McDonald's always hits the spot, however, the service here at the drive through was incredibly slow and my meal was incorrect. Unfortunately, I hadn't realized until I had already left and pulled away. I got a Diet Coke instead of a root beer and the wrong size for my nuggets and fries. The fries were also very soggy and uncooked. I've always been and will always be a fan of McDonald's and am confident that this location and others can and will provide delicious, consistent food. There's nothing like the smell and ambiance of McDonald's, especially when you're craving chicken nuggets and fries. read more

The food, when it finally arrived at our table, was good - just exactly what I expected... the rest of the experience was probably the worst I have EVER had at a McDonald's. Had a difficult time finding an appropriate table. Most were dirty from previous users, or in the path of some serious ceiling leakage. There were at least five different tables that were unusable because the seats were wet. When the woman brought our food to our tale, she must have gotten splashed because she looked up at the ceiling and shook her head, like 'This isn't okay' but she did nothing. Not the manager, I guess. The restaurant was out of several things, including the frappes, which was a real bummer considering it was 90 degrees out and a frozen coffee concoction would have really hit the spot. They were supposedly out of the Grimace meal, but the people who came in around the same time as us got four. They were "out" of strawberry milkshake. Seems like there might have been something wrong with their freezer equipment, but my mother was able to get a frozen cola slushie, so there goes that theory. We used the kiosk, but the order didn't go through. So we waited about 15 minutes before my mom got up to question the people behind the counter. We had to resubmit our order and wait another 15 minutes. We could have ordered DoorDash from another McDonald's and had it delivered in that time. My boyfriend had the new (?) double quarter pounder with cheese, bacon and jalapenos, which he said was tasty. He also got a big mac and some nuggets. The container of mustard sauce he got for his nuggets looked like it had been stepped on several times. I always get the two cheeseburger deal, no pickles, but when the order got re-ordered there were pickles. And a lot of them. One sandwich had four, and raw onions. My mom got a fish sandwich. Like I said, the food was all up-to-snuff, but certainly not worth waiting as long as it would have taken if we had gone to a sit-down restaurant. "At least we won't have to leave a tip," said my mother. Needless to say, I do not recommend. There are many other McDonald's restaurants in the area. Try one of those. Let this one sink into the ground. It's already halfway there. read more

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Bad service - avoid at all costs. I ordered an apple pie by mistake and attempted to cancel the order BEFORE they brought it out. The server (supersized African American woman with long braids and glasses) refused. I left the apple pie on the counter. Enjoy! I will not be back. read more

McDonald's - Bad service - avoid at all costs - Burgers Near Me - Nottingham, Maryland

Bad service and poor customer relations. My mobile order payment went through and I had the mobile receipt as proof but it showed pending on their computer. I had a receipt as well as a bank withdrawal from McDonalds to prove it went through and the employee at the drive thru continued to argue and refused to give me the food I paid for. So I drove away, without the order I paid for. read more

When I go to any restaurant l, I expect the food to be good and customer service to be remarkable since I am paying my money for the items they are selling. This McDonald's location had piss poor service and the food was awful. The "newly cooked" fries were not cooked thoroughly and when I brought it back to the cashier (assuming he is the manager), his mannerism was curt and not hospitable. REFUND PLEASE. As I waited, I witnessed how this man treated another customer. It was quite concerning. Clearly she had an order and waited patiently for him to give her, her order. As she waited, there were a couple of other patrons who ordered and received their meal before this young lady and her child. She calmly brought this to his attention and he was dismissive. I watched him ignore her complaint as she was talking. What kind of customer service is this? I know everyone has a bad day, but when working with the public all attitudes should be checked. I do not know if any representatives are reading these reviews, but save your money when an establishment is half doing their job and lacks good customer service. read more

Sat for 25min after being directed to the "reserved drive thru" spot with no explanation. When asked why the long wait, I was told they "didn't know". There are other McDonalds in the area, I suggest those over this poorly managed travesty. read more

If I could give 0 stars, I would. I asked for 4 sauces for 2 meals, and they made me go back into the store to charge me 30cents for a sauce.... If I go to any other McDonalds, I order the same thing and never have issues at other locations but for some reason the management of this location is so insolent. Most of the workers are rude, and they are ridiculously slow for "fast food". There's a better McDonalds less than 5minutes away, so just save yourself the time and annoyance and go to that one instead. read more

Ordered 2 sausage egg and cheese McMuffins Got to the window and was handed the bag then the bag was snatched right back and we were asked for our receipt The girl checked our food and handed us the bag back We get home and have bacon egg cheese bagels NOT sausage McMuffins! To make matters worse it was the worst sandwiches we've had there. Very very little bacon NOT AT ALL LIKE THE MCDONALDS ADVEERTISES read more

McDonald's - Reality - Burgers Near Me - Nottingham, Maryland

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I ordered 2 sausage biscuits w/o cheese at the drive thru. When I arrived at the window to pay for my food, the idiot charged me $10.58!!! I told the idiot that he overcharged me and after looking at the receipt he did not even place the correct order. Instead of issuing me a refund right away and putting in the correct order, he had me pull up to the 3rd window to to sit and wait. He promised me that he would correct it. Mind you, I did not have any food! I sat there and could see that the drive thru was getting busier by the minute. I go inside and I was lucky to get someone's attention to get a refund. Upon issuing the refund, I asked if I could order the sausage biscuit again at the right price. He told me I had to wait!!!! WTF!!!! read more

Terrible customer service all the time. That's why I always support chick fil a over mcdonald.

Folks, this is a McDonald's joint. I rate it against other fast food/McD places. This is one of the better McDonald's in the area Store in mostly run by suburban youngsters Pros -large area in front of the cashiers inside the restaurant -large, modern TV screens displaying most up-to-date specials and prices -friendly staff -custom food modifications made to order correctly -convenient location -drive through Con -ice cream machine not very clean read more

McDonald's - Cashier Area - with big TVs displaying up-to-date prices and specials - Burgers Near Me - Nottingham, Maryland

Slowest McDonalds ever, be prepared to wait 20 minutes every time you come here no matter what time of day it is.

They clear the orders on their screen to keep the times low and proceed to forget entire orders

I Just left this location and I am very disappointed with the service I received. I was asked to park for my food and I was left there for 30 minutes. I asked to speak to a manger ( tall Mexican guy) he was very unhelpful, unapologetic about the whole situation. I was never come back to this location again. read more

Same girl that takes orders every time just cuts you off mid sentence. Idk if it's because she can't hear or it's a headset problem but nobody else that takes orders there seems to have this problem.. My food today was burnt, bun was hard, and chicken was extremely dry or over cooked. there are nicer mcdonald's in the area. read more

McDonald's - McChicken - Burgers Near Me - Nottingham, Maryland

Horrible service and rude staff. I went through the drive thru this morning to get breakfast. It took forever for me just to get a simple sausage egg and cheese biscuit. Food was cold and hard. Not a pleasant experience. Don't think i'll be back to this location. read more

Ordered through the kiosk. Asked to be sitted, waited 32 min just to tell me that they somehow forgot my order. Its not 10 min to 11:00am and told me they no longer have eggs or pancakes... wtf read more

Where do I start is the real question? When I first walked in all I could hear is the people in the back arguing with each other, which should've been my sign to leave. Because the workers and the manager looked busy,and angry, I decided to order off the kiosk. One of them was down, which is okay since they had 3 others. However upon placing my order no receipt came out. Normally this wouldn't be a problem but I was on a business trip and the company requires an itemized receipt for every purchase. After I placed my order I went to the front desk and asked for a receipt. It took them about 10 minutes to even acknowledge me, the only ones that tried to help were a younger Hispanic girl and a white lady that was cleaning and adding decorations to the bathroom door. After one worker came up and asked what I needed, I told her I needed a receipt and she said she didn't know how to do it so she said she would get another manager. After another 15 minutes she got her, and she was not having it. She was rude, I tried to explain to her what I needed and she cut me off, then she said she'd be back and I had to wait for another 45 minutes. I ended up leaving without it. Now I have to pay out if pocket, which is not much, but it's moral of it and how they just treated and made me feel like I was such a nuisance. Let alone all the side comments and side eyes I was getting from the back staff. I actually saw and heard one young man say "that machine ain't never Give receipts " while looking right at me. If it's a known problem, why not just put a little sign up that takes 10 seconds to write? This is just how they treated me, they were also really mean to everyone else that was there. Overall, would never go back, especially with there poor employee of a manager. read more

I asked for a quarter pounder meal in the drive through and received 2 cheeseburgers. This is why the Chick-fil-A line physically wraps around the shopping center and there's four impatient people at McDonald's. read more

We went in the drive through around 9:50 then she started saying how may I help u then didn't respond for a couple minutes then said they were closed when they just served a car infront of us so we went around the parking lot and drove past again and they were helping a few other cars in the driveway. Terrible idiots for workers just lazy people don't go here unless you want to pay lazy people that don't care about their job or customers read more

they gave me 1 and i mean one buffalo suace for 1$ they are so expensive charging me 1$ for 1 sauce get out !!! #nevercominghereagain!!!!!!!!!!! read more

This place sucked , the bathrooms were horrible and dirty. The workers didn't pay alternation and couldn't care less about us and they forgot our orders. The tables were also gross. The food tasted like every McDonald's but this was a train wreck. read more

It's not good to ignore the customer when he steps up to the counter to order. You Mr Manager, need to turn on your personality and talk to your customers when handing them their order. Don't just hand it off and turn away. I know that they have kiosks for ordering but McDonald's should be more than a giant vending machine serving 3 star fast food. It has traditionally been a neighborhood place with friendly faces and a quick meal. read more

This is hands down the best McDonalds I have been to in quite some time. The Big Mac and fries were fresh and tasty. The soda was perfectly mixed with a good ratio of syrup and fizziness. read more

the original.. " you deserve a break today" at McDonalds... now... mmm "i'm lovin it, lovin it , lovin it!" This is a great location for McDonalds. The terrible service that Sherry experienced is inexcusable, but I have never experienced this behavior here. I personally come to this McDonalds instead of the one up by the corner of MD-43 & Honeygo (their food always sucks), as the food at the Campbell Blvd location is always fresh, plus they have a larger and more comfortable seating area. Now we all know that McDonalds food is not good for us but sometimes I have the urge to splurge on Mickey D's crispy thin fries and Hot Fudge Sundays...yum yum!! When my wife and I go we usually get one Deluxe Angus Burgers and share it. Yuppers, we share it.... there's enough calories with the 1/3 lb burger & medium fries to feed 3 or 4, and then we each have our own...(as in not sharing) hot fudge or hot caramel (Sheri's choice) sunday. So when we leave, we have still surpassed the normal calorie requirement of most people. Oh and we have spent less too...LOL!!! (Don't know if you remember the ad about getting a burger, small fry, and sm drink for under a buck, but I do). There is a plus here too... the Internet is free.... but not the power to run your laptop...so you better be fully charged!!! Instead, on my study days I will grab two regular cheeseburgers ($1.98 +tx) and run over to the Starbucks to have Coffee and use their power and Internet for school... (Oh, I usually combine the two burgers into a double and throw half the bread away). i'm lovin it, lovin it!!! read more

McDonald's - Lunch, 12/20/11 - Burgers Near Me - Nottingham, Maryland

the fries there are always great, food tastes good. so far is the best compared to other locations near perry hall and white marsh FOOD WISE. read more

Terrible there was no one working with the people that decided to go into the restaurant and the manager on duty decided that the phone call she was having was way more important than her job as she sat in the corner and talked on her phone for 20 minutes the entire length on time we were in the store waiting for a medium fry and a McChicken. read more

This was one of the most unorganize McDonald's I have ever gone to. I had ordered a mobile order and gone through the drive-through, and they were constantly confused about which order was mine, and then they sent me to a parking space for the drive-through. After a long, very long time somebody finally brought my order out, but did not give me my drink. They said that they would go back in and get me my drink, but I sat outside waiting for at least five minutes. I finally had to leave the parking spot, go inside, and pour my drink myself. Absolutely horrible and unorganized. read more

The food was good but the fries are too salty please add less salt next time I'm giving 4 stars cuz everything else is good expect the fries being too salty I rather have chick fil a fries then McDonald's read more

that weird service, operator order food sound unhappy， make wrong order，food not very hot。 read more

I gave my grandson a McDonalds coupon book for Halloween that I purchased. The coupons were good from Nov 1 thru Dec 31. I took this little 3 year old boy for a special treat to use one of his coupons. We were told that we could not use the coupon because "this is a Halloween coupon and it ain't Halloween no more". I turned the coupon over and showed the man at the drive thru the dates of use on the back. He checked with a manager and told us that they don't accept the coupons! Needless to say, I had one disappointed little 3 year old. He could not use his coupon to 'buy' his treat. So much for buying your coupons and I'll NEVER be back to this McDonald's! McDonald's is supposed to be kid friendly. This location is certainly NOT kid friendly. If fact, my 3 year old grandson was in tears. Way to go White Marsh McDonald's........you are a disgrace! read more

The old saying, "you can put lipstick on a pig, but it's still a pig" certainly applies here. Just because they recently remodeled this locations didn't seem to help McDonalds in general. 4 people in line, just 1 cashier. No wonder they put in a kiosk! Summer Sunday afternoon with 90 degree heat outside and we are told that "the milkshake machine is down." REALLY!? Wonder how long it's been down? Now you have to get your own cup for your drink. 6 stacks of cups on a table, which one is medium? Didn't want to come here, but Chick-fil-A is closed on Sunday. No problem, not returning! I'll wait to be told it's a pleasure to serve me! read more

The girl at the drive thru could not get our order right. Probably the most incompetent person that I have ever met.

Waited 30 min. For uce cold big mac and fries. This is the reason mcfonalds is going out of business

We went to McDonald's and we ordered our food. Next thing you know the worker didn't put down we wanted 6 breakfast burritos but 2. They also forgot the apple pies we ordered. In addition my cream and cheese for my bagel. Get yourself together :| read more

I eat here pretty often, and usually the food is good... The last few times the food assembly has gotten really bad. It's McDonald's and I don't expect the food to be gourmet quality, but I do expect my Big Mac to be "decently" put together and not look like someone tossed a salad. read more