never get what you ordered and then the employees have the nerve to get mad at you or have a attitude. I swear every time I buy a coffee they charge for me for cream but never ever put any in happens more than once. Almost every night I try to order bbqs tenders there always out of stock how do you run out of food every day and dont order extra stock? I'm just sick of this place I try talking to the manger and she's just as ghetto as the rest of the employees they dont care about the customers but they want $15 wages lol. End my rant but something needs to be done about that place get the orders right you only have one job!!! read more

For a $1.07 with tax a basic burger will fill your cavity but that's it . Mc Donald's fills the need for millions of people daily.

So this is the kind of quality you get at this awful place. SEE PICS BELOW. Our first mistake. Thinking 10 cars in front of us wouldn't take that long. 45 minutes later, we get our order and hop back on i75. My husband opens the bag and pulls out this soggy box and opens it to find what is supposed to be a quarter pounders with cheese and no onion. What we find is 2 plain burger patties sitting on a few greasy straggly pieces of lettuce. i called the store and spoke with the "mgr". I said I wanted a refund in my credit card. She said she couldn't do that without us coming back to the store. No apology. She frankly couldn't give a sh*t. I get on the McDonalds site and write to them. Someone from regional supposed to follow-up with this McDonalds but nothing has happened. DO NOT GIVE THIS STORE YOUR BUSINESS - THEY REALLY ARE ONLY INTERESTED IN YOUR MONEY. I WOULDNT TRUST EATING FOOD THERE EITHER - IF THEY CANT REMEMBER A BUN I AM SURE THEY CANT REMEMBER TO WASH THEIR HANDS EITHER! read more

McDonald's - This is what my husbands qtr pounder with cheese looked like when we got back on i75 and he opened the bag. - Burgers Near Me - Ocala, Florida

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Went thru the drive thrust and got a very rude lady. We tried to order breakfast not realizing they don't sell it. So she repeatedly said over and over "we don't sell breakfast" in this very monotone voice. Very disappointed at how rude she was read more

It's so easy to shit on McD's. That's one of the downsides of being the 800 Lb gorilla (how much di they actually weigh?) This review is for the kids i dealt with in drive-thru on a late SUN night after Thanksgiving. The food was predicatable, but the staff was friendly. After driving down to MCO and back to Ocala, that's just what i needed. read more

I stopped in here for breakfast on 12-29-2018. I ordered the sausage biscuit, two hash browns, one large orange juice and one large sweet tea. Upon entering the restaurant there was a little line, but it moved quickly. The cashier was quite friendly and helpful. In fact, he suggested how I could order my meal and get it cheaper. Thanks for the tip!! One thing that I also noticed were the kiosks, which I walked right by. I prefer the real person instead of a machine. The food was of good quality. Hot. The orange juice was nice and cold too. The sweet tea was SWEET too. The restaurant was clean. Employees were walking around checking on the customers and seeing what they could do to improve the dining experience. Wow!! Very nice. I like that kind of attention. The next time I'm in the area, I will be back. Keep up the good work. read more

McDonald's - The breakfast of champions!! - Burgers Near Me - Ocala, Florida

If I could rate this location zero stars I would. This location isn't just horrendous, it's downright atrocious. The customer service is nowhere to be found. At this location the lines are extremely long, orders are always wrong, and employees are extremely rude. Do yourself a favor and just go to Burger King across the street. read more

The service here was awful. Normally I understand fast food places get busy and have to wait for the food to get done. But this place was just horrible. First of all, none of the workers wear gloves, which is nasty in my opinion. Also we ordered a pull apart donut and when they handed us the bag of food there was not a donut in the bag so we asked them about it and they told us "they don't have the pull apart donut". But why would they not offer us a refund or something else to eat if they knew they did not have that??? So they know they are not putting certain food items in peoples bags and ripping them off?? What on earth. Not to mention the tables are dirty and the dining room has trash everywhere. Definitely would not recommend eating here. read more

Horrible every time I sit in line for 20 minutes only to get my food and not one item is fresh. You would think with them being so busy all the food would be fresh! Thank goodness there is a Wendy's right down the street because that's where I'll be going from now on. read more

Please give me my food I payed for 4 sausage egg and cheese muffins and a bacon egg and cheese bagel and they gave me everything but my bagel and I'm starving now so please give me my food read more

This location is nice and clean, but eVerytime I go there it's total chaos. Seems like nobody likes to use the register. They want everyone to use the self ordering machine. And if you don't use it, they will make you stand there for 10 mins before they roll their eyes at you and take your order. read more

There wasn't much of a rush thank goodness. Of course it's 7am on a weekday right off the highway. The decaf was cold and the sandwiches were salty but hey least it was warm. read more

Worst McDonald's ever! The weekend nights seems to be the busiest. The employees and manager running this location are clueless and could care less about serving there customers quickly and efficiently. For a location that's so busy the food never seems to be fresh when i get it. There are cars cutting each other in the drive through lanes because of not properly divided lane, even though there's caution cones that I seen sitting in the bushes that can be used to divide the lanes evenly. Employee told me to wait two minutes for and apple pie. This was after waiting 20 minutes in the drive through. I waited five minutes in a parking spot then I decided to leave. This pandemic has changed the way fast food business conduct themselves every fast food location seems to be providing bad service and blames it on short staff and the pandemic. We the customers need to demand better from these fast food places or its going to get worst. It's sad because we as a society accept this new way of life. read more

We just came in through the drive through and this place is terrible! I have low standards as it is for mcdonalds but this place is the ABSOLUTE worst. Employees joking in the back and when they messed up our order the cook starts YELLING at us from the back. They need a fresh staff. read more

WORST mcdonalds ever!! only put one pickle and one dot of mustard on burger! terrible service.